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Heroic-Games-Launcher / HeroicGamesLauncher

A games launcher for GOG, Amazon and Epic Games for Linux, Windows and macOS.
https://heroicgameslauncher.com
GNU General Public License v3.0
8.25k stars 433 forks source link

[Linux] Launching Heroic shows grey background and nothing else happens #1354

Closed marzeq closed 2 years ago

marzeq commented 2 years ago

Describe the bug

When I open Heroic, it just shows a grey background.

Add logs

2503:0522/114829.425825:ERROR:object_proxy.cc(623)] Failed to call method: org.freedesktop.DBus.Properties.Get: object_path= /org/freedesktop/portal/desktop: org.freedesktop.DBus.Error.InvalidArgs: No such interface “org.freedesktop.portal.FileChooser”
[2503:0522/114829.425850:ERROR:select_file_dialog_linux_portal.cc(242)] Failed to read portal version property
(11:48:29) DEBUG:   [Legendary]:       Running Legendary command: /opt/Heroic/resources/app.asar.unpacked/build/bin/linux/legendary --version
libva error: vaGetDriverNameByIndex() failed with unknown libva error, driver_name = (null)
[2532:0522/114829.467937:ERROR:sandbox_linux.cc(377)] InitializeSandbox() called with multiple threads in process gpu-process.
/bin/sh: line 1: hostname: command not found
(11:48:29) INFO:    [Legendary]:       Legendary location: /opt/Heroic/resources/app.asar.unpacked/build/bin/linux/legendary
(11:48:29) INFO:    [Gog]:             GOGDL location: /opt/Heroic/resources/app.asar.unpacked/build/bin/linux/gogdl
(11:48:29) INFO:    [Backend]:
  Heroic Version: 2.3.3 Brook
  Legendary Version:  0.20.25 Our Benefactors
  OS: Arch KERNEL: 5.17.9-arch1-1 ARCH: x64
  CPU: AMD Ryzen 5 5600G with Radeon Graphics @2.86 GOVERNOR: schedutil
  RAM: Total: 27.37 GiB Available: 25.8 GiB
  GRAPHICS: GPU0: Cezanne VRAM: 512MB DRIVER:
  PROTOCOL: wayland

APPIMAGE env is not defined, current application is not an AppImage
(11:48:29) WARNING: [Backend]:         Protocol already registered.
[2503:0522/114829.979205:ERROR:browser_main_loop.cc(269)] Gtk: gtk_widget_add_accelerator: assertion 'GTK_IS_ACCEL_GROUP (accel_group)' failed
[2503:0522/114829.979247:ERROR:browser_main_loop.cc(269)] Gtk: gtk_widget_add_accelerator: assertion 'GTK_IS_ACCEL_GROUP (accel_group)' failed
[2503:0522/114829.979274:ERROR:browser_main_loop.cc(269)] Gtk: gtk_widget_add_accelerator: assertion 'GTK_IS_ACCEL_GROUP (accel_group)' failed
[2532:0522/114834.113318:ERROR:gl_surface_presentation_helper.cc(260)] GetVSyncParametersIfAvailable() failed for 1 times!
[2532:0522/114911.839186:ERROR:gl_surface_presentation_helper.cc(260)] GetVSyncParametersIfAvailable() failed for 2 times!
[2532:0522/114914.080668:ERROR:gl_surface_presentation_helper.cc(260)] GetVSyncParametersIfAvailable() failed for 3 times!

Steps to reproduce

  1. Launch Heroic either from the menu system or from the command line
  2. The UI does not display

Expected behavior

The UI would actually display.

Screenshots

unknown

System Information

Additional information

No response

thekingoflorda commented 2 years ago

I have the same issue, I am on steamdeck and this problem appeared when I updated to the new version.

vicesmilexd commented 2 years ago

I have the same issue :/

marzeq commented 2 years ago

Followup: I tried the AUR version and the AppImage and both don't work. Strangely enough, Flatpak does work.

flavioislima commented 2 years ago

Searching for the error I could find this post on reddit. can you try it? https://www.reddit.com/r/flatpak/comments/t8wpx3/filechooser_will_not_work/

thekingoflorda commented 2 years ago

Followup: I tried the AUR version and the AppImage and both don't work. Strangely enough, Flatpak does work.

I am using the flatpack, it doesn’t work for me.

marzeq commented 2 years ago

Searching for the error I could find this post on reddit. can you try it? reddit.com/r/flatpak/comments/t8wpx3/filechooser_will_not_work

I'm pretty sure that error has nothing to do with it. It's gone now that I followed the instructions, but I still get a grey background and nothing else.

marzeq commented 2 years ago

Closed it on accident, sorry!

marzeq commented 2 years ago

If it helps in any way, these are the logs of the Flatpak version that works:

[3:0523/131309.611516:ERROR:bus.cc(397)] Failed to connect to the bus: Failed to connect to socket /run/dbus/system_bus_socket: No such file or directory
[3:0523/131309.611563:ERROR:bus.cc(397)] Failed to connect to the bus: Failed to connect to socket /run/dbus/system_bus_socket: No such file or directory
(13:13:09) DEBUG:   [Legendary]:       Running Legendary command: /app/bin/heroic/resources/app.asar.unpacked/build/bin/linux/legendary --version
libva error: vaGetDriverNameByIndex() failed with unknown libva error, driver_name = (null)
[41:0523/131309.685588:ERROR:sandbox_linux.cc(377)] InitializeSandbox() called with multiple threads in process gpu-process.
hostname: invalid option -- 'f'
Try 'hostname --help' for more information.
(13:13:09) INFO:    [Legendary]:       Legendary location: /app/bin/heroic/resources/app.asar.unpacked/build/bin/linux/legendary
(13:13:09) INFO:    [Gog]:             GOGDL location: /app/bin/heroic/resources/app.asar.unpacked/build/bin/linux/gogdl
(13:13:09) INFO:    [Backend]:
  Heroic Version: 2.3.3 Brook
  Legendary Version:  0.20.25 Our Benefactors
  OS: Freedesktop.org KERNEL: 5.17.9-arch1-1 ARCH: x64
  CPU: AMD Ryzen 5 5600G with Radeon Graphics @2.85 GOVERNOR: schedutil
  RAM: Total: 27.37 GiB Available: 25.86 GiB
  GRAPHICS: GPU0: Device 1638 VRAM: 512MB DRIVER:
  PROTOCOL: wayland

APPIMAGE env is not defined, current application is not an AppImage
LaunchProcess: failed to execvp:
xdg-settings
(13:13:10) ERROR:   [Backend]:         Failed to register protocol with OS.
[3:0523/131310.013640:ERROR:browser_main_loop.cc(269)] Gtk: gtk_widget_add_accelerator: assertion 'GTK_IS_ACCEL_GROUP (accel_group)' failed
[3:0523/131310.013692:ERROR:browser_main_loop.cc(269)] Gtk: gtk_widget_add_accelerator: assertion 'GTK_IS_ACCEL_GROUP (accel_group)' failed
[3:0523/131310.013729:ERROR:browser_main_loop.cc(269)] Gtk: gtk_widget_add_accelerator: assertion 'GTK_IS_ACCEL_GROUP (accel_group)' failed
(13:13:10) INFO:    [Frontend]:        Refreshing Library
(13:13:10) INFO:    [Legendary]:       Refreshing library...
(13:13:10) INFO:    [Legendary]:       Refreshing Epic Games...
(node:164) MaxListenersExceededWarning: Possible EventEmitter memory leak detected. 11 setGameStatus listeners added to [EventEmitter]. Use emitter.setMaxListeners() to increase limit
(Use `exe --trace-warnings ...` to show where the warning was created)
(13:13:11) DEBUG:   [Legendary]:       Running Legendary command: /app/bin/heroic/resources/app.asar.unpacked/build/bin/linux/legendary list
(13:13:12) INFO:    [Legendary]:       Updating game list
(13:13:12) INFO:    [Legendary]:       Game List Updated
(13:13:12) INFO:    [Legendary]:       Checking for game updates: /app/bin/heroic/resources/app.asar.unpacked/build/bin/linux/legendary list-installed --check-updates --tsv
(13:13:12) DEBUG:   [Legendary]:       Running Legendary command: /app/bin/heroic/resources/app.asar.unpacked/build/bin/linux/legendary list-installed --check-updates --tsv
[41:0523/131312.724757:ERROR:gl_surface_presentation_helper.cc(260)] GetVSyncParametersIfAvailable() failed for 1 times!
(13:13:13) INFO:    [Legendary]:       Found 0 game(s) to update
(13:13:13) INFO:    [Gog]:             Found 0 game(s) to update
[41:0523/131314.149913:ERROR:gl_surface_presentation_helper.cc(260)] GetVSyncParametersIfAvailable() failed for 2 times!
flavioislima commented 2 years ago

Searching for the error I could find this post on reddit. can you try it? reddit.com/r/flatpak/comments/t8wpx3/filechooser_will_not_work

I'm pretty sure that error has nothing to do with it. It's gone now that I followed the instructions, but I still get a grey background and nothing else.

OK. Can you see if you have a tray icon, then righ click > debug. See if you get any error on the console.

marzeq commented 2 years ago

Searching for the error I could find this post on reddit. can you try it? reddit.com/r/flatpak/comments/t8wpx3/filechooser_will_not_work

I'm pretty sure that error has nothing to do with it. It's gone now that I followed the instructions, but I still get a grey background and nothing else.

OK. Can you see if you have a tray icon, then righ click > debug. See if you get any error on the console.

unknown

TypeError: Cannot read properties of null (reading 'is_game')
    at index.tsx:151:48
    at Array.filter (<anonymous>)
    at index.tsx:151:26
    at index.tsx:199:9
    at Object.useMemo (react-dom.production.min.js:172:115)
    at t.useMemo (react.production.min.js:23:113)
    at Pi (index.tsx:190:25)
    at si (react-dom.production.min.js:157:137)
    at $s (react-dom.production.min.js:267:460)
    at Ll (react-dom.production.min.js:250:347)

react-dom.production.min.js:216 TypeError: Cannot read properties of null (reading 'app_name')
    at index.tsx:211:54
    at Array.filter (<anonymous>)
    at index.tsx:210:25
    at Object.useMemo (react-dom.production.min.js:172:115)
    at t.useMemo (react.production.min.js:23:113)
    at Pi (index.tsx:190:25)
    at si (react-dom.production.min.js:157:137)
    at $s (react-dom.production.min.js:267:460)
    at Ll (react-dom.production.min.js:250:347)
    at Pl (react-dom.production.min.js:250:278)
cs @ react-dom.production.min.js:216

scheduler.production.min.js:12 Uncaught TypeError: Cannot read properties of null (reading 'app_name')
    at index.tsx:211:54
    at Array.filter (<anonymous>)
    at index.tsx:210:25
    at Object.useMemo (react-dom.production.min.js:172:115)
    at t.useMemo (react.production.min.js:23:113)
    at Pi (index.tsx:190:25)
    at si (react-dom.production.min.js:157:137)
    at $s (react-dom.production.min.js:267:460)
    at Ll (react-dom.production.min.js:250:347)
    at Pl (react-dom.production.min.js:250:278)
gazhay commented 2 years ago

Cross-posting as this seems to be the same issue [#1347 ]

flavioislima commented 2 years ago

Looking at the logs it seems that the frontend is not getting the game list correctly and its breaking. I will try to fix that and deal with those errors.

flavioislima commented 2 years ago

@marzeq are you already logged in? this happened after a upgrade? What was the last heroic version working?

marzeq commented 2 years ago

@marzeq are you already logged in? this happened after a upgrade? What was the last heroic version working?

I was logged in, but unfortunately I do not know if this happended after an update, but if it did, it must've been either 2.3.0, 2.3.1 or 2.3.2.

flavioislima commented 2 years ago

ok, try this appimage: https://github.com/Heroic-Games-Launcher/HeroicGamesLauncher/actions/runs/2373435028

flavioislima commented 2 years ago

@gazhay try this appimage as well to see if it will fix it.

marzeq commented 2 years ago

Turns out in my quest to fix this issue myself I tried a clean install of heroic because it kept stuff in ~/.config, and as it turns out that fixed it, and now even I cannot replicate the issue... That pretty much explains it why Flatpak worked but the AppImage didn't. Well sorry that I kind of messed up your debugging, let's hope @gazhay can still replicate it.

flavioislima commented 2 years ago

No problem. I have two theories:

So I just added an error message in case Heroic cant find any game. In theory, if no game was found HEroic should redirect to Login, but it seems this is not happening right now.

But good that you fixed the issue then. Lets see if others can test the fix.

gazhay commented 2 years ago

I still get the same error, blank screen and errors in the console.

I can wipe out .config to fix it, or I can keep it if you want to debug any further.

flavioislima commented 2 years ago

@gazhay so with that appImage you still see the same errors on the console when using the debug? or you mean same errors on the console?

flavioislima commented 2 years ago

Ok, try this other one once its finished: https://github.com/Heroic-Games-Launcher/HeroicGamesLauncher/actions/runs/2373757758