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Helsinki-NLP / OPUS-CAT

OPUS-CAT is a collection of software which make it possible to OPUS-MT neural machine translation models in professional translation. OPUS-CAT includes a local offline MT engine and a collection of CAT tool plugins.
MIT License
71 stars 11 forks source link

Fatal error when Fetching the models #65

Open LeraP01 opened 1 year ago

LeraP01 commented 1 year ago

Hello! I've got into the issue on the stage of Fetching the models from Web, please see the screenshot: fatal

TommiNieminen commented 1 year ago

Hi,

There should be some extra info about this problem in the log file, could you attach that to this thread, please? You can find it by pasting this into the Windows explorer: %LOCALAPPDATA%/opuscat/logs.

LeraP01 commented 1 year ago

Thank you for the advice, please see the log file attached. opuscat_log20230130.txt

TommiNieminen commented 1 year ago

According to the log, there seems to be a certificate problem. However, I can't reproduce the error on my computers, so the certificate should be fine. Could you go to the following address in your browser and see if the browser reports a problem with the certificate: https://a3s.fi/Tatoeba-MT-models/released-model-languages.txt?

LeraP01 commented 1 year ago

My browser tells me that this link is not secure, so I cannot proceed....

TommiNieminen commented 1 year ago

Ok, so that confirms that the underlying reason is a certificate issue. The site that the link leads to is safe and it has a correct, valid certificate. There might be something wrong in your computer that causes the certificate to be rejected. I'm not an expert on certificate issues, but one cause might be that the system time in your computer is incorrect.