No gas usage since 28th March

[mcderd-coder]

I have no gas usage showing since 28th March, the previous week it shows usage for every day.

I am not sure if an HA update has broken it.

Still see the data in the Bright app

[barans99]

Same here. Real shame. Let me know if you find a fix.

I tried reinstall the integration completely, but no luck.

[mcderd-coder]

I will let you know if I find anything to fix it.

[Mikescotland]

No gas usage since a few days. Electricity stuck on first reading 10hrs before every day and never updated again. Bright app fine. No errors with debug log.

[bsimmo]

Same here and probably most users, seem to happen regularly. I wonder if it is a rate limiting thing, someone has to pay for their serer API usage. More users, more HA integration hits.

Have you asked Hildebrandglow, they respond to email and seem very friendly and helpful when I suggested something to them.

[mcderd-coder]

Yes, I have contacted Hildebrandglow, no response yet, but rate limiting could be the cause.

[godfreym29]

My gas consumption has been missing for ages, yet it's visible using the Bright app on my phone. Something in the HA intergration is broken.

[mcderd-coder]

I wonder how we can get it fixed?

[JoeKlimis]

I am having the same issue, no Gas usage information, getting the following errors in the log

I hope this helps Joe

Cannot connect: HTTPSConnectionPool(host='api.glowmarkt.com', port=443): Max retries exceeded with url: /api/v0-1/resource/84e5a66c-7041-42a2-b0db-6ce660442c95/catchup (Caused by NewConnectionError('<urllib3.connection.HTTPSConnection object at 0x7f7e7934bcd0>: Failed to establish a new connection: [Errno -3] Try again')) 11:33:28 AM – (ERROR) Hildebrand Glow (DCC) (custom integration) - message first occurred at 11:33:23 AM and shows up 2 times Cannot connect: ('Connection aborted.', RemoteDisconnected('Remote end closed connection without response')) 11:33:28 AM – (ERROR) Hildebrand Glow (DCC) (custom integration) - message first occurred at 10:34:18 AM and shows up 3 times Cannot connect: HTTPSConnectionPool(host='api.glowmarkt.com', port=443): Max retries exceeded with url: /api/v0-1/resource/eff6cee6-9b34-4e99-a576-e7c3eefe988e/catchup (Caused by NewConnectionError('<urllib3.connection.HTTPSConnection object at 0x7f7e48333a00>: Failed to establish a new connection: [Errno -3] Try again')) 11:33:28 AM – (ERROR) Hildebrand Glow (DCC) (custom integration) - message first occurred at 11:33:23 AM and shows up 4 times

[mcderd-coder]

UPDATE: I got a Gas reading today it shows todays consumption as -802.7 kWh yes that's negative 802.7 kWh

So something is happening, but obviously, the readings are incorrect.

[eknirk]

See #330. You are probably not using any gas between midnight and 1am and that is what is reported for the whole day.

[abjwsm]

Hi I also have the same issue. Several weeks now. I have Electric but no gas data in both the phone app and Home assistant. It was working and I have changed nothing. I contacted Hildebrand & GlowMarket and they say they can see my Gas data at their end. I am using British Gas SMETS2 but the display unit has no built in WiFi. Are there any other methods available? Al

[holdestmade]

There is a fix that has been merged

https://github.com/HandyHat/ha-hildebrandglow-dcc/pull/331

This works for me and data is available again

[mcderd-coder]

Hi, I am quite new to this, how do I apply the fix? Do I have to update something?

[e10kstarfire]

I think it is this https://github.com/HandyHat/ha-hildebrandglow-dcc/issues/330#issuecomment-1514780058

[chriskchambers]

I also have the same issue, is anyone working on this ?

[mcderd-coder]

Although this was working again from when I updated sensor.py, it's now stopped again, I have no Gas data since 5th May, has it stopped again for others?

[e10kstarfire]

Not working for me with regards to Gas

[cannfoddr]

I've done a bit of a hack job and forked the base code and done a really simple merge of all the outstanding PRs. I then took the resulting code folder and dropped it over my existing hacs install. So far it seems to be working better. I am seeing GAS and ELECTRIC entries with actual values.

However the energy dashboard is not showing figured for GAS - the entities have values but they dont appear on the energy dashboard. Electricity is there however

[richard-scott]

@cannfoddr Do the entities have the correct attributes for the Dashboard to understand the value measurements e.g. £, kWh etc.

[cannfoddr]

I am not sure I think they are showing as KWH which seems electrical to me!

[cannfoddr]

Ok - I read another thread that's seems to suggest that GAS uses a Different DeviceClass to ELEC. It looks like th integration is using 'energy' for both'. I just went into developer tools and changed the device class for my Gas usage from 'energy' to 'gas' and suddenly I have some gas usage in the graph!

I am looking at the integration code to see how the entity is getting created and how I can incorporate this change

[bsimmo]

I am not sure I think they are showing as KWH which seems electrical to me!

kWh is a standard unit for Gas (it is just energy) you need to report it in whatever the API is reporting, let HA do any conversation. m³ is the other one and a conversation isn't actually straightforward, but can be approximated. Mainly as there is a variable that changes in the conversion.

Iirc in 'sensor world' Gas needed to be in m³ ** Energy is for electrical Energy_stored is for batteries. You should find them under the HA sensors. I don't think these are targeted to Energy Usage though.

** HA can use both kWh and m³ for the gas energy, it can't use both at once when you select them.

[bsimmo]

Not sure why you are messing with Gas. Both come through and get logged and shown as standard, just sparodically, using some patch someone added.

I'm guessing the maintainer has abandoned this as it been out since the start of the year, and probably hits API limits near the end of the month, or used to. Maybe ask to take over?