There are pros and cons of using any communications platform, but we need to decide on one so that we can standardise our use and tooling around the one that we choose. The decision will impact CI/CD status notifications and other integrations, so which one should we use?
Decision Drivers
Retention period. How long do we need to keep messages for?
Ability to co-exist with partner organisation accounts. E.g. MS Teams can't be logged into two corporate accounts simultaneously.
Context and Problem Statement
There are pros and cons of using any communications platform, but we need to decide on one so that we can standardise our use and tooling around the one that we choose. The decision will impact CI/CD status notifications and other integrations, so which one should we use?
Decision Drivers
Considered Options