search

Helioviewer-Project / JHelioviewer-SWHV

Space Weather JHelioviewer ☉
https://swhv.oma.be
Mozilla Public License 2.0
48 stars 16 forks source link

Can't download movie from JHelioviewer #181

Closed Jenny0Chen closed 2 years ago

Jenny0Chen commented 2 years ago

Use Mac Laptop, download and install JHelioviewer_4_1_1.dmg, I type "Recording" button, I can see the movie on the screen. But there isn't pop up window, I can't download the movie to my local directory. Could you tell me how can I download movie to my local directory? Thanks!

bogdanni commented 2 years ago

Sorry, I initially typed a reply asking about language of your computer, but then I noticed in the email report that you mentioned English. Could you please give some details about the model of the laptop and which version of the macOS.

I did a screen capture of the application, could you please check it? You should be able to record even without a solar image sequence loaded. https://user-images.githubusercontent.com/1223825/141433535-8682ea67-d001-44e7-b4a3-0aefb4f455e6.mov

bogdanni commented 2 years ago

In your home directory, there should be a directory JHelioviewer-SWHV/Exports. Is it empty?

Jenny0Chen commented 2 years ago

Hi, Bogdanni, Thanks for your kindly reply. My laptop is MacBook Pro (Retina, 15-inch, Mid 2015), Processor 2.5 GHz Quad-Core Intel Core i7, Graphics AMD Radeon R9 M370X 2 GB Intel Iris Pro 1536 MB. mass version is macOS Catalina Version 10.15.7. When I point the "record" button, I can see the Jhelioview's movies on the screen, but there is not pop up window to save the movie. In my home directory, there is a directory JHelioviewer-SWHV/Exports. It is empty. Do you know what's the problem?

bogdanni commented 2 years ago

Could you please do the following:

Thanks!

Jenny0Chen commented 2 years ago

Thanks for your reply. I tried you commands in the terminal and run JHV from terminal. Following are the print in my terminal. There isn't pop up window, after the CPU spike ends. I can't download yet. Thanks for your patience!

jiechen@192 classes % ../../jre.bundle/Contents/Home/bin/java --add-exports java.desktop/sun.awt=ALL-UNNAMED -cp JHelioviewer.jar:natives-macos.jar org.helioviewer.jhv.JHelioviewer 2021-11-15 21:10:39,442 [main] INFO root - JHelioviewer started with command-line options: 2021-11-15 21:10:39,482 [main] INFO root - JHV/SWHV-4.1.1.10360 (x86_64 Mac OS X 10.15.7) Eclipse Adoptium JRE 17 4.0GB 8CPU 2021-11-15 21:10:40,963 [main] ERROR org.ehcache.core.EhcacheManager - Initialize failed. 2021-11-15 21:10:40,964 [main] ERROR root - JPIP cache initialization error org.ehcache.StateTransitionException: Persistence directory already locked by another process: /Users/jiechen/JHelioviewer-SWHV/Cache/JPIPLevel-3 at org.ehcache.core.StatusTransitioner$Transition.failed(StatusTransitioner.java:235) at org.ehcache.core.EhcacheManager.init(EhcacheManager.java:605) at org.ehcache.config.builders.CacheManagerBuilder.build(CacheManagerBuilder.java:75) at org.helioviewer.jhv.view.j2k.io.jpip.JPIPCacheManager.init(JPIPCacheManager.java:46) at org.helioviewer.jhv.JHVInit.init(JHVInit.java:35) at org.helioviewer.jhv.JHelioviewer.main(JHelioviewer.java:63) Caused by: java.lang.RuntimeException: Persistence directory already locked by another process: /Users/jiechen/JHelioviewer-SWHV/Cache/JPIPLevel-3 at org.ehcache.impl.persistence.DefaultLocalPersistenceService.internalStart(DefaultLocalPersistenceService.java:105) at org.ehcache.impl.persistence.DefaultLocalPersistenceService.start(DefaultLocalPersistenceService.java:75) at org.ehcache.core.spi.ServiceLocator.startAllServices(ServiceLocator.java:128) at org.ehcache.core.EhcacheManager.init(EhcacheManager.java:577) ... 4 more 2021-11-15 21:10:41,676 [AWT-EventQueue-0] INFO root - Start main window 2021-11-15 21:10:44,621 [AWT-EventQueue-0] INFO root - Load bundled plugins 2021-11-15 21:10:45,101 [AWT-EventQueue-0] INFO root - GLInfo > OpenGL 4.1 ATI-3.10.18 Nov 15, 2021 1:10:45 PM org.astrogrid.samp.hub.Hub runHub WARNING: Failed to start SAMP hub profile Standard java.io.IOException: A hub is already running at org.astrogrid.samp.xmlrpc.StandardHubProfile.start(StandardHubProfile.java:99) at org.astrogrid.samp.hub.Hub.startProfile(Hub.java:143) at org.astrogrid.samp.hub.Hub.runHub(Hub.java:499) at org.astrogrid.samp.hub.Hub.runHub(Hub.java:543) at org.helioviewer.jhv.io.SampClient.lambda$init$0(SampClient.java:47) at java.base/java.lang.Thread.run(Thread.java:833)

Nov 15, 2021 1:10:45 PM org.astrogrid.samp.hub.Hub runHub WARNING: Failed to start SAMP hub profile Web java.net.BindException: Address already in use at java.base/sun.nio.ch.Net.bind0(Native Method) at java.base/sun.nio.ch.Net.bind(Net.java:555) at java.base/sun.nio.ch.Net.bind(Net.java:544) at java.base/sun.nio.ch.NioSocketImpl.bind(NioSocketImpl.java:643) at java.base/java.net.ServerSocket.bind(ServerSocket.java:388) at java.base/java.net.ServerSocket.bind(ServerSocket.java:342) at org.astrogrid.samp.web.WebHubProfile$ServerFactory.createServerSocket(WebHubProfile.java:480) at org.astrogrid.samp.web.WebHubProfile$ServerFactory.createSampXmlRpcServer(WebHubProfile.java:299) at org.astrogrid.samp.web.WebHubProfile.start(WebHubProfile.java:90) at org.astrogrid.samp.hub.Hub.startProfile(Hub.java:143) at org.astrogrid.samp.hub.Hub.runHub(Hub.java:499) at org.astrogrid.samp.hub.Hub.runHub(Hub.java:543) at org.helioviewer.jhv.io.SampClient.lambda$init$0(SampClient.java:47) at java.base/java.lang.Thread.run(Thread.java:833)

java.io.IOException: No SAMP profiles started: java.io.IOException: A hub is already running at org.astrogrid.samp.hub.Hub.runHub(Hub.java:514) at org.astrogrid.samp.hub.Hub.runHub(Hub.java:543) at org.helioviewer.jhv.io.SampClient.lambda$init$0(SampClient.java:47) at java.base/java.lang.Thread.run(Thread.java:833) Caused by: java.io.IOException: A hub is already running at org.astrogrid.samp.xmlrpc.StandardHubProfile.start(StandardHubProfile.java:99) at org.astrogrid.samp.hub.Hub.startProfile(Hub.java:143) at org.astrogrid.samp.hub.Hub.runHub(Hub.java:499) ... 3 more 2021-11-15 21:10:45,709 [AWT-EventQueue-0] ERROR root - LoadSources error: ESAC org.json.JSONException: A JSONObject text must begin with '{' at 1 [character 2 line 1] at org.json.JSONTokener.syntaxError(JSONTokener.java:507) at org.json.JSONObject.(JSONObject.java:222) at org.helioviewer.jhv.io.JSONUtils.get(JSONUtils.java:29) at org.helioviewer.jhv.io.JSONUtils.get(JSONUtils.java:40) at org.helioviewer.jhv.io.LoadSources.call(LoadSources.java:50) at org.helioviewer.jhv.io.LoadSources.call(LoadSources.java:21) at com.google.common.util.concurrent.TrustedListenableFutureTask$TrustedFutureInterruptibleTask.runInterruptibly(TrustedListenableFutureTask.java:131) at com.google.common.util.concurrent.InterruptibleTask.run(InterruptibleTask.java:74) at com.google.common.util.concurrent.TrustedListenableFutureTask.run(TrustedListenableFutureTask.java:82) at java.base/java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1136) at java.base/java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:635) at java.base/java.lang.Thread.run(Thread.java:833) jiechen@192 classes % ../../jre.bundle/Contents/Home/bin/java --add-exports java.desktop/sun.awt=ALL-UNNAMED -cp JHelioviewer.jar:natives-macos.jar org.helioviewer.jhv.JHelioviewer 2021-11-15 21:17:40,090 [main] INFO root - JHelioviewer started with command-line options: 2021-11-15 21:17:40,152 [main] INFO root - JHV/SWHV-4.1.1.10360 (x86_64 Mac OS X 10.15.7) Eclipse Adoptium JRE 17 4.0GB 8CPU 2021-11-15 21:17:42,230 [main] TRACE class org.ehcache.core.Ehcache-JPIPLevel - Initializing 2021-11-15 21:17:42,268 [main] DEBUG class org.ehcache.core.Ehcache-JPIPLevel - Initialize successful. 2021-11-15 21:17:42,289 [main] TRACE class org.ehcache.core.Ehcache-JPIPStream - Initializing 2021-11-15 21:17:42,307 [main] DEBUG class org.ehcache.core.Ehcache-JPIPStream - Initialize successful. 2021-11-15 21:17:42,972 [AWT-EventQueue-0] INFO root - Start main window 2021-11-15 21:17:46,522 [AWT-EventQueue-0] INFO root - Load bundled plugins 2021-11-15 21:17:47,005 [AWT-EventQueue-0] INFO root - GLInfo > OpenGL 4.1 ATI-3.10.18 2021-11-15 21:17:48,091 [AWT-EventQueue-0] ERROR root - LoadSources error: ESAC org.json.JSONException: A JSONObject text must begin with '{' at 1 [character 2 line 1] at org.json.JSONTokener.syntaxError(JSONTokener.java:507) at org.json.JSONObject.(JSONObject.java:222) at org.helioviewer.jhv.io.JSONUtils.get(JSONUtils.java:29) at org.helioviewer.jhv.io.JSONUtils.get(JSONUtils.java:40) at org.helioviewer.jhv.io.LoadSources.call(LoadSources.java:50) at org.helioviewer.jhv.io.LoadSources.call(LoadSources.java:21) at com.google.common.util.concurrent.TrustedListenableFutureTask$TrustedFutureInterruptibleTask.runInterruptibly(TrustedListenableFutureTask.java:131) at com.google.common.util.concurrent.InterruptibleTask.run(InterruptibleTask.java:74) at com.google.common.util.concurrent.TrustedListenableFutureTask.run(TrustedListenableFutureTask.java:82) at java.base/java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1136) at java.base/java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:635) at java.base/java.lang.Thread.run(Thread.java:833)

bogdanni commented 2 years ago

At first launch, it seems you had another instance running. In any case, it should not matter.

Now could you please try the following:

  1. close all JHV instances which may be running
  2. remove the directory JHelioviewer-SWHV from your home directory
  3. start JHV normally, by double-clicking the icon
  4. try to export a movie like above
  5. (without closing JHV) in directory JHelioviewer-SWHV/Cache there should be a directory named export with many numbers (like, export14557472157666975214). In that directory there should be two files, one fferr, one ffout, again followed by many numbers and .tmp (like, fferr16540613447964462608.tmp, ffout3583006830684501868.tmp)

Could you please post here the two file? Thank you for bearing with me!

Jenny0Chen commented 2 years ago

Thanks for your patience! Following your suggestions, I do the following:

  1. close all JHV instances, and I also shut down the laptop and restart it.
  2. remove the directory JHelioviewer-SWHV from your home directory
  3. start JHV normally, by double-clicking the icon
  4. there is not pop-up dialogue yet.
  5. (without closing JHV) in directory JHelioviewer-SWHV/Cache, there is a directory named export with numbers:export6183527254849584593, but in this export directory, there is not any file.
  6. I tried the above steps in the terminal using the guides that you send me yesterday, it is the same. I can't find any file in the export directory, both in JHelioviewer-SWHV/Cache and JHelioviewer-SWHV/Exports. I don't know the reason. Thanks a lot!
bogdanni commented 2 years ago

Hmm, this is really strange! I have a laptop exactly like yours (MacBook Pro 15-inch, Mid 2015), running macOS 10.15.7.

Do you try to record exactly like in this screen capture (https://user-images.githubusercontent.com/1223825/141433535-8682ea67-d001-44e7-b4a3-0aefb4f455e6.mov) I posted earlier?

Jenny0Chen commented 2 years ago

Hi, it is fixed now. I made a very stupid mistake. I thought the triangle button (black) is the record button, I am waiting and waiting, there was no pop-up dialogue. Now I realize the round (brown) button is the record button. Now, the pop-up dialogue appears. I am really sorry for using your time. Thanks!

bogdanni commented 2 years ago

It's dark red actually, I was trying to get the shade from an old stereo ;) Glad it works and to be of help.