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Heroic-Games-Launcher / HeroicGamesLauncher

A games launcher for GOG, Amazon and Epic Games for Linux, Windows and macOS.
https://heroicgameslauncher.com
GNU General Public License v3.0
8.25k stars 433 forks source link

Login error #2735

Closed Thibautroi closed 1 year ago

Thibautroi commented 1 year ago

Describe the bug

Hello, when i login, it show me this error : image

Add logs

a

Steps to reproduce

  1. Login
  2. Wait
  3. Error

Expected behavior

Login without error

Screenshots

image

Heroic Version

Latest Stable

System Information

Additional information

No response

Thibautroi commented 1 year ago

This issue happened to me for every game, i can't do anything

arielj commented 1 year ago

Similar(?) error here...

Win11 x64 Heroic v2.7.1

Screenshot 2023-05-28 085014

this one can be ignored, it's an errors on epic's servers that also affects the official client, you can safely ignore it (it only prevents you from installing one of fallout new vegas dlcs, but nothing more)

it should get fixed by itself after epic fixes their data

arielj commented 1 year ago

@MeVietName a user had the same issue reported in discord and got it to work by using the Flatpak version

https://discord.com/channels/812703221789097985/1101244474182602762/1101244474182602762

for the error message it looks like a permissions issue

try with the flatpak

Thibautroi commented 1 year ago

I tried it, but it still doesn't work for me :/

Here is the log if it can be helpful (Sorry the log is quite big, i'm not use to git hub i don't know what to do)

`(15:27:01) INFO: [Legendary]: Refreshing library... (15:27:01) INFO: [Legendary]: Refreshing Epic Games... (15:27:01) INFO: [Connection]: Connectivity: check-online (15:27:01) INFO: [Connection]: Pinging external endpoints (15:27:01) INFO: [Legendary]: Running command: /app/bin/heroic/resources/app.asar.unpacked/build/bin/linux/legendary --version (15:27:01) INFO: [Legendary]: Legendary location: /app/bin/heroic/resources/app.asar.unpacked/build/bin/linux/legendary (15:27:01) INFO: [Gog]: GOGDL location: /app/bin/heroic/resources/app.asar.unpacked/build/bin/linux/gogdl (15:27:01) INFO: [Gog]: GOGDL location: /app/bin/heroic/resources/app.asar.unpacked/build/bin/linux/gogdl (15:27:01) INFO: [Legendary]: Game list updated, got 63 games & DLCs (15:27:01) WARNING: [Backend]: Failed to register protocol with OS. (15:27:01) INFO: [Connection]: Connectivity: online (15:27:01) INFO: [Gog]: Running command: /app/bin/heroic/resources/app.asar.unpacked/build/bin/linux/gogdl --auth-config-path /home/thibaut/.var/app/com.heroicgameslauncher.hgl/config/heroic/gog_store/auth.json --version (15:27:01) INFO: [Legendary]: Running command: /app/bin/heroic/resources/app.asar.unpacked/build/bin/linux/legendary list --third-party (15:27:01) INFO: [Backend]: AreWeAntiCheatYet data downloaded (15:27:01) INFO: [Backend]: Loading Screen Ready (15:27:01) INFO: [Frontend]: Refreshing Library (15:27:01) WARNING: [Backend]: listUpdateableGames not implemented on Sideload Library Manager (15:27:01) INFO: [Gog]: Found 0 game(s) to update (15:27:01) INFO: [Backend]: Frontend Ready (15:27:02) INFO: [Backend]:

Heroic Version: 2.7.1 Eustass Kid Legendary Version: 0.20.32 Dark Energy (hotfix #6) GOGdl Version: 0.7.1

Electron Version: 23.1.4 Chrome Version: 110.0.5481.192 NodeJS Version: 18.12.1

OS: Freedesktop SDK KERNEL: 5.19.0-42-generic ARCH: x64 CPU: Intel Core™ i5-8500 @3 GOVERNOR: powersave RAM: Total: 15.5 GiB Available: 11.15 GiB GRAPHICS: GPU0: GP106 [GeForce GTX 1060 6GB] VRAM: 32MB PROTOCOL: x11

(15:27:02) INFO: [Backend]: Checking for current version changelog (15:27:02) INFO: [Legendary]: Checking for game updates: /app/bin/heroic/resources/app.asar.unpacked/build/bin/linux/legendary list --third-party (15:27:03) WARNING: [Legendary]: Failed to parse games from /home/thibaut/.var/app/com.heroicgameslauncher.hgl/config/legendary/installed.json with: Error: ENOENT: no such file or directory, open '/home/thibaut/.var/app/com.heroicgameslauncher.hgl/config/legendary/installed.json' at Object.openSync (node:fs:600:3) at Object.func [as openSync] (node:electron/js2c/asar_bundle:2:1822) at Object.readFileSync (node:fs:468:35) at t.readFileSync (node:electron/js2c/asar_bundle:2:9165) at Module.listUpdateableGames (/app/bin/heroic/resources/app.asar/build/electron/main.4610ef1f.js:98:4371) at async /app/bin/heroic/resources/app.asar/build/electron/main.4610ef1f.js:191:3949 at async node:electron/js2c/browser_init:2:97893 (15:27:03) INFO: [Legendary]: Found 0 games to update (15:27:03) INFO: [Winetricks]: Downloading Winetricks (15:27:06) INFO: [Backend]: Starting the Download Queue (15:27:09) INFO: [ExtraGameInfo]: Using cached ExtraGameInfo data for Rocket League (15:27:09) DEBUG: [Legendary]: Using cached install info (15:27:09) INFO: [ExtraGameInfo]: Using cached ExtraGameInfo data for Rocket League (15:27:09) DEBUG: [Legendary]: Using cached install info (15:27:09) DEBUG: [Legendary]: Using cached install info (15:27:09) DEBUG: [Legendary]: Using cached install info (15:27:10) INFO: [Legendary]: Getting Info from Epic API (15:27:10) INFO: [Legendary]: Getting Info from Epic API (15:27:10) DEBUG: [Legendary]: Using cached install info (15:27:10) ERROR: [Backend]: Failed to check disk space for "/run/user/1000/doc/dbdc660e/Epic Games Jeu": Error: Command failed: df -Pk -- /run/user/1000/doc/dbdc660e df: /run/user/1000/doc/dbdc660e: No such file or directory

at ChildProcess.exithandler (node:child_process:422:12)
at ChildProcess.emit (node:events:513:28)
at maybeClose (node:internal/child_process:1091:16)
at Socket.<anonymous> (node:internal/child_process:449:11)
at Socket.emit (node:events:513:28)
at Pipe.<anonymous> (node:net:313:12)

(15:27:10) WARNING: [Backend]: Cannot write to "/run/user/1000/doc/dbdc660e/Epic Games Jeu": Error: EPERM: operation not permitted, access '/run/user/1000/doc/dbdc660e' (15:27:10) DEBUG: [Backend]: {"free":0,"diskSize":0,"message":"0 B / 0 B","validPath":false} (15:27:10) ERROR: [Backend]: Failed to check disk space for "/run/user/1000/doc/dbdc660e/Epic Games Jeu": Error: Command failed: df -Pk -- /run/user/1000/doc/dbdc660e df: /run/user/1000/doc/dbdc660e: No such file or directory

at ChildProcess.exithandler (node:child_process:422:12)
at ChildProcess.emit (node:events:513:28)
at maybeClose (node:internal/child_process:1091:16)
at ChildProcess._handle.onexit (node:internal/child_process:302:5)

(15:27:10) WARNING: [Backend]: Cannot write to "/run/user/1000/doc/dbdc660e/Epic Games Jeu": Error: EPERM: operation not permitted, access '/run/user/1000/doc/dbdc660e' (15:27:10) DEBUG: [Backend]: {"free":0,"diskSize":0,"message":"0 B / 0 B","validPath":false} (15:27:17) WARNING: [Backend]: Cannot write to "/run/user/1000/doc/44038d94/Rocket League": Error: EPERM: operation not permitted, access '/run/user/1000/doc/44038d94/Rocket League' (15:27:17) DEBUG: [Backend]: {"free":762177032192,"diskSize":842899910656,"message":"709.83 GiB / 785.01 GiB","validPath":false} (15:27:18) INFO: [Backend]: Writing config for Sugar (15:27:18) DEBUG: [Legendary]: Using cached install info (15:27:18) INFO: [DownloadManager]: Rocket League® was added to the download queue. (15:27:18) INFO: [Backend]: Preventing machine to sleep (15:27:18) DEBUG: [Legendary]: Using cached install info (15:27:18) DEBUG: [Legendary]: Using cached install info (15:27:18) DEBUG: [Legendary]: Using cached install info (15:27:18) INFO: [Legendary]: Installing Sugar: /app/bin/heroic/resources/app.asar.unpacked/build/bin/linux/legendary install Sugar --platform Windows --base-path "/run/user/1000/doc/44038d94/Rocket League" --skip-dlcs --skip-sdl -y (15:27:18) DEBUG: [Legendary]: Logging to file "/home/thibaut/.var/app/com.heroicgameslauncher.hgl/config/heroic/GamesConfig/Sugar.log" (15:27:18) DEBUG: [Legendary]: Using cached install info (15:27:18) DEBUG: [Legendary]: Using cached install info (15:27:20) INFO: [Backend]: Adding shortcuts for Rocket League® (15:27:20) INFO: [DownloadManager]: Finished Installation of Sugar (15:27:20) INFO: [DownloadManager]: Sugar added to download manager finished. (15:27:20) INFO: [DownloadManager]: Sugar removed from download manager. (15:27:20) INFO: [Frontend]: Refreshing Library (15:27:20) INFO: [Legendary]: Refreshing library... (15:27:20) INFO: [Legendary]: Refreshing Epic Games... (15:27:20) INFO: [Legendary]: Game list updated, got 63 games & DLCs (15:27:20) DEBUG: [Legendary]: Using cached install info (15:27:20) DEBUG: [Legendary]: Using cached install info (15:27:20) DEBUG: [Legendary]: Using cached install info (15:27:20) DEBUG: [Legendary]: Using cached install info (15:27:21) INFO: [Legendary]: Running command: /app/bin/heroic/resources/app.asar.unpacked/build/bin/linux/legendary list --third-party (15:27:32) INFO: [Legendary]: Logging out: /app/bin/heroic/resources/app.asar.unpacked/build/bin/linux/legendary auth --delete (15:27:33) INFO: [Legendary]: Running command: /app/bin/heroic/resources/app.asar.unpacked/build/bin/linux/legendary cleanup (15:27:33) INFO: [Backend]: Checking for current version changelog (15:27:44) INFO: [Legendary]: Logging in: /app/bin/heroic/resources/app.asar.unpacked/build/bin/linux/legendary auth --code (15:27:45) INFO: [Frontend]: Refreshing Library (15:27:45) INFO: [Legendary]: Refreshing library... (15:27:45) INFO: [Legendary]: Refreshing Epic Games... (15:27:45) ERROR: [Legendary]: Failed to parse 02107cba432c4551a027d25d597adc49.json (15:27:45) ERROR: [Legendary]: Failed to parse 06e53aec2b194423af417babe92050db.json (15:27:45) ERROR: [Legendary]: Failed to parse 0a2d9f6403244d12969e11da6713137b.json (15:27:45) ERROR: [Legendary]: Failed to parse 18161d3ef68e4166968036626d173f25.json (15:27:45) ERROR: [Legendary]: Failed to parse 29c30b4114b247678453c84ae156715d.json (15:27:45) ERROR: [Legendary]: Failed to parse 2a7875f5060d4381af355104773ca649.json (15:27:45) ERROR: [Legendary]: Failed to parse 30d3a88d29e24716ac5a4720042289f7.json (15:27:45) ERROR: [Legendary]: Failed to parse 373a4372c20540aca7fdd880d27fa49a.json (15:27:45) ERROR: [Legendary]: Failed to parse 38c0129b680e4843b4807b98bad67027.json (15:27:45) ERROR: [Legendary]: Failed to parse 398965b67f314d31b0683b8ea11c93a4.json (15:27:45) ERROR: [Legendary]: Failed to parse 64b0c77d07f644e6a2326a1fd7ab9926.json (15:27:45) ERROR: [Legendary]: Failed to parse 678fd78b68e7432b82d6cbc2928d33fb.json (15:27:45) ERROR: [Legendary]: Failed to parse 87441b64c6d746b7a7c90017c227dd0c.json (15:27:45) ERROR: [Legendary]: Failed to parse 8935bb3e1420443a9789fe01758039a5.json (15:27:45) ERROR: [Legendary]: Failed to parse 8b5f1c51be3844bab51e2ee1089839f5.json (15:27:45) ERROR: [Legendary]: Failed to parse 8fceb562623c430db9bb6abf0549c43e.json (15:27:45) ERROR: [Legendary]: Failed to parse 9361c8c6d2f34b42b5f2f61093eedf48.json (15:27:45) ERROR: [Legendary]: Failed to parse 9d2d0eb64d5c44529cece33fe2a46482.json (15:27:45) ERROR: [Legendary]: Failed to parse Anchovy.json (15:27:45) ERROR: [Legendary]: Failed to parse AzaleaAlpha.json (15:27:45) ERROR: [Legendary]: Failed to parse Barracuda.json (15:27:45) ERROR: [Legendary]: Failed to parse Chives.json (15:27:45) ERROR: [Legendary]: Failed to parse Cobra.json (15:27:45) ERROR: [Legendary]: Failed to parse Corydalis.json (15:27:45) ERROR: [Legendary]: Failed to parse Dodo.json (15:27:45) ERROR: [Legendary]: Failed to parse Fortnite.json (15:27:45) ERROR: [Legendary]: Failed to parse Grouse.json (15:27:45) ERROR: [Legendary]: Failed to parse Hake.json (15:27:45) ERROR: [Legendary]: Failed to parse Hoatzin.json (15:27:45) ERROR: [Legendary]: Failed to parse Hoki.json (15:27:45) ERROR: [Legendary]: Failed to parse Honeycreeper.json (15:27:45) ERROR: [Legendary]: Failed to parse Jackal.json (15:27:45) ERROR: [Legendary]: Failed to parse Jasper.json (15:27:45) ERROR: [Legendary]: Failed to parse Kinglet.json (15:27:45) ERROR: [Legendary]: Failed to parse KingletAztec.json (15:27:45) ERROR: [Legendary]: Failed to parse Marigold.json (15:27:45) ERROR: [Legendary]: Failed to parse Moa.json (15:27:45) ERROR: [Legendary]: Failed to parse Morganite.json (15:27:45) ERROR: [Legendary]: Failed to parse Ovenbird.json (15:27:45) ERROR: [Legendary]: Failed to parse Palila.json (15:27:45) ERROR: [Legendary]: Failed to parse Peony.json (15:27:45) ERROR: [Legendary]: Failed to parse Pewee.json (15:27:45) ERROR: [Legendary]: Failed to parse Pigeon.json (15:27:45) ERROR: [Legendary]: Failed to parse Sage.json (15:27:45) ERROR: [Legendary]: Failed to parse Stellula.json (15:27:45) ERROR: [Legendary]: Failed to parse Sugar.json (15:27:45) ERROR: [Legendary]: Failed to parse Sunbird.json (15:27:45) ERROR: [Legendary]: Failed to parse Turkey.json (15:27:45) ERROR: [Legendary]: Failed to parse UnrealTournamentDev.json (15:27:45) ERROR: [Legendary]: Failed to parse Wombat.json (15:27:45) ERROR: [Legendary]: Failed to parse WorldExplorersLive.json (15:27:45) ERROR: [Legendary]: Failed to parse a019487eae90442baa6e2cc84a61447e.json (15:27:45) ERROR: [Legendary]: Failed to parse a434dcb20f0d439b93aaa31dac9e3210.json (15:27:45) ERROR: [Legendary]: Failed to parse aa.json (15:27:45) ERROR: [Legendary]: Failed to parse aafc587fbf654758802c8e41e4fb3255.json (15:27:45) ERROR: [Legendary]: Failed to parse bcbc03d8812a44c18f41cf7d5f849265.json (15:27:45) ERROR: [Legendary]: Failed to parse bf35243e8c3542e082bc7042e0592183.json (15:27:45) ERROR: [Legendary]: Failed to parse d68f964c809145b682e1d768aa126f31.json (15:27:45) ERROR: [Legendary]: Failed to parse e4867c438f854da5a1d1f8c8609cac22.json (15:27:45) ERROR: [Legendary]: Failed to parse ed93b18355a84230938c705121c63661.json (15:27:45) ERROR: [Legendary]: Failed to parse fe6c485736bc4ed48c835290ce48099b.json (15:27:45) ERROR: [Legendary]: Failed to parse huddle.json (15:27:45) ERROR: [Legendary]: Failed to parse stargazer.json (15:27:45) INFO: [Legendary]: Game list updated, got 63 games & DLCs (15:27:45) INFO: [Frontend]: Called Login (15:27:45) INFO: [Frontend]: No cache found, getting data from legendary... (15:27:45) INFO: [Legendary]: Refreshing library... (15:27:45) INFO: [Legendary]: Refreshing Epic Games... (15:27:45) ERROR: [Legendary]: Failed to parse 02107cba432c4551a027d25d597adc49.json (15:27:45) ERROR: [Legendary]: Failed to parse 06e53aec2b194423af417babe92050db.json (15:27:45) ERROR: [Legendary]: Failed to parse 0a2d9f6403244d12969e11da6713137b.json (15:27:45) ERROR: [Legendary]: Failed to parse 18161d3ef68e4166968036626d173f25.json (15:27:45) ERROR: [Legendary]: Failed to parse 29c30b4114b247678453c84ae156715d.json (15:27:45) ERROR: [Legendary]: Failed to parse 2a7875f5060d4381af355104773ca649.json (15:27:45) ERROR: [Legendary]: Failed to parse 30d3a88d29e24716ac5a4720042289f7.json (15:27:45) ERROR: [Legendary]: Failed to parse 373a4372c20540aca7fdd880d27fa49a.json (15:27:45) ERROR: [Legendary]: Failed to parse 38c0129b680e4843b4807b98bad67027.json (15:27:45) ERROR: [Legendary]: Failed to parse 398965b67f314d31b0683b8ea11c93a4.json (15:27:45) ERROR: [Legendary]: Failed to parse 64b0c77d07f644e6a2326a1fd7ab9926.json (15:27:45) ERROR: [Legendary]: Failed to parse 678fd78b68e7432b82d6cbc2928d33fb.json (15:27:45) ERROR: [Legendary]: Failed to parse 87441b64c6d746b7a7c90017c227dd0c.json (15:27:45) ERROR: [Legendary]: Failed to parse 8935bb3e1420443a9789fe01758039a5.json (15:27:45) ERROR: [Legendary]: Failed to parse 8b5f1c51be3844bab51e2ee1089839f5.json (15:27:45) ERROR: [Legendary]: Failed to parse 8fceb562623c430db9bb6abf0549c43e.json (15:27:45) ERROR: [Legendary]: Failed to parse 9361c8c6d2f34b42b5f2f61093eedf48.json (15:27:45) ERROR: [Legendary]: Failed to parse 9d2d0eb64d5c44529cece33fe2a46482.json (15:27:45) ERROR: [Legendary]: Failed to parse Anchovy.json (15:27:45) ERROR: [Legendary]: Failed to parse AzaleaAlpha.json (15:27:45) ERROR: [Legendary]: Failed to parse Barracuda.json (15:27:45) ERROR: [Legendary]: Failed to parse Chives.json (15:27:45) ERROR: [Legendary]: Failed to parse Cobra.json (15:27:45) ERROR: [Legendary]: Failed to parse Corydalis.json (15:27:45) ERROR: [Legendary]: Failed to parse Dodo.json (15:27:45) ERROR: [Legendary]: Failed to parse Fortnite.json (15:27:45) ERROR: [Legendary]: Failed to parse Grouse.json (15:27:45) ERROR: [Legendary]: Failed to parse Hake.json (15:27:45) ERROR: [Legendary]: Failed to parse Hoatzin.json (15:27:45) ERROR: [Legendary]: Failed to parse Hoki.json (15:27:45) ERROR: [Legendary]: Failed to parse Honeycreeper.json (15:27:45) ERROR: [Legendary]: Failed to parse Jackal.json (15:27:45) ERROR: [Legendary]: Failed to parse Jasper.json (15:27:45) ERROR: [Legendary]: Failed to parse Kinglet.json (15:27:45) ERROR: [Legendary]: Failed to parse KingletAztec.json (15:27:45) ERROR: [Legendary]: Failed to parse Marigold.json (15:27:45) ERROR: [Legendary]: Failed to parse Moa.json (15:27:45) ERROR: [Legendary]: Failed to parse Morganite.json (15:27:45) ERROR: [Legendary]: Failed to parse Ovenbird.json (15:27:45) ERROR: [Legendary]: Failed to parse Palila.json (15:27:45) ERROR: [Legendary]: Failed to parse Peony.json (15:27:45) ERROR: [Legendary]: Failed to parse Pewee.json (15:27:45) ERROR: [Legendary]: Failed to parse Pigeon.json (15:27:45) ERROR: [Legendary]: Failed to parse Sage.json (15:27:45) ERROR: [Legendary]: Failed to parse Stellula.json (15:27:45) ERROR: [Legendary]: Failed to parse Sugar.json (15:27:45) ERROR: [Legendary]: Failed to parse Sunbird.json (15:27:45) ERROR: [Legendary]: Failed to parse Turkey.json (15:27:45) ERROR: [Legendary]: Failed to parse UnrealTournamentDev.json (15:27:45) ERROR: [Legendary]: Failed to parse Wombat.json (15:27:45) ERROR: [Legendary]: Failed to parse WorldExplorersLive.json (15:27:45) ERROR: [Legendary]: Failed to parse a019487eae90442baa6e2cc84a61447e.json (15:27:45) ERROR: [Legendary]: Failed to parse a434dcb20f0d439b93aaa31dac9e3210.json (15:27:45) ERROR: [Legendary]: Failed to parse aa.json (15:27:45) ERROR: [Legendary]: Failed to parse aafc587fbf654758802c8e41e4fb3255.json (15:27:45) ERROR: [Legendary]: Failed to parse bcbc03d8812a44c18f41cf7d5f849265.json (15:27:45) ERROR: [Legendary]: Failed to parse bf35243e8c3542e082bc7042e0592183.json (15:27:45) ERROR: [Legendary]: Failed to parse d68f964c809145b682e1d768aa126f31.json (15:27:45) ERROR: [Legendary]: Failed to parse e4867c438f854da5a1d1f8c8609cac22.json (15:27:45) ERROR: [Legendary]: Failed to parse ed93b18355a84230938c705121c63661.json (15:27:45) ERROR: [Legendary]: Failed to parse fe6c485736bc4ed48c835290ce48099b.json (15:27:45) ERROR: [Legendary]: Failed to parse huddle.json (15:27:45) ERROR: [Legendary]: Failed to parse stargazer.json (15:27:45) INFO: [Legendary]: Game list updated, got 63 games & DLCs (15:27:45) INFO: [Frontend]: Force Update (15:27:45) INFO: [Legendary]: Running command: /app/bin/heroic/resources/app.asar.unpacked/build/bin/linux/legendary list --third-party (15:27:46) INFO: [Legendary]: Running command: /app/bin/heroic/resources/app.asar.unpacked/build/bin/linux/legendary list --third-party (15:27:54) INFO: [ExtraGameInfo]: Using cached ExtraGameInfo data for Rocket League (15:27:54) INFO: [Legendary]: Getting more details with 'legendary info' (15:27:54) INFO: [ExtraGameInfo]: Using cached ExtraGameInfo data for Rocket League (15:27:54) INFO: [Legendary]: Getting more details with 'legendary info' (15:27:54) INFO: [Legendary]: Getting more details with 'legendary info' (15:27:54) INFO: [Legendary]: Getting more details with 'legendary info' (15:27:54) INFO: [Legendary]: Running command: /app/bin/heroic/resources/app.asar.unpacked/build/bin/linux/legendary info Sugar --platform Windows --json (15:27:54) INFO: [Legendary]: Running command: /app/bin/heroic/resources/app.asar.unpacked/build/bin/linux/legendary info Sugar --platform Windows --json (15:27:54) INFO: [Legendary]: Running command: /app/bin/heroic/resources/app.asar.unpacked/build/bin/linux/legendary info Sugar --platform Windows --json (15:27:54) INFO: [Legendary]: Running command: /app/bin/heroic/resources/app.asar.unpacked/build/bin/linux/legendary info Sugar --platform Windows --json (15:27:55) INFO: [Legendary]: Getting Info from Epic API (15:27:55) INFO: [Legendary]: Getting Info from Epic API (15:27:56) INFO: [Legendary]: Getting more details with 'legendary info' (15:27:56) WARNING: [Backend]: Cannot write to "/run/user/1000/doc/dbdc660e/Epic Games Jeu": Error: EPERM: operation not permitted, access '/run/user/1000/doc/dbdc660e/Epic Games Jeu' (15:27:56) DEBUG: [Backend]: {"free":762177032192,"diskSize":842899910656,"message":"709.83 GiB / 785.01 GiB","validPath":false} (15:27:57) INFO: [Legendary]: Running command: /app/bin/heroic/resources/app.asar.unpacked/build/bin/linux/legendary info Sugar --platform Windows --json (15:27:59) WARNING: [Backend]: Cannot write to "/run/user/1000/doc/dbdc660e/Epic Games Jeu": Error: EPERM: operation not permitted, access '/run/user/1000/doc/dbdc660e/Epic Games Jeu' (15:27:59) DEBUG: [Backend]: {"free":762177032192,"diskSize":842899910656,"message":"709.83 GiB / 785.01 GiB","validPath":false} (15:28:07) INFO: [Backend]: Writing config for Sugar (15:28:07) DEBUG: [Legendary]: Using cached install info (15:28:07) INFO: [DownloadManager]: Rocket League® was added to the download queue. (15:28:07) INFO: [Backend]: Preventing machine to sleep (15:28:07) DEBUG: [Legendary]: Using cached install info (15:28:07) DEBUG: [Legendary]: Using cached install info (15:28:07) DEBUG: [Legendary]: Using cached install info (15:28:07) INFO: [Legendary]: Installing Sugar: /app/bin/heroic/resources/app.asar.unpacked/build/bin/linux/legendary install Sugar --platform Windows --base-path "/run/user/1000/doc/dbdc660e/Epic Games Jeu" --skip-dlcs --skip-sdl -y (15:28:07) DEBUG: [Legendary]: Logging to file "/home/thibaut/.var/app/com.heroicgameslauncher.hgl/config/heroic/GamesConfig/Sugar.log" (15:28:07) DEBUG: [Legendary]: Using cached install info (15:28:07) DEBUG: [Legendary]: Using cached install info (15:28:09) INFO: [Backend]: Adding shortcuts for Rocket League® (15:28:09) INFO: [DownloadManager]: Finished Installation of Sugar (15:28:09) INFO: [DownloadManager]: Sugar added to download manager finished. (15:28:09) INFO: [DownloadManager]: Sugar removed from download manager. (15:28:09) INFO: [Frontend]: Refreshing Library (15:28:09) INFO: [Legendary]: Refreshing library... (15:28:09) INFO: [Legendary]: Refreshing Epic Games... (15:28:09) INFO: [Legendary]: Game list updated, got 63 games & DLCs (15:28:09) INFO: [Backend]: Stopping Power Saver Blocker (15:28:09) DEBUG: [Legendary]: Using cached install info (15:28:09) DEBUG: [Legendary]: Using cached install info (15:28:09) DEBUG: [Legendary]: Using cached install info (15:28:09) INFO: [Legendary]: Running command: /app/bin/heroic/resources/app.asar.unpacked/build/bin/linux/legendary list --third-party (15:28:15) DEBUG: [Legendary]: Using cached install info (15:28:15) WARNING: [Backend]: Cannot write to "/run/user/1000/doc/dbdc660e/Epic Games Jeu": Error: EPERM: operation not permitted, access '/run/user/1000/doc/dbdc660e/Epic Games Jeu' (15:28:15) DEBUG: [Backend]: {"free":762177032192,"diskSize":842899910656,"message":"709.83 GiB / 785.01 GiB","validPath":false} (15:28:15) WARNING: [Backend]: Cannot write to "/run/user/1000/doc/dbdc660e/Epic Games Jeu": Error: EPERM: operation not permitted, access '/run/user/1000/doc/dbdc660e/Epic Games Jeu' (15:28:15) DEBUG: [Backend]: {"free":762177032192,"diskSize":842899910656,"message":"709.83 GiB / 785.01 GiB","validPath":false} (15:28:19) WARNING: [Backend]: Cannot write to "/run/user/1000/doc/44038d94/Rocket League": Error: EPERM: operation not permitted, access '/run/user/1000/doc/44038d94/Rocket League' (15:28:19) DEBUG: [Backend]: {"free":762177032192,"diskSize":842899910656,"message":"709.83 GiB / 785.01 GiB","validPath":false} (15:28:20) INFO: [Backend]: Writing config for Sugar (15:28:20) DEBUG: [Legendary]: Using cached install info (15:28:20) INFO: [DownloadManager]: Rocket League® was added to the download queue. (15:28:20) DEBUG: [Legendary]: Using cached install info (15:28:20) DEBUG: [Legendary]: Using cached install info (15:28:20) DEBUG: [Legendary]: Using cached install info (15:28:20) INFO: [Legendary]: Installing Sugar: /app/bin/heroic/resources/app.asar.unpacked/build/bin/linux/legendary install Sugar --platform Windows --base-path "/run/user/1000/doc/44038d94/Rocket League" --skip-dlcs --skip-sdl -y (15:28:20) DEBUG: [Legendary]: Logging to file "/home/thibaut/.var/app/com.heroicgameslauncher.hgl/config/heroic/GamesConfig/Sugar.log" (15:28:20) DEBUG: [Legendary]: Using cached install info (15:28:20) DEBUG: [Legendary]: Using cached install info (15:28:22) INFO: [Backend]: Adding shortcuts for Rocket League® (15:28:22) INFO: [DownloadManager]: Finished Installation of Sugar (15:28:22) INFO: [DownloadManager]: Sugar added to download manager finished. (15:28:22) INFO: [DownloadManager]: Sugar removed from download manager. (15:28:22) INFO: [Frontend]: Refreshing Library (15:28:22) INFO: [Legendary]: Refreshing library... (15:28:22) INFO: [Legendary]: Refreshing Epic Games... (15:28:22) INFO: [Legendary]: Game list updated, got 63 games & DLCs (15:28:22) INFO: [Backend]: Stopping Power Saver Blocker (15:28:22) DEBUG: [Legendary]: Using cached install info (15:28:22) DEBUG: [Legendary]: Using cached install info (15:28:22) DEBUG: [Legendary]: Using cached install info (15:28:23) INFO: [Legendary]: Running command: /app/bin/heroic/resources/app.asar.unpacked/build/bin/linux/legendary list --third-party (15:28:26) DEBUG: [Legendary]: Using cached install info (15:28:26) WARNING: [Backend]: Cannot write to "/run/user/1000/doc/dbdc660e/Epic Games Jeu": Error: EPERM: operation not permitted, access '/run/user/1000/doc/dbdc660e/Epic Games Jeu' (15:28:26) DEBUG: [Backend]: {"free":762177032192,"diskSize":842899910656,"message":"709.83 GiB / 785.01 GiB","validPath":false} (15:28:26) WARNING: [Backend]: Cannot write to "/run/user/1000/doc/dbdc660e/Epic Games Jeu": Error: EPERM: operation not permitted, access '/run/user/1000/doc/dbdc660e/Epic Games Jeu' (15:28:26) DEBUG: [Backend]: {"free":762177032192,"diskSize":842899910656,"message":"709.83 GiB / 785.01 GiB","validPath":false} (15:28:28) INFO: [Backend]: Writing config for Sugar (15:28:28) DEBUG: [Legendary]: Using cached install info (15:28:28) INFO: [DownloadManager]: Rocket League® was added to the download queue. (15:28:28) DEBUG: [Legendary]: Using cached install info (15:28:28) DEBUG: [Legendary]: Using cached install info (15:28:28) DEBUG: [Legendary]: Using cached install info (15:28:28) INFO: [Legendary]: Installing Sugar: /app/bin/heroic/resources/app.asar.unpacked/build/bin/linux/legendary install Sugar --platform Windows --base-path "/run/user/1000/doc/dbdc660e/Epic Games Jeu" --skip-dlcs --skip-sdl -y (15:28:28) DEBUG: [Legendary]: Logging to file "/home/thibaut/.var/app/com.heroicgameslauncher.hgl/config/heroic/GamesConfig/Sugar.log" (15:28:28) DEBUG: [Legendary]: Using cached install info (15:28:28) DEBUG: [Legendary]: Using cached install info (15:28:30) INFO: [Backend]: Adding shortcuts for Rocket League® (15:28:30) INFO: [DownloadManager]: Finished Installation of Sugar (15:28:30) INFO: [DownloadManager]: Sugar added to download manager finished. (15:28:30) INFO: [DownloadManager]: Sugar removed from download manager. (15:28:30) INFO: [Frontend]: Refreshing Library (15:28:30) INFO: [Legendary]: Refreshing library... (15:28:30) INFO: [Legendary]: Refreshing Epic Games... (15:28:30) INFO: [Legendary]: Game list updated, got 63 games & DLCs (15:28:30) INFO: [Backend]: Stopping Power Saver Blocker (15:28:30) DEBUG: [Legendary]: Using cached install info (15:28:30) DEBUG: [Legendary]: Using cached install info (15:28:30) DEBUG: [Legendary]: Using cached install info (15:28:30) INFO: [Legendary]: Running command: /app/bin/heroic/resources/app.asar.unpacked/build/bin/linux/legendary list --third-party `

arielj commented 1 year ago

Cannot write to "/run/user/1000/doc/dbdc660e/Epic Games Jeu": Error: EPERM: operation not permitted, access '/run/user/1000/doc/dbdc660e'

Make sure heroic flatpak has permission to read/write to that device. You can use Flatseal for that.

arielj commented 1 year ago

what's your OS? you didn't fill that in the issue description

Thibautroi commented 1 year ago

what's your OS? you didn't fill that in the issue description

I am using Ubuntu 22.04

Thibautroi commented 1 year ago

I enable this both option, and it work now ! Thank you ! image

m19u31 commented 1 year ago

@MeVietName a user had the same issue reported in discord and got it to work by using the Flatpak version

https://discord.com/channels/812703221789097985/1101244474182602762/1101244474182602762

for the error message it looks like a permissions issue

try with the flatpak

Same error here! and i fix it just changing permissions at ~/Games/Heroic folder