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Body text of all note disappeared #1395

Closed sdr0x07b6 closed 5 years ago

sdr0x07b6 commented 5 years ago

Problem

The body text of all notes suddenly disappeared. Only the subject of the note is displayed.

I was worried that data had disappeared, but text is in JSON. Quiver.qvlibrary/*.Qvnotebook/*.Qvnote/content.json

In search of Quiver, it will also hit information in the body text. However, if you touch body text of a note that does not display body text, it will be saved empty and body text data will disappear.

I tried to solve

Question

I couldn't solve it anyway. Do you have any tips for the problem with body text disappearing? Also, please tell me path of Quiver preference file.

ylian commented 5 years ago

This indicates that Quiver can't read the note files for some reason. It's even more strange that it looks that it can write to the file.

I suggest trying a few things:

  1. Reset the app preference (Preferences > Advanced > Restore Defaults) then reopen Quiver. (fyi, Quiver's preference file is here: ~/Library/Containers/com.happenapps.Quiver/Data/Library/Application\ Support/Quiver/settings.json)
  2. If your Quiver library is on Dropbox, open the Dropbox app. A few users reported similar issues that were fixed by opening the Dropbox app.
  3. If the problem persists, maybe do a clean install:
    1. Take note of your library's location (Preferences > Sync > Library Location). Make a copy of your library file for backup.
    2. Completely remove ~/Library/Containers/com.happenapps.Quiver
    3. Reopen Quiver and then select your library to open (File Menu > Open Library).
sdr0x07b6 commented 5 years ago

Thank you for your quickly response! The logic of the cause is not well understood, however has been resolved anyway!

Certainly I was using Dropbox. It was not solved only by starting Dropbox, but it was solved by restarting the system and starting Dropbox repeatedly.

If it reproduces again, next time I want to try deleting the preference file.

Thank you.