Closed 4N1Skywalker closed 1 week ago
Have you restarted the Mac and accepted the permissions dialog when HSTracker wants permission to access Hearthstone? I don't see much in the log other than it doesn't appear to have the right paths to the HS logs. HSTracker only reads memory from Hearthstone, it shouldn't affect it unless the process is somehow interfering. What was the last version that worked correctly on 14.5?
Hello,
I actually run Hearthstone on an external NVMe SSD. I don't get the requesting permission window from HSTracker every time I use it, which seems odd. Maybe that's why it froze Hearthstone? I will say this though: when Hearthstone freezes, the deck tracker overlay still shows up if I'm on the Arena screen, but it's only the game that's frozen. I'm not sure exactly what version of HSTracker worked correctly on 14.5, but there was a time where this was never an issue (with my external NVMe). Hope this helps a little bit.
Thank you,
Dee
On Mon, Jul 8, 2024 at 12:07 PM Francisco Moraes @.***> wrote:
Have you restarted the Mac and accepted the permissions dialog when HSTracker wants permission to access Hearthstone? I don't see much in the log other than it doesn't appear to have the right paths to the HS logs. HSTracker only reads memory from Hearthstone, it shouldn't affect it unless the process is somehow interfering. What was the last version that worked correctly on 14.5?
— Reply to this email directly, view it on GitHub https://github.com/HearthSim/HSTracker/issues/1346#issuecomment-2214730928, or unsubscribe https://github.com/notifications/unsubscribe-auth/BJWQTLZDTSD7M7MKT5QYNILZLLBOPAVCNFSM6AAAAABKO6QZDKVHI2DSMVQWIX3LMV43OSLTON2WKQ3PNVWWK3TUHMZDEMJUG4ZTAOJSHA . You are receiving this because you authored the thread.Message ID: @.***>
I just upgraded to 10.5 and i haven't seen an issue yet. Can you open the Activity Monitor application and when the problem happen, find Hearthstone, click on the little i
on the toolbar and then Sample
and save the output ? Please also repeat with HSTracker
and share it via the issue.
Hello, sorry it took a long time to reply. I haven't played too much Hearthstone since. Right after your last reply, I was able to get it to work by not having VPN on, so I thought I found my solution. Then it happened again even with VPN off. It happened again just now and I remembered to do the process that you asked. Here are the samples for both Hearthstone and HSReplay. I've attached them in this reply. Thank you.
On Thu, Jul 11, 2024 at 5:25 PM Francisco Moraes @.***> wrote:
I just upgraded to 10.5 and i haven't seen an issue yet. Can you open the Activity Monitor application and when the problem happen, find Hearthstone, click on the little i on the toolbar and then Sample and save the output ? Please also repeat with HSTracker and share it via the issue.
— Reply to this email directly, view it on GitHub https://github.com/HearthSim/HSTracker/issues/1346#issuecomment-2224056937, or unsubscribe https://github.com/notifications/unsubscribe-auth/BJWQTL5AGAZZAGSIU6DN4Q3ZL4A7NAVCNFSM6AAAAABKO6QZDKVHI2DSMVQWIX3LMV43OSLTON2WKQ3PNVWWK3TUHMZDEMRUGA2TMOJTG4 . You are receiving this because you authored the thread.Message ID: @.***>
Analysis of sampling HSTracker (pid 2690) every 1 millisecond Process: HSTracker [2690] Path: /Users/USER/Desktop/*/HSTracker.app/Contents/MacOS/HSTracker Load Address: 0x109c39000 Identifier: net.hearthsim.hstracker Version: 3.0.0 (2915) Code Type: X86-64 Platform: macOS Parent Process: ??? [1]
Date/Time: 2024-07-23 19:44:43.059 -0500 Launch Time: 2024-07-23 19:40:37.403 -0500 OS Version: macOS 14.5 (23F79) Report Version: 7 Analysis Tool: /usr/bin/sample
Call graph: 2383 Thread_207463 DispatchQueue_1: com.apple.main-thread (serial)
Total number in stack (recursive counted multiple, when >=5): 7 _pthread_start (in libsystem_pthread.dylib) + 99 [0x7ff803daf18b] 7 thread_start (in libsystem_pthread.dylib) + 15 [0x7ff803daaae3] 6 _dispatch_client_callout (in libdispatch.dylib) + 8 [0x7ff803c0ddbc] 6 start_wqthread (in libsystem_pthread.dylib) + 15 [0x7ff803daaacf] 5 _dispatch_call_block_and_release (in libdispatch.dylib) + 12 [0x7ff803c0cac6] 5 mach_msg (in libsystem_kernel.dylib) + 19 [0x7ff803d6f6bd] 5 mach_msg2_internal (in libsystem_kernel.dylib) + 84 [0x7ff803d7dc88] 5 mach_msg2_trap (in libsystem_kernel.dylib) + 0 [0x7ff803d6f3c4] 5 mach_msg_overwrite (in libsystem_kernel.dylib) + 653 [0x7ff803d76510]
Sort by top of stack, same collapsed (when >= 5): mach_msg2_trap (in libsystem_kernel.dylib) 9530 workq_kernreturn (in libsystem_kernel.dylib) 4763 psynch_cvwait (in libsystem_kernel.dylib) 2383 __semwait_signal (in libsystem_kernel.dylib) 2383 kevent (in libsystem_kernel.dylib) 2383 poll (in libsystem_kernel.dylib) 2383 semaphore_wait_trap (in libsystem_kernel.dylib) 2383
Binary Images:
0x109c39000 - 0x10a968fff +net.hearthsim.hstracker (3.0.0 - 2915) <239781E1-69B6-3245-837B-75E0BD6186B9> /Users//Desktop//HSTracker.app/Contents/MacOS/HSTracker
0x10ac26000 - 0x10ac85ffb +com.ifehervari.HearthMirror (0.9 - 1) <036A3FF2-825C-389D-A486-93B6BBBA0A5B> /Users//Desktop//HSTracker.app/Contents/Frameworks/HearthMirror.framework/Versions/A/HearthMirror
0x10aee4000 - 0x10aef0047 libobjc-trampolines.dylib (912.3)
I seem to be having a similar issue - currently running Sonoma 14.2 and have v 3.0.0 installed.
Here's the error details:
Process: HSTracker [972] Path: /Applications/HSTracker.app/Contents/MacOS/HSTracker Identifier: net.hearthsim.hstracker Version: 3.0.0 (2915) Code Type: X86-64 (Translated) Parent Process: launchd [1] User ID: 501
Date/Time: 2024-07-24 20:20:21.5887 +0100 OS Version: macOS 14.2 (23C64) Report Version: 12 Anonymous UUID: 526DA450-7613-C778-1729-3425C7123526
Time Awake Since Boot: 460 seconds
System Integrity Protection: enabled
Notes: PC register does not match crashing frame (0x0 vs 0x7FF899F26A78)
Crashed Thread: 3 tid_2103 Dispatch queue: com.apple.root.default-qos
Exception Type: EXC_CRASH (SIGABRT) Exception Codes: 0x0000000000000000, 0x0000000000000000
Termination Reason: Namespace SIGNAL, Code 6 Abort trap: 6 Terminating Process: HSTracker [972]
Application Specific Information: abort() called
Error Formulating Crash Report: PC register does not match crashing frame (0x0 vs 0x7FF899F26A78)
Thread 0:: Dispatch queue: com.apple.main-thread 0 ??? 0x7ff899f26a78 ??? 1 libsystem_kernel.dylib 0x7ff809967a2e mach_msg2_trap + 10 2 libsystem_kernel.dylib 0x7ff809975e3a mach_msg2_internal + 84 3 libsystem_kernel.dylib 0x7ff80996eb62 mach_msg_overwrite + 653 4 libsystem_kernel.dylib 0x7ff809967d1f mach_msg + 19 5 CoreFoundation 0x7ff809a83909 CFRunLoopServiceMachPort + 143 6 CoreFoundation 0x7ff809a8237c CFRunLoopRun + 1371 7 CoreFoundation 0x7ff809a81859 CFRunLoopRunSpecific + 557 8 HIToolbox 0x7ff81481f9d9 RunCurrentEventLoopInMode + 292 9 HIToolbox 0x7ff81481f7e6 ReceiveNextEventCommon + 665 10 HIToolbox 0x7ff81481f531 _BlockUntilNextEventMatchingListInModeWithFilter + 66 11 AppKit 0x7ff80cff17b9 _DPSNextEvent + 880 12 AppKit 0x7ff80d8e9f64 -[NSApplication(NSEventRouting) _nextEventMatchingEventMask:untilDate:inMode:dequeue:] + 1304 13 AppKit 0x7ff80cfe2d32 -[NSApplication run] + 603 14 AppKit 0x7ff80cfb6d41 NSApplicationMain + 816 15 HSTracker 0x1044cd269 0x1041ee000 + 3011177 16 dyld 0x2053cf386 start + 1942
Thread 1:: com.apple.rosetta.exceptionserver 0 runtime 0x7ff7fff98294 0x7ff7fff94000 + 17044
Thread 2: 0 runtime 0x7ff7fffb694c 0x7ff7fff94000 + 141644
Thread 3 Crashed:: tid_2103 Dispatch queue: com.apple.root.default-qos 0 ??? 0x7ff899f26a78 ??? 1 libsystem_kernel.dylib 0x7ff80996e7a2 __pthread_kill + 10 2 libsystem_pthread.dylib 0x7ff8099a6f30 pthread_kill + 262 3 libsystem_c.dylib 0x7ff8098c5a49 abort + 126 4 libcoreclr.dylib 0x10f673fde mono_post_native_crash_handler + 14 5 libcoreclr.dylib 0x10f61805a mono_handle_native_crash + 458 6 libcoreclr.dylib 0x10f713818 sigabrt_signal_handler.cold.1 + 40 7 libcoreclr.dylib 0x10f6736c8 sigabrt_signal_handler + 152 8 libsystem_platform.dylib 0x7ff8099d537d _sigtramp + 29 9 ??? 0x2e6d65747379 ??? 10 libsystem_c.dylib 0x7ff8098c5a49 abort + 126 11 libcoreclr.dylib 0x10f6bc7b8 monoeg_assert_abort + 24 12 libcoreclr.dylib 0x10f4fc7ea mono_log_write_logfile + 250 13 libcoreclr.dylib 0x10f6bcd22 monoeg_g_logv_nofree + 194 14 libcoreclr.dylib 0x10f6bce9f monoeg_assertion_message + 143 15 libcoreclr.dylib 0x10f6bceda mono_assertion_message + 26 16 libcoreclr.dylib 0x10f42cca7 mono_assembly_load_corlib + 567 17 libcoreclr.dylib 0x10f426fc2 mono_init + 322 18 libcoreclr.dylib 0x10f56f942 mini_init + 1282 19 libcoreclr.dylib 0x10f5d529e mono_jit_init + 14 20 HSTracker 0x1044c1f00 0x1041ee000 + 2965248 21 HSTracker 0x1044c8b30 0x1041ee000 + 2992944 22 HSTracker 0x1042d5c19 0x1041ee000 + 949273 23 libdispatch.dylib 0x7ff8097fe2e6 _dispatch_call_block_and_release + 12 24 libdispatch.dylib 0x7ff8097ff59a _dispatch_client_callout + 8 25 libdispatch.dylib 0x7ff809801dba _dispatch_queue_override_invoke + 977 26 libdispatch.dylib 0x7ff80980e776 _dispatch_root_queue_drain + 328 27 libdispatch.dylib 0x7ff80980ef22 _dispatch_worker_thread2 + 152 28 libsystem_pthread.dylib 0x7ff8099a3c06 _pthread_wqthread + 262 29 libsystem_pthread.dylib 0x7ff8099a2b97 start_wqthread + 15
Thread 4: 0 runtime 0x7ff7fffb694c 0x7ff7fff94000 + 141644
Thread 5: 0 ??? 0x7ff899f26a78 ??? 1 libsystem_kernel.dylib 0x7ff809967a2e mach_msg2_trap + 10 2 libsystem_kernel.dylib 0x7ff809975e3a mach_msg2_internal + 84 3 libsystem_kernel.dylib 0x7ff80996eb62 mach_msg_overwrite + 653 4 libsystem_kernel.dylib 0x7ff809967d1f mach_msg + 19 5 HSTracker 0x104b062af 0x1041ee000 + 9536175 6 libsystem_pthread.dylib 0x7ff8099a7202 _pthread_start + 99 7 libsystem_pthread.dylib 0x7ff8099a2bab thread_start + 15
Thread 6: 0 runtime 0x7ff7fffb694c 0x7ff7fff94000 + 141644
Thread 7: 0 runtime 0x7ff7fffb694c 0x7ff7fff94000 + 141644
Thread 8:: com.apple.NSEventThread 0 ??? 0x7ff899f26a78 ??? 1 libsystem_kernel.dylib 0x7ff809967a2e mach_msg2_trap + 10 2 libsystem_kernel.dylib 0x7ff809975e3a mach_msg2_internal + 84 3 libsystem_kernel.dylib 0x7ff80996eb62 mach_msg_overwrite + 653 4 libsystem_kernel.dylib 0x7ff809967d1f mach_msg + 19 5 CoreFoundation 0x7ff809a83909 CFRunLoopServiceMachPort + 143 6 CoreFoundation 0x7ff809a8237c CFRunLoopRun + 1371 7 CoreFoundation 0x7ff809a81859 CFRunLoopRunSpecific + 557 8 AppKit 0x7ff80d14efac _NSEventThread + 122 9 libsystem_pthread.dylib 0x7ff8099a7202 _pthread_start + 99 10 libsystem_pthread.dylib 0x7ff8099a2bab thread_start + 15
Thread 9: 0 runtime 0x7ff7fffb694c 0x7ff7fff94000 + 141644
Thread 10: 0 runtime 0x7ff7fffb694c 0x7ff7fff94000 + 141644
Thread 11: 0 runtime 0x7ff7fffb694c 0x7ff7fff94000 + 141644
Thread 12: 0 runtime 0x7ff7fffb694c 0x7ff7fff94000 + 141644
Thread 13:: com.apple.NSURLConnectionLoader 0 ??? 0x7ff899f26a78 ??? 1 libsystem_kernel.dylib 0x7ff809967a2e mach_msg2_trap + 10 2 libsystem_kernel.dylib 0x7ff809975e3a mach_msg2_internal + 84 3 libsystem_kernel.dylib 0x7ff80996eb62 mach_msg_overwrite + 653 4 libsystem_kernel.dylib 0x7ff809967d1f mach_msg + 19 5 CoreFoundation 0x7ff809a83909 CFRunLoopServiceMachPort + 143 6 CoreFoundation 0x7ff809a8237c CFRunLoopRun + 1371 7 CoreFoundation 0x7ff809a81859 CFRunLoopRunSpecific + 557 8 CFNetwork 0x7ff80ed2bdd9 0x7ff80eae4000 + 2391513 9 Foundation 0x7ff80a97678c NSThreadstart__ + 1013 10 libsystem_pthread.dylib 0x7ff8099a7202 _pthread_start + 99 11 libsystem_pthread.dylib 0x7ff8099a2bab thread_start + 15
Thread 14:: SGen worker 0 ??? 0x7ff899f26a78 ??? 1 libsystem_kernel.dylib 0x7ff80996a5ce __psynch_cvwait + 10 2 libsystem_pthread.dylib 0x7ff8099a776b _pthread_cond_wait + 1211 3 libcoreclr.dylib 0x10f5541d3 thread_func + 483 4 libsystem_pthread.dylib 0x7ff8099a7202 _pthread_start + 99 5 libsystem_pthread.dylib 0x7ff8099a2bab thread_start + 15
Thread 3 crashed with X86 Thread State (64-bit):
rax: 0x0000000000000000 rbx: 0x0000000000000000 rcx: 0x0000000000000000 rdx: 0x0000000000000000
rdi: 0x0000000000000000 rsi: 0x000000030d7cc000 rbp: 0x000000030d7c9160 rsp: 0x000000030d7c8ee8
r8: 0x000000030d7ca078 r9: 0x000000030d7c9160 r10: 0x0000000000000000 r11: 0x000000030d7c9180
r12: 0x0000000000002103 r13: 0x000000010f73f5b2 r14: 0x000000030d7cc000 r15: 0x0000000000000016
rip:
Binary Images:
0x2053c9000 - 0x205468fff dyld ()
External Modification Summary: Calls made by other processes targeting this process: task_for_pid: 0 thread_create: 0 thread_set_state: 0 Calls made by this process: task_for_pid: 0 thread_create: 0 thread_set_state: 0 Calls made by all processes on this machine: task_for_pid: 0 thread_create: 0 thread_set_state: 0
VM Region Summary: ReadOnly portion of Libraries: Total=863.7M resident=0K(0%) swapped_out_or_unallocated=863.7M(100%) Writable regions: Total=1.4G written=0K(0%) resident=0K(0%) swapped_out=0K(0%) unallocated=1.4G(100%)
VIRTUAL REGION
REGION TYPE SIZE COUNT (non-coalesced) =========== ======= ======= Accelerate framework 256K 2 Activity Tracing 256K 1 CG image 8196K 1 ColorSync 220K 26 CoreAnimation 308K 34 CoreGraphics 12K 2 CoreUI image data 140K 2 Foundation 16K 1 Kernel Alloc Once 8K 1 MALLOC 1.2G 59 MALLOC guard page 288K 18 Rosetta Arena 4096K 2 Rosetta Generic 1276K 316 Rosetta IndirectBranch 1024K 1 Rosetta JIT 128.0M 1 Rosetta Return Stack 280K 28 Rosetta Thread Context 280K 28 SQLite page cache 384K 3 STACK GUARD 32K 8 Stack 14.7M 14 Stack Guard 56.0M 6 VM_ALLOCATE 8960K 31 VM_ALLOCATE (reserved) 20.0M 2 reserved VM address space (unallocated) CTF 824 1 DATA 36.3M 552 DATA_CONST 37.6M 351 __DATA_DIRTY 1636K 199 FONT_DATA 2352 1 LINKEDIT 196.4M 12 OBJC_RO 71.1M 1 __OBJC_RW 2166K 2 __TEXT 667.3M 571 dyld private memory 260K 2 libnetwork 128K 8 mapped file 7.1G 1069 shared memory 816K 17 unshared pmap 11.1M 7 =========== ======= ======= TOTAL 9.5G 3380 TOTAL, minus reserved VM space 9.5G 3380
{"app_name":"HSTracker","timestamp":"2024-07-24 20:20:21.00 +0100","app_version":"3.0.0","slice_uuid":"239781e1-69b6-3245-837b-75e0bd6186b9","build_version":"2915","platform":1,"bundleID":"net.hearthsim.hstracker","share_with_app_devs":0,"is_first_party":0,"bug_type":"309","os_version":"macOS 14.2 (23C64)","roots_installed":0,"name":"HSTracker","incident_id":"F4515ABC-45E2-4E1B-B3ED-242C8E029CD8"} { "uptime" : 460, "procRole" : "Background", "version" : 2, "userID" : 501, "deployVersion" : 210, "modelCode" : "Mac14,2", "coalitionID" : 987, "osVersion" : { "train" : "macOS 14.2", "build" : "23C64", "releaseType" : "User" }, "captureTime" : "2024-07-24 20:20:21.5887 +0100", "codeSigningMonitor" : 1, "incident" : "F4515ABC-45E2-4E1B-B3ED-242C8E029CD8", "pid" : 972, "translated" : true, "cpuType" : "X86-64", "roots_installed" : 0, "bug_type" : "309", "procLaunch" : "2024-07-24 20:20:15.9248 +0100", "procStartAbsTime" : 10913557587, "procExitAbsTime" : 11049417608, "procName" : "HSTracker", "procPath" : "\/Applications\/HSTracker.app\/Contents\/MacOS\/HSTracker", "bundleInfo" : {"CFBundleShortVersionString":"3.0.0","CFBundleVersion":"2915","CFBundleIdentifier":"net.hearthsim.hstracker"}, "storeInfo" : {"deviceIdentifierForVendor":"71A37982-8263-55ED-AE37-E31D1E29A5A9","thirdParty":true}, "parentProc" : "launchd", "parentPid" : 1, "coalitionName" : "net.hearthsim.hstracker", "crashReporterKey" : "526DA450-7613-C778-1729-3425C7123526", "codeSigningID" : "net.hearthsim.hstracker", "codeSigningTeamID" : "RL7C49LAMC", "codeSigningFlags" : 570491649, "codeSigningValidationCategory" : 6, "codeSigningTrustLevel" : 4294967295, "sip" : "enabled", "exception" : {"codes":"0x0000000000000000, 0x0000000000000000","rawCodes":[0,0],"type":"EXC_CRASH","signal":"SIGABRT"}, "termination" : {"flags":0,"code":6,"namespace":"SIGNAL","indicator":"Abort trap: 6","byProc":"HSTracker","byPid":972}, "asi" : {"libsystem_c.dylib":["abort() called"]}, "extMods" : {"caller":{"thread_create":0,"thread_set_state":0,"task_for_pid":0},"system":{"thread_create":0,"thread_set_state":0,"task_for_pid":0},"targeted":{"thread_create":0,"thread_set_state":0,"task_for_pid":0},"warnings":0}, "faultingThread" : 3, "threads" : 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@4N1Skywalker I don't see anything interesting on what you provided. Can you provide the Sample for Hearthstone as well? Do you have an antivirus or security software that may be interferring?
@markerrett Your report is of a crash and that seems to occur if the update happened incorrect. I suggest you remove HSTracker and reinstall it from scratch.
Is "open hstracker" a required step to reproduce the problem?
There has been an ongoing issue with Macs where, on some machines, if you change focus away from Hearthstone it will freeze up.
@jpalermo I don't know what causes this. It is hard for me to debug it without recreating. This could be some security software that is interfering. Without seeing a sample from Hearthstone, assuming it is the one freezing, I can't help much.
Is this still an issue?
I upgraded to an apple silicon iMac and it’s no longer an issue. I think it’s just that my older 2019 iMac with Intel processor and 8GBs of RAM just wasn’t able to handle it. I haven’t played Hearthstone much on my new iMac but the few times I did, there were absolutely no problems.
On Fri, Nov 15, 2024 at 7:30 PM Francisco Moraes @.***> wrote:
Is this still an issue?
— Reply to this email directly, view it on GitHub https://github.com/HearthSim/HSTracker/issues/1346#issuecomment-2480267021, or unsubscribe https://github.com/notifications/unsubscribe-auth/BJWQTL336BYDQ5PA64WPB2T2A2N3XAVCNFSM6AAAAABKO6QZDKVHI2DSMVQWIX3LMV43OSLTON2WKQ3PNVWWK3TUHMZDIOBQGI3DOMBSGE . You are receiving this because you were mentioned.Message ID: @.***>
Thanks for the feedback. I suspect some of random crash reports I have seen may have been due to low memory cases but I have no proof yet. Closing the issue.
Describe the bug After opening Hearthstone on MacOS (I have MacOS Sonoma 14.5) and then opening HSTracker, Hearthstone would freeze, so I'd have to force close Hearthstone, essentially making HSTracker unusable on MacOS.
To Reproduce Steps to reproduce the behavior:
Game mode All game modes, or even in the menu.
Expected behavior Game freezes. Not able to click on anything. Mouse curser becomes the spinning wheel.
Screenshots Just like any other frozen application.
Version (please complete the following information): Latest version: 2.7.10 I never had this issue until the second most recent HSTracker update.
Additional context I never had this issue until the second most recent HSTracker update.
Log file Attach the
hstracker.log
file found under[hstracker.log](https://github.com/user-attachments/files/16118027/hstracker.log)
directory (or use the Help->Open log directory)Deck code It has nothing to do with decks.