I'm hoping that someone can help me out. Everyday desktop computer I'm using is LinuxMint 21 based on Ubuntu 20.04, running Cinnamon desktop.
I have a Helm v2a and finally found a use case for this device (since I've already found new email that I trust), downloaded the requisite files, and successfully installed rkdeveloptool and dependencies.
All provided instructions on this site were followed TO A TEE for entering maskrom at least 10 times and the device will not enter it. I'm using the power cable that came with the Helm device, a CAT 6 cable that I hijacked from another device currently on the network, and a USB-C cable that I use for many different devices for both charging and data transfer - in other words, I trust that they're up to the task and can rule out the physical layer WRT cabling matters.
Is there a nuance to this technique or difference from the given instructions that is not mentioned?
Is there an alternative method - even setting jumpers? I've opened the case and noticed no backup batteries were installed, and not sure if this would make a difference. And BTW, what type of batteries would be needed for backup power?
I'm hoping that someone can help me out. Everyday desktop computer I'm using is LinuxMint 21 based on Ubuntu 20.04, running Cinnamon desktop.
I have a Helm v2a and finally found a use case for this device (since I've already found new email that I trust), downloaded the requisite files, and successfully installed rkdeveloptool and dependencies.
All provided instructions on this site were followed TO A TEE for entering maskrom at least 10 times and the device will not enter it. I'm using the power cable that came with the Helm device, a CAT 6 cable that I hijacked from another device currently on the network, and a USB-C cable that I use for many different devices for both charging and data transfer - in other words, I trust that they're up to the task and can rule out the physical layer WRT cabling matters.
Is there a nuance to this technique or difference from the given instructions that is not mentioned?
Is there an alternative method - even setting jumpers? I've opened the case and noticed no backup batteries were installed, and not sure if this would make a difference. And BTW, what type of batteries would be needed for backup power?
Thank you in advance for any assistance!