No target user or context is provided in the User Guide

[HanB1n]

There is no target user/ context is provided at the start of the User Guide. Who is the target audience for this application?

There is only the main features present in the application but no reason as to who and why we would use this app.

Could suggest some reasons as to why we would use the app/ who would possibly benefit from using this application.

[nus-pe-script]

Team's Response

Thanks for submitting this report.

Comments from dev team: Indeed you are right, it is not explicitly stated who this app is for.

Bug Type that we chose: same

Severity that we chose: Low While it is not explicitly stated who this app is meant for, the usage and benefits of this app are very clearly laid out. This means that from simply reading the first few lines, users will already know whether the app is suitable for them. Users who decide that the features of this app are useful for them can use it without having to be of a certain occupation or demographic. Thus we believe that this will not affect the understanding of our product from the majority of users.

Decision that we made: Accepted We hope that you can agree with our revision of the severity.

Items for the Tester to Verify

:question: Issue severity

Team chose [severity.Low] Originally [severity.Medium]

• [x] I disagree

Reason for disagreement: If the introduction to the app does not clearly state who and why users should use the application, there would be no clear reason for the users to continue reading. Given low severity should be reserved for rare cases, all users would be exposed to the introduction of the user guide and hence the severity should be medium.

---