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HearthSim / Hearthstone-Deck-Tracker

A deck tracker and deck manager for Hearthstone on Windows
https://hsreplay.net/downloads/
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Hearthstone Deck Tracker Wont Import #2908

Closed jeremyF123 closed 7 years ago

jeremyF123 commented 7 years ago

So Click on constructed, tells me to enter play menu so I do, and the that's all. Tried restarting, opening as administrator, uninstalling and reinstalling. Any thoughts?

judge2020 commented 7 years ago

When you click on play menu it should automatically import and update decks, importing from constructed is automated.

jeremyF123 commented 7 years ago

Ya it doesnt

riQQ commented 7 years ago

Please post a HDT log: https://github.com/HearthSim/Hearthstone-Deck-Tracker/wiki/Reporting-Issues#hdt-log-files.

jeremyF123 commented 7 years ago

10:09:43 PM|Info|Core.Initialize >> HDT: 1.1.1.0, Operating System: Windows 7 Professional 7601, .NET Framework: 393297 10:09:43 PM|Info|Updater.StartupUpdateCheck >> Checking for updates 10:09:43 PM|Info|Updater.GetReleaseUrl >> Downloading releases file 10:09:44 PM|Info|Updater.GetReleaseUrl >> using 'live' release: https://github.com/HearthSim/HDT-Releases 10:09:44 PM|Info|Updater.SquirrelUpdate >> Checking for updates (ignoreDelta=False) 10:09:45 PM|Info|Updater.SquirrelUpdate >> No new updated available 10:09:45 PM|Info|SplashScreenWindow.ShowConditional >> Showing splashscreen... 10:09:45 PM|Info|ThemeManager.LoadThemes >> Found theme: classic 10:09:45 PM|Info|ThemeManager.LoadThemes >> Found theme: dark 10:09:45 PM|Info|ThemeManager.LoadThemes >> Found theme: frost 10:09:45 PM|Info|ThemeManager.LoadThemes >> Found theme: minimal 10:09:45 PM|Info|GameV2.Reset >> -------- Reset --------- 10:09:45 PM|Info|OpponentSecrets.ClearSecrets >> Cleared secrets 10:09:45 PM|Info|HearthStatsAPI.LoadCredentials >> Loading stored credentials... 10:09:46 PM|Info|OverlayWindow.Update >> Refreshed overlay topmost status 10:09:46 PM|Warning|LogReaderManager.Stop >> LogReaders could not be stopped, stop already in progress. 10:09:46 PM|Info|GameV2.Reset >> -------- Reset --------- 10:09:46 PM|Info|OpponentSecrets.ClearSecrets >> Cleared secrets 10:09:46 PM|Info|BackupManager.Run >> Running BackupManager 10:09:46 PM|Info|BackupManager.Run >> Backup for today already exists 10:09:47 PM|Info|HearthStatsManager.SyncAsync >> starting sync process: forceFullSync=False, background=True 10:09:47 PM|Info|HearthStatsManager.AddBackgroundActivity >> background process indicator enabled 10:09:47 PM|Info|HearthStatsManager.SyncAsync >> Checking HearthStats for new decks... 10:09:47 PM|Info|HearthStatsManager.DownloadDecksAsync >> trying to download decks 10:09:47 PM|Info|HearthStatsAPI.GetDecksAsync >> getting decks since 1477187868 10:09:47 PM|Info|PluginManager.LoadPlugins >> Loading Plugins... 10:09:47 PM|Info|ApiWrapper.UpdateAccountStatus >> Checking account status... 10:09:47 PM|Info|HearthStatsManager.DownloadDecksAsync >> no new decks 10:09:47 PM|Info|HearthStatsManager.SyncAsync >> Checking HearthStats for new matches... 10:09:47 PM|Info|HearthStatsManager.DownloadGamesAsync >> trying to download games 10:09:47 PM|Info|HearthStatsAPI.GetGamesAsync >> getting games since 1477187868 10:09:47 PM|Info|ApiWrapper.UpdateAccountStatus >> Id=0, Username=, Status=Anonymous 10:09:47 PM|Info|HearthStatsManager.DownloadGamesAsync >> no new games 10:09:47 PM|Info|HearthStatsManager.SyncAsync >> Checking for new local decks... 10:09:47 PM|Info|HearthStatsManager.SyncAsync >> Checking for new local versions... 10:09:47 PM|Info|HearthStatsManager.SyncAsync >> Checking for edited local decks... 10:09:47 PM|Info|HearthStatsManager.SyncAsync >> Checking for new local matches... 10:09:47 PM|Info|HearthStatsManager.RemoveBackgroundActivity >> background process indicator disabled 10:09:47 PM|Info|HearthStatsManager.SyncAsync >> finished sync process 10:10:00 PM|Info|OverlayWindow.Update >> Refreshed overlay topmost status 10:10:25 PM|Info|OverlayWindow.Update >> Refreshed overlay topmost status 10:10:31 PM|Info|MainWindow.ShowImportDialog >> Waiting for TOURNAMENT screen... 10:10:33 PM|Info|OverlayWindow.Update >> Refreshed overlay topmost status 10:10:38 PM|Info|OverlayWindow.Update >> Refreshed overlay topmost status 10:10:47 PM|Info|OverlayWindow.Update >> Refreshed overlay topmost status 10:12:27 PM|Info|OverlayWindow.Update >> Refreshed overlay topmost status 10:14:47 PM|Info|HearthStatsManager.SyncAsync >> starting sync process: forceFullSync=False, background=True 10:14:47 PM|Info|HearthStatsManager.AddBackgroundActivity >> background process indicator enabled 10:14:47 PM|Info|HearthStatsManager.SyncAsync >> Checking HearthStats for new decks... 10:14:47 PM|Info|HearthStatsManager.DownloadDecksAsync >> trying to download decks 10:14:47 PM|Info|HearthStatsAPI.GetDecksAsync >> getting decks since 1477187987 10:14:49 PM|Info|HearthStatsManager.DownloadDecksAsync >> no new decks 10:14:49 PM|Info|HearthStatsManager.SyncAsync >> Checking HearthStats for new matches... 10:14:49 PM|Info|HearthStatsManager.DownloadGamesAsync >> trying to download games 10:14:49 PM|Info|HearthStatsAPI.GetGamesAsync >> getting games since 1477187987 10:14:49 PM|Info|HearthStatsManager.DownloadGamesAsync >> no new games 10:14:49 PM|Info|HearthStatsManager.SyncAsync >> Checking for new local decks... 10:14:49 PM|Info|HearthStatsManager.SyncAsync >> Checking for new local versions... 10:14:49 PM|Info|HearthStatsManager.SyncAsync >> Checking for edited local decks... 10:14:49 PM|Info|HearthStatsManager.SyncAsync >> Checking for new local matches... 10:14:49 PM|Info|HearthStatsManager.RemoveBackgroundActivity >> background process indicator disabled 10:14:49 PM|Info|HearthStatsManager.SyncAsync >> finished sync process 10:17:47 PM|Info|OverlayWindow.Update >> Refreshed overlay topmost status 10:18:09 PM|Info|OverlayWindow.Update >> Refreshed overlay topmost status 10:19:47 PM|Info|HearthStatsManager.SyncAsync >> starting sync process: forceFullSync=False, background=True 10:19:47 PM|Info|HearthStatsManager.AddBackgroundActivity >> background process indicator enabled 10:19:47 PM|Info|HearthStatsManager.SyncAsync >> Checking HearthStats for new decks... 10:19:47 PM|Info|HearthStatsManager.DownloadDecksAsync >> trying to download decks 10:19:47 PM|Info|HearthStatsAPI.GetDecksAsync >> getting decks since 1477188289 10:19:48 PM|Info|HearthStatsManager.DownloadDecksAsync >> no new decks 10:19:48 PM|Info|HearthStatsManager.SyncAsync >> Checking HearthStats for new matches... 10:19:48 PM|Info|HearthStatsManager.DownloadGamesAsync >> trying to download games 10:19:48 PM|Info|HearthStatsAPI.GetGamesAsync >> getting games since 1477188289 10:19:48 PM|Info|HearthStatsManager.DownloadGamesAsync >> no new games 10:19:48 PM|Info|HearthStatsManager.SyncAsync >> Checking for new local decks... 10:19:48 PM|Info|HearthStatsManager.SyncAsync >> Checking for new local versions... 10:19:48 PM|Info|HearthStatsManager.SyncAsync >> Checking for edited local decks... 10:19:48 PM|Info|HearthStatsManager.SyncAsync >> Checking for new local matches... 10:19:48 PM|Info|HearthStatsManager.RemoveBackgroundActivity >> background process indicator disabled 10:19:48 PM|Info|HearthStatsManager.SyncAsync >> finished sync process 10:20:23 PM|Info|OverlayWindow.Update >> Refreshed overlay topmost status 10:22:59 PM|Info|OverlayWindow.Update >> Refreshed overlay topmost status 10:23:08 PM|Info|Core.UpdateOverlayAsync >> Exited game 10:23:08 PM|Info|Core.UpdateOverlayAsync >> Reset region 10:23:08 PM|Info|LogReaderManager.Stop >> Stopped LogReaders. 10:23:08 PM|Info|GameV2.Reset >> -------- Reset --------- 10:23:08 PM|Info|OpponentSecrets.ClearSecrets >> Cleared secrets 10:23:09 PM|Info|LogReaderManager.Restart >> Restarting LogReaders. 10:24:48 PM|Info|HearthStatsManager.SyncAsync >> starting sync process: forceFullSync=False, background=True 10:24:48 PM|Info|HearthStatsManager.AddBackgroundActivity >> background process indicator enabled 10:24:48 PM|Info|HearthStatsManager.SyncAsync >> Checking HearthStats for new decks... 10:24:48 PM|Info|HearthStatsManager.DownloadDecksAsync >> trying to download decks 10:24:48 PM|Info|HearthStatsAPI.GetDecksAsync >> getting decks since 1477188588 10:24:48 PM|Info|HearthStatsManager.DownloadDecksAsync >> no new decks 10:24:48 PM|Info|HearthStatsManager.SyncAsync >> Checking HearthStats for new matches... 10:24:48 PM|Info|HearthStatsManager.DownloadGamesAsync >> trying to download games 10:24:48 PM|Info|HearthStatsAPI.GetGamesAsync >> getting games since 1477188588 10:24:49 PM|Info|HearthStatsManager.DownloadGamesAsync >> no new games 10:24:49 PM|Info|HearthStatsManager.SyncAsync >> Checking for new local decks... 10:24:49 PM|Info|HearthStatsManager.SyncAsync >> Checking for new local versions... 10:24:49 PM|Info|HearthStatsManager.SyncAsync >> Checking for edited local decks... 10:24:49 PM|Info|HearthStatsManager.SyncAsync >> Checking for new local matches... 10:24:49 PM|Info|HearthStatsManager.RemoveBackgroundActivity >> background process indicator disabled 10:24:49 PM|Info|HearthStatsManager.SyncAsync >> finished sync process 10:29:44 PM|Info|Updater.SquirrelUpdate >> Checking for updates (ignoreDelta=False) 10:29:44 PM|Info|Updater.SquirrelUpdate >> No new updated available 10:29:48 PM|Info|HearthStatsManager.SyncAsync >> starting sync process: forceFullSync=False, background=True 10:29:48 PM|Info|HearthStatsManager.AddBackgroundActivity >> background process indicator enabled 10:29:48 PM|Info|HearthStatsManager.SyncAsync >> Checking HearthStats for new decks... 10:29:48 PM|Info|HearthStatsManager.DownloadDecksAsync >> trying to download decks 10:29:48 PM|Info|HearthStatsAPI.GetDecksAsync >> getting decks since 1477188889 10:29:49 PM|Info|HearthStatsManager.DownloadDecksAsync >> no new decks 10:29:49 PM|Info|HearthStatsManager.SyncAsync >> Checking HearthStats for new matches... 10:29:49 PM|Info|HearthStatsManager.DownloadGamesAsync >> trying to download games 10:29:49 PM|Info|HearthStatsAPI.GetGamesAsync >> getting games since 1477188889 10:29:49 PM|Info|HearthStatsManager.DownloadGamesAsync >> no new games 10:29:49 PM|Info|HearthStatsManager.SyncAsync >> Checking for new local decks... 10:29:49 PM|Info|HearthStatsManager.SyncAsync >> Checking for new local versions... 10:29:49 PM|Info|HearthStatsManager.SyncAsync >> Checking for edited local decks... 10:29:49 PM|Info|HearthStatsManager.SyncAsync >> Checking for new local matches... 10:29:49 PM|Info|HearthStatsManager.RemoveBackgroundActivity >> background process indicator disabled 10:29:49 PM|Info|HearthStatsManager.SyncAsync >> finished sync process 10:34:49 PM|Info|HearthStatsManager.SyncAsync >> starting sync process: forceFullSync=False, background=True 10:34:49 PM|Info|HearthStatsManager.AddBackgroundActivity >> background process indicator enabled 10:34:49 PM|Info|HearthStatsManager.SyncAsync >> Checking HearthStats for new decks... 10:34:49 PM|Info|HearthStatsManager.DownloadDecksAsync >> trying to download decks 10:34:49 PM|Info|HearthStatsAPI.GetDecksAsync >> getting decks since 1477189189 10:34:49 PM|Info|HearthStatsManager.DownloadDecksAsync >> no new decks 10:34:49 PM|Info|HearthStatsManager.SyncAsync >> Checking HearthStats for new matches... 10:34:49 PM|Info|HearthStatsManager.DownloadGamesAsync >> trying to download games 10:34:49 PM|Info|HearthStatsAPI.GetGamesAsync >> getting games since 1477189189 10:34:49 PM|Info|HearthStatsManager.DownloadGamesAsync >> no new games 10:34:49 PM|Info|HearthStatsManager.SyncAsync >> Checking for new local decks... 10:34:49 PM|Info|HearthStatsManager.SyncAsync >> Checking for new local versions... 10:34:49 PM|Info|HearthStatsManager.SyncAsync >> Checking for edited local decks... 10:34:49 PM|Info|HearthStatsManager.SyncAsync >> Checking for new local matches... 10:34:49 PM|Info|HearthStatsManager.RemoveBackgroundActivity >> background process indicator disabled 10:34:49 PM|Info|HearthStatsManager.SyncAsync >> finished sync process 10:39:13 PM|Info|MainWindow.ShowImportDialog >> Waiting for game... 10:39:22 PM|Info|OverlayWindow.Update >> Refreshed overlay topmost status 10:39:22 PM|Info|MainWindow.ShowImportDialog >> Waiting for TOURNAMENT screen... 10:39:31 PM|Info|OverlayWindow.Update >> Refreshed overlay topmost status 10:39:38 PM|Info|OverlayWindow.Update >> Refreshed overlay topmost status 10:39:44 PM|Info|MainWindow.Window_Closing >> Shutting down... 10:39:44 PM|Info|LogReaderManager.Stop >> Stopped LogReaders.

riQQ commented 7 years ago

See https://github.com/HearthSim/Hearthstone-Deck-Tracker/wiki/FAQ#not-working.

jeremyF123 commented 7 years ago

So tried the above post, anyone got any other ideas?

riQQ commented 7 years ago

So there are log files that are being updated? Do or did you have multiple Hearthstone installations?

jeremyF123 commented 7 years ago

the log file updated on its own, and hearthstone was reinstalled at one point

riQQ commented 7 years ago

Is there a LoadingScreen.log? If yes, what's its content?

ben01016 commented 7 years ago

Greetings.

I am running into the same issue. Started to try HDT yesterday, can't get it to work. Unable to import through construct or any method, also tried to manually created a deck and play a game using exact same deck and no tracking of card usage.

I have tried all of the proposed solutions above and non seems working.

HDT log below:

2:50:17 PM|Info|Core.Initialize >> HDT: 1.1.1.1, Operating System: Windows 10 Home 14393, .NET Framework: 394802 2:50:17 PM|Info|Updater.StartupUpdateCheck >> Checking for updates 2:50:17 PM|Info|Updater.GetReleaseUrl >> Downloading releases file 2:50:18 PM|Info|Updater.GetReleaseUrl >> using 'live' release: https://github.com/HearthSim/HDT-Releases 2:50:19 PM|Info|Updater.SquirrelUpdate >> Checking for updates (ignoreDelta=False) 2:50:20 PM|Info|Updater.SquirrelUpdate >> No new updated available 2:50:20 PM|Info|SplashScreenWindow.ShowConditional >> Showing splashscreen... 2:50:20 PM|Info|ThemeManager.LoadThemes >> Found theme: classic 2:50:20 PM|Info|ThemeManager.LoadThemes >> Found theme: dark 2:50:20 PM|Info|ThemeManager.LoadThemes >> Found theme: frost 2:50:20 PM|Info|ThemeManager.LoadThemes >> Found theme: minimal 2:50:20 PM|Info|GameV2.Reset >> -------- Reset --------- 2:50:20 PM|Info|OpponentSecrets.ClearSecrets >> Cleared secrets 2:50:21 PM|Info|OverlayWindow.Update >> Refreshed overlay topmost status 2:50:22 PM|Warning|LogReaderManager.Stop >> LogReaders could not be stopped, stop already in progress. 2:50:22 PM|Info|GameV2.Reset >> -------- Reset --------- 2:50:22 PM|Info|OpponentSecrets.ClearSecrets >> Cleared secrets 2:50:22 PM|Info|BackupManager.Run >> Running BackupManager 2:50:22 PM|Info|BackupManager.Run >> Backup for today already exists 2:50:22 PM|Info|PluginManager.LoadPlugins >> Loading Plugins... 2:50:22 PM|Info|ApiWrapper.UpdateAccountStatus >> Checking account status... 2:50:22 PM|Info|ApiWrapper.UpdateAccountStatus >> Id=333658, Username=, Status=Registered 2:50:30 PM|Info|OverlayWindow.Update >> Refreshed overlay topmost status 2:50:46 PM|Info|MainWindow.ShowImportDialog >> Waiting for TOURNAMENT screen... 2:50:48 PM|Info|OverlayWindow.Update >> Refreshed overlay topmost status 2:54:51 PM|Info|OverlayWindow.Update >> Refreshed overlay topmost status 2:54:53 PM|Info|Core.UpdateOverlayAsync >> Exited game 2:54:53 PM|Info|Core.UpdateOverlayAsync >> Reset region 2:54:53 PM|Info|LogReaderManager.Stop >> Stopped LogReaders. 2:54:53 PM|Info|GameV2.Reset >> -------- Reset --------- 2:54:53 PM|Info|OpponentSecrets.ClearSecrets >> Cleared secrets 2:54:54 PM|Info|LogReaderManager.Restart >> Restarting LogReaders. 2:54:56 PM|Info|MainWindow.Window_Closing >> Shutting down... 2:54:56 PM|Info|LogReaderManager.Stop >> Stopped LogReaders.

Any help would be highly appreciated

riQQ commented 7 years ago

Same question for you:

Is there a LoadingScreen.log? If yes, what's its content?

ben01016 commented 7 years ago

@riQQ Thank you kindly for your speedy reply. Is the log supposed to be AppData\Roaming\HearthstoneDeckTracker? If so then no there is no LoadingScreen.log

Also no LoadingScreen.log under Hearthstone folder as well

ben01016 commented 7 years ago

image

Not sure if this helps. Seems like HDT is not linked to HS somehow; however I am able to use HDT's "START LAUNCHER / HEARTHSTONE" function and therefore I believe the path is set correctly.

Much appreciated your time

riQQ commented 7 years ago

Have you checked the Logs subfolder of the Hearthstone Installation directory?

ben01016 commented 7 years ago

image

Don't see any Logs subfolder of the HS Installation directory

I only see Logs folder for HDT which was posted above

riQQ commented 7 years ago

So this is your problem, HDT can't work without the log files. Is there a log.config in the folder %LOCALAPPDATA%\Blizzard\Hearthstone?

You can try manually creating the Logs folder in your Hearthstone installation folder.

ben01016 commented 7 years ago

@riQQ I see what you mean and what log file you are looking for now -

2016-11-02 16:51:08.799: System Info: 2016-11-02 16:51:08.831: SystemInfo - Device Name: BEN-PC 2016-11-02 16:51:08.946: SystemInfo - Device Model: System Product Name (System manufacturer) 2016-11-02 16:51:08.962: SystemInfo - OS: Windows 10 (10.0.0) 64bit 2016-11-02 16:51:08.964: SystemInfo - CPU Type: Intel(R) Core(TM) i3-3220 CPU @ 3.30GHz 2016-11-02 16:51:08.965: SystemInfo - CPU Cores: 4 2016-11-02 16:51:08.965: SystemInfo - System Memory: 8124 2016-11-02 16:51:08.966: SystemInfo - Screen Resolution: 1920x1080 2016-11-02 16:51:08.967: SystemInfo - Screen DPI: 96 2016-11-02 16:51:08.968: SystemInfo - GPU ID: 26777 2016-11-02 16:51:08.969: SystemInfo - GPU Name: AMD Radeon HD 5800 Series 2016-11-02 16:51:08.971: SystemInfo - GPU Vendor: ATI 2016-11-02 16:51:08.972: SystemInfo - GPU Memory: 1010 2016-11-02 16:51:08.973: SystemInfo - GPU Shader Level: 30 2016-11-02 16:51:08.981: SystemInfo - GPU NPOT Support: Full 2016-11-02 16:51:08.983: SystemInfo - Graphics API (version): Direct3D 9.0c [aticfx32.dll 8.17.10.1404] 2016-11-02 16:51:08.998: SystemInfo - Graphics API (type): Direct3D9 2016-11-02 16:51:08.999: SystemInfo - Graphics Supported Render Target Count: 4 2016-11-02 16:51:09.000: SystemInfo - Graphics Supports 3D Textures: True 2016-11-02 16:51:09.001: SystemInfo - Graphics Supports Compute Shaders: False 2016-11-02 16:51:09.002: SystemInfo - Graphics Supports Image Effects: True 2016-11-02 16:51:09.003: SystemInfo - Graphics Supports Render Textures: True 2016-11-02 16:51:09.004: SystemInfo - Graphics Supports Render To Cubemap: True 2016-11-02 16:51:09.005: SystemInfo - Graphics Supports Shadows: True 2016-11-02 16:51:09.007: SystemInfo - Graphics Supports Sparse Textures: False 2016-11-02 16:51:09.008: SystemInfo - Graphics Supports Stencil: 1 2016-11-02 16:51:09.010: SystemInfo - Graphics RenderTextureFormat.ARGBHalf: True 2016-11-02 16:51:09.011: SystemInfo - Graphics Metal Support: False 2016-11-02 16:51:10.879: [BattleNet] [SslSocket] TcpConnection - Connecting to host: us.actual.battle.net, port: 1119 at bgs.TcpConnection.Connect(System.String host, Int32 port) at bgs.SslSocket.BeginConnect(System.String address, Int32 port, bgs.SslCertBundleSettings bundleSettings, bgs.BeginConnectDelegate connectDelegate) at bgs.SslClientConnection.Connect(System.String host, Int32 port) at bgs.RPCConnection.Connect(System.String host, Int32 port, bgs.SslParameters sslParams) at bgs.BattleNetCSharp.ConnectAurora(System.String address, Int32 port, bgs.SslParameters sslParams) at bgs.BattleNetCSharp.Init(Boolean internalMode, System.String userEmailAddress, System.String targetServer, Int32 port, bgs.SslParameters sslParams) at bgs.BattleNet.Init(IBattleNet battleNet, Boolean internalMode, System.String userEmailAddress, System.String targetServer, Int32 port, bgs.SslParameters sslParams) at Network.InitBattleNet(IDispatcher dispatcher) at Network.Initialize(IDispatcher dispatcher) at ApplicationMgr.InitializeGame() at ApplicationMgr.Initialize() at ApplicationMgr.Awake() ------------------------------- (Void LogWarning(System.String, System.String) at :0) 2016-11-02 16:51:10.885: [BattleNet] [SslSocket] TcpConnection - possible ip address: 24.105.28.10 at bgs.TcpConnection.Connect(System.String host, Int32 port) at bgs.SslSocket.BeginConnect(System.String address, Int32 port, bgs.SslCertBundleSettings bundleSettings, bgs.BeginConnectDelegate connectDelegate) at bgs.SslClientConnection.Connect(System.String host, Int32 port) at bgs.RPCConnection.Connect(System.String host, Int32 port, bgs.SslParameters sslParams) at bgs.BattleNetCSharp.ConnectAurora(System.String address, Int32 port, bgs.SslParameters sslParams) at bgs.BattleNetCSharp.Init(Boolean internalMode, System.String userEmailAddress, System.String targetServer, Int32 port, bgs.SslParameters sslParams) at bgs.BattleNet.Init(IBattleNet battleNet, Boolean internalMode, System.String userEmailAddress, System.String targetServer, Int32 port, bgs.SslParameters sslParams) at Network.InitBattleNet(IDispatcher dispatcher) at Network.Initialize(IDispatcher dispatcher) at ApplicationMgr.InitializeGame() at ApplicationMgr.Initialize() at ApplicationMgr.Awake() ------------------------------- (Void LogWarning(System.String, System.String) at :0) 2016-11-02 16:51:12.683: Web URL for auth: https://us.battle.net/login/en/flow/wtcg.app?externalChallenge=login 2016-11-02 16:51:14.338: FSM not Preprocessed: DrawerClose : FSM 2016-11-02 16:51:14.339: FSM not Preprocessed: DiskLoading : FSM 2016-11-02 16:51:14.340: FSM not Preprocessed: DiskMainMenu : FSM 2016-11-02 16:51:14.342: FSM not Preprocessed: DoorsClose : FSM 2016-11-02 16:51:14.343: FSM not Preprocessed: DrawerOpen : FSM 2016-11-02 16:51:14.344: FSM not Preprocessed: DoorsOpen : FSM 2016-11-02 16:51:14.347: FSM not Preprocessed: ShadowFadeIn : FSM 2016-11-02 16:51:14.348: FSM not Preprocessed: ShadowFadeOut : FSM 2016-11-02 16:51:14.353: FSM not Preprocessed: Startup_Hub : FSM 2016-11-02 16:51:14.355: FSM not Preprocessed: Startup_Tutorial : FSM 2016-11-02 16:51:14.359: FSM not Preprocessed: Tutorial_Play : FSM 2016-11-02 16:51:14.361: FSM not Preprocessed: Startup_SetRotation : FSM 2016-11-02 16:51:14.362: FSM not Preprocessed: CollectionLightState : FSM 2016-11-02 16:51:14.364: FSM not Preprocessed: TutorialLightState : FSM 2016-11-02 16:51:14.365: FSM not Preprocessed: DefaultLightState : FSM 2016-11-02 16:51:14.365: FSM not Preprocessed: PackOpeningLightState : FSM 2016-11-02 16:51:14.367: FSM not Preprocessed: TournamentLightState : FSM 2016-11-02 16:51:14.368: FSM not Preprocessed: ForgeLightState : FSM 2016-11-02 16:51:14.378: FSM not Preprocessed: TavernBrawlButton : FSM 2016-11-02 16:51:14.379: FSM not Preprocessed: ForgeButton : FSM 2016-11-02 16:51:14.381: FSM not Preprocessed: SoloAdventuresButton : FSM 2016-11-02 16:51:14.382: FSM not Preprocessed: TournamentButton : FSM 2016-11-02 16:51:14.383: FSM not Preprocessed: Button_Collection_mesh : FSM 2016-11-02 16:51:14.384: FSM not Preprocessed: Button_OpenPacks_mesh : FSM 2016-11-02 16:51:14.386: FSM not Preprocessed: FadeFromBlack : FSM 2016-11-02 16:51:14.388: FSM not Preprocessed: Blur : FSM 2016-11-02 16:51:17.121: AssetLoader.LoadBatchedCardXmls: Loaded duplicate card id KARA_13_15

2016-11-02 16:51:17.122: AssetLoader.LoadBatchedCardXmls: Loaded duplicate card id KARA_13_16

2016-11-02 16:51:17.123: AssetLoader.LoadBatchedCardXmls: Loaded duplicate card id KARA_13_17

2016-11-02 16:51:17.124: AssetLoader.LoadBatchedCardXmls: Loaded duplicate card id KARA_13_19

2016-11-02 16:51:17.127: AssetLoader.LoadBatchedCardXmls: Loaded duplicate card id KARA_13_20

2016-11-02 16:51:17.128: AssetLoader.LoadBatchedCardXmls: Loaded duplicate card id KARA_13_22

2016-11-02 16:51:17.129: AssetLoader.LoadBatchedCardXmls: Loaded duplicate card id KARA_13_23

2016-11-02 16:51:21.115: BnetBattleTag.SetString() - Failed to split BattleTag "" into 2 parts - this will prevent this player from showing up in Friends list and other places. 2016-11-02 16:51:29.885: FSM not Preprocessed: BurnFX : FSM 2016-11-02 16:51:39.234: FSM not Preprocessed: MatchingPopup3D(Clone) : FSM 2016-11-02 16:51:41.198: FSM not Preprocessed: TournamentTrayV2_PlayButton : FSM 2016-11-02 16:51:41.199: FSM not Preprocessed: HeroPickerFrame_Wild_Glows : FSM 2016-11-02 16:51:42.203: FSM not Preprocessed: WildGlowBurst : FSM 2016-11-02 16:51:43.348: FSM not Preprocessed: CollectionDeck(Clone) : FSM 2016-11-02 16:51:43.349: FSM not Preprocessed: SummonIn_Forge : FSM 2016-11-02 16:51:43.353: FSM not Preprocessed: CollectionDeck(Clone) : FSM 2016-11-02 16:51:43.354: FSM not Preprocessed: SummonIn_Forge : FSM 2016-11-02 16:51:43.357: FSM not Preprocessed: CollectionDeck(Clone) : FSM 2016-11-02 16:51:43.358: FSM not Preprocessed: SummonIn_Forge : FSM 2016-11-02 16:51:43.363: FSM not Preprocessed: CollectionDeck(Clone) : FSM 2016-11-02 16:51:43.364: FSM not Preprocessed: SummonIn_Forge : FSM 2016-11-02 16:51:43.367: FSM not Preprocessed: CollectionDeck(Clone) : FSM 2016-11-02 16:51:43.368: FSM not Preprocessed: SummonIn_Forge : FSM 2016-11-02 16:51:43.371: FSM not Preprocessed: CollectionDeck(Clone) : FSM 2016-11-02 16:51:43.372: FSM not Preprocessed: SummonIn_Forge : FSM 2016-11-02 16:51:43.375: FSM not Preprocessed: CollectionDeck(Clone) : FSM 2016-11-02 16:51:43.377: FSM not Preprocessed: SummonIn_Forge : FSM 2016-11-02 16:51:43.380: FSM not Preprocessed: CollectionDeck(Clone) : FSM 2016-11-02 16:51:43.381: FSM not Preprocessed: SummonIn_Forge : FSM 2016-11-02 16:51:43.385: FSM not Preprocessed: CollectionDeck(Clone) : FSM 2016-11-02 16:51:43.386: FSM not Preprocessed: SummonIn_Forge : FSM 2016-11-02 16:51:44.142: FSM not Preprocessed: WildGlowBurst : FSM 2016-11-02 16:51:44.943: FSM not Preprocessed: Hero_Armor(Clone) : FSM

riQQ commented 7 years ago

I'm sorry, you misunderstood me:

ben01016 commented 7 years ago

@riQQ Thank you for your explanation

Part 1: [Bob] LogLevel=1 FilePrinting=True ConsolePrinting=False ScreenPrinting=False Verbose=False [Power] LogLevel=1 FilePrinting=True ConsolePrinting=False ScreenPrinting=False Verbose=False [Achievements] LogLevel=1 FilePrinting=True ConsolePrinting=False ScreenPrinting=False Verbose=False [Arena] LogLevel=1 FilePrinting=True ConsolePrinting=False ScreenPrinting=False Verbose=False [FullScreenFX] LogLevel=1 FilePrinting=True ConsolePrinting=False ScreenPrinting=False Verbose=False [LoadingScreen] LogLevel=1 FilePrinting=True ConsolePrinting=False ScreenPrinting=False Verbose=False [Rachelle] LogLevel=1 FilePrinting=True ConsolePrinting=False ScreenPrinting=False Verbose=False

Part 2 Created

Just tried again and still not functioning

Most recent HDT log: 2016-11-03 14:48:48.185: System Info: 2016-11-03 14:48:48.219: SystemInfo - Device Name: BEN-PC 2016-11-03 14:48:48.336: SystemInfo - Device Model: System Product Name (System manufacturer) 2016-11-03 14:48:48.353: SystemInfo - OS: Windows 10 (10.0.0) 64bit 2016-11-03 14:48:48.354: SystemInfo - CPU Type: Intel(R) Core(TM) i3-3220 CPU @ 3.30GHz 2016-11-03 14:48:48.355: SystemInfo - CPU Cores: 4 2016-11-03 14:48:48.356: SystemInfo - System Memory: 8124 2016-11-03 14:48:48.357: SystemInfo - Screen Resolution: 1920x1080 2016-11-03 14:48:48.358: SystemInfo - Screen DPI: 96 2016-11-03 14:48:48.361: SystemInfo - GPU ID: 26777 2016-11-03 14:48:48.362: SystemInfo - GPU Name: AMD Radeon HD 5800 Series 2016-11-03 14:48:48.364: SystemInfo - GPU Vendor: ATI 2016-11-03 14:48:48.365: SystemInfo - GPU Memory: 1010 2016-11-03 14:48:48.366: SystemInfo - GPU Shader Level: 30 2016-11-03 14:48:48.372: SystemInfo - GPU NPOT Support: Full 2016-11-03 14:48:48.374: SystemInfo - Graphics API (version): Direct3D 9.0c [aticfx32.dll 8.17.10.1404] 2016-11-03 14:48:48.389: SystemInfo - Graphics API (type): Direct3D9 2016-11-03 14:48:48.405: SystemInfo - Graphics Supported Render Target Count: 4 2016-11-03 14:48:48.407: SystemInfo - Graphics Supports 3D Textures: True 2016-11-03 14:48:48.409: SystemInfo - Graphics Supports Compute Shaders: False 2016-11-03 14:48:48.410: SystemInfo - Graphics Supports Image Effects: True 2016-11-03 14:48:48.411: SystemInfo - Graphics Supports Render Textures: True 2016-11-03 14:48:48.413: SystemInfo - Graphics Supports Render To Cubemap: True 2016-11-03 14:48:48.414: SystemInfo - Graphics Supports Shadows: True 2016-11-03 14:48:48.416: SystemInfo - Graphics Supports Sparse Textures: False 2016-11-03 14:48:48.417: SystemInfo - Graphics Supports Stencil: 1 2016-11-03 14:48:48.419: SystemInfo - Graphics RenderTextureFormat.ARGBHalf: True 2016-11-03 14:48:48.420: SystemInfo - Graphics Metal Support: False 2016-11-03 14:48:49.223: [BattleNet] [SslSocket] TcpConnection - Connecting to host: us.actual.battle.net, port: 1119 at bgs.TcpConnection.Connect(System.String host, Int32 port) at bgs.SslSocket.BeginConnect(System.String address, Int32 port, bgs.SslCertBundleSettings bundleSettings, bgs.BeginConnectDelegate connectDelegate) at bgs.SslClientConnection.Connect(System.String host, Int32 port) at bgs.RPCConnection.Connect(System.String host, Int32 port, bgs.SslParameters sslParams) at bgs.BattleNetCSharp.ConnectAurora(System.String address, Int32 port, bgs.SslParameters sslParams) at bgs.BattleNetCSharp.Init(Boolean internalMode, System.String userEmailAddress, System.String targetServer, Int32 port, bgs.SslParameters sslParams) at bgs.BattleNet.Init(IBattleNet battleNet, Boolean internalMode, System.String userEmailAddress, System.String targetServer, Int32 port, bgs.SslParameters sslParams) at Network.InitBattleNet(IDispatcher dispatcher) at Network.Initialize(IDispatcher dispatcher) at ApplicationMgr.InitializeGame() at ApplicationMgr.Initialize() at ApplicationMgr.Awake() ------------------------------- (Void LogWarning(System.String, System.String) at :0) 2016-11-03 14:48:49.229: [BattleNet] [SslSocket] TcpConnection - possible ip address: 24.105.28.10 at bgs.TcpConnection.Connect(System.String host, Int32 port) at bgs.SslSocket.BeginConnect(System.String address, Int32 port, bgs.SslCertBundleSettings bundleSettings, bgs.BeginConnectDelegate connectDelegate) at bgs.SslClientConnection.Connect(System.String host, Int32 port) at bgs.RPCConnection.Connect(System.String host, Int32 port, bgs.SslParameters sslParams) at bgs.BattleNetCSharp.ConnectAurora(System.String address, Int32 port, bgs.SslParameters sslParams) at bgs.BattleNetCSharp.Init(Boolean internalMode, System.String userEmailAddress, System.String targetServer, Int32 port, bgs.SslParameters sslParams) at bgs.BattleNet.Init(IBattleNet battleNet, Boolean internalMode, System.String userEmailAddress, System.String targetServer, Int32 port, bgs.SslParameters sslParams) at Network.InitBattleNet(IDispatcher dispatcher) at Network.Initialize(IDispatcher dispatcher) at ApplicationMgr.InitializeGame() at ApplicationMgr.Initialize() at ApplicationMgr.Awake() ------------------------------- (Void LogWarning(System.String, System.String) at :0) 2016-11-03 14:48:49.823: Web URL for auth: https://us.battle.net/login/en/flow/wtcg.app?externalChallenge=login 2016-11-03 14:48:50.034: FSM not Preprocessed: DrawerClose : FSM 2016-11-03 14:48:50.035: FSM not Preprocessed: DiskLoading : FSM 2016-11-03 14:48:50.036: FSM not Preprocessed: DiskMainMenu : FSM 2016-11-03 14:48:50.037: FSM not Preprocessed: DoorsClose : FSM 2016-11-03 14:48:50.038: FSM not Preprocessed: DrawerOpen : FSM 2016-11-03 14:48:50.039: FSM not Preprocessed: DoorsOpen : FSM 2016-11-03 14:48:50.041: FSM not Preprocessed: ShadowFadeIn : FSM 2016-11-03 14:48:50.042: FSM not Preprocessed: ShadowFadeOut : FSM 2016-11-03 14:48:50.047: FSM not Preprocessed: Startup_Hub : FSM 2016-11-03 14:48:50.049: FSM not Preprocessed: Startup_Tutorial : FSM 2016-11-03 14:48:50.052: FSM not Preprocessed: Tutorial_Play : FSM 2016-11-03 14:48:50.053: FSM not Preprocessed: Startup_SetRotation : FSM 2016-11-03 14:48:50.054: FSM not Preprocessed: CollectionLightState : FSM 2016-11-03 14:48:50.055: FSM not Preprocessed: TutorialLightState : FSM 2016-11-03 14:48:50.056: FSM not Preprocessed: DefaultLightState : FSM 2016-11-03 14:48:50.057: FSM not Preprocessed: PackOpeningLightState : FSM 2016-11-03 14:48:50.058: FSM not Preprocessed: TournamentLightState : FSM 2016-11-03 14:48:50.059: FSM not Preprocessed: ForgeLightState : FSM 2016-11-03 14:48:50.069: FSM not Preprocessed: TavernBrawlButton : FSM 2016-11-03 14:48:50.070: FSM not Preprocessed: ForgeButton : FSM 2016-11-03 14:48:50.072: FSM not Preprocessed: SoloAdventuresButton : FSM 2016-11-03 14:48:50.073: FSM not Preprocessed: TournamentButton : FSM 2016-11-03 14:48:50.097: FSM not Preprocessed: Button_Collection_mesh : FSM 2016-11-03 14:48:50.098: FSM not Preprocessed: Button_OpenPacks_mesh : FSM 2016-11-03 14:48:50.101: FSM not Preprocessed: FadeFromBlack : FSM 2016-11-03 14:48:50.102: FSM not Preprocessed: Blur : FSM 2016-11-03 14:48:52.253: AssetLoader.LoadBatchedCardXmls: Loaded duplicate card id KARA_13_15

2016-11-03 14:48:52.255: AssetLoader.LoadBatchedCardXmls: Loaded duplicate card id KARA_13_16

2016-11-03 14:48:52.256: AssetLoader.LoadBatchedCardXmls: Loaded duplicate card id KARA_13_17

2016-11-03 14:48:52.257: AssetLoader.LoadBatchedCardXmls: Loaded duplicate card id KARA_13_19

2016-11-03 14:48:52.258: AssetLoader.LoadBatchedCardXmls: Loaded duplicate card id KARA_13_20

2016-11-03 14:48:52.259: AssetLoader.LoadBatchedCardXmls: Loaded duplicate card id KARA_13_22

2016-11-03 14:48:52.260: AssetLoader.LoadBatchedCardXmls: Loaded duplicate card id KARA_13_23

2016-11-03 14:48:52.713: BnetBattleTag.SetString() - Failed to split BattleTag "" into 2 parts - this will prevent this player from showing up in Friends list and other places. 2016-11-03 14:49:00.755: FSM not Preprocessed: BurnFX : FSM

riQQ commented 7 years ago
ben01016 commented 7 years ago

@riQQ

As I was replying you I have realized that the folder that the battle.net app uses is in a different folder!! I have set the HDT's Hearthstone path to the correct one and now I have found the LoadScreen log below:

D 15:52:48.4244633 Box.Awake() D 15:52:48.5764361 LoadingScreen.OnSceneLoaded() - prevMode=STARTUP currMode=LOGIN D 15:52:48.5769379 LoadingScreen.OnSceneLoaded() - m_assetLoadStartTimestamp=5247824122113152265 D 15:52:48.5769379 LoadingScreen.OnSceneLoaded() - END - INVALID != Phase.WAITING_FOR_SCENE_LOAD D 15:52:59.9851037 LoadingScreen.OnScenePreUnload() - prevMode=LOGIN nextMode=HUB m_phase=INVALID D 15:53:01.0058161 LoadingScreen.OnSceneUnloaded() - prevMode=LOGIN nextMode=HUB m_phase=INVALID D 15:53:01.0496173 LoadingScreen.OnSceneLoaded() - prevMode=LOGIN currMode=HUB D 15:53:01.0496173 LoadingScreen.OnSceneLoaded() - END - INVALID != Phase.WAITING_FOR_SCENE_LOAD

Most recent HDT log:

3:46:48 PM|Info|Core.Initialize >> HDT: 1.1.1.1, Operating System: Windows 10 Home 14393, .NET Framework: 394802 3:46:49 PM|Info|Updater.StartupUpdateCheck >> Checking for updates 3:46:49 PM|Info|Updater.GetReleaseUrl >> Downloading releases file 3:46:49 PM|Info|Updater.GetReleaseUrl >> using 'live' release: https://github.com/HearthSim/HDT-Releases 3:46:50 PM|Info|Updater.SquirrelUpdate >> Checking for updates (ignoreDelta=False) 3:46:51 PM|Info|Updater.SquirrelUpdate >> No new updated available 3:46:51 PM|Info|SplashScreenWindow.ShowConditional >> Showing splashscreen... 3:46:51 PM|Info|ThemeManager.LoadThemes >> Found theme: classic 3:46:51 PM|Info|ThemeManager.LoadThemes >> Found theme: dark 3:46:51 PM|Info|ThemeManager.LoadThemes >> Found theme: frost 3:46:51 PM|Info|ThemeManager.LoadThemes >> Found theme: minimal 3:46:51 PM|Info|GameV2.Reset >> -------- Reset --------- 3:46:51 PM|Info|OpponentSecrets.ClearSecrets >> Cleared secrets 3:46:52 PM|Info|OverlayWindow.Update >> Refreshed overlay topmost status 3:46:53 PM|Warning|LogReaderManager.Stop >> LogReaders could not be stopped, stop already in progress. 3:46:53 PM|Info|GameV2.Reset >> -------- Reset --------- 3:46:53 PM|Info|OpponentSecrets.ClearSecrets >> Cleared secrets 3:46:53 PM|Info|BackupManager.Run >> Running BackupManager 3:46:53 PM|Info|BackupManager.Run >> Backup for today already exists 3:46:53 PM|Info|PluginManager.LoadPlugins >> Loading Plugins... 3:46:53 PM|Info|ApiWrapper.UpdateAccountStatus >> Checking account status... 3:46:54 PM|Info|ApiWrapper.UpdateAccountStatus >> Id=333658, Username=, Status=Registered 3:47:02 PM|Info|OverlayWindow.Update >> Refreshed overlay topmost status 3:47:21 PM|Info|OverlayWindow.Update >> Refreshed overlay topmost status 3:49:15 PM|Info|OverlayWindow.Update >> Refreshed overlay topmost status 3:51:46 PM|Info|OverlayWindow.Update >> Refreshed overlay topmost status 3:51:48 PM|Info|Core.UpdateOverlayAsync >> Exited game 3:51:48 PM|Info|Core.UpdateOverlayAsync >> Reset region 3:51:48 PM|Info|LogReaderManager.Stop >> Stopped LogReaders. 3:51:48 PM|Info|GameV2.Reset >> -------- Reset --------- 3:51:48 PM|Info|OpponentSecrets.ClearSecrets >> Cleared secrets 3:51:49 PM|Info|LogReaderManager.Restart >> Restarting LogReaders. 3:52:27 PM|Info|MainWindow.Window_Closing >> Shutting down... 3:52:27 PM|Info|LogReaderManager.Stop >> Stopped LogReaders.

Problem remains the same as seems like HDT still not locating the hearthstone... unable to import or export

ben01016 commented 7 years ago

@riQQ Just tried reboot pc and restart all programs and seems to be working now -

Much appreciated your time past two days. Highly appreciated!