search

HearthSim / HSTracker

A deck tracker and deck manager for Hearthstone on macOS
https://hsreplay.net/downloads/
MIT License
1.19k stars 177 forks source link

Not showing cards from new expansion (on mac) #1279

Closed abby2026 closed 2 years ago

abby2026 commented 2 years ago

I have tried several times to simply redownload the app in hopes to update it. This hasn't worked. I have then uploaded my collection to hsreplay in hopes that would fix the issue (it didn't). I'm having a very hard time figuring how simply how to update the app, and I feel like I've tried so many things. If anyone has any ideas I would be so thankful! Thank you!

fmoraes74 commented 2 years ago

What version are you using? The current is 2.2.1 which has the support for the expansion.

abby2026 commented 2 years ago

Yeah I am using 2.2.1.

fmoraes74 commented 2 years ago

@abby2026 Please post a screenshot showing the problem and attach the HSTracker.log file as well. It would helped if you had used the bug report template but let's see if this helps get to the bottom of the issue.

fmoraes74 commented 2 years ago

I see the cards, so what exactly is not showing? The flyover when you hover the cards on the deck list on the right?

The log file can be found by using Help->Open logs directory...

From the screenshot, I don't really see an issue, so I need clarification. The cards are showing on the deck list, are darkened because they are in your hand.

abby2026 commented 2 years ago

You are correct that the ones in my hand are showing as darkened but there are more which are not included in the tracker like my other copy of the frozen touch. I hadn't realized that but the issue still stands. I'm sorry.

fmoraes74 commented 2 years ago

What was the fourth card you drew? Wildfire?

abby2026 commented 2 years ago

Yeah it was wildfire.

fmoraes74 commented 2 years ago

I don't have an explanation for the issue right now. I will let you know if I figure out what happens. Any chance you can try a non Renatal Deck?

abby2026 commented 2 years ago

Hey - I tried with out the prince renthal and it seems the issue has resolved itself? I'm not why but I'm relieved cause I was starting to loose it. Thank you for your help!

fmoraes74 commented 2 years ago

Hey - I tried with out the prince renthal and it seems the issue has resolved itself? I'm not why but I'm relieved cause I was starting to loose it. Thank you for your help!

So, does it only happen with Prince Renathal deck? I asked someone else to try the deck (I assumed it was chilly bones) and he reported no issues. Just want to narrow down where it could be going wrong.

wl24 commented 2 years ago

Running into same issue. The cards in the deck don't show up. Only the cards I have drawn show up

fmoraes74 commented 2 years ago

Running into same issue. The cards in the deck don't show up. Only the cards I have drawn show up

That's not the same issue if cards are showing up as you draw. That sounds like an issue with deck auto detection, specially if it corrects itself on the next game.

wl24 commented 2 years ago

it doesn't correct itself on the next game so not sure how to fix. Currently on 2.2.2

fmoraes74 commented 2 years ago

Please attach the log file so that I can see if anything interesting is going on.

fmoraes74 commented 2 years ago

Closing this. If this is still an issue with the latest version, please provide the log file.