Heroic-Games-Launcher / HeroicGamesLauncher

A games launcher for GOG, Amazon and Epic Games for Linux, Windows and macOS.
https://heroicgameslauncher.com
GNU General Public License v3.0
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Heroic Library missing games and cannot install new games #1181

Closed wouter1984 closed 2 years ago

wouter1984 commented 2 years ago

Describe the bug

I claim the Epic weekly free games and the last few weeks I have trouble with Heroic:

I claimed Cities Skylines, Demon Tilt, In Sound Mind, Total War Warhammer and City of Brass, none of these games are listed in my Heroic Library. When I open Epic Games on a windows machine I do see these games in my library there. Yesterday I also noticed I cannot install any new games, When I click an install button the arrows keep spinning and no installation popup appears, Even waiting 2+ hours doesn't popup the installation screen. (Last games that were added to my library is Centipede Recharched and Black Widow Recharged which I claimed the 3rd of March)

I tried the "heroic reset" and "Clear Heroic cache" options. I have logged out multiple times and tried reloading several times to no avail. Also I logged out and back in using the SID login method, but nothing seems to work.

Add logs

(09:12:39) INFO: [Legendary]: Location: /opt/Heroic/resources/app.asar.unpacked/build/bin/linux/legendary (09:12:39) INFO: [Gog]: Location: /opt/Heroic/resources/app.asar.unpacked/build/bin/linux/gogdl (09:12:40) INFO: [Backend]:
Heroic Version: 2.2.6 Oden Legendary Version: 0.20.6 A Red Letter Day OS: Ubuntu KERNEL: 5.15.32-xanmod1 ARCH: x64 CPU: Intel Core™2 Quad Q9650 @3 GOVERNOR: ondemand RAM: Total: 8.34 GB Available: 5.95 GB GRAPHICS: GPU0: NVIDIA GeForce GTX 960 VRAM: 4096MB DRIVER: 510.60.02 PROTOCOL: x11

(09:12:40) INFO: [Gog]: Getting data about the user (09:12:41) WARNING: [Backend]: Protocol already registered. (09:12:41) INFO: [Gog]: Saved user data to config (09:12:43) INFO: [Frontend]: Refreshing Library (09:12:43) INFO: [Gog]: Getting GOG library (09:12:43) INFO: [Gog]: Number of library pages: 2 (09:12:43) INFO: [Gog]: Getting data for page 2 (09:12:43) INFO: [Gog]: Saved games data (09:12:43) INFO: [Legendary]: Refreshing library... (09:12:43) INFO: [Legendary]: Refreshing Epic Games... (09:12:43) INFO: [Legendary]: Refreshing Epic Games... (09:12:44) INFO: [Legendary]: usage: legendary [-h] [-v] [-y] [-V] {auth,install,download,update,repair,uninstall,launch,list-games,list-installed,list-files,list-saves,download-saves,sync-saves,verify-game,import-game,egl-sync,status,cleanup} ... legendary: error: argument subparser_name: invalid choice: 'list' (choose from 'auth', 'install', 'download', 'update', 'repair', 'uninstall', 'launch', 'list-games', 'list-installed', 'list-files', 'list-saves', 'download-saves', 'sync-saves', 'verify-game', 'import-game', 'egl-sync', 'status', 'cleanup') (09:12:44) INFO: [Legendary]: Updating game list (09:12:44) INFO: [Legendary]: Game List Updated (09:12:46) INFO: [Legendary]: Checking for game updates (09:12:46) INFO: [Legendary]: Found 0 game(s) to update (09:12:46) INFO: [Gog]: Found 0 game(s) to update (09:12:47) INFO: [Backend]: checking for heroic updates

Steps to reproduce

new games not added to library any game install will not work

Expected behavior

hoping to find a way to resolve the issue or reinstall heroic, I do see the Legendary error in the log, but wouldn't know how to resolve that error...

Screenshots

No response

System Information

Additional information

No response

flavioislima commented 2 years ago

I can see you have an old Legendary version installed on your system and Heroic is using it. Remove it or upgrade it to latest version (0.20.25). Legendary Version: 0.20.6 A Red Letter Day