Open Uazole opened 6 years ago
This is strange behavior, are you using SSD drive? I had only once same problem like you, when HDT was updating on my machine. It happens only when updating or everytime?
Every time I open the program, it takes over 30 seconds before the logo pops up. Been crashing too. Freezes randomly, not during a Hearthstone game, but at some other random time. Sometimes I start a game and get no card display, sometimes a partial deck of cards from a prior game are shown, but it seems that even with these UI problems (cards were not correctly displayed), the game is recorded at the end. Having problems with some plug-ins too. Graveyard doesn't show up for every game, sometimes it is there, others not.
Yes, I am using an SSD, with HDT installed on it, but the actual Hearthstone game is on another, non-SSD drive. I will attempt to move the HDT installation, off the SSD. Will let tou know if the move makes any differance.
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On Mon, Mar 12, 2018 at 1:18 AM, Paweł Gajdziński notifications@github.com wrote:
This is strange behavior, are you using SSD drive? I had only once same problem like you, when HDT was updating on my machine. It happens only when updating or everytime?
— You are receiving this because you authored the thread. Reply to this email directly, view it on GitHub https://github.com/HearthSim/Hearthstone-Deck-Tracker/issues/3581#issuecomment-372196276, or mute the thread https://github.com/notifications/unsubscribe-auth/AjjWZC8L74LiZVFqzNEGz1l2lhPpcE2Uks5tdgU-gaJpZM4Sl8-U .
Moved HDT from my C: drive (the SSD) to my D: drive, a Seagate Hybrid drive, so the new drive still has some SSD characteristics. It seems like it took even longer to start, I counted about 39 seconds. So even if my problems can't be resolved immediately, Please put that "PROGRAM STARTING" message at the front of everything. BTW I use AVG Free software as my virus protection. I am going to play some games, to see if any of the other issues were resolved.
On Mon, Mar 12, 2018 at 4:13 PM, Charles Serio cmserio1@gmail.com wrote:
Every time I open the program, it takes over 30 seconds before the logo pops up. Been crashing too. Freezes randomly, not during a Hearthstone game, but at some other random time. Sometimes I start a game and get no card display, sometimes a partial deck of cards from a prior game are shown, but it seems that even with these UI problems (cards were not correctly displayed), the game is recorded at the end. Having problems with some plug-ins too. Graveyard doesn't show up for every game, sometimes it is there, others not.
Yes, I am using an SSD, with HDT installed on it, but the actual Hearthstone game is on another, non-SSD drive. I will attempt to move the HDT installation, off the SSD. Will let tou know if the move makes any differance.
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On Mon, Mar 12, 2018 at 1:18 AM, Paweł Gajdziński < notifications@github.com> wrote:
This is strange behavior, are you using SSD drive? I had only once same problem like you, when HDT was updating on my machine. It happens only when updating or everytime?
— You are receiving this because you authored the thread. Reply to this email directly, view it on GitHub https://github.com/HearthSim/Hearthstone-Deck-Tracker/issues/3581#issuecomment-372196276, or mute the thread https://github.com/notifications/unsubscribe-auth/AjjWZC8L74LiZVFqzNEGz1l2lhPpcE2Uks5tdgU-gaJpZM4Sl8-U .
Can you check if using portable version or disabling avg fix anything? https://github.com/HearthSim/Hearthstone-Deck-Tracker/releases/download/v1.5.13/Hearthstone.Deck.Tracker-v1.5.13.zip
As it seems that you are having quite some problems: Please post a HDT log and check HDT and the Windows Event Viewer for crash logs (see https://github.com/HearthSim/Hearthstone-Deck-Tracker/wiki/Reporting-Issues)
Thanks for the concern. Yeah, there are definitely some issues going on here. Disabled AVG, but saw no real change in load time (still about 36 seconds). However, the program is still usable, even with the strange quirks. BTW, I see that the timer function is intermittant as well. Some of my games have a timer, other games don't.
On Mon, Mar 12, 2018 at 6:50 PM, riQQ notifications@github.com wrote:
As it seems that you are having quite some problems: Please post a HDT log and check HDT and the Windows Event Viewer for crash logs (see https://github.com/HearthSim/Hearthstone-Deck-Tracker/wiki/ Reporting-Issues)
— You are receiving this because you authored the thread. Reply to this email directly, view it on GitHub https://github.com/HearthSim/Hearthstone-Deck-Tracker/issues/3581#issuecomment-372488729, or mute the thread https://github.com/notifications/unsubscribe-auth/AjjWZNuBIZMuohYIQz3qFqgSwJLdJSuQks5tdvvPgaJpZM4Sl8-U .
8:34:33 PM|Info|Core.Initialize >> HDT: 1.5.12.3484, Operating System: Windows 10 Pro 16299, .NET Framework: 461308
8:34:33 PM|Info|Updater.StartupUpdateCheck >> Checking for updates
8:34:33 PM|Info|Updater.GetReleaseUrl >> Downloading releases file
8:35:04 PM|Error|Updater.GetReleaseUrl >> System.Net.WebException: The underlying connection was closed: An unexpected error occurred on a send. ---> System.IO.IOException: Authentication failed because the remote party has closed the transport stream.
at System.Net.TlsStream.EndWrite(IAsyncResult asyncResult)
at System.Net.PooledStream.EndWrite(IAsyncResult asyncResult)
at System.Net.ConnectStream.WriteHeadersCallback(IAsyncResult ar)
--- End of inner exception stack trace ---
at System.Net.HttpWebRequest.EndGetResponse(IAsyncResult asyncResult)
at System.Net.WebClient.GetWebResponse(WebRequest request, IAsyncResult result)
at System.Net.WebClient.DownloadBitsResponseCallback(IAsyncResult result)
--- End of stack trace from previous location where exception was thrown ---
at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)
at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
at Hearthstone_Deck_Tracker.Utility.Updating.Updater.
4:19:18 PM|Info|Core.Initialize >> HDT: 1.5.12.3484, Operating System: Windows 10 Pro 16299, .NET Framework: 461308
4:19:18 PM|Info|Updater.StartupUpdateCheck >> Checking for updates
4:19:18 PM|Info|Updater.GetReleaseUrl >> Downloading releases file
4:19:48 PM|Error|Updater.GetReleaseUrl >> System.Net.WebException: The underlying connection was closed: An unexpected error occurred on a send. ---> System.IO.IOException: Authentication failed because the remote party has closed the transport stream.
at System.Net.TlsStream.EndWrite(IAsyncResult asyncResult)
at System.Net.PooledStream.EndWrite(IAsyncResult asyncResult)
at System.Net.ConnectStream.WriteHeadersCallback(IAsyncResult ar)
--- End of inner exception stack trace ---
at System.Net.HttpWebRequest.EndGetResponse(IAsyncResult asyncResult)
at System.Net.WebClient.GetWebResponse(WebRequest request, IAsyncResult result)
at System.Net.WebClient.DownloadBitsResponseCallback(IAsyncResult result)
--- End of stack trace from previous location where exception was thrown ---
at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)
at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
at Hearthstone_Deck_Tracker.Utility.Updating.Updater.
GetReleaseUrl
takes 30 seconds and errors out System.Net.WebException: The underlying connection was closed: An unexpected error occurred on a send. ---> System.IO.IOException: Authentication failed because the remote party has closed the transport stream.
HDT is not allowed to connect to anything on your machine. Try exempting it from your firewall or av.
The initial update check has to happen before any UI is loaded, but it's blocked and times out after 30 seconds.
Edit: running HDT as administrator might also help.
Simple request. The actual program logo takes over 30 seconds to appear on my machine. I have an i7-4771 processor running at 3.5GHz, that can run 8 threads at once, so it is not slow. I also have 32GB of system memory, so it can't be lack of memory. REQUEST: put a simple "HDT PROGRAM IS STARTING" message on the screen, before anything else in the program even begins. There are many time when I just am not sure that anything is happening. You can fix this easily.