Closed ThomasHineXYZ closed 7 months ago
This is a specific issue with FallGuys and not with Heroic. Join our discord and search for FallGuys in the support section, it was discussed many times (I think you have to install the EOS version that comes with the game and not the one heroic installs, but check discord since I might be wrong)
@arielj the error isn't related to Fall Guys, that was a side effect of the error.
@ThomasHineXYZ the Files missing
error in Fall Guys is a really well known problem of that game in particular, it has specific steps to make it work, check in our discord, there's a lot of information there
Sorry I now see the last image better, I'll reopen this but I don't know if it's a Heroic error, looks like a Legendary error
you seem to be using a custom binary for legendary in Downloads/legendary.exe, do you still have the error if you use the binary that we ship with heroic?
also, what happens if you run XDG_CONFIG_HOME=C:\Users\Thomas\AppData\Roaming\heroic\legendaryConfig D:\Downloads\legendary(1).exe eos-overlay install -y --path C:\Users\Thomas\AppData\Roaming\heroic\tools\eos_overlay
in a command line?
and what happens if you run D:\Downloads\legendary(1).exe eos-overlay install -y --path C:\Users\Thomas\AppData\Roaming\heroic\tools\eos_overlay
?
(those commands are taken from the logs you share)
I've fixed the Fall Guys issue, so this is unrelated to that.
(21:57:04) INFO: [Legendary]: Legendary location: D:\Downloads\legendary(1).exe
(21:57:04) INFO: [Gog]: GOGDL location: C:\Users\Thomas\AppData\Local\Programs\heroic\resources\app.asar.unpacked\build\bin\win32\gogdl
(21:57:04) INFO: [Connection]: Connectivity: check-online
(21:57:04) INFO: [Connection]: Pinging external endpoints
(21:57:04) INFO: [Nile]: Refreshing library...
(21:57:04) INFO: [Nile]: Refreshing Amazon Games...
(21:57:04) INFO: [Nile]: Running command: XDG_CONFIG_HOME=C:\Users\Thomas\AppData\Roaming\heroic\nile_config C:\Users\Thomas\AppData\Local\Programs\heroic\resources\app.asar.unpacked\build\bin\win32\nile library sync
(21:57:05) INFO: [Nile]: Game list updated, got 284 games
(21:57:05) INFO: [Backend]: DRM module staus {
"neifaoindggfcjicffkgpmnlppeffabd": {
"name": "Google Widevine Windows CDM",
"status": "new",
"version": "1.0.2512.1"
},
"oimompecagnajdejgnnjijobebaeigek": {
"name": "Widevine Content Decryption Module",
"status": "new",
"version": "4.10.2557.0"
}
}
(21:57:05) INFO: [Legendary]: installed.json updated, refreshing library
(21:57:06) WARNING: [Backend]: Protocol already registered.
(21:57:06) INFO: [Connection]: Connectivity: online
(21:57:06) INFO: [Gog]: Checking if login is valid
(21:57:06) INFO: [Gog]: Running command: C:\Users\Thomas\AppData\Local\Programs\heroic\resources\app.asar.unpacked\build\bin\win32\gogdl --auth-config-path C:\Users\Thomas\AppData\Roaming\heroic\gog_store\auth.json auth
(21:57:06) INFO: [Backend]: VCRuntime is installed
(21:57:07) INFO: [Backend]: Loading Screen Ready
(21:57:07) INFO: [Legendary]: Running command: XDG_CONFIG_HOME=C:\Users\Thomas\AppData\Roaming\heroic\legendaryConfig D:\Downloads\legendary(1).exe --version
(21:57:08) INFO: [Gog]: Running command: C:\Users\Thomas\AppData\Local\Programs\heroic\resources\app.asar.unpacked\build\bin\win32\gogdl --auth-config-path C:\Users\Thomas\AppData\Roaming\heroic\gog_store\auth.json --version
(21:57:08) INFO: [Nile]: Running command: XDG_CONFIG_HOME=C:\Users\Thomas\AppData\Roaming\heroic\nile_config C:\Users\Thomas\AppData\Local\Programs\heroic\resources\app.asar.unpacked\build\bin\win32\nile --version
(21:57:08) INFO: [Nile]: Saved user data to config file
(21:57:08) INFO: [Backend]: Checking for new Heroic Updates
(21:57:08) INFO: [Frontend]: Refreshing undefined Library
(21:57:08) WARNING: [Backend]: refresh not implemented on Sideload Library Manager
(21:57:08) INFO: [Gog]: Running command: C:\Users\Thomas\AppData\Local\Programs\heroic\resources\app.asar.unpacked\build\bin\win32\gogdl --auth-config-path C:\Users\Thomas\AppData\Roaming\heroic\gog_store\auth.json auth
(21:57:08) INFO: [Legendary]: Refreshing library...
(21:57:08) INFO: [Legendary]: Refreshing Epic Games...
(21:57:09) INFO: [Nile]: Refreshing library...
(21:57:09) INFO: [Nile]: Refreshing Amazon Games...
(21:57:09) INFO: [Nile]: Running command: XDG_CONFIG_HOME=C:\Users\Thomas\AppData\Roaming\heroic\nile_config C:\Users\Thomas\AppData\Local\Programs\heroic\resources\app.asar.unpacked\build\bin\win32\nile library sync
(21:57:09) INFO: [Nile]: Game list updated, got 284 games
(21:57:10) INFO: [Legendary]: Game list updated, got 210 games & DLCs
(21:57:10) INFO: [Backend]: Frontend Ready
(21:57:10) INFO: [Gog]: Getting GOG library
(21:57:10) INFO: [Gog]: Running command: C:\Users\Thomas\AppData\Local\Programs\heroic\resources\app.asar.unpacked\build\bin\win32\gogdl --auth-config-path C:\Users\Thomas\AppData\Roaming\heroic\gog_store\auth.json auth
(21:57:10) INFO: [Backend]:
System Information:
CPU: 16x AMD Ryzen 7 5800X 8-Core Processor
Memory: 68.63 GB (used: 26.87 GB)
GPUs:
GPU 0:
Name: NVIDIA Corporation GA104 [GeForce RTX 3070]
IDs: D=2484 V=10de SD=87c1 SV=1043
Driver: 537.42
OS: Microsoft Windows 10 Pro 10.0.19045 (win32)
The current system is not a Steam Deck
We are not running inside a Flatpak container
Software Versions:
Heroic: 2.9.2 Boa Hancock
Legendary: 0.20.33 Undue Alarm
gogdl: 0.7.3
Nile: 1.0.0 Jonathan Joestar
(21:57:10) INFO: [Backend]: Checking for current version changelog
(21:57:10) INFO: [Legendary]: Running command: XDG_CONFIG_HOME=C:\Users\Thomas\AppData\Roaming\heroic\legendaryConfig D:\Downloads\legendary(1).exe list --third-party
(21:57:10) INFO: [Gog]: Saved username to config file
(21:57:13) INFO: [Gog]: Saved games data
(21:57:13) WARNING: [Backend]: listUpdateableGames not implemented on Sideload Library Manager
(21:57:14) INFO: [Gog]: Found 0 game(s) to update
(21:57:14) INFO: [Legendary]: Checking for game updates: XDG_CONFIG_HOME=C:\Users\Thomas\AppData\Roaming\heroic\legendaryConfig D:\Downloads\legendary(1).exe list --third-party
(21:57:15) INFO: [Backend]: Starting the Download Queue
(21:57:16) INFO: [Legendary]: Found 0 games to update
(21:57:16) INFO: [Nile]: Looking for updates...
(21:57:16) INFO: [Nile]: Running command: XDG_CONFIG_HOME=C:\Users\Thomas\AppData\Roaming\heroic\nile_config C:\Users\Thomas\AppData\Local\Programs\heroic\resources\app.asar.unpacked\build\bin\win32\nile list-updates --json
(21:57:17) INFO: [Legendary]: Running command: XDG_CONFIG_HOME=C:\Users\Thomas\AppData\Roaming\heroic\legendaryConfig D:\Downloads\legendary(1).exe --version
(21:57:17) INFO: [Gog]: Running command: C:\Users\Thomas\AppData\Local\Programs\heroic\resources\app.asar.unpacked\build\bin\win32\gogdl --auth-config-path C:\Users\Thomas\AppData\Roaming\heroic\gog_store\auth.json --version
(21:57:17) INFO: [Nile]: Running command: XDG_CONFIG_HOME=C:\Users\Thomas\AppData\Roaming\heroic\nile_config C:\Users\Thomas\AppData\Local\Programs\heroic\resources\app.asar.unpacked\build\bin\win32\nile --version
(21:57:17) INFO: [Legendary]: Checking if EOS Overlay is enabled: XDG_CONFIG_HOME=C:\Users\Thomas\AppData\Roaming\heroic\legendaryConfig D:\Downloads\legendary(1).exe eos-overlay info
(21:57:17) INFO: [Legendary]: Abort command "XDG_CONFIG_HOME=C:\Users\Thomas\AppData\Roaming\heroic\legendaryConfig D:\Downloads\legendary(1).exe eos-overlay info"
(21:57:17) INFO: [Legendary]: Checking if EOS Overlay is enabled: XDG_CONFIG_HOME=C:\Users\Thomas\AppData\Roaming\heroic\legendaryConfig D:\Downloads\legendary(1).exe eos-overlay info
(21:57:18) INFO: [Legendary]: Abort command "XDG_CONFIG_HOME=C:\Users\Thomas\AppData\Roaming\heroic\legendaryConfig D:\Downloads\legendary(1).exe eos-overlay info"
(21:57:20) INFO: [Legendary]: Running command: XDG_CONFIG_HOME=C:\Users\Thomas\AppData\Roaming\heroic\legendaryConfig D:\Downloads\legendary(1).exe eos-overlay remove -y
(21:57:22) INFO: [Legendary]: Getting EOS Overlay install size: XDG_CONFIG_HOME=C:\Users\Thomas\AppData\Roaming\heroic\legendaryConfig D:\Downloads\legendary(1).exe eos-overlay install --path C:\Users\Thomas\AppData\Roaming\heroic\tools\eos_overlay
(21:57:22) INFO: [Backend]: Preventing machine to sleep
(21:57:23) INFO: [Legendary]: Abort command "XDG_CONFIG_HOME=C:\Users\Thomas\AppData\Roaming\heroic\legendaryConfig D:\Downloads\legendary(1).exe eos-overlay install --path C:\Users\Thomas\AppData\Roaming\heroic\tools\eos_overlay"
(21:57:23) INFO: [Legendary]: Installing EOS Overlay: XDG_CONFIG_HOME=C:\Users\Thomas\AppData\Roaming\heroic\legendaryConfig D:\Downloads\legendary(1).exe eos-overlay install -y --path C:\Users\Thomas\AppData\Roaming\heroic\tools\eos_overlay
(21:57:26) WARNING: [Legendary]: Requested game 98bc04bc842e4906993fd6d6644ffb8d was not found in library
(21:57:26) ERROR: [Legendary]: Could not get game info for 98bc04bc842e4906993fd6d6644ffb8d, returning empty object. Something is probably gonna go wrong soon
(21:57:26) INFO: [Legendary]: Progress for : 39.34%/55.68MB/00:04:45 Down: 55.48MB/s / Disk: 13.95MB/s
(21:57:27) WARNING: [Legendary]: Requested game 98bc04bc842e4906993fd6d6644ffb8d was not found in library
(21:57:27) ERROR: [Legendary]: Could not get game info for 98bc04bc842e4906993fd6d6644ffb8d, returning empty object. Something is probably gonna go wrong soon
(21:57:27) INFO: [Legendary]: Progress for : 99.6%/140.96MB/00:00:06 Down: 84.1MB/s / Disk: 9.78MB/s
(21:57:28) WARNING: [Legendary]: Requested game 98bc04bc842e4906993fd6d6644ffb8d was not found in library
(21:57:28) ERROR: [Legendary]: Could not get game info for 98bc04bc842e4906993fd6d6644ffb8d, returning empty object. Something is probably gonna go wrong soon
(21:57:28) INFO: [Legendary]: Progress for : 99.78%/141.21MB/00:00:02 Down: 0.25MB/s / Disk: 4.5MB/s
(21:57:29) WARNING: [Legendary]: Requested game 98bc04bc842e4906993fd6d6644ffb8d was not found in library
(21:57:29) ERROR: [Legendary]: Could not get game info for 98bc04bc842e4906993fd6d6644ffb8d, returning empty object. Something is probably gonna go wrong soon
(21:57:29) INFO: [Legendary]: Progress for : 100%/141.52MB/00:00:00 Down: 0.31MB/s / Disk: 5.47MB/s
(21:57:30) WARNING: [Legendary]: Requested game 98bc04bc842e4906993fd6d6644ffb8d was not found in library
(21:57:30) ERROR: [Legendary]: Could not get game info for 98bc04bc842e4906993fd6d6644ffb8d, returning empty object. Something is probably gonna go wrong soon
(21:57:30) INFO: [Legendary]: Progress for : 100%/141.52MB/00:00:00 Down: 0MB/s / Disk: 294.89MB/s
(21:57:31) INFO: [Frontend]: Refreshing legendary Library
(21:57:31) INFO: [Legendary]: Refreshing library...
(21:57:31) INFO: [Legendary]: Refreshing Epic Games...
(21:57:31) INFO: [Legendary]: Game list updated, got 210 games & DLCs
(21:57:31) INFO: [Legendary]: Updating EOS Overlay information: XDG_CONFIG_HOME=C:\Users\Thomas\AppData\Roaming\heroic\legendaryConfig D:\Downloads\legendary(1).exe status
(21:57:32) INFO: [Legendary]: Running command: XDG_CONFIG_HOME=C:\Users\Thomas\AppData\Roaming\heroic\legendaryConfig D:\Downloads\legendary(1).exe list --third-party
(22:17:45) INFO: [Legendary]: Updating EOS Overlay information: XDG_CONFIG_HOME=C:\Users\Thomas\AppData\Roaming\heroic\legendaryConfig D:\Downloads\legendary(1).exe status
(22:17:56) INFO: [ExtraGameInfo]: Using cached ExtraGameInfo data for Fall Guys
(22:17:56) INFO: [ExtraGameInfo]: Using cached ExtraGameInfo data for Fall Guys
(22:17:56) INFO: [Legendary]: Getting more details with 'legendary info'
(22:17:56) INFO: [Legendary]: Getting more details with 'legendary info'
(22:17:56) INFO: [Legendary]: Running command: XDG_CONFIG_HOME=C:\Users\Thomas\AppData\Roaming\heroic\legendaryConfig D:\Downloads\legendary(1).exe info 0a2d9f6403244d12969e11da6713137b --json --platform Windows
(22:17:56) INFO: [Legendary]: Running command: XDG_CONFIG_HOME=C:\Users\Thomas\AppData\Roaming\heroic\legendaryConfig D:\Downloads\legendary(1).exe info 0a2d9f6403244d12969e11da6713137b --json --platform Windows
(22:17:57) INFO: [Legendary]: Getting Info from Epic API
(22:18:54) INFO: [Backend]: Launching Fall Guys (0a2d9f6403244d12969e11da6713137b)
(22:18:54) INFO: [Backend]: Preventing display from sleep
(22:18:54) INFO: [Backend]: Preventing machine to sleep
(22:18:54) DEBUG: [Legendary]: Using cached install info
(22:18:54) INFO: [Backend]: Stopping Power Saver Blocker
(22:18:54) DEBUG: [Legendary]: Using cached install info
(22:18:54) DEBUG: [Legendary]: Using cached install info
(22:18:54) INFO: [Legendary]: Launching Fall Guys: HEROIC_APP_NAME=0a2d9f6403244d12969e11da6713137b HEROIC_APP_RUNNER=legendary HEROIC_APP_SOURCE=epic XDG_CONFIG_HOME=C:\Users\Thomas\AppData\Roaming\heroic\legendaryConfig D:\Downloads\legendary(1).exe launch 0a2d9f6403244d12969e11da6713137b --language en
(22:18:57) INFO: [Legendary]: installed.json updated, refreshing library
(22:20:11) INFO: [Backend]: Stopping Display Power Saver Blocker
(22:20:11) INFO: [Frontend]: Refreshing legendary Library
(22:20:11) INFO: [Legendary]: Refreshing library...
(22:20:11) INFO: [Legendary]: Refreshing Epic Games...
(22:20:11) INFO: [Legendary]: Game list updated, got 210 games & DLCs
(22:20:11) DEBUG: [Legendary]: Using cached install info
(22:20:11) DEBUG: [Legendary]: Using cached install info
(22:20:11) INFO: [Legendary]: Running command: XDG_CONFIG_HOME=C:\Users\Thomas\AppData\Roaming\heroic\legendaryConfig D:\Downloads\legendary(1).exe list --third-party
(22:21:09) INFO: [Legendary]: Running command: XDG_CONFIG_HOME=C:\Users\Thomas\AppData\Roaming\heroic\legendaryConfig D:\Downloads\legendary(1).exe --version
(22:21:09) INFO: [Gog]: Running command: C:\Users\Thomas\AppData\Local\Programs\heroic\resources\app.asar.unpacked\build\bin\win32\gogdl --auth-config-path C:\Users\Thomas\AppData\Roaming\heroic\gog_store\auth.json --version
(22:21:09) INFO: [Nile]: Running command: XDG_CONFIG_HOME=C:\Users\Thomas\AppData\Roaming\heroic\nile_config C:\Users\Thomas\AppData\Local\Programs\heroic\resources\app.asar.unpacked\build\bin\win32\nile --version
(22:21:09) INFO: [Legendary]: Checking if EOS Overlay is enabled: XDG_CONFIG_HOME=C:\Users\Thomas\AppData\Roaming\heroic\legendaryConfig D:\Downloads\legendary(1).exe eos-overlay info
(22:21:09) INFO: [Legendary]: Abort command "XDG_CONFIG_HOME=C:\Users\Thomas\AppData\Roaming\heroic\legendaryConfig D:\Downloads\legendary(1).exe eos-overlay info"
(22:21:09) INFO: [Legendary]: Checking if EOS Overlay is enabled: XDG_CONFIG_HOME=C:\Users\Thomas\AppData\Roaming\heroic\legendaryConfig D:\Downloads\legendary(1).exe eos-overlay info
(22:21:10) INFO: [Legendary]: Abort command "XDG_CONFIG_HOME=C:\Users\Thomas\AppData\Roaming\heroic\legendaryConfig D:\Downloads\legendary(1).exe eos-overlay info"
(22:21:11) INFO: [Legendary]: Updating EOS Overlay information: XDG_CONFIG_HOME=C:\Users\Thomas\AppData\Roaming\heroic\legendaryConfig D:\Downloads\legendary(1).exe status
(22:21:15) INFO: [Legendary]: Running command: XDG_CONFIG_HOME=C:\Users\Thomas\AppData\Roaming\heroic\legendaryConfig D:\Downloads\legendary(1).exe eos-overlay remove -y
(22:21:32) INFO: [Legendary]: Getting EOS Overlay install size: XDG_CONFIG_HOME=C:\Users\Thomas\AppData\Roaming\heroic\legendaryConfig D:\Downloads\legendary(1).exe eos-overlay install --path C:\Users\Thomas\AppData\Roaming\heroic\tools\eos_overlay
(22:21:33) INFO: [Legendary]: Abort command "XDG_CONFIG_HOME=C:\Users\Thomas\AppData\Roaming\heroic\legendaryConfig D:\Downloads\legendary(1).exe eos-overlay install --path C:\Users\Thomas\AppData\Roaming\heroic\tools\eos_overlay"
(22:21:33) INFO: [Legendary]: Installing EOS Overlay: XDG_CONFIG_HOME=C:\Users\Thomas\AppData\Roaming\heroic\legendaryConfig D:\Downloads\legendary(1).exe eos-overlay install -y --path C:\Users\Thomas\AppData\Roaming\heroic\tools\eos_overlay
(22:21:36) WARNING: [Legendary]: Requested game 98bc04bc842e4906993fd6d6644ffb8d was not found in library
(22:21:36) ERROR: [Legendary]: Could not get game info for 98bc04bc842e4906993fd6d6644ffb8d, returning empty object. Something is probably gonna go wrong soon
(22:21:36) INFO: [Legendary]: Progress for : 54.68%/77.39MB/00:00:13 Down: 76.72MB/s / Disk: 19.45MB/s
(22:21:37) WARNING: [Legendary]: Requested game 98bc04bc842e4906993fd6d6644ffb8d was not found in library
(22:21:37) ERROR: [Legendary]: Could not get game info for 98bc04bc842e4906993fd6d6644ffb8d, returning empty object. Something is probably gonna go wrong soon
(22:21:37) INFO: [Legendary]: Progress for : 100%/141.52MB/00:00:04 Down: 63.46MB/s / Disk: 5.35MB/s
(22:21:38) WARNING: [Legendary]: Requested game 98bc04bc842e4906993fd6d6644ffb8d was not found in library
(22:21:38) ERROR: [Legendary]: Could not get game info for 98bc04bc842e4906993fd6d6644ffb8d, returning empty object. Something is probably gonna go wrong soon
(22:21:38) INFO: [Legendary]: Progress for : 100%/141.52MB/00:00:01 Down: 0MB/s / Disk: 4.46MB/s
(22:21:39) WARNING: [Legendary]: Requested game 98bc04bc842e4906993fd6d6644ffb8d was not found in library
(22:21:39) ERROR: [Legendary]: Could not get game info for 98bc04bc842e4906993fd6d6644ffb8d, returning empty object. Something is probably gonna go wrong soon
(22:21:39) INFO: [Legendary]: Progress for : 100%/141.52MB/00:00:00 Down: 0MB/s / Disk: 97.03MB/s
(22:21:40) WARNING: [Legendary]: Requested game 98bc04bc842e4906993fd6d6644ffb8d was not found in library
(22:21:40) ERROR: [Legendary]: Could not get game info for 98bc04bc842e4906993fd6d6644ffb8d, returning empty object. Something is probably gonna go wrong soon
(22:21:40) INFO: [Legendary]: Progress for : 100%/141.52MB/00:00:00 Down: 0MB/s / Disk: 202.03MB/s
(22:21:41) INFO: [Frontend]: Refreshing legendary Library
(22:21:41) INFO: [Legendary]: Refreshing library...
(22:21:41) INFO: [Legendary]: Refreshing Epic Games...
(22:21:41) INFO: [Legendary]: Game list updated, got 210 games & DLCs
(22:21:41) INFO: [Legendary]: Updating EOS Overlay information: XDG_CONFIG_HOME=C:\Users\Thomas\AppData\Roaming\heroic\legendaryConfig D:\Downloads\legendary(1).exe status
(22:21:41) INFO: [Backend]: Stopping Power Saver Blocker
(22:21:41) INFO: [Legendary]: Running command: XDG_CONFIG_HOME=C:\Users\Thomas\AppData\Roaming\heroic\legendaryConfig D:\Downloads\legendary(1).exe list --third-party
(22:22:07) INFO: [Legendary]: Updating EOS Overlay information: XDG_CONFIG_HOME=C:\Users\Thomas\AppData\Roaming\heroic\legendaryConfig D:\Downloads\legendary(1).exe status
you seem to be using a custom binary for legendary in Downloads/legendary.exe, do you still have the error if you use the binary that we ship with heroic?
Yes, I do. I downloaded the newest binary from the Legendary GitHub page to see if that resolves it.
For further testing though, I'll put it back to what is shipped with Heroic 2.9.2
With going back to the 0.20.32 that is shipped with Heroic 2.9.2, I still get errors, however, they are a little different than what is shown in my last comment.
Installing:
Uninstalling:
also, what happens if you run
Unfortunately, that is not how you set variables on Windows, so that won't work.
and what happens if you run
It says it completes successfully, which is... weird since it doesn't exist in the path specified.
I wonder if installing the EOS-Overlay from the Fall Guys folder is borking with the install command.
Although that wouldn't explain the issue prior to me doing that recommended fix from Reddit.
Unfortunately, that is not how you set variables on Windows, so that won't work.
Hmmm that's what we show in the logs as the command that gets executed, maybe we are calling the command incorrectly? I don't have widows to check that
Is this still an issue in Heroic 2.11.0?
Closing since there's no comment since the 2.11.0 release. If this still happens it can be reopened
Heroic 2.14.1. Windows 11 23H2. Tried to install the EOS Overlay from the advanced settings
Describe the bug
Error message when installing the EOS Overlay, and Fall Guys not being able to run because of it.
Even with being on 2.9.2, and using the most up-to-date version of Legendary (0.20.33 as of the time of writing this), I am still experiencing this error.
It only happens when I go to install it, but it looks like it installs correctly.
However, I am getting either a crash or a "files missing" warning in Fall Guys. I have also tried repairing the files for it and
Add logs
Steps to reproduce
Expected behavior
For the overlay to install and games to run correctly.
Screenshots
Heroic Version
Latest Stable
System Information
Additional information
No response