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HabitRPG / habitica

A habit tracker app which treats your goals like a Role Playing Game.
https://habitica.com
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'report a bug' links on contact page and the footer do not work on chrome #15296

Closed rilygreat closed 4 weeks ago

rilygreat commented 3 months ago

to reproduce:

contact page

  1. click 'help' at the top of the habitica homepage
  2. click 'contact us' at the top
  3. select 'report a bug'

footer

  1. navigate to the habitica homepage
  2. scroll down to the footer and select 'report a bug'
CuriousMagpie commented 3 months ago

I just tried to reproduce this in Chrome, Firefox, and Arc (Chromium browser) and was unable to do so. Do you have any more details on this?

the-true-jazzgot commented 2 months ago

Link in footer doesn't work for me either (in some cases, it's inconsistent) and there is neither href attribute nor component id on it when inspected with Chrome devtools:

image

Found one consistent case tho: Steps to reproduce

  1. go to https://habitica.com/static/faq
  2. Scroll down to footer and click on 'Report a bug'

Microsoft Windows 10 Home 10.0.19045 Google Chrome Version 127.0.6533.120 (Official Build) (64-bit)

CuriousMagpie commented 2 months ago

Thanks for looking into this; I was able to duplicate the issue which may be confined to the static footer (the purple one).

I logged out and checked both the login page and the FAQ (both use the same footer component) and when I clicked on "Report A Bug" I got a blank window. This may have something to do with not being logged in and while you can be logged in and looking at the FAQ, in both cases the same footer component is in play.

Prathamesh0901 commented 1 month ago

Can I work on this issue?

CuriousMagpie commented 1 month ago

Hi @Prathamesh0901, we are still discussing how we want to handle this. Thanks!

fullmoonemptysun commented 1 month ago

I tried reproducing, but to no avail. The link works fine on Chrome

CuriousMagpie commented 1 month ago

As stated, it is only broken when you're logged out.

Abhinab04 commented 1 month ago

can i work on this issue?

CuriousMagpie commented 1 month ago

@Abhinab04, we're still discussing how we want to handle this. Thanks!

fullmoonemptysun commented 1 month ago

As stated, it is only broken when you're logged out.

I tried clicking both when logged in, and logged out. It seemingly only occurs on particular versions.

CuriousMagpie commented 4 weeks ago

We have determined that this is not a bug but a browser settings issue relating to the mailto:// link. You can update your settings in Chrome under the Protocol Handlers section.

Chrome Settings