No AIA data avilabe error message although there exist data

[averonig]

Hello,

when I try to look at AIA data for 29-Sep-2023 11:18 - 12:18 UT, I get the error message that (e.g.) "No AIA 335 data is available on or after 2023-09-29T11:18:09Z."

But there are AIA data available for that day and time range.

Thanks.

[ebuchlin]

2023-09-29 is in the future, are you sure that the date is correct? And which HelioViewer server are you using?

[averonig]

Sorry, I meant 2022-09-29, and the usage of JHelioviewer.

I use the JHelioviewer on the mac, and downloaded the latest version. Ludwig Klein independently had the same issue with this event/date.

Thanks! Astrid

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Univ.-Prof. Dr. Astrid Veronig Professor of Solar and Heliospheric Physics Head of Kanzelhöhe Observatory for Solar and Environmental Research Institute of Physics, University of Graz, Universitätsplatz 5, 8010 Graz Faculty of Natural Sciences, Vice-Dean of Research Tel: +43 (0) 316 380 8609 Email: @.**@.>

Von: ebuchlin @.> Antworten an: Helioviewer-Project/JHelioviewer-SWHV @.> Datum: Montag, 12. Juni 2023 um 19:05 An: Helioviewer-Project/JHelioviewer-SWHV @.> Cc: "Veronig, Astrid @.)" @.>, Author @.> Betreff: Re: [Helioviewer-Project/JHelioviewer-SWHV] No AIA data avilabe error message although there exist data (Issue #244)

2023-09-29 is in the future, are you sure that the date is correct? And which HelioViewer server are you using?

— Reply to this email directly, view it on GitHubhttps://github.com/Helioviewer-Project/JHelioviewer-SWHV/issues/244#issuecomment-1587657170, or unsubscribehttps://github.com/notifications/unsubscribe-auth/AJEELGRVJ3B7IZGEXC3FCG3XK46SJANCNFSM6AAAAAAZDKVQBQ. You are receiving this because you authored the thread.Message ID: @.***>

[bogdanni]

Please use the GSFC server, it loads for me 61 images, see attached.

On the other hand, the IAS server gives me the Error in Kakadu File Format Support: Unable to open the box identified by the 'jp2_locator' object supplied to 'jp2_input_box::open'. Possibly corrupted files.

[ebuchlin]

I confirm that using the IAS/MEDOC server, I get "Error encountered during JPX creation: Error creating JPX file (...)", which could be due to corrupted files (see in this issue; we are replacing the files but it takes time)

[ebuchlin]

But with GSFC AIA 335 I get "java.util.concurrent.CompletionException: java.io.IOException: Could not parse jpips://helioviewer.org:8090/movies/SDO_AIA_335_F2022-09-29T00.00.00Z_T2022-09-30T00.00.00ZB900L.jpx" (JHelioViewer 4.4.2.10774, linux)

[bogdanni]

Please use release 4.5.0 for:

Capability for SSL connection to JPIP movie streaming server, required for GSFC server

[averonig]

Dear Bogdan, dear Eric,

thank you for your answers. I have re-installed my JHelioviewer, using 4.5.0 from http://swhv.oma.be/download/

I changed the data servers but for each of them it does not work for me (though the error messages are different).

For GSFC I got: Error encountered during JPX creation: Error creating JPX file COMMAND: /usr/local/bin/kdu_merge -s /dev/stdin ARGUMENTS: …

IAS: Error encountered during JPX creation: No AIA 304 images are available on or after 2022-09-29T10:42:33Z.

Eric, it would be great if the corrupted files could be replaced. Thanks!

Astrid

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Univ.-Prof. Dr. Astrid Veronig Professor of Solar and Heliospheric Physics Head of Kanzelhöhe Observatory for Solar and Environmental Research Institute of Physics, University of Graz, Universitätsplatz 5, 8010 Graz Faculty of Natural Sciences, Vice-Dean of Research Tel: +43 (0) 316 380 8609 Email: @.**@.>

Von: Bogdan Nicula @.> Antworten an: Helioviewer-Project/JHelioviewer-SWHV @.> Datum: Mittwoch, 14. Juni 2023 um 17:38 An: Helioviewer-Project/JHelioviewer-SWHV @.> Cc: "Veronig, Astrid @.)" @.>, Author @.> Betreff: Re: [Helioviewer-Project/JHelioviewer-SWHV] No AIA data avilabe error message although there exist data (Issue #244)

Please use release 4.5.0https://github.com/Helioviewer-Project/JHelioviewer-SWHV/releases/tag/4.5.0 for:

Capability for SSL connection to JPIP movie streaming server, required for GSFC server

— Reply to this email directly, view it on GitHubhttps://github.com/Helioviewer-Project/JHelioviewer-SWHV/issues/244#issuecomment-1591500645, or unsubscribehttps://github.com/notifications/unsubscribe-auth/AJEELGVRYHU7UY2SBXHUZB3XLHLINANCNFSM6AAAAAAZDKVQBQ. You are receiving this because you authored the thread.Message ID: @.***>

[ebuchlin]

Now GSFC works for me for AIA 304, 2022-09-29T11:18 to T12:18.

I still get the Kakadu error (because of corrupted files) on our server. We are now replacing the SDO files month per month, to better monitor progress.

[bogdanni]

Dear Astrid, I'm not sure how you try to load data from different servers, but, if you select menu File -> New Image Layer, you will get a window like below in which the datasets are presented as trees rooted in the names of the servers. You have to select in the tree with name GSFC. The presentation is identical in the popup from the New Layer button (it's just easier for me to take the screenshot from the window)

[averonig]

Dear Bogdan, dear Eric,

Now it works for me with the data from the NASA server. Thanks a lot for your help!

Astrid

Von: Bogdan Nicula @.> Antworten an: Helioviewer-Project/JHelioviewer-SWHV @.> Datum: Freitag, 16. Juni 2023 um 07:43 An: Helioviewer-Project/JHelioviewer-SWHV @.> Cc: "Veronig, Astrid @.)" @.>, Author @.> Betreff: Re: [Helioviewer-Project/JHelioviewer-SWHV] No AIA data avilabe error message although there exist data (Issue #244)

Dear Astrid, I'm not sure how you try to load data from different servers, but, if you select menu File -> New Image Layer, you will get a window like below in which the datasets are presented as trees rooted in the names of the servers. You have to select the tree with name GSFC. The presentation is identical in the popup from the New Layer button (it's just easier for me to take the screenshot from the window)

[image]https://user-images.githubusercontent.com/1223825/246325852-bfc2a5c8-d31c-4fb7-b827-f8f65ca1175d.png

— Reply to this email directly, view it on GitHubhttps://github.com/Helioviewer-Project/JHelioviewer-SWHV/issues/244#issuecomment-1594136605, or unsubscribehttps://github.com/notifications/unsubscribe-auth/AJEELGUYVFSMJUWNCT4LTCTXLPW6VANCNFSM6AAAAAAZDKVQBQ. You are receiving this because you authored the thread.Message ID: @.***>

[bogdanni]

Closing this. The IAS server will eventually catch up with repairing the corrupted files.

[ebuchlin]

IAS server now works for me for AIA 304, 2022-09-29T11:18 to T12:18.