Heroic-Games-Launcher / HeroicGamesLauncher

A games launcher for GOG, Amazon and Epic Games for Linux, Windows and macOS.
https://heroicgameslauncher.com
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Application freezes when hit "Play Now" #2048

Closed karolosmagnus closed 1 year ago

karolosmagnus commented 1 year ago

Describe the bug

I downloaded Fall Guys and followed the Guide in Wiki. When you finish and try to play, hit the "Play Now" button, the application seems to start winecfg and then all the screen and computer freeze. The only option is to restart the computer.

If you decide do a step forward and try to install EOS Overlay, others situations come. In 'Tools' tab, you click 'Enable EOS Overlay', it starts to loading but never ends.

Other issue is in 'Wine Game Settings' tab. When you click in Winecfg button, nothing happens. If you click in Winetricks button, a new windows appears and the modal to show the log/progress shows up but nothing happens and there's no way to close the modal (the only way to close it is to close heroic itself, as mentioned in issue #1906.

I downloaded wine-ge-proton7.31 and 7.32 in wine manager. Both are recognized by Heroic and located in ~/.var/app/com.heroicgameslauncher.hgl/config/heroic/tools/wine

PS: Should be WinePrefix folder different from New Wineprefix folder, in General Settings Tab?

Add logs

General Settings Log

(20:53:06) INFO: [Legendary]: Running command: /app/bin/heroic/resources/app.asar.unpacked/build/bin/linux/legendary --version (20:53:07) INFO: [Legendary]: Legendary location: /app/bin/heroic/resources/app.asar.unpacked/build/bin/linux/legendary (20:53:07) INFO: [Gog]: GOGDL location: /app/bin/heroic/resources/app.asar.unpacked/build/bin/linux/gogdl (20:53:07) INFO: [Backend]:

Heroic Version: 2.4.3 Chopper Legendary Version: 0.20.28 Dark Energy (hotfix #2) OS: Freedesktop SDK KERNEL: 6.0.6-76060006-generic ARCH: x64 CPU: AMD Ryzen 7 4800H with Radeon Graphics @2.9 GOVERNOR: schedutil RAM: Total: 7.14 GiB Available: 3.4 GiB GRAPHICS: GPU0: TU117M VRAM: 32MB DRIVER: GPU1: Renoir VRAM: 512MB DRIVER:
PROTOCOL: x11

(20:53:07) WARNING: [Backend]: Failed to register protocol with OS. (20:53:08) INFO: [Backend]: AreWeAntiCheatYet data downloaded (20:53:08) INFO: [Frontend]: Refreshing Library (20:53:08) INFO: [Legendary]: Refreshing library... (20:53:08) INFO: [Legendary]: Refreshing Epic Games... (20:53:10) INFO: [Backend]: Downloaded Winetricks (20:53:13) INFO: [DXVKInstaller]: Updating vkd3d to: vkd3d-proton-2.7.tar.xz (20:53:14) INFO: [Legendary]: Running command: /app/bin/heroic/resources/app.asar.unpacked/build/bin/linux/legendary list (20:53:22) INFO: [DXVKInstaller]: downloaded vkd3d (20:53:22) INFO: [DXVKInstaller]: extracting vkd3d (20:53:22) INFO: [DXVKInstaller]: extracting vkd3d updated! (20:53:24) INFO: [Legendary]: Updating game list (20:53:24) INFO: [Legendary]: Game List Updated (20:53:29) INFO: [Legendary]: Checking for game updates. (20:53:29) INFO: [Legendary]: Running command: /app/bin/heroic/resources/app.asar.unpacked/build/bin/linux/legendary list-installed --check-updates --tsv (20:53:38) INFO: [Legendary]: Found 0 game(s) to update (20:53:38) INFO: [Gog]: Found 0 game(s) to update (21:09:57) INFO: [Backend]: Changing Language to: pt_BR (21:10:09) ERROR: [Legendary]: Error Getting Info from Epic API (21:10:09) ERROR: [Legendary]: Error Getting Info from Epic API (21:10:09) DEBUG: [Legendary]: Using cached install info (21:10:34) DEBUG: [Legendary]: Using cached install info (21:10:34) INFO: [Legendary]: Checking if EOS Overlay is enabled: /app/bin/heroic/resources/app.asar.unpacked/build/bin/linux/legendary eos-overlay info --prefix /home/mauro/Games/Heroic/Prefixes/FallGuys (21:35:20) INFO: [Backend]: Changing Language to: en (21:57:34) ERROR: [Legendary]: Error Getting Info from Epic API (21:57:34) ERROR: [Legendary]: Error Getting Info from Epic API (21:57:34) DEBUG: [Legendary]: Using cached install info (21:57:34) INFO: [Legendary]: Checking if EOS Overlay is enabled: /app/bin/heroic/resources/app.asar.unpacked/build/bin/linux/legendary eos-overlay info --prefix /home/mauro/Games/Heroic/Prefixes/FallGuys (21:58:01) INFO: [Backend]: Preventing machine to sleep (21:58:01) DEBUG: [Legendary]: Using cached install info (21:58:01) INFO: [Legendary]: Repairing 0a2d9f6403244d12969e11da6713137b: /app/bin/heroic/resources/app.asar.unpacked/build/bin/linux/legendary repair 0a2d9f6403244d12969e11da6713137b -y (21:58:01) DEBUG: [Legendary]: Logging to file "/home/mauro/.var/app/com.heroicgameslauncher.hgl/config/heroic/GamesConfig/0a2d9f6403244d12969e11da6713137b.log" (21:58:25) INFO: [Backend]: finished repairing (21:58:25) INFO: [Backend]: operation interrupted (21:58:25) INFO: [Frontend]: Refreshing Library (21:58:25) INFO: [Legendary]: Refreshing library... (21:58:25) INFO: [Legendary]: Updating game list (21:58:25) INFO: [Legendary]: Game List Updated (21:58:25) DEBUG: [Legendary]: Using cached install info (21:58:25) DEBUG: [Legendary]: Using cached install info (21:58:28) DEBUG: [Legendary]: Running Wine command: "/home/mauro/.var/app/com.heroicgameslauncher.hgl/config/heroic/tools/wine/Wine-GE-Proton7-31/bin/wine" wineboot --init (21:58:29) ERROR: [Backend]: Error running Wine command: Error: Command failed: "/home/mauro/.var/app/com.heroicgameslauncher.hgl/config/heroic/tools/wine/Wine-GE-Proton7-31/bin/wine" wineboot --init wineserver: using server-side synchronization. wine: RLIMIT_NICE is <= 20, unable to use setpriority safely 002c:fixme:winediag:LdrInitializeThunk wine-staging 7.0 is a testing version containing experimental patches. 002c:fixme:winediag:LdrInitializeThunk Please mention your exact version when filing bug reports on winehq.org. wine: could not load kernel32.dll, status c0000135

(21:58:29) ERROR: [Backend]: Unable to create Wineprefix: Error: Command failed: "/home/mauro/.var/app/com.heroicgameslauncher.hgl/config/heroic/tools/wine/Wine-GE-Proton7-31/bin/wine" wineboot --init wineserver: using server-side synchronization. wine: RLIMIT_NICE is <= 20, unable to use setpriority safely 002c:fixme:winediag:LdrInitializeThunk wine-staging 7.0 is a testing version containing experimental patches. 002c:fixme:winediag:LdrInitializeThunk Please mention your exact version when filing bug reports on winehq.org. wine: could not load kernel32.dll, status c0000135

(21:58:31) INFO: [Legendary]: Checking for game updates. (21:58:31) INFO: [Legendary]: Running command: /app/bin/heroic/resources/app.asar.unpacked/build/bin/linux/legendary list-installed --check-updates --tsv (21:58:40) INFO: [Legendary]: Found 0 game(s) to update (21:58:41) DEBUG: [Legendary]: Using cached install info (21:59:48) INFO: [DXVKInstaller]: installing dxvk on... /home/mauro/Games/Heroic/Prefixes/FallGuys (21:59:48) INFO: [Backend]: Writing config for 0a2d9f6403244d12969e11da6713137b (21:59:48) INFO: [Backend]: { "autoInstallDxvk": true, "autoInstallVkd3d": false, "preferSystemLibs": false, "maxSharpness": 2, "language": "", "nvidiaPrime": false, "enviromentOptions": [], "wrapperOptions": [], "savesPath": "", "showFps": false, "targetExe": "", "useGameMode": true, "winePrefix": "/home/mauro/Games/Heroic/Prefixes/FallGuys", "wineVersion": { "bin": "/home/mauro/.var/app/com.heroicgameslauncher.hgl/config/heroic/tools/wine/Wine-GE-Proton7-31/bin/wine", "name": "Wine - Wine-GE-Proton7-31", "type": "wine", "lib": "/home/mauro/.var/app/com.heroicgameslauncher.hgl/config/heroic/tools/wine/Wine-GE-Proton7-31/lib64", "lib32": "/home/mauro/.var/app/com.heroicgameslauncher.hgl/config/heroic/tools/wine/Wine-GE-Proton7-31/lib", "wineserver": "/home/mauro/.var/app/com.heroicgameslauncher.hgl/config/heroic/tools/wine/Wine-GE-Proton7-31/bin/wineserver", "wineboot": "/home/mauro/.var/app/com.heroicgameslauncher.hgl/config/heroic/tools/wine/Wine-GE-Proton7-31/bin/wineboot" }, "eacRuntime": true, "battlEyeRuntime": false, "gogSaves": [] } (21:59:49) ERROR: [DXVKInstaller]: error when installing DXVK, please try launching the game again Error: Command failed: PATH=/home/mauro/.var/app/com.heroicgameslauncher.hgl/config/heroic/tools/wine/Wine-GE-Proton7-31/bin:$PATH WINEPREFIX='/home/mauro/Games/Heroic/Prefixes/FallGuys' bash /home/mauro/.var/app/com.heroicgameslauncher.hgl/config/heroic/tools/dxvk/dxvk-2.0/setup*.sh install --symlink wineserver: using server-side synchronization. wine: RLIMIT_NICE is <= 20, unable to use setpriority safely wine: could not load kernel32.dll, status c0000135

(21:59:54) INFO: [DXVKInstaller]: Removing dxvk version information (21:59:54) INFO: [Backend]: Writing config for 0a2d9f6403244d12969e11da6713137b (21:59:54) INFO: [Backend]: { "autoInstallDxvk": false, "autoInstallVkd3d": false, "preferSystemLibs": false, "maxSharpness": 2, "language": "", "nvidiaPrime": false, "enviromentOptions": [], "wrapperOptions": [], "savesPath": "", "showFps": false, "targetExe": "", "useGameMode": true, "winePrefix": "/home/mauro/Games/Heroic/Prefixes/FallGuys", "wineVersion": { "bin": "/home/mauro/.var/app/com.heroicgameslauncher.hgl/config/heroic/tools/wine/Wine-GE-Proton7-31/bin/wine", "name": "Wine - Wine-GE-Proton7-31", "type": "wine", "lib": "/home/mauro/.var/app/com.heroicgameslauncher.hgl/config/heroic/tools/wine/Wine-GE-Proton7-31/lib64", "lib32": "/home/mauro/.var/app/com.heroicgameslauncher.hgl/config/heroic/tools/wine/Wine-GE-Proton7-31/lib", "wineserver": "/home/mauro/.var/app/com.heroicgameslauncher.hgl/config/heroic/tools/wine/Wine-GE-Proton7-31/bin/wineserver", "wineboot": "/home/mauro/.var/app/com.heroicgameslauncher.hgl/config/heroic/tools/wine/Wine-GE-Proton7-31/bin/wineboot" }, "eacRuntime": true, "battlEyeRuntime": false, "gogSaves": [] } (21:59:55) INFO: [DXVKInstaller]: installing dxvk on... /home/mauro/Games/Heroic/Prefixes/FallGuys (21:59:55) INFO: [Backend]: Writing config for 0a2d9f6403244d12969e11da6713137b (21:59:55) INFO: [Backend]: { "autoInstallDxvk": true, "autoInstallVkd3d": false, "preferSystemLibs": false, "maxSharpness": 2, "language": "", "nvidiaPrime": false, "enviromentOptions": [], "wrapperOptions": [], "savesPath": "", "showFps": false, "targetExe": "", "useGameMode": true, "winePrefix": "/home/mauro/Games/Heroic/Prefixes/FallGuys", "wineVersion": { "bin": "/home/mauro/.var/app/com.heroicgameslauncher.hgl/config/heroic/tools/wine/Wine-GE-Proton7-31/bin/wine", "name": "Wine - Wine-GE-Proton7-31", "type": "wine", "lib": "/home/mauro/.var/app/com.heroicgameslauncher.hgl/config/heroic/tools/wine/Wine-GE-Proton7-31/lib64", "lib32": "/home/mauro/.var/app/com.heroicgameslauncher.hgl/config/heroic/tools/wine/Wine-GE-Proton7-31/lib", "wineserver": "/home/mauro/.var/app/com.heroicgameslauncher.hgl/config/heroic/tools/wine/Wine-GE-Proton7-31/bin/wineserver", "wineboot": "/home/mauro/.var/app/com.heroicgameslauncher.hgl/config/heroic/tools/wine/Wine-GE-Proton7-31/bin/wineboot" }, "eacRuntime": true, "battlEyeRuntime": false, "gogSaves": [] } (21:59:55) INFO: [DXVKInstaller]: dxvk removed from /home/mauro/Games/Heroic/Prefixes/FallGuys (21:59:55) ERROR: [DXVKInstaller]: error when installing DXVK, please try launching the game again Error: Command failed: PATH=/home/mauro/.var/app/com.heroicgameslauncher.hgl/config/heroic/tools/wine/Wine-GE-Proton7-31/bin:$PATH WINEPREFIX='/home/mauro/Games/Heroic/Prefixes/FallGuys' bash /home/mauro/.var/app/com.heroicgameslauncher.hgl/config/heroic/tools/dxvk/dxvk-2.0/setup*.sh install --symlink wine: could not load kernel32.dll, status c0000135

(22:01:42) DEBUG: [Legendary]: Using cached install info (22:01:42) INFO: [Legendary]: Checking if EOS Overlay is enabled: /app/bin/heroic/resources/app.asar.unpacked/build/bin/linux/legendary eos-overlay info --prefix /home/mauro/Games/Heroic/Prefixes/FallGuys (22:12:52) DEBUG: [Legendary]: Running Wine command: "/home/mauro/.var/app/com.heroicgameslauncher.hgl/config/heroic/tools/wine/Wine-GE-Proton7-31/bin/wine" wineboot --init (22:12:52) ERROR: [Backend]: Error running Wine command: Error: Command failed: "/home/mauro/.var/app/com.heroicgameslauncher.hgl/config/heroic/tools/wine/Wine-GE-Proton7-31/bin/wine" wineboot --init wineserver: using server-side synchronization. wine: RLIMIT_NICE is <= 20, unable to use setpriority safely 002c:fixme:winediag:LdrInitializeThunk wine-staging 7.0 is a testing version containing experimental patches. 002c:fixme:winediag:LdrInitializeThunk Please mention your exact version when filing bug reports on winehq.org. wine: could not load kernel32.dll, status c0000135

(22:12:52) ERROR: [Backend]: Unable to create Wineprefix: Error: Command failed: "/home/mauro/.var/app/com.heroicgameslauncher.hgl/config/heroic/tools/wine/Wine-GE-Proton7-31/bin/wine" wineboot --init wineserver: using server-side synchronization. wine: RLIMIT_NICE is <= 20, unable to use setpriority safely 002c:fixme:winediag:LdrInitializeThunk wine-staging 7.0 is a testing version containing experimental patches. 002c:fixme:winediag:LdrInitializeThunk Please mention your exact version when filing bug reports on winehq.org. wine: could not load kernel32.dll, status c0000135

(22:12:55) DEBUG: [Legendary]: Running Wine command: "/home/mauro/.var/app/com.heroicgameslauncher.hgl/config/heroic/tools/wine/Wine-GE-Proton7-31/bin/wine" wineboot --init (22:12:55) ERROR: [Backend]: Error running Wine command: Error: Command failed: "/home/mauro/.var/app/com.heroicgameslauncher.hgl/config/heroic/tools/wine/Wine-GE-Proton7-31/bin/wine" wineboot --init wineserver: using server-side synchronization. wine: RLIMIT_NICE is <= 20, unable to use setpriority safely 002c:fixme:winediag:LdrInitializeThunk wine-staging 7.0 is a testing version containing experimental patches. 002c:fixme:winediag:LdrInitializeThunk Please mention your exact version when filing bug reports on winehq.org. wine: could not load kernel32.dll, status c0000135

(22:12:55) ERROR: [Backend]: Unable to create Wineprefix: Error: Command failed: "/home/mauro/.var/app/com.heroicgameslauncher.hgl/config/heroic/tools/wine/Wine-GE-Proton7-31/bin/wine" wineboot --init wineserver: using server-side synchronization. wine: RLIMIT_NICE is <= 20, unable to use setpriority safely 002c:fixme:winediag:LdrInitializeThunk wine-staging 7.0 is a testing version containing experimental patches. 002c:fixme:winediag:LdrInitializeThunk Please mention your exact version when filing bug reports on winehq.org. wine: could not load kernel32.dll, status c0000135

(22:12:55) DEBUG: [Legendary]: Running Wine command: "/home/mauro/.var/app/com.heroicgameslauncher.hgl/config/heroic/tools/wine/Wine-GE-Proton7-31/bin/wine" wineboot --init (22:12:55) DEBUG: [Legendary]: Running Wine command: "/home/mauro/.var/app/com.heroicgameslauncher.hgl/config/heroic/tools/wine/Wine-GE-Proton7-31/bin/wine" wineboot --init (22:12:55) ERROR: [Backend]: Error running Wine command: Error: Command failed: "/home/mauro/.var/app/com.heroicgameslauncher.hgl/config/heroic/tools/wine/Wine-GE-Proton7-31/bin/wine" wineboot --init wine: could not load kernel32.dll, status c0000135

(22:12:55) ERROR: [Backend]: Unable to create Wineprefix: Error: Command failed: "/home/mauro/.var/app/com.heroicgameslauncher.hgl/config/heroic/tools/wine/Wine-GE-Proton7-31/bin/wine" wineboot --init wine: could not load kernel32.dll, status c0000135

(22:12:56) ERROR: [Backend]: Error running Wine command: Error: Command failed: "/home/mauro/.var/app/com.heroicgameslauncher.hgl/config/heroic/tools/wine/Wine-GE-Proton7-31/bin/wine" wineboot --init wineserver: using server-side synchronization. wine: RLIMIT_NICE is <= 20, unable to use setpriority safely 002c:fixme:winediag:LdrInitializeThunk wine-staging 7.0 is a testing version containing experimental patches. 002c:fixme:winediag:LdrInitializeThunk Please mention your exact version when filing bug reports on winehq.org. wine: could not load kernel32.dll, status c0000135

(22:12:56) ERROR: [Backend]: Unable to create Wineprefix: Error: Command failed: "/home/mauro/.var/app/com.heroicgameslauncher.hgl/config/heroic/tools/wine/Wine-GE-Proton7-31/bin/wine" wineboot --init wineserver: using server-side synchronization. wine: RLIMIT_NICE is <= 20, unable to use setpriority safely 002c:fixme:winediag:LdrInitializeThunk wine-staging 7.0 is a testing version containing experimental patches. 002c:fixme:winediag:LdrInitializeThunk Please mention your exact version when filing bug reports on winehq.org. wine: could not load kernel32.dll, status c0000135

(22:12:56) DEBUG: [Legendary]: Running Wine command: "/home/mauro/.var/app/com.heroicgameslauncher.hgl/config/heroic/tools/wine/Wine-GE-Proton7-31/bin/wine" wineboot --init (22:12:56) DEBUG: [Legendary]: Running Wine command: "/home/mauro/.var/app/com.heroicgameslauncher.hgl/config/heroic/tools/wine/Wine-GE-Proton7-31/bin/wine" wineboot --init (22:12:56) ERROR: [Backend]: Error running Wine command: Error: Command failed: "/home/mauro/.var/app/com.heroicgameslauncher.hgl/config/heroic/tools/wine/Wine-GE-Proton7-31/bin/wine" wineboot --init wine: could not load kernel32.dll, status c0000135

(22:12:56) ERROR: [Backend]: Unable to create Wineprefix: Error: Command failed: "/home/mauro/.var/app/com.heroicgameslauncher.hgl/config/heroic/tools/wine/Wine-GE-Proton7-31/bin/wine" wineboot --init wine: could not load kernel32.dll, status c0000135

(22:12:56) ERROR: [Backend]: Error running Wine command: Error: Command failed: "/home/mauro/.var/app/com.heroicgameslauncher.hgl/config/heroic/tools/wine/Wine-GE-Proton7-31/bin/wine" wineboot --init wineserver: using server-side synchronization. wine: RLIMIT_NICE is <= 20, unable to use setpriority safely 002c:fixme:winediag:LdrInitializeThunk wine-staging 7.0 is a testing version containing experimental patches. 002c:fixme:winediag:LdrInitializeThunk Please mention your exact version when filing bug reports on winehq.org. wine: could not load kernel32.dll, status c0000135

(22:12:56) ERROR: [Backend]: Unable to create Wineprefix: Error: Command failed: "/home/mauro/.var/app/com.heroicgameslauncher.hgl/config/heroic/tools/wine/Wine-GE-Proton7-31/bin/wine" wineboot --init wineserver: using server-side synchronization. wine: RLIMIT_NICE is <= 20, unable to use setpriority safely 002c:fixme:winediag:LdrInitializeThunk wine-staging 7.0 is a testing version containing experimental patches. 002c:fixme:winediag:LdrInitializeThunk Please mention your exact version when filing bug reports on winehq.org. wine: could not load kernel32.dll, status c0000135

(22:17:20) INFO: [Frontend]: Refreshing wine downloader releases (22:17:20) INFO: [WineDownloader]: Updating wine versions info (22:17:20) INFO: [WineDownloader]: Fetching upstream information... (22:17:33) INFO: [WineDownloader]: wine versions updated

Fall Guys Settings Log

System Info: Heroic Version: 2.4.3 Chopper Legendary Version: 0.20.28 Dark Energy (hotfix #2) OS: Freedesktop SDK KERNEL: 6.0.6-76060006-generic ARCH: x64 CPU: AMD Ryzen 7 4800H with Radeon Graphics @2.9 GOVERNOR: schedutil RAM: Total: 7.14 GiB Available: 2.53 GiB GRAPHICS: GPU0: TU117M VRAM: 32MB DRIVER: GPU1: Renoir VRAM: 512MB DRIVER:
PROTOCOL: x11

Game Settings: { "autoInstallDxvk": false, "autoInstallVkd3d": false, "preferSystemLibs": false, "maxSharpness": 2, "language": "", "nvidiaPrime": false, "enviromentOptions": [], "wrapperOptions": [], "savesPath": "", "showFps": false, "targetExe": "", "useGameMode": true, "winePrefix": "/home/mauro/Games/Heroic/Prefixes/FallGuys", "wineVersion": { "bin": "/home/mauro/.var/app/com.heroicgameslauncher.hgl/config/heroic/tools/wine/Wine-GE-Proton7-31/bin/wine", "name": "Wine - Wine-GE-Proton7-31", "type": "wine", "lib": "/home/mauro/.var/app/com.heroicgameslauncher.hgl/config/heroic/tools/wine/Wine-GE-Proton7-31/lib64", "lib32": "/home/mauro/.var/app/com.heroicgameslauncher.hgl/config/heroic/tools/wine/Wine-GE-Proton7-31/lib", "wineserver": "/home/mauro/.var/app/com.heroicgameslauncher.hgl/config/heroic/tools/wine/Wine-GE-Proton7-31/bin/wineserver", "wineboot": "/home/mauro/.var/app/com.heroicgameslauncher.hgl/config/heroic/tools/wine/Wine-GE-Proton7-31/bin/wineboot" }, "eacRuntime": true, "battlEyeRuntime": false, "gogSaves": [] }

Game launched at: Mon Nov 21 2022 09:34:08 GMT-0400 (Horário Padrão do Amazonas)

Steps to reproduce

  1. Go to 'Fall Guys Download Page, logged in EGS Heroic interface'
  2. Click on 'Install, and then Tools Tab and Enable EOS or try click Winecfg or Winetricks button at game wine settings'
  3. See error (computer freezes or winecfg doesn't start or winetricks windoes keeps loading without any text.

Expected behavior

Screenshots

When computer freezes (picture from cellphone)

WhatsApp Image 2022-11-21 at 22 35 36

Enable EOS Overlay

Captura de tela de 2022-11-21 22-36-20

Winetricks button

Captura de tela de 2022-11-21 22-36-42

System Information

Additional information

Etaash-mathamsetty commented 1 year ago

something is wrong with the way you have set wine up, the problem you are facing has nothing to with heroic (probably missing the dependencies for wine)

karolosmagnus commented 1 year ago

something is wrong with the way you have set wine up, the problem you are facing has nothing to with heroic (probably missing the dependencies for wine)

I removed completely the wine and winetricks previous installed with --purge flag in terminal and reinstalled through there. Now it's working . A suggestion: I'm using Wine-Ge-Proton version 7.32. The newers weren't recognized by Heroic. Wine-GE-Proton 7.31 didn't work. I'll close this issue.