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Helioviewer-Project / JHelioviewer-SWHV

Space Weather JHelioviewer ☉
https://swhv.oma.be
Mozilla Public License 2.0
49 stars 16 forks source link

4.4.0 failing to install on Windows 10 #224

Closed davidsaroff closed 1 year ago

davidsaroff commented 1 year ago

The JHelioviewer 4.4.0 windows installer fails with the message "Files\JHelioviewer.install4j\i4j_extf_1_1gymj79_6dc3o4.png Could not created this file."

I'm running the installer as Administrator, and have Norton 360 off.

How to proceed?

bogdanni commented 1 year ago

There must be something else interfering with the installation process. A clean Windows 10 installation does not exhibit this error.

davidsaroff commented 1 year ago

There were several .png images left over from previous installations. When the installer tried to write the new files, there was an error, since files with those names already existed. Deleting them solved the problem. A complete uninstall would have as well I presume.

On Sun, Jan 15, 2023 at 3:59 AM Bogdan Nicula @.***> wrote:

There must something else interfering with the installation process. A clean Windows 10 installation does not exhibit this error.

— Reply to this email directly, view it on GitHub https://github.com/Helioviewer-Project/JHelioviewer-SWHV/issues/224#issuecomment-1383093856, or unsubscribe https://github.com/notifications/unsubscribe-auth/AA6LE6SYYFGSQCHHMHVRHG3WSO357ANCNFSM6AAAAAAT3S6JCU . You are receiving this because you authored the thread.Message ID: @.***>

bogdanni commented 1 year ago

I regularly re-install on Windows and don't see this problem. I tried canceling the installation process at several stages and could not reproduce. Either there was an external interference from something like an antivirus program, or there is/was a bug in the generated installation program.

Closing this, please reopen if it happens again and there is a way to reproduce it.