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Heroic-Games-Launcher / HeroicGamesLauncher

A games launcher for GOG, Amazon and Epic Games for Linux, Windows and macOS.
https://heroicgameslauncher.com
GNU General Public License v3.0
8.24k stars 431 forks source link

Alan Wake 2 not launching through Heroic #3169

Closed GarnetSunset closed 1 year ago

GarnetSunset commented 1 year ago

Describe the bug

When launching heroic, I get the error:

The game failed to connect or authenticate with your Epic account. Third-party overlays may prevent the game from resolving this issue. Please try disabling third-party overlays temporarily and restart the game.

Add logs

(22:22:12) INFO:    [Legendary]:        Legendary location: C:\Users\James\AppData\Local\Programs\heroic\resources\app.asar.unpacked\build\bin\win32\legendary
(22:22:12) INFO:    [Gog]:              GOGDL location: C:\Users\James\AppData\Local\Programs\heroic\resources\app.asar.unpacked\build\bin\win32\gogdl
(22:22:12) INFO:    [Connection]:       Connectivity: check-online
(22:22:12) INFO:    [Connection]:       Pinging external endpoints
(22:22:12) INFO:    [Nile]:             Refreshing library...
(22:22:12) INFO:    [Nile]:             Refreshing Amazon Games...
(22:22:12) INFO:    [Nile]:             Running command: XDG_CONFIG_HOME=C:\Users\James\AppData\Roaming\heroic\nile_config C:\Users\James\AppData\Local\Programs\heroic\resources\app.asar.unpacked\build\bin\win32\nile library sync
(22:22:12) INFO:    [Nile]:             Game list updated, got 348 games
(22:22:12) INFO:    [Backend]:          DRM module staus {
  "neifaoindggfcjicffkgpmnlppeffabd": {
    "name": "Google Widevine Windows CDM",
    "status": "new",
    "version": "1.0.2512.1"
  },
  "oimompecagnajdejgnnjijobebaeigek": {
    "name": "Widevine Content Decryption Module",
    "status": "new",
    "version": "4.10.2710.0"
  }
}
(22:22:12) INFO:    [Legendary]:        installed.json updated, refreshing library
(22:22:12) WARNING: [Backend]:          Protocol already registered.
(22:22:12) INFO:    [Connection]:       Connectivity: online
(22:22:12) INFO:    [Gog]:              Checking if login is valid
(22:22:12) INFO:    [Gog]:              Running command: C:\Users\James\AppData\Local\Programs\heroic\resources\app.asar.unpacked\build\bin\win32\gogdl --auth-config-path C:\Users\James\AppData\Roaming\heroic\gog_store\auth.json auth
(22:22:12) INFO:    [Backend]:          VCRuntime is installed
(22:22:13) INFO:    [Backend]:          Loading Screen Ready
(22:22:13) INFO:    [Nile]:             Saved user data to config file
(22:22:13) INFO:    [Frontend]:         Refreshing undefined Library
(22:22:13) WARNING: [Backend]:          refresh not implemented on Sideload Library Manager
(22:22:13) INFO:    [Gog]:              Running command: C:\Users\James\AppData\Local\Programs\heroic\resources\app.asar.unpacked\build\bin\win32\gogdl --auth-config-path C:\Users\James\AppData\Roaming\heroic\gog_store\auth.json auth
(22:22:13) INFO:    [Legendary]:        Refreshing library...
(22:22:13) INFO:    [Legendary]:        Refreshing Epic Games...
(22:22:13) INFO:    [Nile]:             Refreshing library...
(22:22:13) INFO:    [Nile]:             Refreshing Amazon Games...
(22:22:13) INFO:    [Nile]:             Running command: XDG_CONFIG_HOME=C:\Users\James\AppData\Roaming\heroic\nile_config C:\Users\James\AppData\Local\Programs\heroic\resources\app.asar.unpacked\build\bin\win32\nile library sync
(22:22:13) INFO:    [Nile]:             Game list updated, got 348 games
(22:22:13) INFO:    [Legendary]:        Game list updated, got 224 games & DLCs
(22:22:13) INFO:    [Gog]:              Getting GOG library
(22:22:13) INFO:    [Gog]:              Running command: C:\Users\James\AppData\Local\Programs\heroic\resources\app.asar.unpacked\build\bin\win32\gogdl --auth-config-path C:\Users\James\AppData\Roaming\heroic\gog_store\auth.json auth
(22:22:13) INFO:    [Backend]:          Frontend Ready
(22:22:13) INFO:    [Backend]:          Checking for new Heroic Updates
(22:22:13) INFO:    [Backend]:          Checking for current version changelog
(22:22:13) INFO:    [Legendary]:        Running command: XDG_CONFIG_HOME=C:\Users\James\AppData\Roaming\heroic\legendaryConfig C:\Users\James\AppData\Local\Programs\heroic\resources\app.asar.unpacked\build\bin\win32\legendary list --third-party
(22:22:14) INFO:    [Gog]:              Saved username to config file
(22:22:14) INFO:    [Gog]:              Running command: C:\Users\James\AppData\Local\Programs\heroic\resources\app.asar.unpacked\build\bin\win32\gogdl --auth-config-path C:\Users\James\AppData\Roaming\heroic\gog_store\auth.json auth
(22:22:15) INFO:    [Legendary]:        Running command: XDG_CONFIG_HOME=C:\Users\James\AppData\Roaming\heroic\legendaryConfig C:\Users\James\AppData\Local\Programs\heroic\resources\app.asar.unpacked\build\bin\win32\legendary --version
(22:22:15) INFO:    [Gog]:              Running command: C:\Users\James\AppData\Local\Programs\heroic\resources\app.asar.unpacked\build\bin\win32\gogdl --auth-config-path C:\Users\James\AppData\Roaming\heroic\gog_store\auth.json --version
(22:22:15) INFO:    [Nile]:             Running command: XDG_CONFIG_HOME=C:\Users\James\AppData\Roaming\heroic\nile_config C:\Users\James\AppData\Local\Programs\heroic\resources\app.asar.unpacked\build\bin\win32\nile --version
(22:22:15) INFO:    [Gog]:              Running command: C:\Users\James\AppData\Local\Programs\heroic\resources\app.asar.unpacked\build\bin\win32\gogdl --auth-config-path C:\Users\James\AppData\Roaming\heroic\gog_store\auth.json auth
(22:22:15) INFO:    [Backend]:          
System Information:
CPU: 32x AMD Ryzen 9 7950X3D 16-Core Processor          
Memory: 67.81 GB (used: 22.81 GB)
GPUs:
  GPU 0:
    Name: NVIDIA Corporation AD103 [GeForce RTX 4080]
    IDs: D=2704 V=10de SD=2688 SV=19da
    Driver: 545.92
  GPU 1:
    Name: Advanced Micro Devices, Inc. [AMD/ATI] Raphael
    IDs: D=164e V=1002 SD=d000 SV=1458
    Driver: 10.0.22621.1
OS: Microsoft Windows 11 Pro 10.0.22621 (win32)

The current system is not a Steam Deck
We are not running inside a Flatpak container

Software Versions:
  Heroic: 2.9.2 Boa Hancock
  Legendary: 0.20.32 Dark Energy (hotfix #6)
  gogdl: 0.7.3
  Nile: 1.0.0 Jonathan Joestar

(22:22:16) INFO:    [Gog]:              Saved games data
(22:22:17) WARNING: [Backend]:          listUpdateableGames not implemented on Sideload Library Manager
(22:22:17) INFO:    [Gog]:              Found 0 game(s) to update
(22:22:17) INFO:    [Legendary]:        Checking for game updates: XDG_CONFIG_HOME=C:\Users\James\AppData\Roaming\heroic\legendaryConfig C:\Users\James\AppData\Local\Programs\heroic\resources\app.asar.unpacked\build\bin\win32\legendary list --third-party
(22:22:18) INFO:    [Legendary]:        Found 0 games to update
(22:22:18) INFO:    [Nile]:             Looking for updates...
(22:22:18) INFO:    [Nile]:             Running command: XDG_CONFIG_HOME=C:\Users\James\AppData\Roaming\heroic\nile_config C:\Users\James\AppData\Local\Programs\heroic\resources\app.asar.unpacked\build\bin\win32\nile list-updates --json
(22:22:18) INFO:    [Frontend]:         Force Update
(22:22:18) INFO:    [Backend]:          Starting the Download Queue
(22:22:37) INFO:    [Frontend]:         Refreshing all Library
(22:22:37) WARNING: [Backend]:          refresh not implemented on Sideload Library Manager
(22:22:37) INFO:    [Gog]:              Running command: C:\Users\James\AppData\Local\Programs\heroic\resources\app.asar.unpacked\build\bin\win32\gogdl --auth-config-path C:\Users\James\AppData\Roaming\heroic\gog_store\auth.json auth
(22:22:37) INFO:    [Legendary]:        Refreshing library...
(22:22:37) INFO:    [Legendary]:        Refreshing Epic Games...
(22:22:38) INFO:    [Nile]:             Refreshing library...
(22:22:38) INFO:    [Nile]:             Refreshing Amazon Games...
(22:22:38) INFO:    [Nile]:             Running command: XDG_CONFIG_HOME=C:\Users\James\AppData\Roaming\heroic\nile_config C:\Users\James\AppData\Local\Programs\heroic\resources\app.asar.unpacked\build\bin\win32\nile library sync
(22:22:38) INFO:    [Nile]:             Game list updated, got 348 games
(22:22:38) INFO:    [Legendary]:        Game list updated, got 226 games & DLCs
(22:22:38) INFO:    [Legendary]:        Running command: XDG_CONFIG_HOME=C:\Users\James\AppData\Roaming\heroic\legendaryConfig C:\Users\James\AppData\Local\Programs\heroic\resources\app.asar.unpacked\build\bin\win32\legendary list --third-party
(22:22:38) INFO:    [Gog]:              Getting GOG library
(22:22:38) INFO:    [Gog]:              Running command: C:\Users\James\AppData\Local\Programs\heroic\resources\app.asar.unpacked\build\bin\win32\gogdl --auth-config-path C:\Users\James\AppData\Roaming\heroic\gog_store\auth.json auth
(22:22:39) INFO:    [Gog]:              Running command: C:\Users\James\AppData\Local\Programs\heroic\resources\app.asar.unpacked\build\bin\win32\gogdl --auth-config-path C:\Users\James\AppData\Roaming\heroic\gog_store\auth.json auth
(22:22:39) INFO:    [Gog]:              Running command: C:\Users\James\AppData\Local\Programs\heroic\resources\app.asar.unpacked\build\bin\win32\gogdl --auth-config-path C:\Users\James\AppData\Roaming\heroic\gog_store\auth.json auth
(22:22:40) INFO:    [Gog]:              Saved games data
(22:22:40) WARNING: [Backend]:          listUpdateableGames not implemented on Sideload Library Manager
(22:22:41) INFO:    [Gog]:              Found 0 game(s) to update
(22:22:41) INFO:    [Legendary]:        Checking for game updates: XDG_CONFIG_HOME=C:\Users\James\AppData\Roaming\heroic\legendaryConfig C:\Users\James\AppData\Local\Programs\heroic\resources\app.asar.unpacked\build\bin\win32\legendary list --third-party
(22:22:42) INFO:    [Legendary]:        Found 0 games to update
(22:22:42) INFO:    [Nile]:             Looking for updates...
(22:22:42) INFO:    [Nile]:             Running command: XDG_CONFIG_HOME=C:\Users\James\AppData\Roaming\heroic\nile_config C:\Users\James\AppData\Local\Programs\heroic\resources\app.asar.unpacked\build\bin\win32\nile list-updates --json
(22:22:42) INFO:    [Frontend]:         Force Update
(22:22:44) INFO:    [Backend]:          Launching Fortnite (Fortnite)
(22:22:44) INFO:    [Backend]:          Preventing display from sleep
(22:22:44) INFO:    [Backend]:          Preventing machine to sleep
(22:22:44) INFO:    [Legendary]:        Launching Fortnite: HEROIC_APP_NAME=Fortnite HEROIC_APP_RUNNER=legendary HEROIC_APP_SOURCE=epic XDG_CONFIG_HOME=C:\Users\James\AppData\Roaming\heroic\legendaryConfig C:\Users\James\AppData\Local\Programs\heroic\resources\app.asar.unpacked\build\bin\win32\legendary launch Fortnite --language en
(22:22:44) INFO:    [Backend]:          Stopping Power Saver Blocker
(22:22:45) INFO:    [Backend]:          Stopping Display Power Saver Blocker
(22:22:45) INFO:    [Frontend]:         Refreshing legendary Library
(22:22:45) INFO:    [Legendary]:        Refreshing library...
(22:22:45) INFO:    [Legendary]:        Refreshing Epic Games...
(22:22:45) INFO:    [Legendary]:        Game list updated, got 226 games & DLCs
(22:22:45) INFO:    [Legendary]:        Running command: XDG_CONFIG_HOME=C:\Users\James\AppData\Roaming\heroic\legendaryConfig C:\Users\James\AppData\Local\Programs\heroic\resources\app.asar.unpacked\build\bin\win32\legendary list --third-party
(17:19:34) INFO:    [Frontend]:         Refreshing all Library
(17:19:34) WARNING: [Backend]:          refresh not implemented on Sideload Library Manager
(17:19:34) INFO:    [Gog]:              Running command: C:\Users\James\AppData\Local\Programs\heroic\resources\app.asar.unpacked\build\bin\win32\gogdl --auth-config-path C:\Users\James\AppData\Roaming\heroic\gog_store\auth.json auth
(17:19:34) INFO:    [Legendary]:        Refreshing library...
(17:19:34) INFO:    [Legendary]:        Refreshing Epic Games...
(17:19:35) INFO:    [Nile]:             Refreshing library...
(17:19:35) INFO:    [Nile]:             Refreshing Amazon Games...
(17:19:35) INFO:    [Nile]:             Running command: XDG_CONFIG_HOME=C:\Users\James\AppData\Roaming\heroic\nile_config C:\Users\James\AppData\Local\Programs\heroic\resources\app.asar.unpacked\build\bin\win32\nile library sync
(17:19:35) INFO:    [Nile]:             Game list updated, got 348 games
(17:19:35) INFO:    [Legendary]:        Game list updated, got 226 games & DLCs
(17:19:35) INFO:    [Gog]:              Getting GOG library
(17:19:35) INFO:    [Gog]:              Running command: C:\Users\James\AppData\Local\Programs\heroic\resources\app.asar.unpacked\build\bin\win32\gogdl --auth-config-path C:\Users\James\AppData\Roaming\heroic\gog_store\auth.json auth
(17:19:35) INFO:    [Legendary]:        installed.json updated, refreshing library
(17:19:35) INFO:    [Legendary]:        Running command: XDG_CONFIG_HOME=C:\Users\James\AppData\Roaming\heroic\legendaryConfig C:\Users\James\AppData\Local\Programs\heroic\resources\app.asar.unpacked\build\bin\win32\legendary list --third-party
(17:19:36) INFO:    [Gog]:              Running command: C:\Users\James\AppData\Local\Programs\heroic\resources\app.asar.unpacked\build\bin\win32\gogdl --auth-config-path C:\Users\James\AppData\Roaming\heroic\gog_store\auth.json auth
(17:19:37) INFO:    [Gog]:              Running command: C:\Users\James\AppData\Local\Programs\heroic\resources\app.asar.unpacked\build\bin\win32\gogdl --auth-config-path C:\Users\James\AppData\Roaming\heroic\gog_store\auth.json auth
(17:19:39) INFO:    [Gog]:              Saved games data
(17:19:39) WARNING: [Backend]:          listUpdateableGames not implemented on Sideload Library Manager
(17:19:39) INFO:    [Gog]:              Found 0 game(s) to update
(17:19:39) INFO:    [Legendary]:        Checking for game updates: XDG_CONFIG_HOME=C:\Users\James\AppData\Roaming\heroic\legendaryConfig C:\Users\James\AppData\Local\Programs\heroic\resources\app.asar.unpacked\build\bin\win32\legendary list --third-party
(17:19:40) INFO:    [Legendary]:        Found 0 games to update
(17:19:40) INFO:    [Nile]:             Looking for updates...
(17:19:40) INFO:    [Nile]:             Running command: XDG_CONFIG_HOME=C:\Users\James\AppData\Roaming\heroic\nile_config C:\Users\James\AppData\Local\Programs\heroic\resources\app.asar.unpacked\build\bin\win32\nile list-updates --json
(17:19:54) INFO:    [Frontend]:         Refreshing all Library
(17:19:54) WARNING: [Backend]:          refresh not implemented on Sideload Library Manager
(17:19:54) INFO:    [Gog]:              Running command: C:\Users\James\AppData\Local\Programs\heroic\resources\app.asar.unpacked\build\bin\win32\gogdl --auth-config-path C:\Users\James\AppData\Roaming\heroic\gog_store\auth.json auth
(17:19:54) INFO:    [Legendary]:        Refreshing library...
(17:19:54) INFO:    [Legendary]:        Refreshing Epic Games...
(17:19:54) INFO:    [Nile]:             Refreshing library...
(17:19:54) INFO:    [Nile]:             Refreshing Amazon Games...
(17:19:54) INFO:    [Nile]:             Running command: XDG_CONFIG_HOME=C:\Users\James\AppData\Roaming\heroic\nile_config C:\Users\James\AppData\Local\Programs\heroic\resources\app.asar.unpacked\build\bin\win32\nile library sync
(17:19:54) INFO:    [Nile]:             Game list updated, got 348 games
(17:19:54) INFO:    [Legendary]:        Game list updated, got 227 games & DLCs
(17:19:54) INFO:    [Legendary]:        Running command: XDG_CONFIG_HOME=C:\Users\James\AppData\Roaming\heroic\legendaryConfig C:\Users\James\AppData\Local\Programs\heroic\resources\app.asar.unpacked\build\bin\win32\legendary list --third-party
(17:19:54) INFO:    [Gog]:              Getting GOG library
(17:19:54) INFO:    [Gog]:              Running command: C:\Users\James\AppData\Local\Programs\heroic\resources\app.asar.unpacked\build\bin\win32\gogdl --auth-config-path C:\Users\James\AppData\Roaming\heroic\gog_store\auth.json auth
(17:19:55) INFO:    [Gog]:              Running command: C:\Users\James\AppData\Local\Programs\heroic\resources\app.asar.unpacked\build\bin\win32\gogdl --auth-config-path C:\Users\James\AppData\Roaming\heroic\gog_store\auth.json auth
(17:19:56) INFO:    [Gog]:              Running command: C:\Users\James\AppData\Local\Programs\heroic\resources\app.asar.unpacked\build\bin\win32\gogdl --auth-config-path C:\Users\James\AppData\Roaming\heroic\gog_store\auth.json auth
(17:19:57) INFO:    [Gog]:              Saved games data
(17:19:57) WARNING: [Backend]:          listUpdateableGames not implemented on Sideload Library Manager
(17:19:57) INFO:    [Gog]:              Found 0 game(s) to update
(17:19:57) INFO:    [Legendary]:        Checking for game updates: XDG_CONFIG_HOME=C:\Users\James\AppData\Roaming\heroic\legendaryConfig C:\Users\James\AppData\Local\Programs\heroic\resources\app.asar.unpacked\build\bin\win32\legendary list --third-party
(17:19:58) INFO:    [Legendary]:        Found 0 games to update
(17:19:58) INFO:    [Nile]:             Looking for updates...
(17:19:58) INFO:    [Nile]:             Running command: XDG_CONFIG_HOME=C:\Users\James\AppData\Roaming\heroic\nile_config C:\Users\James\AppData\Local\Programs\heroic\resources\app.asar.unpacked\build\bin\win32\nile list-updates --json
(17:19:58) INFO:    [Frontend]:         Force Update
(17:20:07) INFO:    [Legendary]:        Getting more details with 'legendary info'
(17:20:08) INFO:    [Legendary]:        Running command: XDG_CONFIG_HOME=C:\Users\James\AppData\Roaming\heroic\legendaryConfig C:\Users\James\AppData\Local\Programs\heroic\resources\app.asar.unpacked\build\bin\win32\legendary info dc9d2e595d0e4650b35d659f90d41059 --json --platform Windows
(17:20:08) DEBUG:   [Backend]:          {"free":474935238656,"diskSize":1024207089664,"message":"442.32 GiB / 953.87 GiB","validPath":true}
(17:20:10) DEBUG:   [Backend]:          {"free":474935238656,"diskSize":1024207089664,"message":"442.32 GiB / 953.87 GiB","validPath":true}
(17:20:24) DEBUG:   [Backend]:          {"free":239862722560,"diskSize":500105736192,"message":"223.39 GiB / 465.76 GiB","validPath":true}
(17:20:34) INFO:    [Legendary]:        Importing dc9d2e595d0e4650b35d659f90d41059.
(17:20:34) INFO:    [Legendary]:        Running command: XDG_CONFIG_HOME=C:\Users\James\AppData\Roaming\heroic\legendaryConfig C:\Users\James\AppData\Local\Programs\heroic\resources\app.asar.unpacked\build\bin\win32\legendary import dc9d2e595d0e4650b35d659f90d41059 "S:\Games\Alan Wake 2\dc9d2e595d0e4650b35d659f90d41059\1.0.5" --with-dlcs --platform Windows
(17:20:35) INFO:    [Legendary]:        installed.json updated, refreshing library
(17:20:35) INFO:    [Legendary]:        installed.json updated, refreshing library
(17:20:35) INFO:    [Backend]:          Adding shortcuts for Alan Wake 2
(17:20:35) INFO:    [Backend]:          imported Alan Wake 2
(17:20:35) INFO:    [Frontend]:         Refreshing legendary Library
(17:20:35) INFO:    [Legendary]:        Refreshing library...
(17:20:35) INFO:    [Legendary]:        Refreshing Epic Games...
(17:20:35) INFO:    [Legendary]:        Game list updated, got 227 games & DLCs
(17:20:35) INFO:    [Backend]:          Stopping Power Saver Blocker
(17:20:35) INFO:    [Legendary]:        Running command: XDG_CONFIG_HOME=C:\Users\James\AppData\Roaming\heroic\legendaryConfig C:\Users\James\AppData\Local\Programs\heroic\resources\app.asar.unpacked\build\bin\win32\legendary list --third-party
(17:20:38) INFO:    [ExtraGameInfo]:    Getting ExtraGameInfo data for Alan Wake 2
(17:20:38) INFO:    [ExtraGameInfo]:    Getting PCGamingWiki data for Alan Wake 2
(17:20:38) INFO:    [ExtraGameInfo]:    Getting HowLongToBeat data for Alan Wake 2
(17:20:38) INFO:    [ExtraGameInfo]:    Getting GamesDB data for Alan Wake 2
(17:20:38) INFO:    [ExtraGameInfo]:    Getting ExtraGameInfo data for Alan Wake 2
(17:20:38) INFO:    [ExtraGameInfo]:    Getting PCGamingWiki data for Alan Wake 2
(17:20:38) INFO:    [ExtraGameInfo]:    Getting HowLongToBeat data for Alan Wake 2
(17:20:38) INFO:    [ExtraGameInfo]:    Getting GamesDB data for Alan Wake 2
(17:20:38) DEBUG:   [Legendary]:        Using cached install info
(17:20:38) DEBUG:   [Legendary]:        Using cached install info
(17:20:38) ERROR:   [ExtraGameInfo]:    Was not able to get HowLongToBeat data for Alan Wake 2 Error: Error: Request failed with status code 403
    at HltbSearch.<anonymous> (C:\Users\James\AppData\Local\Programs\heroic\resources\app.asar\node_modules\howlongtobeat\dist\main\hltbsearch.js:96:27)
    at Generator.throw (<anonymous>)
    at rejected (C:\Users\James\AppData\Local\Programs\heroic\resources\app.asar\node_modules\howlongtobeat\dist\main\hltbsearch.js:5:65)
    at process.processTicksAndRejections (node:internal/process/task_queues:95:5)
(17:20:38) ERROR:   [ExtraGameInfo]:    Was not able to get HowLongToBeat data for Alan Wake 2 Error: Error: Request failed with status code 403
    at HltbSearch.<anonymous> (C:\Users\James\AppData\Local\Programs\heroic\resources\app.asar\node_modules\howlongtobeat\dist\main\hltbsearch.js:96:27)
    at Generator.throw (<anonymous>)
    at rejected (C:\Users\James\AppData\Local\Programs\heroic\resources\app.asar\node_modules\howlongtobeat\dist\main\hltbsearch.js:5:65)
    at process.processTicksAndRejections (node:internal/process/task_queues:95:5)
(17:20:38) INFO:    [Legendary]:        Getting Info from Epic API
(17:20:40) DEBUG:   [Legendary]:        Using cached install info
(17:20:40) INFO:    [DownloadManager]:  Alan Wake 2  was added to the download queue.
(17:20:40) DEBUG:   [Legendary]:        Using cached install info
(17:20:40) DEBUG:   [Legendary]:        Using cached install info
(17:20:40) DEBUG:   [Legendary]:        Using cached install info
(17:20:40) INFO:    [Legendary]:        Updating dc9d2e595d0e4650b35d659f90d41059: XDG_CONFIG_HOME=C:\Users\James\AppData\Roaming\heroic\legendaryConfig C:\Users\James\AppData\Local\Programs\heroic\resources\app.asar.unpacked\build\bin\win32\legendary update dc9d2e595d0e4650b35d659f90d41059 -y --max-workers 3
(17:20:40) DEBUG:   [Legendary]:        Logging to file "C:\Users\James\AppData\Roaming\heroic\GamesConfig\dc9d2e595d0e4650b35d659f90d41059.log"
(17:20:40) DEBUG:   [Legendary]:        Using cached install info
(17:20:40) DEBUG:   [Legendary]:        Using cached install info
(17:21:35) INFO:    [Legendary]:        Progress for Alan Wake 2: 99.66%/52.22MB/00:00:03 Down: 52MB/s / Disk: 92.33MB/s
(17:21:36) INFO:    [Legendary]:        Progress for Alan Wake 2: 99.75%/115.68MB/00:00:02 Down: 63.28MB/s / Disk: 59.17MB/s
(17:21:37) INFO:    [Legendary]:        Progress for Alan Wake 2: 99.83%/181.92MB/00:00:01 Down: 66.09MB/s / Disk: 83.73MB/s
(17:21:38) INFO:    [Legendary]:        Progress for Alan Wake 2: 99.92%/249.20MB/00:00:00 Down: 66.32MB/s / Disk: 78.18MB/s
(17:21:39) INFO:    [Legendary]:        Progress for Alan Wake 2: 100%/309.19MB/00:00:00 Down: 59.64MB/s / Disk: 78.33MB/s
(17:21:40) INFO:    [DownloadManager]:  Finished Update of dc9d2e595d0e4650b35d659f90d41059
(17:21:40) INFO:    [DownloadManager]:  dc9d2e595d0e4650b35d659f90d41059 added to download manager finished.
(17:21:40) INFO:    [DownloadManager]:  dc9d2e595d0e4650b35d659f90d41059 removed from download manager.
(17:21:40) INFO:    [Frontend]:         Refreshing legendary Library
(17:21:40) INFO:    [Legendary]:        Refreshing library...
(17:21:40) INFO:    [Legendary]:        Refreshing Epic Games...
(17:21:40) INFO:    [Legendary]:        Game list updated, got 227 games & DLCs
(17:21:40) INFO:    [Backend]:          Stopping Power Saver Blocker
(17:21:40) INFO:    [Backend]:          operation interrupted
(17:21:40) WARNING: [Backend]:          listUpdateableGames not implemented on Sideload Library Manager
(17:21:40) INFO:    [Legendary]:        Running command: XDG_CONFIG_HOME=C:\Users\James\AppData\Roaming\heroic\legendaryConfig C:\Users\James\AppData\Local\Programs\heroic\resources\app.asar.unpacked\build\bin\win32\legendary list --third-party
(17:21:41) INFO:    [Gog]:              Found 0 game(s) to update
(17:21:41) INFO:    [Legendary]:        Checking for game updates: XDG_CONFIG_HOME=C:\Users\James\AppData\Roaming\heroic\legendaryConfig C:\Users\James\AppData\Local\Programs\heroic\resources\app.asar.unpacked\build\bin\win32\legendary list --third-party
(17:21:41) INFO:    [Legendary]:        Found 0 games to update
(17:21:41) INFO:    [Nile]:             Looking for updates...
(17:21:41) INFO:    [Nile]:             Running command: XDG_CONFIG_HOME=C:\Users\James\AppData\Roaming\heroic\nile_config C:\Users\James\AppData\Local\Programs\heroic\resources\app.asar.unpacked\build\bin\win32\nile list-updates --json
(17:21:47) INFO:    [Backend]:          Launching Alan Wake 2 (dc9d2e595d0e4650b35d659f90d41059)
(17:21:47) INFO:    [Backend]:          Preventing display from sleep
(17:21:47) INFO:    [Backend]:          Stopping Power Saver Blocker
(17:21:47) INFO:    [Legendary]:        Launching Alan Wake 2: HEROIC_APP_NAME=dc9d2e595d0e4650b35d659f90d41059 HEROIC_APP_RUNNER=legendary HEROIC_APP_SOURCE=epic XDG_CONFIG_HOME=C:\Users\James\AppData\Roaming\heroic\legendaryConfig C:\Users\James\AppData\Local\Programs\heroic\resources\app.asar.unpacked\build\bin\win32\legendary launch dc9d2e595d0e4650b35d659f90d41059 --language en
(17:21:48) INFO:    [Backend]:          Stopping Display Power Saver Blocker
(17:21:48) INFO:    [Frontend]:         Refreshing legendary Library
(17:21:48) INFO:    [Legendary]:        Refreshing library...
(17:21:48) INFO:    [Legendary]:        Refreshing Epic Games...
(17:21:48) INFO:    [Legendary]:        Game list updated, got 227 games & DLCs
(17:21:48) INFO:    [Legendary]:        Running command: XDG_CONFIG_HOME=C:\Users\James\AppData\Roaming\heroic\legendaryConfig C:\Users\James\AppData\Local\Programs\heroic\resources\app.asar.unpacked\build\bin\win32\legendary list --third-party
(17:22:40) INFO:    [Backend]:          Launching Alan Wake 2 (dc9d2e595d0e4650b35d659f90d41059)
(17:22:41) INFO:    [Legendary]:        Launching Alan Wake 2: HEROIC_APP_NAME=dc9d2e595d0e4650b35d659f90d41059 HEROIC_APP_RUNNER=legendary HEROIC_APP_SOURCE=epic XDG_CONFIG_HOME=C:\Users\James\AppData\Roaming\heroic\legendaryConfig C:\Users\James\AppData\Local\Programs\heroic\resources\app.asar.unpacked\build\bin\win32\legendary launch dc9d2e595d0e4650b35d659f90d41059 --language en
(17:22:41) INFO:    [Backend]:          Stopping Power Saver Blocker
(17:22:41) INFO:    [Backend]:          Stopping Display Power Saver Blocker
(17:22:41) INFO:    [Frontend]:         Refreshing legendary Library
(17:22:41) INFO:    [Legendary]:        Refreshing library...
(17:22:41) INFO:    [Legendary]:        Refreshing Epic Games...
(17:22:41) INFO:    [Legendary]:        Game list updated, got 227 games & DLCs
(17:22:41) INFO:    [Legendary]:        Running command: XDG_CONFIG_HOME=C:\Users\James\AppData\Roaming\heroic\legendaryConfig C:\Users\James\AppData\Local\Programs\heroic\resources\app.asar.unpacked\build\bin\win32\legendary list --third-party
(17:23:48) INFO:    [ExtraGameInfo]:    Using cached ExtraGameInfo data for Alan Wake 2
(17:23:48) INFO:    [ExtraGameInfo]:    Using cached ExtraGameInfo data for Alan Wake 2
(17:23:48) DEBUG:   [Legendary]:        Using cached install info
(17:23:48) DEBUG:   [Legendary]:        Using cached install info
(17:24:47) DEBUG:   [Legendary]:        Using cached install info
(17:24:47) INFO:    [Legendary]:        Computing save path for save folder {AppData}/Remedy/AlanWake2/{EpicID}/
(17:24:47) INFO:    [Legendary]:        Computing default save path for dc9d2e595d0e4650b35d659f90d41059
(17:24:47) INFO:    [Legendary]:        Getting default save path: XDG_CONFIG_HOME=C:\Users\James\AppData\Roaming\heroic\legendaryConfig C:\Users\James\AppData\Local\Programs\heroic\resources\app.asar.unpacked\build\bin\win32\legendary sync-saves dc9d2e595d0e4650b35d659f90d41059 --skip-upload --skip-download --accept-path
(17:24:48) INFO:    [Legendary]:        installed.json updated, refreshing library
(17:24:48) INFO:    [Legendary]:        installed.json updated, refreshing library
(17:24:48) ERROR:   [Legendary]:        Unable to compute default save path for dc9d2e595d0e4650b35d659f90d41059
(17:24:48) INFO:    [Backend]:          dc9d2e595d0e4650b35d659f90d41059: Setting savesPath to ""
(17:24:57) DEBUG:   [Legendary]:        Using cached install info
(17:25:09) INFO:    [Legendary]:        Running command: XDG_CONFIG_HOME=C:\Users\James\AppData\Roaming\heroic\legendaryConfig C:\Users\James\AppData\Local\Programs\heroic\resources\app.asar.unpacked\build\bin\win32\legendary egl-sync -y --enable-sync
(17:25:09) INFO:    [Legendary]:        installed.json updated, refreshing library
(17:25:09) INFO:    [Legendary]:        installed.json updated, refreshing library
(17:25:09) INFO:    [Legendary]:        installed.json updated, refreshing library
(17:25:09) INFO:    [Legendary]:        installed.json updated, refreshing library
(17:25:09) INFO:    [Legendary]:        installed.json updated, refreshing library
(17:25:09) INFO:    [Legendary]:        installed.json updated, refreshing library
(17:25:09) INFO:    [Legendary]:        installed.json updated, refreshing library
(17:25:09) INFO:    [Legendary]:        installed.json updated, refreshing library
(17:25:09) INFO:    [Legendary]:        installed.json updated, refreshing library
(17:25:09) INFO:    [Legendary]:        installed.json updated, refreshing library
(17:25:09) INFO:    [Legendary]:        Checking for importable games...
Nothing to import.

Checking for exportable games...
The following games are exportable (Legendary -> EGL)
 * 007ff8f4e30845a687e66aa77eb3e965 - Ghostwire Tokyo
 * Fortnite - Fortnite
 * Heather - Red Dead Redemption 2
 * Loon - Saints Row The Third Remastered
 * dc9d2e595d0e4650b35d659f90d41059 - Alan Wake 2

Checking automatic sync...
(17:25:09) INFO:    [Backend]:          Heroic: Setting egsLinkedPath to "windows" (previous value: undefined)
(17:25:09) INFO:    [Frontend]:         Refreshing undefined Library
(17:25:09) WARNING: [Backend]:          refresh not implemented on Sideload Library Manager
(17:25:09) INFO:    [Gog]:              Running command: C:\Users\James\AppData\Local\Programs\heroic\resources\app.asar.unpacked\build\bin\win32\gogdl --auth-config-path C:\Users\James\AppData\Roaming\heroic\gog_store\auth.json auth
(17:25:09) INFO:    [Legendary]:        Refreshing library...
(17:25:09) INFO:    [Legendary]:        Refreshing Epic Games...
(17:25:09) INFO:    [Nile]:             Refreshing library...
(17:25:09) INFO:    [Nile]:             Refreshing Amazon Games...
(17:25:09) INFO:    [Nile]:             Running command: XDG_CONFIG_HOME=C:\Users\James\AppData\Roaming\heroic\nile_config C:\Users\James\AppData\Local\Programs\heroic\resources\app.asar.unpacked\build\bin\win32\nile library sync
(17:25:09) INFO:    [Nile]:             Game list updated, got 348 games
(17:25:09) INFO:    [Legendary]:        Game list updated, got 227 games & DLCs
(17:25:09) INFO:    [Legendary]:        Running command: XDG_CONFIG_HOME=C:\Users\James\AppData\Roaming\heroic\legendaryConfig C:\Users\James\AppData\Local\Programs\heroic\resources\app.asar.unpacked\build\bin\win32\legendary list --third-party
(17:25:10) INFO:    [Gog]:              Getting GOG library
(17:25:10) INFO:    [Gog]:              Running command: C:\Users\James\AppData\Local\Programs\heroic\resources\app.asar.unpacked\build\bin\win32\gogdl --auth-config-path C:\Users\James\AppData\Roaming\heroic\gog_store\auth.json auth
(17:25:10) INFO:    [Gog]:              Running command: C:\Users\James\AppData\Local\Programs\heroic\resources\app.asar.unpacked\build\bin\win32\gogdl --auth-config-path C:\Users\James\AppData\Roaming\heroic\gog_store\auth.json auth
(17:25:11) INFO:    [Gog]:              Running command: C:\Users\James\AppData\Local\Programs\heroic\resources\app.asar.unpacked\build\bin\win32\gogdl --auth-config-path C:\Users\James\AppData\Roaming\heroic\gog_store\auth.json auth
(17:25:12) INFO:    [Gog]:              Saved games data
(17:25:25) INFO:    [Legendary]:        Running command: XDG_CONFIG_HOME=C:\Users\James\AppData\Roaming\heroic\legendaryConfig C:\Users\James\AppData\Local\Programs\heroic\resources\app.asar.unpacked\build\bin\win32\legendary --version
(17:25:25) INFO:    [Gog]:              Running command: C:\Users\James\AppData\Local\Programs\heroic\resources\app.asar.unpacked\build\bin\win32\gogdl --auth-config-path C:\Users\James\AppData\Roaming\heroic\gog_store\auth.json --version
(17:25:25) INFO:    [Nile]:             Running command: XDG_CONFIG_HOME=C:\Users\James\AppData\Roaming\heroic\nile_config C:\Users\James\AppData\Local\Programs\heroic\resources\app.asar.unpacked\build\bin\win32\nile --version
(17:25:25) INFO:    [Legendary]:        Checking if EOS Overlay is enabled: XDG_CONFIG_HOME=C:\Users\James\AppData\Roaming\heroic\legendaryConfig C:\Users\James\AppData\Local\Programs\heroic\resources\app.asar.unpacked\build\bin\win32\legendary eos-overlay info
(17:25:25) INFO:    [Legendary]:        Abort command "XDG_CONFIG_HOME=C:\Users\James\AppData\Roaming\heroic\legendaryConfig C:\Users\James\AppData\Local\Programs\heroic\resources\app.asar.unpacked\build\bin\win32\legendary eos-overlay info"
(17:25:31) INFO:    [Backend]:          Heroic: Setting experimentalFeatures to {"enableNewShinyFeature":true} (previous value: undefined)
(17:25:32) INFO:    [Backend]:          Heroic: Setting experimentalFeatures to {"enableNewShinyFeature":false} (previous value: {"enableNewShinyFeature":true})
(17:25:32) INFO:    [Backend]:          Heroic: Setting experimentalFeatures to {"enableNewShinyFeature":true} (previous value: {"enableNewShinyFeature":false})
(17:25:44) INFO:    [Legendary]:        Running command: XDG_CONFIG_HOME=C:\Users\James\AppData\Roaming\heroic\legendaryConfig C:\Users\James\AppData\Local\Programs\heroic\resources\app.asar.unpacked\build\bin\win32\legendary --version
(17:25:44) INFO:    [Gog]:              Running command: C:\Users\James\AppData\Local\Programs\heroic\resources\app.asar.unpacked\build\bin\win32\gogdl --auth-config-path C:\Users\James\AppData\Roaming\heroic\gog_store\auth.json --version
(17:25:44) INFO:    [Nile]:             Running command: XDG_CONFIG_HOME=C:\Users\James\AppData\Roaming\heroic\nile_config C:\Users\James\AppData\Local\Programs\heroic\resources\app.asar.unpacked\build\bin\win32\nile --version
(17:26:19) INFO:    [ExtraGameInfo]:    Using cached ExtraGameInfo data for Alan Wake 2
(17:26:19) INFO:    [ExtraGameInfo]:    Using cached ExtraGameInfo data for Alan Wake 2
(17:26:19) DEBUG:   [Legendary]:        Using cached install info
(17:26:19) DEBUG:   [Legendary]:        Using cached install info
(17:26:22) INFO:    [Backend]:          Launching Alan Wake 2 (dc9d2e595d0e4650b35d659f90d41059)
(17:26:22) DEBUG:   [Legendary]:        Using cached install info
(17:26:22) INFO:    [Backend]:          Stopping Power Saver Blocker
(17:26:22) DEBUG:   [Legendary]:        Using cached install info
(17:26:22) DEBUG:   [Legendary]:        Using cached install info
(17:26:22) DEBUG:   [Legendary]:        Using cached install info
(17:26:22) INFO:    [Legendary]:        Launching Alan Wake 2: HEROIC_APP_NAME=dc9d2e595d0e4650b35d659f90d41059 HEROIC_APP_RUNNER=legendary HEROIC_APP_SOURCE=epic XDG_CONFIG_HOME=C:\Users\James\AppData\Roaming\heroic\legendaryConfig C:\Users\James\AppData\Local\Programs\heroic\resources\app.asar.unpacked\build\bin\win32\legendary launch dc9d2e595d0e4650b35d659f90d41059 --language en
(17:26:23) INFO:    [Backend]:          Stopping Display Power Saver Blocker
(17:26:23) INFO:    [Frontend]:         Refreshing legendary Library
(17:26:23) INFO:    [Legendary]:        Refreshing library...
(17:26:23) INFO:    [Legendary]:        Refreshing Epic Games...
(17:26:23) INFO:    [Legendary]:        Game list updated, got 227 games & DLCs
(17:26:23) DEBUG:   [Legendary]:        Using cached install info
(17:26:23) DEBUG:   [Legendary]:        Using cached install info
(17:26:23) INFO:    [Legendary]:        Running command: XDG_CONFIG_HOME=C:\Users\James\AppData\Roaming\heroic\legendaryConfig C:\Users\James\AppData\Local\Programs\heroic\resources\app.asar.unpacked\build\bin\win32\legendary list --third-party

Steps to reproduce

  1. Click play on Alan Wake 2
  2. Game complains about the overlay issue
  3. Be forced to quit the game.

Expected behavior

Game launches

Screenshots

image

Heroic Version

Latest Stable

System Information

Additional information

No response

arielj commented 1 year ago

To get help running specific games, ask over discord in the #-support section.

Github issues are for errors of heroic itself