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HearthSim / Hearthstone-Deck-Tracker

A deck tracker and deck manager for Hearthstone on Windows
https://hsreplay.net/downloads/
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New Feature for Replays - Multiple accounts #2747

Closed tknights2015 closed 8 years ago

tknights2015 commented 8 years ago

New Feature for replays will not let you claim or add more than one Battlenet account, Linked an account, thinking I would be able to claim each one. Deleted the account on HS Replay and now I can't claim the account that I really want to link

jleclanche commented 8 years ago

Have you looked at this page? https://hsreplay.net/account/social/connections/

Make sure you log out of Battle.net before clicking "Connect a Battle.net account". Let me know if you're still having issues.

tknights2015 commented 8 years ago

yes, I deleted the original account that I registered so now I get Signed in as AnonymousUser. And when I try to login, I get

Account Inactive

This account is inactive.

And there is no way to remove the linked account in HDT or claim another account

jleclanche commented 8 years ago

Ah, I see. Account deletes are not instantaneous (so that they can be reverted), but there's a bug that prevents them from being reactivated on log-in. I'll get that fixed - in the mean time, I deleted your account, you should be able to sign up again.

azeier commented 8 years ago

To be able to reclaim the account from HDT, edit the %AppData%/HearthstoneDeckTracker/hsreplay.cache file and remove the ,"LastUpdated":"TIME" part.

I should look like this afterwards: {"UploadToken":"TOKEN","Status":X,"Username":"USER","Id":ID}

tknights2015 commented 8 years ago

This worked. Thank you