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HappenApps / Quiver

Quiver documentation and issue tracker
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Data lost after switching notes #1295

Closed hollisimo closed 5 years ago

hollisimo commented 5 years ago

Version 3.2.4 OSX 10.14.4

How to reproduce:

[Re-Opening an issue that was 'fixed' in 3.2.3] https://github.com/HappenApps/Quiver/issues/709

ylian commented 5 years ago

Can you show me a screenshot or screencast? Thanks.

hollisimo commented 5 years ago

Screancast of the issue: https://youtu.be/62Z-e2bIS2I

ylian commented 5 years ago

@hollisimo Thanks. Are you actually able to view contents of any note at all? If not, it's a cache issue, and please reset the cache by following these steps:

  1. Take note of your library location (Preferences > Sync > Library Location).
  2. Close Quiver. Delete the cache file and the search index file: ~/Library/Containers/com.happenapps.Quiver/Data/Library/Application\ Support/Quiver/cache.db ~/Library/Containers/com.happenapps.Quiver/Data/Library/Application\ Support/Quiver/index-v2.dat
  3. Double click on your library to open Quiver again.

Also it would be great if you let me know where your library was stored. I am trying to fix this cache issue.

hollisimo commented 5 years ago

Resetting the cache as you suggested worked to fix my issue. Thanks! For your reference, my library is stored in a dropbox folder synced locally.

/Users/hollisimo/Dropbox/Apps/Quiver/Quiver.qvlibrary

ylian commented 5 years ago

Thanks for letting me know the library location. It's very helpful. I will close this ticket but will certainly fix the cache issue now that I have a better idea what's causing it.