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Heroic-Games-Launcher / HeroicGamesLauncher

A games launcher for GOG, Amazon and Epic Games for Linux, Windows and macOS.
https://heroicgameslauncher.com
GNU General Public License v3.0
8.25k stars 433 forks source link

Can't install gog game (Witcher 2) #1200

Closed TheEpicNoobZilla closed 2 years ago

TheEpicNoobZilla commented 2 years ago

Describe the bug

Can't install game from GOG, it loops at "installing"

Add logs

(13:03:17) INFO: [Legendary]: Location: /app/bin/heroic/resources/app.asar.unpacked/build/bin/linux/legendary (13:03:17) INFO: [Gog]: Location: /app/bin/heroic/resources/app.asar.unpacked/build/bin/linux/gogdl (13:03:18) INFO: [Backend]:
Heroic Version: 2.2.6 Oden Legendary Version: 0.20.25 Our Benefactors OS: Freedesktop.org KERNEL: 5.16.18-200.fc35.x86_64 ARCH: x64 CPU: Intel Core™ i5-2500 @3.3 GOVERNOR: schedutil RAM: Total: 8.28 GB Available: 6.58 GB GRAPHICS: GPU0: Oland [Radeon HD 8570 / R7 240/340 / Radeon 520 OEM] VRAM: 256MB DRIVER:
PROTOCOL: wayland

(13:03:18) INFO: [Gog]: Getting data about the user (13:03:19) ERROR: [Backend]: Failed to register protocol with OS. (13:03:19) INFO: [Gog]: Saved user data to config (13:03:20) INFO: [Frontend]: Refreshing Library (13:03:20) INFO: [Gog]: Getting GOG library (13:03:20) INFO: [Gog]: Number of library pages: 1 (13:03:20) INFO: [Gog]: Saved games data (13:03:20) INFO: [Legendary]: Refreshing library... (13:03:20) INFO: [Legendary]: Refreshing Epic Games... (13:03:20) INFO: [Legendary]: Refreshing Epic Games... (13:03:21) INFO: [Legendary]: [cli] INFO: Logging in... (13:03:21) INFO: [Legendary]: [Core] INFO: Trying to re-use existing login session... (13:03:22) INFO: [Legendary]: [cli] INFO: Getting game list... (this may take a while) (13:03:22) INFO: [Legendary]: Updating game list (13:03:22) INFO: [Legendary]: Game List Updated (13:03:24) INFO: [Legendary]: Checking for game updates (13:03:24) INFO: [Legendary]: Found 0 game(s) to update (13:03:24) INFO: [Backend]: checking for heroic updates (13:03:24) INFO: [Backend]: skipping heroic updates (13:03:24) INFO: [Gog]: Found 0 game(s) to update (13:03:33) INFO: [Gog]: Installing 1207658930 with: "/app/bin/heroic/resources/app.asar.unpacked/build/bin/linux/gogdl" download 1207658930 --platform linux --path="/home/fedex/Games/Heroic" --skip-dlcs --lang="en" |& tee "/home/fedex/.var/app/com.heroicgameslauncher.hgl/config/heroic/GamesConfig/1207658930.log" (13:03:34) INFO: [Backend]: Progress: 1207658930 /MiB/undefined (13:03:36) INFO: [Backend]: Progress: 1207658930 /MiB/undefined (13:03:37) INFO: [Backend]: Progress: 1207658930 /MiB/undefined (13:03:39) INFO: [Backend]: Progress: 1207658930 /MiB/undefined (13:03:40) INFO: [Backend]: Progress: 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finished installing (13:12:55) INFO: [Gog]: 1207658930 killed (13:12:56) INFO: [Frontend]: Refreshing Library (13:12:56) INFO: [Gog]: Getting GOG library (13:12:56) INFO: [Gog]: killing 1207658930 (13:12:56) INFO: [Gog]: 1207658930 killed (13:12:56) ERROR: [Gog]: Info command failed "/app/bin/heroic/resources/app.asar.unpacked/build/bin/linux/gogdl" info 1207658930 --token="DVhpGqbVI2eHJYdJFtmRANAZSoxpFHSLIlo_2H4kZYlSxeiEa137uHf_d6hCnv9RRnp46o2U-nVTcNWr8xUPNjLGIcUyKnCAztwTcPbR68pm1RuNf9wVRVHcA2QpGRi2Zx2chFNyZwodfzCIIFst-JYul2BRm89NGiwGJQE3vpzYFbVSjSrKaduKhE-r4tjP" --lang=en-US --os windows (13:12:57) INFO: [Gog]: Number of library pages: 1 (13:12:57) INFO: [Gog]: Saved games data (13:12:57) INFO: [Legendary]: Refreshing library... (13:12:57) INFO: [Legendary]: Updating game list (13:12:57) INFO: [Legendary]: Game List Updated (13:12:57) ERROR: [Backend]: Error: ENOENT: no such file or directory, stat '/home/fedex/Games/Heroic/The Witcher 2' (13:12:58) ERROR: [Backend]: Error: ENOENT: no such file or directory, stat '/home/fedex/Games/Heroic/The Witcher 2'

Steps to reproduce

  1. Go to 'gog libary'
  2. Click on 'install game (witcher 2 in my case)'
  3. Wait
  4. See error

Expected behavior

Game installed

Screenshots

No response

System Information

Additional information

No response

imLinguin commented 2 years ago

Check the contents of /home/fedex/.var/app/com.heroicgameslauncher.hgl/config/heroic/GamesConfig/1207658930.log That might tell us something

TheEpicNoobZilla commented 2 years ago

Sorry it took so long, it's not my main PC and i don't have access to it all the time. [API] INFO: Getting info from products endpoint for id: 1207658930 [LINUX] INFO: Getting folder name from windows manifest [LINUX] INFO: Getting downlad info [API] INFO: Getting info from products endpoint for id: 1207658930 [LINUX] INFO: Using existing file [LINUX] INFO: Checking available disk space error: End-of-centdir-64 signature not where expected (prepended bytes?) (attempting to process anyway) warning [/home/fedex/.var/app/com.heroicgameslauncher.hgl/cache/heroicGOGdl/the_witcher_2_assassins_of_kings_enhanced_edition_en_release_3_20150306204412_20992.s]: 973365 extra bytes at beginning or within zipfile (attempting to process anyway) [LINUX] INFO: Looks fine continuing [LINUX] INFO: Unpacking game files [LINUX] INFO: Unpacking installer using unzip [/home/fedex/.var/app/com.heroicgameslauncher.hgl/cache/heroicGOGdl/the_witcher_2_assassins_of_kings_enhanced_edition_en_release_3_20150306204412_20992.s] error: End-of-centdir-64 signature not where expected (prepended bytes?) (attempting to process anyway) warning [/home/fedex/.var/app/com.heroicgameslauncher.hgl/cache/heroicGOGdl/the_witcher_2_assassins_of_kings_enhanced_edition_en_release_3_20150306204412_20992.s]: 973365 extra bytes at beginning or within zipfile (attempting to process anyway)

imLinguin commented 2 years ago

Well, it seems to be okay, maybe try removing /home/fedex/.var/app/com.heroicgameslauncher.hgl/cache/heroicGOGdl and try again, it will redownload whole installer again, be patient it's a big archive so it might take a bit to decompress.

TheEpicNoobZilla commented 2 years ago

It installed, but sys monitor said that HGS used almost 0 resources, i mean 0,0% of CPU, almost 0 RAM usage