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Heroic-Games-Launcher / HeroicGamesLauncher

A games launcher for GOG, Amazon and Epic Games for Linux, Windows and macOS.
https://heroicgameslauncher.com
GNU General Public License v3.0
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Heroic Launcher (2.5.2) on Steam Deck -> Save-Sync tab not showing up #2318

Closed phila-delphia closed 1 year ago

phila-delphia commented 1 year ago

Describe the bug

Hi there! Thank you for having me on github. This is my first post, so I hope, I`ll get it right:

Version: 2.5.2 Hotfix #2

Bug: The "Save-Sync" Tab does not showup in my Heroic Launcher on the "Steam Deck."

Steps to resolve: As I have read in this thread (https://github.com/Heroic-Games-Launcher/HeroicGamesLauncher/issues/1777), I tried reset the "Heroic Cache" and "re-synced" the library. I tried to reset Heroic as well.

Thank you for your suggestions

All the best

phil

Add logs

(13:14:10) INFO:    [Connection]:       Connectivity: check-online
(13:14:10) INFO:    [Connection]:       Pinging external endpoints
(13:14:10) INFO:    [Legendary]:        Running command: /app/bin/heroic/resources/app.asar.unpacked/build/bin/linux/legendary --version
(13:14:10) INFO:    [Legendary]:        Legendary location: /app/bin/heroic/resources/app.asar.unpacked/build/bin/linux/legendary
(13:14:10) INFO:    [Gog]:              GOGDL location: /app/bin/heroic/resources/app.asar.unpacked/build/bin/linux/gogdl
(13:14:10) WARNING: [Backend]:          Failed to register protocol with OS.
(13:14:10) INFO:    [Connection]:       Connectivity: online
(13:14:10) INFO:    [Backend]:          User Not Found, removing it from Store
(13:14:10) INFO:    [Gog]:              Getting data about the user
(13:14:10) INFO:    [Backend]:          AreWeAntiCheatYet data downloaded
(13:14:10) INFO:    [Gog]:              Running command: /app/bin/heroic/resources/app.asar.unpacked/build/bin/linux/gogdl --version
(13:14:11) INFO:    [Gog]:              Saved user data to config
(13:14:11) INFO:    [Backend]:

Heroic Version: 2.5.2 Yamato
Legendary Version:  0.20.31 Dark Energy (hotfix #5)
GOGdl Version: 0.5
OS: Freedesktop SDK KERNEL: 5.13.0-valve36-1-neptune ARCH: x64
CPU: AMD Custom APU 0405 @2.13 GOVERNOR: schedutil
RAM: Total: 14.47 GiB Available: 10.33 GiB
GRAPHICS: GPU0: VanGogh [AMD Custom GPU 0405] VRAM: 512MB
PROTOCOL: x11

(13:14:11) INFO:    [Frontend]:         Refreshing Library
(13:14:11) INFO:    [Legendary]:        Refreshing library...
(13:14:11) INFO:    [Gog]:              Getting GOG library
(13:14:11) INFO:    [Backend]:          Frontend Ready
(13:14:11) INFO:    [Backend]:          Checking for current version changelog
(13:14:12) INFO:    [Gog]:              Number of library pages: 6
(13:14:12) INFO:    [Gog]:              Getting data for page 2
(13:14:12) INFO:    [Gog]:              Getting data for page 3
(13:14:12) INFO:    [Gog]:              Getting data for page 4
(13:14:12) INFO:    [Winetricks]:       Downloading Winetricks
(13:14:13) INFO:    [Gog]:              Getting data for page 5
(13:14:13) INFO:    [Gog]:              Getting data for page 6
(13:14:15) INFO:    [Gog]:              Getting data for page 2
(13:14:15) INFO:    [Gog]:              Getting data for page 3
(13:14:16) INFO:    [Gog]:              Getting data for page 4
(13:14:16) INFO:    [Backend]:          Starting the Download Queue
(13:14:16) INFO:    [Gog]:              Saved games data
(13:14:17) INFO:    [Frontend]:         No cache found, getting data from legendary...
(13:14:17) INFO:    [Legendary]:        Refreshing library...
(13:19:49) INFO:    [Connection]:       Connectivity: offline
(13:21:44) INFO:    [Connection]:       Connectivity: check-online
(13:21:44) INFO:    [Connection]:       Pinging external endpoints
(13:21:44) INFO:    [Connection]:       Connectivity: online
(13:21:59) INFO:    [Legendary]:        Running command: /app/bin/heroic/resources/app.asar.unpacked/build/bin/linux/legendary --version
(13:21:59) INFO:    [Gog]:              Running command: /app/bin/heroic/resources/app.asar.unpacked/build/bin/linux/gogdl --version
(13:29:02) INFO:    [Connection]:       Connectivity: offline
(13:29:12) INFO:    [Connection]:       Connectivity: check-online
(13:29:12) INFO:    [Connection]:       Pinging external endpoints
(13:29:12) INFO:    [Connection]:       Connectivity: online
(13:34:41) INFO:    [Connection]:       Connectivity: offline
(13:34:49) INFO:    [Connection]:       Connectivity: check-online
(13:34:49) INFO:    [Connection]:       Pinging external endpoints
(13:34:49) INFO:    [Connection]:       Connectivity: online
(13:35:00) INFO:    [Legendary]:        Running command: /app/bin/heroic/resources/app.asar.unpacked/build/bin/linux/legendary --version
(13:35:00) INFO:    [Gog]:              Running command: /app/bin/heroic/resources/app.asar.unpacked/build/bin/linux/gogdl --version
(13:36:45) INFO:    [Backend]:          Checking for current version changelog

Steps to reproduce

Open Heroic, go to Settings, there is no "Save-Sync" Tab

Expected behavior

Unter Settings there should be a tab called "Save-Sync"

Screenshots

IMG_20230106_134226

Heroic Version

Latest Stable

System Information

Steam OS

Additional information

No response

imLinguin commented 1 year ago

Save-Sync is a game specific option, so it's available in game settings (assuming game supports it) For what game do you want to use that feature?

phila-delphia commented 1 year ago

Save-Sync is a game specific option, so it's available in game settings (assuming game supports it) For what game do you want to use that feature?

Hello imLinguin!

Thank you for your reply. I`d like to use the function for any game in my GOG Library that support cloud saves. I recently tried "Bastion", "Baldo: The Guardian Owls" and "The Outer Worlds". All of those Games support GoG Cloud syncronisation. Still: The "Save-Sync" tab is shown in non of the mentioned cases.

All the best

phil

Nocccer commented 1 year ago

This video should explain everything:

https://user-images.githubusercontent.com/61798668/211125305-bff7e3d1-f22a-4114-8f81-4c382e7dcad3.mp4

phila-delphia commented 1 year ago

This video should explain everything:

Thank you Noccer for taking your time. I understand that the title in question must support Cloud Sync. I thought all titles that support GoG`s Cloud Sync feature are supported by Heroic as well - that does not seem to be the case

All the best

phil

redromnon commented 1 year ago

Moreover, you can also check at the Sync Saves label under the game's description on the Game Page rather than opening up the Game Settings.

You will notice that in the above video -

redromnon commented 1 year ago

Closing since this isn't an issue.