Energy Data no longer showing after 10 Oct after latest update

[thorrrr]

The problem Energy Data no longer showing after 10 Oct after latest update. I could see it yesterday but after update 2022.10.3 it is missing and nothing is recording today? Home Assistant 2022.10.3 Supervisor 2022.10.0 Operating System 9.0 Frontend 20221010.0 - latest

What version of Home Assistant Core has the issue? 2022.10.3

What was the last working version of Home Assistant Core? 2022.10.2

What type of installation are you running? Home Assistant Supervised

Debug log Enable debug logging by following the instructions here

Additional context Add any other context about the problem here. This error originated from a custom integration.

Logger: custom_components.hildebrandglow_dcc.glow Source: custom_components/hildebrandglow_dcc/glow.py:194 Integration: Hildebrand Glow (DCC) (documentation, issues) First occurred: 08:35:57 (1 occurrences) Last logged: 08:35:57

Glow response status code: 500 (https://api.glowmarkt.com/api/v0-1/resource/0328f32a-09c1-4769-8ffa-889d9313f86b/tariff)

Logger: homeassistant.helpers.entity Source: helpers/entity.py:515 First occurred: 08:35:55 (3 occurrences) Last logged: 09:00:55

Update of sensor.gas_tariff_standing is taking over 10 seconds Update of sensor.electric_tariff_standing is taking over 10 seconds

[craigrouse]

@thorrrr I don't believe this is an issue with the latest update, it's an ongoing issue on Hildebrand's end, and it manifests in HA by the sensors showing as unavailable periodically throughout the day. If you happen to restart and the next poll returns a 500 error, the sensors will show as unavailable until the next successful poll.

[matthew-t-watson]

Broken as well with ''' Glow response status code: 500 (https://api.glowmarkt.com/api/ '''

[a8ree]

I'm also seeing the same issue

[gnlgrim]

Good day . Has anyone been able to fix the above issue. I am getting the exact same error. Also I am only getting readings every hour instead of every 30min in my energy dashboard Before. In September

After . Yesterday

[thorrrr]

Same must be the API feed i guess to restrict data

[JohnMcLear]

My data stopped on the ~23rd of Sep:

I can still see the data in the bright mobile app.

Is this the same issue?

Glow response status code: 500 (https://api.glowmarkt.com/api/v0-1/resource/REDACTED)
Error connecting to Glow HTTPSConnectionPool(host='api.glowmarkt.com', port=443): Max retries exceeded with url: /api/v0-1/resource/REDACTED/catchup (Caused by NewConnectionError('<urllib3.connection.HTTPSConnection object at 0xffff4d6795d0>: Failed to establish a new connection: [Errno -3] Try again'))

[gnlgrim]

This has now become a occurring issue and I do not see any feedback from the contributors. It would have been nice if someone would have said, we are working on it and should be resolved within ...... a bit disappointing.

[SerialVelocity]

@gnlgrim Isn't the first comment from them saying it is a hildebrandglow issue? Nothing to do with this plugin?

[gnlgrim]

@SerialVelocity

I do not think it is a hildebrandglow issue, rather a issue with this plugin as on their glow app I can access all my data.

[chopst1x]

Good day . Has anyone been able to fix the above issue. I am getting the exact same error. Also I am only getting readings every hour instead of every 30min in my energy dashboard Before. In September

After . Yesterday

I too have this issue since the 10th Oct. It is only showing every hour rather than 30min. Anyone know how to fix?

[HandyHat]

Hey all, The issue here is that this integration is hitting rate limits imposed by Hildebrand as it is putting a lot of strain on their servers - the changes detailed in https://github.com/HandyHat/ha-hildebrandglow-dcc/discussions/191 should fix this, but this entails a full rewrite of the integration and thus is taking quite a while. PRs are always welcome!

[HandyHat]

These changes have been implemented in v1.0.0 of the integration, and so this should no longer occur. Please say if this persists!

[thorrrr]

Its been running on and off past few days and today stopped at 5am this morning !!!!!! Was hoping 2023 would be better !!!!!

[HandyHat]

Over the last few days there has been some API instability on the glow end. I've been running v1.0.0 all day today and it's been working well.

[JohnMcLear]

Over the last few days there has been some API instability on the glow end. I've been running v1.0.0 all day today and it's been working well.

Thanks so much for all of your effort rewriting this. If anyone can, now would be a great time to sponsor this project <3

[JohnMcLear]

After updating I had to change the Dashboard > Energy > Gas value to "DCC Sourced smart gas meter Usage (today)".. The original entity was no longer available.

[JohnMcLear]

fwiw this hasn't worked since 3rd

[HandyHat]

@JohnMcLear As in you've stopped seeing data? Are there any errors in the log?

[JohnMcLear]

Yea nothing hitting HA at all (since 3rd), I see the values in bright app..

I searched for "glow" in logs but nothing exists.

Sorry for slow response and thanks for following up

[HandyHat]

@JohnMcLear how odd. Just to confirm, you are running v1.0.2? Is data still flowing in the Bright app?

[JohnMcLear]

v1.0.3 (just updated from v1.0.2) and yea data is in Bright app, nothing in logs. Should I enable verbose logging and report back?

[HandyHat]

Yes please! Feel free to open a new issue if it's easier :) @JohnMcLear

[JohnMcLear]

It's worked since 19th of Jan, no changes made... *shrugs