Content disappearing from all notes in an entire notebook

HappenApps / Quiver

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Content disappearing from all notes in an entire notebook #1367

Open ghost opened 5 years ago

ghost commented 5 years ago

I've been experiencing a serious defect that is deleting all content out of a notebook. Restarting application does not bring it back. I've had it happen twice now in the span of a couple hours.

ghost commented 5 years ago

Even deleted the content in the backup... hours of information lost.

ylian commented 5 years ago

That's weird. Where was the .qvnotebook stored? And where was the backup stored?

jcrossley commented 4 years ago

Hi! Me too! All my notes have disappeared (the bodies are gone, titles are intact). I have tried:

Restarting the app
Deleting and re-downloading the app
Restoring from a previous, known-good backup of the library that was created 5 days ago when everything was working.

I...have no idea what's going on :P

jcrossley commented 4 years ago

Ok so I even looked inside the content.json inside the backup. It's there! (phew). So it's some issue loading that, I guess?

ylian commented 4 years ago

@jcrossley Could you send me some screenshots or the notebook (.qvnotebook, zipped) so I can take a look? Thanks. ylian@happenapps.com

ylian commented 4 years ago

@jcrossley Also please let me know which version of Quiver you're using. Thanks.

ylian commented 4 years ago

@jcrossley If you are not using the latest version of Quiver, please update to the latest. Then double click on your library or notebook to open it again.

jcrossley commented 4 years ago

So I managed to work around it by deleting the app and all application data, and re-importing the library. I was on the latest version. I'll update here if it happens again :)

ylian commented 4 years ago

@jcrossley Thanks for letting me know.