Heroic-Games-Launcher / HeroicGamesLauncher

A games launcher for GOG, Amazon and Epic Games for Linux, Windows and macOS.
https://heroicgameslauncher.com
GNU General Public License v3.0
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heroic games launcher cannot login to epic games mac #1511

Closed NasrElhail closed 2 years ago

NasrElhail commented 2 years ago

Describe the bug

When I log in to epic games store and put the number SID it takes me back to the first page and does not register please help me Mac OS

Add logs

(21:07:03) DEBUG: [Legendary]: Running Legendary command: /Applications/Heroic.app/Contents/Resources/app.asar.unpacked/build/bin/darwin/legendary --version

(21:07:07) INFO: [Legendary]: Legendary location: /Applications/Heroic.app/Contents/Resources/app.asar.unpacked/build/bin/darwin/legendary

(21:07:07) INFO: [Gog]: GOGDL location: /Applications/Heroic.app/Contents/Resources/app.asar.unpacked/build/bin/darwin/gogdl

(21:07:07) INFO: [Backend]:

Heroic Version: 2.3.9 Brook

Legendary Version: 0.20.26 Dark Energy

OS: Mac OS X KERNEL: 17.7.0 ARCH: x64

CPU: Intel Core™ i7 M 620 @2.67

RAM: Total: 8 GiB Available: 5.09 GiB

GRAPHICS: GPU0: Intel HD Graphics VRAM: 288MB DRIVER: GPU1: NVIDIA GeForce GT 330M VRAM: 512MB DRIVER:

(21:07:07) INFO: [Backend]: User Not Found, removing it from Store

(21:07:07) WARNING: [Backend]: Protocol already registered.

(21:07:16) INFO: [Legendary]: Logging in with Legendary: /Applications/Heroic.app/Contents/Resources/app.asar.unpacked/build/bin/darwin/legendary auth --sid

(21:07:16) DEBUG: [Legendary]: Running Legendary command: /Applications/Heroic.app/Contents/Resources/app.asar.unpacked/build/bin/darwin/legendary auth --sid

(21:07:19) INFO: [Frontend]: Refreshing Library

(21:07:19) INFO: [Legendary]: Refreshing library...

(21:07:19) INFO: [Frontend]: No cache found, getting data from legendary...

(21:07:19) INFO: [Legendary]: Refreshing library...

(21:07:39) INFO: [Backend]: Changing Language to: fr

(21:07:43) INFO: [Legendary]: Logging in with Legendary: /Applications/Heroic.app/Contents/Resources/app.asar.unpacked/build/bin/darwin/legendary auth --sid

(21:07:43) DEBUG: [Legendary]: Running Legendary command: /Applications/Heroic.app/Contents/Resources/app.asar.unpacked/build/bin/darwin/legendary auth --sid

(21:07:46) INFO: [Frontend]: Refreshing Library

(21:07:46) INFO: [Legendary]: Refreshing library...

(21:07:46) INFO: [Frontend]: No cache found, getting data from legendary...

(21:07:47) INFO: [Legendary]: Refreshing library...

(21:10:01) INFO: [Legendary]: Logging in with Legendary: /Applications/Heroic.app/Contents/Resources/app.asar.unpacked/build/bin/darwin/legendary auth --sid

(21:10:01) DEBUG: [Legendary]: Running Legendary command: /Applications/Heroic.app/Contents/Resources/app.asar.unpacked/build/bin/darwin/legendary auth --sid

(21:10:02) INFO: [Legendary]: Logging in with Legendary: /Applications/Heroic.app/Contents/Resources/app.asar.unpacked/build/bin/darwin/legendary auth --sid

(21:10:02) DEBUG: [Legendary]: Running Legendary command: /Applications/Heroic.app/Contents/Resources/app.asar.unpacked/build/bin/darwin/legendary auth --sid

(21:10:03) INFO: [Legendary]: Logging in with Legendary: /Applications/Heroic.app/Contents/Resources/app.asar.unpacked/build/bin/darwin/legendary auth --sid

(21:10:03) DEBUG: [Legendary]: Running Legendary command: /Applications/Heroic.app/Contents/Resources/app.asar.unpacked/build/bin/darwin/legendary auth --sid

(21:10:05) INFO: [Legendary]: Logging in with Legendary: /Applications/Heroic.app/Contents/Resources/app.asar.unpacked/build/bin/darwin/legendary auth --sid

(21:10:05) DEBUG: [Legendary]: Running Legendary command: /Applications/Heroic.app/Contents/Resources/app.asar.unpacked/build/bin/darwin/legendary auth --sid

(21:10:05) INFO: [Legendary]: Logging in with Legendary: /Applications/Heroic.app/Contents/Resources/app.asar.unpacked/build/bin/darwin/legendary auth --sid

(21:10:05) DEBUG: [Legendary]: Running Legendary command: /Applications/Heroic.app/Contents/Resources/app.asar.unpacked/build/bin/darwin/legendary auth --sid

(21:10:05) INFO: [Legendary]: Logging in with Legendary: /Applications/Heroic.app/Contents/Resources/app.asar.unpacked/build/bin/darwin/legendary auth --sid

(21:10:05) DEBUG: [Legendary]: Running Legendary command: /Applications/Heroic.app/Contents/Resources/app.asar.unpacked/build/bin/darwin/legendary auth --sid

(21:10:05) INFO: [Legendary]: Logging in with Legendary: /Applications/Heroic.app/Contents/Resources/app.asar.unpacked/build/bin/darwin/legendary auth --sid

(21:10:06) DEBUG: [Legendary]: Running Legendary command: /Applications/Heroic.app/Contents/Resources/app.asar.unpacked/build/bin/darwin/legendary auth --sid

(21:10:06) INFO: [Legendary]: Logging in with Legendary: /Applications/Heroic.app/Contents/Resources/app.asar.unpacked/build/bin/darwin/legendary auth --sid

(21:10:06) DEBUG: [Legendary]: Running Legendary command: /Applications/Heroic.app/Contents/Resources/app.asar.unpacked/build/bin/darwin/legendary auth --sid

(21:10:06) INFO: [Legendary]: Logging in with Legendary: /Applications/Heroic.app/Contents/Resources/app.asar.unpacked/build/bin/darwin/legendary auth --sid

(21:10:06) DEBUG: [Legendary]: Running Legendary command: /Applications/Heroic.app/Contents/Resources/app.asar.unpacked/build/bin/darwin/legendary auth --sid

(21:10:08) INFO: [Legendary]: Logging in with Legendary: /Applications/Heroic.app/Contents/Resources/app.asar.unpacked/build/bin/darwin/legendary auth --sid

(21:10:08) DEBUG: [Legendary]: Running Legendary command: /Applications/Heroic.app/Contents/Resources/app.asar.unpacked/build/bin/darwin/legendary auth --sid

(21:10:08) INFO: [Legendary]: Logging in with Legendary: /Applications/Heroic.app/Contents/Resources/app.asar.unpacked/build/bin/darwin/legendary auth --sid

(21:10:08) DEBUG: [Legendary]: Running Legendary command: /Applications/Heroic.app/Contents/Resources/app.asar.unpacked/build/bin/darwin/legendary auth --sid

(21:10:11) INFO: [Legendary]: Logging in with Legendary: /Applications/Heroic.app/Contents/Resources/app.asar.unpacked/build/bin/darwin/legendary auth --sid

(21:10:11) DEBUG: [Legendary]: Running Legendary command: /Applications/Heroic.app/Contents/Resources/app.asar.unpacked/build/bin/darwin/legendary auth --sid

(21:10:11) INFO: [Legendary]: Logging in with Legendary: /Applications/Heroic.app/Contents/Resources/app.asar.unpacked/build/bin/darwin/legendary auth --sid

(21:10:12) DEBUG: [Legendary]: Running Legendary command: /Applications/Heroic.app/Contents/Resources/app.asar.unpacked/build/bin/darwin/legendary auth --sid

(21:10:12) INFO: [Legendary]: Logging in with Legendary: /Applications/Heroic.app/Contents/Resources/app.asar.unpacked/build/bin/darwin/legendary auth --sid

(21:10:12) DEBUG: [Legendary]: Running Legendary command: /Applications/Heroic.app/Contents/Resources/app.asar.unpacked/build/bin/darwin/legendary auth --sid

(21:10:12) INFO: [Legendary]: Logging in with Legendary: /Applications/Heroic.app/Contents/Resources/app.asar.unpacked/build/bin/darwin/legendary auth --sid

(21:10:12) DEBUG: [Legendary]: Running Legendary command: /Applications/Heroic.app/Contents/Resources/app.asar.unpacked/build/bin/darwin/legendary auth --sid

(21:10:12) INFO: [Legendary]: Logging in with Legendary: /Applications/Heroic.app/Contents/Resources/app.asar.unpacked/build/bin/darwin/legendary auth --sid

(21:10:12) DEBUG: [Legendary]: Running Legendary command: /Applications/Heroic.app/Contents/Resources/app.asar.unpacked/build/bin/darwin/legendary auth --sid

(21:10:14) INFO: [Legendary]: Logging in with Legendary: /Applications/Heroic.app/Contents/Resources/app.asar.unpacked/build/bin/darwin/legendary auth --sid

(21:10:16) DEBUG: [Legendary]: Running Legendary command: /Applications/Heroic.app/Contents/Resources/app.asar.unpacked/build/bin/darwin/legendary auth --sid

(21:10:20) INFO: [Legendary]: Logging in with Legendary: /Applications/Heroic.app/Contents/Resources/app.asar.unpacked/build/bin/darwin/legendary auth --sid

(21:10:20) DEBUG: [Legendary]: Running Legendary command: /Applications/Heroic.app/Contents/Resources/app.asar.unpacked/build/bin/darwin/legendary auth --sid

(21:10:21) INFO: [Legendary]: Logging in with Legendary: /Applications/Heroic.app/Contents/Resources/app.asar.unpacked/build/bin/darwin/legendary auth --sid

(21:10:21) DEBUG: [Legendary]: Running Legendary command: /Applications/Heroic.app/Contents/Resources/app.asar.unpacked/build/bin/darwin/legendary auth --sid

(21:10:21) INFO: [Legendary]: Logging in with Legendary: /Applications/Heroic.app/Contents/Resources/app.asar.unpacked/build/bin/darwin/legendary auth --sid

(21:10:23) DEBUG: [Legendary]: Running Legendary command: /Applications/Heroic.app/Contents/Resources/app.asar.unpacked/build/bin/darwin/legendary auth --sid

(21:10:34) INFO: [Frontend]: Refreshing Library

(21:10:34) INFO: [Legendary]: Refreshing library...

(21:10:34) INFO: [Frontend]: Called Login

(21:10:36) INFO: [Frontend]: No cache found, getting data from legendary...

(21:10:38) INFO: [Legendary]: Refreshing library...

(21:10:41) INFO: [Frontend]: Refreshing Library

(21:10:41) INFO: [Legendary]: Refreshing library...

(21:10:41) INFO: [Frontend]: Called Login

(21:10:41) INFO: [Frontend]: No cache found, getting data from legendary...

(21:10:41) INFO: [Legendary]: Refreshing library...

(21:10:49) INFO: [Frontend]: Refreshing Library

(21:10:49) INFO: [Legendary]: Refreshing library...

(21:10:49) INFO: [Frontend]: Called Login

(21:10:50) INFO: [Frontend]: No cache found, getting data from legendary...

(21:10:51) INFO: [Legendary]: Refreshing library...

(21:11:08) INFO: [Frontend]: Refreshing Library

(21:11:08) INFO: [Legendary]: Refreshing library...

(21:11:08) INFO: [Frontend]: Called Login

(21:11:09) INFO: [Frontend]: Called Login

(21:11:09) INFO: [Frontend]: No cache found, getting data from legendary...

(21:11:09) INFO: [Legendary]: Refreshing library...

(21:11:12) INFO: [Frontend]: Refreshing Library

(21:11:12) INFO: [Legendary]: Refreshing library...

(21:11:12) INFO: [Frontend]: Called Login

(21:11:12) INFO: [Frontend]: Called Login

(21:11:12) INFO: [Frontend]: Called Login

(21:11:12) INFO: [Frontend]: Called Login

(21:11:12) INFO: [Frontend]: No cache found, getting data from legendary...

(21:11:12) INFO: [Legendary]: Refreshing library...

(21:11:14) INFO: [Frontend]: Refreshing Library

(21:11:14) INFO: [Legendary]: Refreshing library...

(21:11:14) INFO: [Frontend]: Called Login

(21:11:14) INFO: [Frontend]: Called Login

(21:11:14) INFO: [Frontend]: No cache found, getting data from legendary...

(21:11:15) INFO: [Legendary]: Refreshing library...

(21:11:17) INFO: [Frontend]: Refreshing Library

(21:11:17) INFO: [Legendary]: Refreshing library...

(21:11:17) INFO: [Frontend]: Called Login

(21:11:17) INFO: [Frontend]: Called Login

(21:11:17) INFO: [Frontend]: No cache found, getting data from legendary...

(21:11:17) INFO: [Legendary]: Refreshing library...

(21:11:18) INFO: [Frontend]: Refreshing Library

(21:11:18) INFO: [Legendary]: Refreshing library...

(21:11:18) INFO: [Frontend]: Called Login

(21:11:18) INFO: [Frontend]: Called Login

(21:11:18) INFO: [Frontend]: No cache found, getting data from legendary...

(21:11:18) INFO: [Legendary]: Refreshing library...

(21:11:18) INFO: [Frontend]: Called Login

(21:11:18) INFO: [Frontend]: Called Login

(21:11:18) INFO: [Frontend]: Called Login

(21:11:18) INFO: [Frontend]: Refreshing Library

(21:11:18) INFO: [Legendary]: Refreshing library...

(21:11:18) INFO: [Frontend]: Called Login

(21:11:18) INFO: [Frontend]: Called Login

(21:11:18) INFO: [Frontend]: No cache found, getting data from legendary...

(21:11:18) INFO: [Legendary]: Refreshing library...

(21:11:40) INFO: [Legendary]: Logging in with Legendary: /Applications/Heroic.app/Contents/Resources/app.asar.unpacked/build/bin/darwin/legendary auth --sid

(21:11:40) DEBUG: [Legendary]: Running Legendary command: /Applications/Heroic.app/Contents/Resources/app.asar.unpacked/build/bin/darwin/legendary auth --sid

(21:11:40) INFO: [Legendary]: Logging in with Legendary: /Applications/Heroic.app/Contents/Resources/app.asar.unpacked/build/bin/darwin/legendary auth --sid

(21:11:40) DEBUG: [Legendary]: Running Legendary command: /Applications/Heroic.app/Contents/Resources/app.asar.unpacked/build/bin/darwin/legendary auth --sid

(21:11:45) INFO: [Frontend]: Refreshing Library

(21:11:45) INFO: [Legendary]: Refreshing library...

(21:11:45) INFO: [Frontend]: No cache found, getting data from legendary...

(21:11:45) INFO: [Legendary]: Refreshing library...

(21:11:46) INFO: [Frontend]: Refreshing Library

(21:11:46) INFO: [Legendary]: Refreshing library...

(21:11:46) INFO: [Frontend]: No cache found, getting data from legendary...

(21:11:46) INFO: [Legendary]: Refreshing library...

(21:11:47) INFO: [Legendary]: Logging in with Legendary: /Applications/Heroic.app/Contents/Resources/app.asar.unpacked/build/bin/darwin/legendary auth --sid

(21:11:47) DEBUG: [Legendary]: Running Legendary command: /Applications/Heroic.app/Contents/Resources/app.asar.unpacked/build/bin/darwin/legendary auth --sid

(21:11:51) INFO: [Frontend]: Refreshing Library

(21:11:51) INFO: [Legendary]: Refreshing library...

(21:11:51) INFO: [Frontend]: Called Login

(21:11:51) INFO: [Frontend]: No cache found, getting data from legendary...

(21:11:51) INFO: [Legendary]: Refreshing library...

(21:11:56) INFO: [Legendary]: Logging in with Legendary: /Applications/Heroic.app/Contents/Resources/app.asar.unpacked/build/bin/darwin/legendary auth --sid

(21:11:56) DEBUG: [Legendary]: Running Legendary command: /Applications/Heroic.app/Contents/Resources/app.asar.unpacked/build/bin/darwin/legendary auth --sid

(21:11:59) INFO: [Frontend]: Refreshing Library

(21:11:59) INFO: [Legendary]: Refreshing library...

(21:11:59) INFO: [Frontend]: No cache found, getting data from legendary...

(21:11:59) INFO: [Legendary]: Refreshing library...

(21:12:11) INFO: [Legendary]: Logging in with Legendary: /Applications/Heroic.app/Contents/Resources/app.asar.unpacked/build/bin/darwin/legendary auth --sid

(21:12:11) DEBUG: [Legendary]: Running Legendary command: /Applications/Heroic.app/Contents/Resources/app.asar.unpacked/build/bin/darwin/legendary auth --sid

(21:12:14) INFO: [Frontend]: Refreshing Library

(21:12:14) INFO: [Legendary]: Refreshing library...

(21:12:14) INFO: [Frontend]: No cache found, getting data from legendary...

(21:12:14) INFO: [Legendary]: Refreshing library...

(21:12:43) INFO: [Legendary]: Logging in with Legendary: /Applications/Heroic.app/Contents/Resources/app.asar.unpacked/build/bin/darwin/legendary auth --sid

(21:12:43) DEBUG: [Legendary]: Running Legendary command: /Applications/Heroic.app/Contents/Resources/app.asar.unpacked/build/bin/darwin/legendary auth --sid

(21:12:46) INFO: [Frontend]: Refreshing Library

(21:12:46) INFO: [Legendary]: Refreshing library...

(21:12:46) INFO: [Frontend]: Called Login

(21:12:46) INFO: [Frontend]: No cache found, getting data from legendary...

(21:12:46) INFO: [Legendary]: Refreshing library...

(21:21:17) INFO: [Backend]: Changing Language to: en

Steps to reproduce

  1. Go to 'login to epic games store'
  2. Click on 'Copy SID number'
  3. Scroll down to 'put the SID number and login'
  4. See error

Expected behavior

When I log in to epic games store and put the number SID it takes me back to the first page and does not register please help me Mac OS

Screenshots

No response

System Information

Additional information

No response

flavioislima commented 2 years ago

Heroic supports Catalina+ only. Will update the Readme with this info.

arielj commented 2 years ago

Heroic supports Catalina+ only. Will update the Readme with this info.

Is this because of legendary? I wonder if gogdl has the same limitation, maybe we have to do a quick check when the app boots to warn the user (maybe disable the login button showing that message too), people usually won't read the readme in github

flavioislima commented 2 years ago

Heroic supports Catalina+ only. Will update the Readme with this info.

Is this because of legendary? I wonder if gogdl has the same limitation, maybe we have to do a quick check when the app boots to warn the user (maybe disable the login button showing that message too), people usually won't read the readme in github

Yes. Ideally we should check on heroic startup like you said.