helioviewer not working on apple, chromebook devices

Helioviewer-Project / helioviewer.org

Main web application for solar data visualization

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helioviewer not working on apple, chromebook devices #327

Closed sweetlemon1025 closed 2 years ago

sweetlemon1025 commented 2 years ago

Hello,

I'm an Astronomy teacher using helioviewer in my classroom. Yesterday the website was loading data, today it is not working on 75% of our devices.

I'm not sure why this would be - we have restarted, tried different browsers, updated browswers, etc. and it is still not working.

Specifically it loads the website, but doesn't show any data/images of the sun. The rest of the tools/etc. are there, just no data? Adding new layers, doesnt' do anything.

dgarciabriseno commented 2 years ago

Thanks, looks like something we need to look into, this is a problem with recent images.

You can move the date back to 1/18/22 or earlier and those dates should work.

dgarciabriseno commented 2 years ago

This should be resolved now. @sweetlemon1025 can you confirm?

dgarciabriseno commented 2 years ago

Closing since the problem was issues with the downloader.