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HearthSim / Hearthstone-Deck-Tracker

A deck tracker and deck manager for Hearthstone on Windows
https://hsreplay.net/downloads/
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Stats Completely Gone #3247

Closed txbobcat33 closed 7 years ago

txbobcat33 commented 7 years ago

When I open HDT, all of my deck stats are completely gone. I have backups that are listed on the settings page except none of them will open and I cannot get back the stats that I had yesterday.

4:36:55 PM|Info|Core.Initialize >> HDT: 1.2.5.3045, Operating System: Windows 10 Pro 15063, .NET Framework: 460798 4:36:56 PM|Info|Updater.StartupUpdateCheck >> Checking for updates 4:36:56 PM|Info|Updater.GetReleaseUrl >> Downloading releases file 4:36:56 PM|Info|Updater.GetReleaseUrl >> using 'live' release: https://github.com/HearthSim/HDT-Releases 4:36:57 PM|Info|Updater.SquirrelUpdate >> Checking for updates (ignoreDelta=False) 4:36:57 PM|Info|Updater.SquirrelUpdate >> No new updated available 4:36:58 PM|Info|SplashScreenWindow.ShowConditional >> Showing splashscreen... 4:36:58 PM|Info|ThemeManager.LoadThemes >> Found theme: classic 4:36:58 PM|Info|ThemeManager.LoadThemes >> Found theme: dark 4:36:58 PM|Info|ThemeManager.LoadThemes >> Found theme: frost 4:36:58 PM|Info|ThemeManager.LoadThemes >> Found theme: minimal 4:36:58 PM|Info|GameV2.Reset >> -------- Reset --------- 4:36:58 PM|Info|OpponentSecrets.ClearSecrets >> Cleared secrets 4:36:59 PM|Info|HsReplayDecks.LoadFromDisk >> Loading data from disk... 4:36:59 PM|Info|OverlayWindow.SetTopmost >> Overlay is topmost after 1 tries. 4:36:59 PM|Info|OverlayWindow.SetTopmost >> Overlay is topmost after 1 tries. 4:37:00 PM|Info|MainWindow.SelectDeck >> Switched to deck: egg (v1.0) 4:37:00 PM|Info|GameV2.Reset >> -------- Reset --------- 4:37:00 PM|Info|OpponentSecrets.ClearSecrets >> Cleared secrets 4:37:01 PM|Info|BackupManager.Run >> Running BackupManager 4:37:01 PM|Info|BackupManager.Run >> Backup for today already exists 4:37:01 PM|Info|PluginManager.LoadPluginsFromPath >> Loading Plugins... 4:37:01 PM|Info|PluginWrapper.Load >> Loading Arena Helper 4:37:01 PM|Info|Plugin.LoadData >> Arena Helper: Using userdata version of tierlist 4:37:01 PM|Info|PluginWrapper.IsEnabled >> Enabled Arena Helper 4:37:01 PM|Info|Helper.GetCurrentRegion >> Region: US 4:37:01 PM|Info|BackupManager.Run >> Running BackupManager 4:37:01 PM|Info|BackupManager.Run >> Backup for today already exists 4:37:01 PM|Info|OverlayWindow.SetTopmost >> Overlay is topmost after 1 tries. 4:37:01 PM|Info|LogWatcherManager.OnLogFileFound >> FullScreenFX 4:37:01 PM|Info|LogWatcherManager.OnLogFileFound >> LoadingScreen 4:37:01 PM|Info|LogWatcherManager.OnLogFileFound >> Rachelle 4:37:01 PM|Info|ApiWrapper.UpdateAccountStatus >> Checking account status... 4:37:01 PM|Info|HsReplayDecks.Load >> Loaded from disk: Count=1590, ServerTS=5/12/2017 1:22:44 AM, Downloaded=5/11/2017 8:58:32 PM Age=19:38:28.6418406 4:37:01 PM|Info|HsReplayDecks.Load >> Complete: Count=1590, ServerTS=5/12/2017 1:22:44 AM, Downloaded=5/11/2017 8:58:32 PM Age=19:38:28.6418406 4:37:01 PM|Info|GameV2.CurrentMode >> LOGIN 4:37:01 PM|Info|GameV2.CurrentMode >> HUB 4:37:01 PM|Info|GameV2.CurrentMode >> TOURNAMENT 4:37:01 PM|Info|GameV2.CurrentMode >> HUB

riQQ commented 7 years ago

Please check the filters.

txbobcat33 commented 7 years ago

All the filters are set to All.

pagem commented 7 years ago

Was there a fix for this issue?

I just noticed that since last update my stats are gone under the stats tab. Nothing for Arena or Constructed.

I had this same problem several years ago and it seemed to go away.

Note: I don't use the full stats much these days instead I use the stat pane that appears when you select a deck. But I wanted to know fuller stats across all matches today when I noticed this issue.

riQQ commented 7 years ago

So your decks still have stats?

Thrombin commented 7 years ago

I currently have this problem. All of my decks are showing "NO STATS" under them. I played with a deck yesterday and it showed stats while I was playing but when I logged in today it was back to 0-0. Now it's showing stats again but it's the only deck that is!

riQQ commented 7 years ago

Have you checked this https://github.com/HearthSim/Hearthstone-Deck-Tracker/wiki/FAQ#games-andor-stats-are-not-being-saved?

Thrombin commented 7 years ago

Display was set to Today only. That explains it!

Thanks.