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HermesApp / Hermes

Compact macOS Pandora client that doesn’t use Flash
http://hermesapp.org/
MIT License
382 stars 99 forks source link

Internal Pandora error (Hermes 1.3.1) #368

Open tomlogic opened 3 years ago

tomlogic commented 3 years ago

Just today Hermes started failing with "An error has occurred with Pandora", a "Try Again" button, and "Internal Pandora error" below that. I was listening to my station and it just stopped at the end of a song.

I seem to recall needing to make changes a few years ago so Hermes would continue working (updating certificates). Perhaps I need to do those magic things again?

tomlogic commented 3 years ago

Possibly related to #337 and #340, but the current certificates seem to be OK. Safari accepts both certificates (for tuner and internal-tuner) as valid. The certificates I had manually trusted using instructions in #337 expired back in 2019, so my system hasn't been using them.

I'm using macOS Catalina on an Intel MacBook Pro.

khudson commented 3 years ago

I'm experiencing the same thing - trying to locate the logs to see if i can glean some additional information. once I figure something out I'll post details and see what it would take to come up with a fix.

theksmith commented 3 years ago

Same problem here today, worked yesterday. Pandora.com does work OK when loaded in Chrome.

I open the app and get a spinner for a few seconds, then same error/button as mentioned by the OP. I'm using a paid Pandora account and am on MacOS 11.4. No updates/upgrades done in the past few days.

Tried deleting the Hermes folder from Application Support, and also the keychain entry. Upon new launch i was prompted for my Pandora Login, but once I submit the form, problem persists.

from Console:

error 17:45:25.469091-0700 Hermes cannot open file at line 44595 of [02c344acea] error 17:45:25.469116-0700 Hermes os_unix.c:44595: (2) open(/var/db/DetachedSignatures) - No such file or directory error 17:45:25.620270-0700 Hermes MTLIOAccelDevice bad MetalPluginClassName property (null) error 17:45:25.620985-0700 Hermes +[MTLIOAccelDevice registerDevices]: Zero Metal services found error 17:45:25.758404-0700 Hermes nw_endpoint_handler_set_adaptive_read_handler [C1.1 IPv4#376ebd05:443 ready socket-flow (satisfied (Path is satisfied), viable, interface: utun2, ipv4, dns)] unregister notification for read_timeout failed error 17:45:25.758449-0700 Hermes nw_endpoint_handler_set_adaptive_write_handler [C1.1 IPv4#376ebd05:443 ready socket-flow (satisfied (Path is satisfied), viable, interface: utun2, ipv4, dns)] unregister notification for write_timeout failed error 17:45:26.054824-0700 Hermes nw_endpoint_handler_set_adaptive_read_handler [C2.1 IPv4#376ebd05:443 ready socket-flow (satisfied (Path is satisfied), viable, interface: utun2, ipv4, dns)] unregister notification for read_timeout failed error 17:45:26.054852-0700 Hermes nw_endpoint_handler_set_adaptive_write_handler [C2.1 IPv4#376ebd05:443 ready socket-flow (satisfied (Path is satisfied), viable, interface: utun2, ipv4, dns)] unregister notification for write_timeout failed error 17:45:26.336253-0700 Hermes nw_endpoint_handler_set_adaptive_read_handler [C3.1 IPv4#ca9a73f3:443 ready socket-flow (satisfied (Path is satisfied), viable, interface: utun2, ipv4, dns)] unregister notification for read_timeout failed error 17:45:26.336283-0700 Hermes nw_endpoint_handler_set_adaptive_write_handler [C3.1 IPv4#ca9a73f3:443 ready socket-flow (satisfied (Path is satisfied), viable, interface: utun2, ipv4, dns)] unregister notification for write_timeout failed error 17:45:26.617537-0700 Hermes nw_endpoint_handler_set_adaptive_read_handler [C4.1 IPv4#ca9a73f3:443 ready socket-flow (satisfied (Path is satisfied), viable, interface: utun2, ipv4, dns)] unregister notification for read_timeout failed error 17:45:26.617590-0700 Hermes nw_endpoint_handler_set_adaptive_write_handler [C4.1 IPv4#ca9a73f3:443 ready socket-flow (satisfied (Path is satisfied), viable, interface: utun2, ipv4, dns)] unregister notification for write_timeout failed

khudson commented 3 years ago

In order to debug this i think i need to set up mitmproxy or something to bust the ssl and inspect the request, then funnel hermes through it and see what the actual request and response is. then do the same thing with the official client and see where the two disagree. i just haven't had enough time to mess with it today.

nriley commented 3 years ago

Might be easier just to insert logging if you can get it to build. Either way thanks for investigating! My time to spend on Hermes continues to be 0 unfortunately.

Nicholas

On Jun 15, 2021, at 9:20 PM, khudson @.***> wrote:

 In order to debug this i think i need to set up mitmproxy or something to bust the ssl and inspect the request, then funnel hermes through it and see what the actual request and response is. then do the same thing with the official client and see where the two disagree. i just haven't had enough time to mess with it today.

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khudson commented 3 years ago

I'm sure i've gotten it to build as i'm running one i built myself - but I built it like a year and a half ago and I couldn't find the buildenv I used to do so, so it'll probably take a bit for me to get it back up and running again. it's likely faster (but probably not easier!) for me to get the mitmproxy set up, as painful as that sounds. i'll see what i can do, but it might not be until tomrorow.

sandinak commented 3 years ago

I too am trying to do a build to see wazzup ... will try to TS this weekend at latest.

sandinak commented 3 years ago

Well .. went to start the build this morning .. and now Hermes is again working? Anyone else?

tomlogic commented 3 years ago

Still not working for me.

arsinio commented 3 years ago

Wasn't working for me yesterday, working for me today!

tomlogic commented 3 years ago

And now it's working for me. Certainly makes it difficult to troubleshoot...

I'll leave this open for another week and then if someone pings me I'll close it out.

nriley commented 3 years ago

Works for me too. Seems like this may have been on the Pandora side. I know Hermes does a not-great job of exposing errors, so it may be useful still trying to work on better logging/display if anyone has time.

khudson commented 3 years ago

Yup, it started working here as well - someone on that side probably made a boo boo and it likely borked a bunch of integrations with other devices, if i had to guess (without having tested that at all). For now, I'm glad I don't have to go through the debugging exercise, since i don't really have the time to do it!

I just wish we could find someone that did have the time and experience to maintain Hermes. I'd offer, but I don't have any ObjC experience to speak of.

JohnLockeNJ commented 2 years ago

Got the same error. Trusting certificates for tuner and internal-tuner manually isn't helping. Ideas?

JohnLockeNJ commented 2 years ago

It randomly started working again for me. Not sure what happened.