Notebooks have been deleted

[ChristieRenaud]

I opened Quiver today and my notebooks for the past year have vanished. I have daily work for three years and the last year is just gone. I have no idea what to do. I have tried opening the library from the ~/Library folder and nothing. A years worth of work is just gone. Please help.

[ylian]

Your notes should still be there. Please send some screenshots and detailed info (library location, notebook location) to me (ylian@happenapps.com), and I will help you from there.

[mkonia]

The same happened to me. Most of the entries vanished except the title of the entries!

[ylian]

Try to locate your Quiver library. When you find it, simply double click on it to open. That should resolve the issue.

[ylian]

Also, make sure to update to the latest version (3.2.6).

[mkonia]

Hi,

Thanks a lot for your immediate answer. Unfortunately, double clicking on the library does not resolve the issue. Quiver, version 3.2.6 (200)

Cheers Mike

On 12 Jul 2019, at 21:24, Yaogang Lian notifications@github.com wrote:

Try to locate your Quiver library. When you find it, simply double click on it to open. That should resolve the issue.

— You are receiving this because you commented. Reply to this email directly, view it on GitHub https://github.com/HappenApps/Quiver/issues/1337?email_source=notifications&email_token=ADUYLV5U654MEAJVGJV2LSDP7DLATA5CNFSM4H4ONPB2YY3PNVWWK3TUL52HS4DFVREXG43VMVBW63LNMVXHJKTDN5WW2ZLOORPWSZGODZ2VBCA#issuecomment-511004808, or mute the thread https://github.com/notifications/unsubscribe-auth/ADUYLV4TJ7PTRYB6VHOD7XLP7DLATANCNFSM4H4ONPBQ.

[ylian]

@mkonia That's weird. Please send me some screenshots. You can either post them here or send to ylian@happenapps.com for privacy.

[mkonia]

[mkonia]

one of the rare entry that still works:

[ylian]

@mkonia Thanks. Can you check Preferences > Sync > Library location, and then in Finder, check if that library exists, and its size. If you don't have any personal data in your notes, please zip the library and send to me, so I can check if the note files are okay.

[mkonia]

Finally, I could find the culprit: it’s the the new version of Dropbox (my Quiver library is hosted on Dropbox) that also causes a lot of problems with other apps. The issue could be solved by simply launching the Dropbox app.

Thanks again for your immediate reaction. Very much appreciated!

Cheers Mike

On 12 Jul 2019, at 21:43, Yaogang Lian notifications@github.com wrote:

@mkonia https://github.com/mkonia Thanks. Can you check Preferences > Sync > Library location, and then in Finder, check if that library exists, and its size. If you don't have any personal data in your notes, please zip the library and send to me, so I can check if the note files are okay.

— You are receiving this because you were mentioned. Reply to this email directly, view it on GitHub https://github.com/HappenApps/Quiver/issues/1337?email_source=notifications&email_token=ADUYLV236OFK23JQ27TEN3LP7DNH7A5CNFSM4H4ONPB2YY3PNVWWK3TUL52HS4DFVREXG43VMVBW63LNMVXHJKTDN5WW2ZLOORPWSZGODZ2WMEY#issuecomment-511010323, or mute the thread https://github.com/notifications/unsubscribe-auth/ADUYLV7MZ7MW265WDTKS5MDP7DNH7ANCNFSM4H4ONPBQ.

[ylian]

@mkonia Thanks a lot for figuring out the issue. This info is quite useful to me, possibly other users as well.

[carlhung]

I have the same problem. I removed dropbox. but i still can't fix it. anyway to reset Quiver's meta data?

[carlhung]

I reinstall Quiver and import the library. it works now. but can I use dropbox to backup the library?

[ylian]

@carlhung To back up your Quiver library, just make a copy of the Quiver.qvlibrary file. (The current library location can be found by File Menu > Show Library in Finder).

[timgluz]

Hi,

I have similar problem - when i open the Quiver-app, then it just shows note's header, but the content is empty; Current fix is to restore notebooks from Backup, but i have to do it every time i open the Quiver;

I see that version 3.2.5 tackled this issue, but seems it is not totally working in 3.2.6

[ylian]

@timgluz I would need to know more about your setup (library location, etc.) in order to know why it's not working for you. Please send the detailed info to ylian@happenapps.com.