Dalaran Heist: Various instabilities in the structure of the adventure

[Jetz72]

A number of people have reported issues with the way encounters are generated, setup, and structured in the Dalaran Heist. It is unclear which issues are interrelated, so I think it makes sense to gather them here for now.

A common report is that people are stuck fighting the same boss repeatedly: https://us.forums.blizzard.com/en/hearthstone/t/endless-boss-fight/6210

Every time i defeat the boss (Marei loom) i am sent back to fight her agian, the same if a loss towards her or concede

https://us.forums.blizzard.com/en/hearthstone/t/been-6-days-no-reply-and-no-fix-for-dalaran-heist-bug/6574

I’m still stuck on boss 2 of the dalaran heist heroic mode because winning or losing does nothing and I can’t cancel the run any other way.

https://us.forums.blizzard.com/en/hearthstone/t/can-not-play-heroic-dalaran/6462

Its been a week since I’ve been able to play dalaran heroic, I am stuck on the boss screen 2/8 and I can start games, only I am put into dalaran bank regular and can’t choose any class( I’m stuck with mage) can’t choose passive, treasures, or cards.

This is different from #1189, where a boss can appear as more than one encounter but the run otherwise continues normally.

Others report that their hero is missing from the menu, and that the play button is unresponsive: https://us.forums.blizzard.com/en/hearthstone/t/cant-play-heroic-dalaran-heist-for-3-days/6474

I selected a random mage deck in heroic mode but had to leave before pressing play on the first challenge, so my game timed out after however long (30 minutes-ish). I start up hearthstone a couple hours later and now in heroic mode it’ll bring up challenge 1 but my hero portrait is not at the bottom left. The first time I press the play button it’ll look like it clicks but nothing happens and then I can’t press it again. I have tried restarting a million times and all different methods. I am able to play classic heist.

https://us.forums.blizzard.com/en/hearthstone/t/dalaran-heist-bug-stuck-at-boss-screen/6089

Played Shaman on the first chapter for the New Solo Adventure - Dalaran Heist. Was unable to click Play on the boss screen and stuck there perpetually as unable to retire run. Please help as now i am unable to play solo adventure mode anymore. This bug persists for both pc and mobile.

Many reports mention that the issue is exclusive to heroic mode and that they can play normal mode, or vice versa. More interestingly, some have suggested that the state of one mode affects the other: https://us.forums.blizzard.com/en/hearthstone/t/dalaran-heist-heroic-bug/6203

Tried playing a game in heroic, but during selection of hero power and deck, the background was black. On the first boss it read 1/0 Challenge completed. When i tried to play the boss I got an error. I closed the game several times and swapped to rumble. This time the background popped in, but it still didn’t work. I tried playing a game in normal. I chose shaman and beat several bosses. Then I tried to go back to my heroic mage run, but it copied over my shaman deck, and when i surrendered I also lost my normal run. Losing that run was just salt in the wound. I think i’m going to stay off hearthstone until these bugs get resolved.

(This poster previously posted one of the above infinitely recurring boss cases): https://us.forums.blizzard.com/en/hearthstone/t/insane-dalaran-heroic-bug/6513

https://paste.pics/5MBLK So I’ve narrowed down that my heroic mode is directly linked to my normal mode. My original mage heroic mode has bugged out about 5 days ago and is now forcing my normal dalaran mode load out onto my mage. https://paste.pics/5MBMY During the friendly bar encounters, the plot twist chest spawns and I’m able to recruit it into my deck as you can see.

(Images respectively show the mage hero starting a game with shaman cards and hero power; and a player mulligan containing a buffed Cache of Cash card.)

If it is due to the two modes bleeding into one another, the reports of the blank heroes could be caused by not having a run active in the other mode.

Others have also experienced the issue with the chapter twist being loaded in friendly encounters, and many reports mention that they either don't get to choose rewards or they don't affect the deck: https://us.forums.blizzard.com/en/hearthstone/t/the-dalaran-heist-bugged-menu/5721/42

I’ve got a similar problem, but I think I know what’s going on.

The screen between games for me is bugged, showing and rotating between only 2 bosses and showing the default deck with 1 level of upgrades that I chose earlier in the week.

The run seems to function almost as normal beyond this, cards get added to my deck from random buckets between game but I can never see what they are until I draw them, however, no treasures are ever added.

Conceding a run puts me back to the first boss with default mage deck and Hero Power. I can tell as the deck has no extra cards and the boss is 10 HP.

The only screen I see between fights though is the one showing I’m about to fight 1 of 2 bosses. Even if the actual fight is a different boss, I don’t see which one until the fight starts.

One other anomaly is the bartender Bob tavern starts as a normal fight with Mulligan, then discarding the cards. However he also has the 0/3 killable treasure pile from wing 1 of Dalaran.

Bug started after frequent disconnects on data over mobile.

Would differentiate these cases from #1181, where the server seemed to send wrong information that caused the client to malfunction. This is presumably the "other issue" they mentioned when they announced that one was fixed.

[Jetz72]

Some people have reported this has been fixed fir them, others...

https://us.forums.blizzard.com/en/hearthstone/t/dalaran-heist-boss-not-displaying-the-right-boss/7495/3

Last night after this kept happening and I kept playing, it started displaying wrong bosses all over rather than a Chapter 1 starting boss over and over. I kept playing, and soon it started saying Bob over and over. I kept playing, and then it starting giving me games completely out of order. I would START a run with Bob and FIGHT him, in a completely wacky wrong mechanic. It would skip treasures and put them out of order, it kept saying Bob fight over and over. My runs became garbled messes. https://imgur.com/a/XLoboOl

[Jetz72]

Supposedly the endless run bug should be fixed by the 16.0.3 hotfix. https://us.forums.blizzard.com/en/hearthstone/t/endless-run-main-thread/17774/18

Thanks for your reports, everyone! There was a hotfix that should have prevented the endless runs to occur. For those who are still experiencing the issue prior to the 12th, please let us know. If you can include the request below, it’s greatly appreciated!

Not seeing any reports of it since then.