Pending Caseload Clean Up Project

[IlseFerris]

ES is taking on a clean up effort to finalize pending baskets to wrap up the Work Structure project initiative of de-regionalizing caseloads. To date, there is not documentation on how/when to transfer cases inner county, or which criteria to use to determine which population cases belong. Resolving these unknowns is in scope for the project, and may be subject to change at a later date (the process, not the need for those directives).

Directive: In a nutshell, pending baskets/case loads will become regular caseloads, and we will use Case Assignments 'as is' process to move cases to population caseloads vs. population PENDING caseloads, which would then need to be transferred again once the case was no longer pending. Exceptions to the CA 'as is' process:

• How to determine which population the case belongs in will be enhanced.
• Cases previously had secondary criteria to determine which caseload they would go to (based on how the application was received). That is no longer necessary.
• Automated supports will be built to randomize the correct basket once the population was been determined or selected.
• Supports for cases that do not require transfers.

[C-Love]

Additional decision point, we are going to turn the case transfer process off for subsequent application.

[C-Love]

We need to update Subsequent Application to no longer support case transfers at all.

Additional thought, we should also not transfer 'Request to APPL' unless it is in the CA worker's X-Number? Unsure on this because these may be quite old.