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Heroic-Games-Launcher / HeroicGamesLauncher

A games launcher for GOG, Amazon and Epic Games for Linux, Windows and macOS.
https://heroicgameslauncher.com
GNU General Public License v3.0
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[Factorio] Cannot get game info #3635

Open TheCycoONE opened 3 months ago

TheCycoONE commented 3 months ago

Describe the bug

The game page for Factorio does not populate, instead the message "Cannot get game info" is displayed. Other games are fine, both from GOG and Epic.

I tried gogdl 1.0.1 but the issue persists.

Add logs

(20:56:45) INFO:    [Legendary]:        Legendary location: /app/bin/heroic/resources/app.asar.unpacked/build/bin/linux/legendary
(20:56:45) INFO:    [Gog]:              GOGDL location: /home/stephen/Games/Heroic/gogdl
(20:56:45) INFO:    [Connection]:       Connectivity: check-online
(20:56:45) INFO:    [Connection]:       Pinging external endpoints
(20:56:45) INFO:    [Gog]:              Checking for existing gog manifests
(20:56:45) INFO:    [Backend]:          DRM module staus {
  "oimompecagnajdejgnnjijobebaeigek": {
    "name": "Widevine Content Decryption Module",
    "status": "new",
    "version": "4.10.2710.0"
  }
}
(20:56:45) WARNING: [Backend]:          Failed to register protocol with OS.
(20:56:45) INFO:    [Legendary]:        Running command: LEGENDARY_CONFIG_PATH=/home/stephen/.var/app/com.heroicgameslauncher.hgl/config/heroic/legendaryConfig/legendary /app/bin/heroic/resources/app.asar.unpacked/build/bin/linux/legendary --version
(20:56:45) INFO:    [Gog]:              Running command: GOGDL_CONFIG_PATH=/home/stephen/.var/app/com.heroicgameslauncher.hgl/config/heroic/gogdlConfig /home/stephen/Games/Heroic/gogdl --auth-config-path /home/stephen/.var/app/com.heroicgameslauncher.hgl/config/heroic/gog_store/auth.json --version
(20:56:45) INFO:    [Nile]:             Running command: NILE_CONFIG_PATH=/home/stephen/.var/app/com.heroicgameslauncher.hgl/config/heroic/nile_config /app/bin/heroic/resources/app.asar.unpacked/build/bin/linux/nile --version
(20:56:45) INFO:    [Backend]:          
System Information:
CPU: 16x AMD Ryzen 7 7800X3D 8-Core Processor
Memory: 32.75 GB (used: 4.77 GB)
GPUs:

OS: Arch Linux 6.7.9-arch1-1 (linux)

The current system is not a Steam Deck
We are running inside a Flatpak container

Software Versions:
  Heroic: 2.13.0 Dorry & Broggy
  Legendary: 0.20.34 Direct Intervention
  gogdl: 1.0.1
  Nile: 1.0.1 Jonathan Joestar

(20:56:45) INFO:    [Frontend]:         Refreshing undefined Library
(20:56:45) WARNING: [Backend]:          refresh not implemented on Sideload Library Manager
(20:56:45) INFO:    [Legendary]:        Refreshing library...
(20:56:45) INFO:    [Legendary]:        Refreshing Epic Games...
(20:56:45) INFO:    [Backend]:          Frontend Ready
(20:56:45) INFO:    [Connection]:       Connectivity: online
(20:56:45) INFO:    [Gog]:              Running command: GOGDL_CONFIG_PATH=/home/stephen/.var/app/com.heroicgameslauncher.hgl/config/heroic/gogdlConfig /home/stephen/Games/Heroic/gogdl --auth-config-path /home/stephen/.var/app/com.heroicgameslauncher.hgl/config/heroic/gog_store/auth.json auth
(20:56:45) INFO:    [Gog]:              Checking if login is valid
(20:56:45) INFO:    [Gog]:              Running command: GOGDL_CONFIG_PATH=/home/stephen/.var/app/com.heroicgameslauncher.hgl/config/heroic/gogdlConfig /home/stephen/Games/Heroic/gogdl --auth-config-path /home/stephen/.var/app/com.heroicgameslauncher.hgl/config/heroic/gog_store/auth.json auth
(20:56:45) INFO:    [Backend]:          Checking for current version changelog
(20:56:46) INFO:    [Backend]:          AreWeAntiCheatYet data downloaded
(20:56:46) INFO:    [Legendary]:        Running command: LEGENDARY_CONFIG_PATH=/home/stephen/.var/app/com.heroicgameslauncher.hgl/config/heroic/legendaryConfig/legendary /app/bin/heroic/resources/app.asar.unpacked/build/bin/linux/legendary list --third-party
(20:56:47) INFO:    [Gog]:              Saved username to config file
(20:56:47) INFO:    [Legendary]:        Game list updated, got 94 games & DLCs
(20:56:47) WARNING: [Backend]:          listUpdateableGames not implemented on Sideload Library Manager
(20:56:47) INFO:    [Gog]:              Running command: GOGDL_CONFIG_PATH=/home/stephen/.var/app/com.heroicgameslauncher.hgl/config/heroic/gogdlConfig /home/stephen/Games/Heroic/gogdl --auth-config-path /home/stephen/.var/app/com.heroicgameslauncher.hgl/config/heroic/gog_store/auth.json auth
(20:56:47) INFO:    [Gog]:              Found 0 game(s) to update
(20:56:47) INFO:    [Legendary]:        Checking for game updates: LEGENDARY_CONFIG_PATH=/home/stephen/.var/app/com.heroicgameslauncher.hgl/config/heroic/legendaryConfig/legendary /app/bin/heroic/resources/app.asar.unpacked/build/bin/linux/legendary list --third-party
(20:56:48) INFO:    [Winetricks]:       Downloading Winetricks
(20:56:48) INFO:    [DXVKInstaller]:    Updating dxvk-nvapi to: dxvk-nvapi-v0.7.0
(20:56:48) INFO:    [DXVKInstaller]:    Updating vkd3d to: vkd3d-proton-2.12
(20:56:48) INFO:    [Legendary]:        Found 0 games to update
(20:56:50) INFO:    [DownloadManager]:  Downloader: Finished downloading https://github.com/Heroic-Games-Launcher/vkd3d-proton/releases/download/v2.12/vkd3d-proton-2.12.tar.xz
(20:56:50) INFO:    [DXVKInstaller]:    Downloaded vkd3d, extracting...
(20:56:50) INFO:    [Backend]:          Extracting /home/stephen/.var/app/com.heroicgameslauncher.hgl/config/heroic/tools/vkd3d/vkd3d-proton-2.12.tar.xz to /home/stephen/.var/app/com.heroicgameslauncher.hgl/config/heroic/tools/vkd3d/vkd3d-proton-2.12 using native tar
(20:56:50) INFO:    [DXVKInstaller]:    vkd3d updated!
(20:56:50) INFO:    [DownloadManager]:  Downloader: Finished downloading https://github.com/jp7677/dxvk-nvapi/releases/download/v0.7.0/dxvk-nvapi-v0.7.0.tar.gz
(20:56:50) INFO:    [DXVKInstaller]:    Downloaded dxvk-nvapi, extracting...
(20:56:50) INFO:    [Backend]:          Extracting /home/stephen/.var/app/com.heroicgameslauncher.hgl/config/heroic/tools/dxvk-nvapi/dxvk-nvapi-v0.7.0.tar.gz to /home/stephen/.var/app/com.heroicgameslauncher.hgl/config/heroic/tools/dxvk-nvapi/dxvk-nvapi-v0.7.0 using native tar
(20:56:50) INFO:    [DXVKInstaller]:    dxvk-nvapi updated!
(20:56:50) INFO:    [WineDownloader]:   Updating wine versions info
(20:56:50) INFO:    [WineDownloader]:   Fetching upstream information...
(20:56:50) INFO:    [Backend]:          Starting the Download Queue
(20:56:51) INFO:    [WineDownloader]:   wine versions updated
(20:57:00) INFO:    [ExtraGameInfo]:    Using cached ExtraGameInfo data for Factorio
(20:57:00) INFO:    [Gog]:              Running command: GOGDL_CONFIG_PATH=/home/stephen/.var/app/com.heroicgameslauncher.hgl/config/heroic/gogdlConfig /home/stephen/Games/Heroic/gogdl --auth-config-path /home/stephen/.var/app/com.heroicgameslauncher.hgl/config/heroic/gog_store/auth.json auth
(20:57:00) INFO:    [ExtraGameInfo]:    Using cached ExtraGameInfo data for Factorio
(20:57:00) INFO:    [Gog]:              Running command: GOGDL_CONFIG_PATH=/home/stephen/.var/app/com.heroicgameslauncher.hgl/config/heroic/gogdlConfig /home/stephen/Games/Heroic/gogdl --auth-config-path /home/stephen/.var/app/com.heroicgameslauncher.hgl/config/heroic/gog_store/auth.json auth
(20:57:00) INFO:    [Gog]:              Running command: GOGDL_CONFIG_PATH=/home/stephen/.var/app/com.heroicgameslauncher.hgl/config/heroic/gogdlConfig /home/stephen/Games/Heroic/gogdl --auth-config-path /home/stephen/.var/app/com.heroicgameslauncher.hgl/config/heroic/gog_store/auth.json auth
(20:57:00) INFO:    [Gog]:              Getting game metadata: GOGDL_CONFIG_PATH=/home/stephen/.var/app/com.heroicgameslauncher.hgl/config/heroic/gogdlConfig /home/stephen/Games/Heroic/gogdl --auth-config-path /home/stephen/.var/app/com.heroicgameslauncher.hgl/config/heroic/gog_store/auth.json info 1238653230 --os linux
(20:57:00) INFO:    [Gog]:              Getting game metadata: GOGDL_CONFIG_PATH=/home/stephen/.var/app/com.heroicgameslauncher.hgl/config/heroic/gogdlConfig /home/stephen/Games/Heroic/gogdl --auth-config-path /home/stephen/.var/app/com.heroicgameslauncher.hgl/config/heroic/gog_store/auth.json info 1238653230 --os linux
(20:57:08) ERROR:   [Gog]:              stdout = false and res.abort = false in getInstallInfo
(20:57:08) ERROR:   [Gog]:              stdout = false and res.abort = false in getInstallInfo
(20:57:08) ERROR:   [Frontend]:         Cannot get game info
(20:57:08) ERROR:   [Frontend]:         Cannot get game info
(20:57:08) ERROR:   [Frontend]:         Cannot get game info
(21:00:15) INFO:    [Legendary]:        Running command: LEGENDARY_CONFIG_PATH=/home/stephen/.var/app/com.heroicgameslauncher.hgl/config/heroic/legendaryConfig/legendary /app/bin/heroic/resources/app.asar.unpacked/build/bin/linux/legendary --version
(21:00:15) INFO:    [Gog]:              Running command: GOGDL_CONFIG_PATH=/home/stephen/.var/app/com.heroicgameslauncher.hgl/config/heroic/gogdlConfig /home/stephen/Games/Heroic/gogdl --auth-config-path /home/stephen/.var/app/com.heroicgameslauncher.hgl/config/heroic/gog_store/auth.json --version
(21:00:15) INFO:    [Nile]:             Running command: NILE_CONFIG_PATH=/home/stephen/.var/app/com.heroicgameslauncher.hgl/config/heroic/nile_config /app/bin/heroic/resources/app.asar.unpacked/build/bin/linux/nile --version

Steps to reproduce

  1. Go to Factorio (GOG) in game library
  2. Wait a few seconds or attempt to download
  3. See error

Expected behavior

Game page should show and allow download

Screenshots

No response

Heroic Version

Latest Stable

System Information

Additional information

com.heroicgameslauncher.hgl Heroic]$ GOGDL_CONFIG_PATH="$XDG_CONFIG_HOME/heroic/gogdlConfig" ./gogdl --auth-config-path "$XDG_CONFIG_HOME/heroic/gog_store/auth.json" --version
1.0.1

Debug info:

[📦 com.heroicgameslauncher.hgl Heroic]$ GOGDL_CONFIG_PATH="$XDG_CONFIG_HOME/heroic/gogdlConfig" ./gogdl --auth-config-path "$XDG_CONFIG_HOME/heroic/gog_store/auth.json" info 1238653230 --platform linux -d
[MAIN] DEBUG: Namespace(display_version=False, auth_config_path='/home/stephen/.var/app/com.heroicgameslauncher.hgl/config/heroic/gog_store/auth.json', command='info', dlcs=False, dlcs_list=None, dlc_only=False, id='1238653230', platform='linux', build=None, lang=None, branch=None, password=None, force_generation=None, workers_count=16)
[GENERIC DOWNLOAD_MANAGER] INFO: Platform is Linux, redirecting download to Linux Native installer manager
[urllib3.connectionpool] DEBUG: Starting new HTTPS connection (1): content-system.gog.com:443
[urllib3.connectionpool] DEBUG: https://content-system.gog.com:443 "GET /products/1238653230/os/windows/builds?generation=2 HTTP/1.1" 200 5576
[urllib3.connectionpool] DEBUG: Starting new HTTPS connection (1): gog-cdn-fastly.gog.com:443
[urllib3.connectionpool] DEBUG: https://gog-cdn-fastly.gog.com:443 "GET /content-system/v2/meta/68/37/6837d6512c1ab9960c3c326ba8eafbfe HTTP/1.1" 200 614
[LINUX] INFO: Initialized Linux Download Manager
[API] INFO: Getting info from products endpoint for id: 1238653230
[urllib3.connectionpool] DEBUG: Starting new HTTPS connection (1): api.gog.com:443
[urllib3.connectionpool] DEBUG: https://api.gog.com:443 "GET /products/1238653230?expand=downloads,expanded_dlcs HTTP/1.1" 200 6180
[API] DEBUG: https://api.gog.com/products/1238653230?expand=downloads,expanded_dlcs
[urllib3.connectionpool] DEBUG: https://api.gog.com:443 "GET /products/1238653230/downlink/installer/en3installer0 HTTP/1.1" 200 1612
[urllib3.connectionpool] DEBUG: https://content-system.gog.com:443 "GET /products/1238653230/users/46987675692784400/namespaces/website/download?path=%2Fsecure%2Flinux_offlines%2F1238653230%2F1238653230%2F57264680172234622%2F2749%2Ffactorio_1_1_104_71197.sh&token=eyJhbGciOiJIUzI1NiIsImV4cCI6IjE3MTA3MjM5ODkifQ.eyJjb250ZW50Ijoie1widXNlcl9pZFwiOjQ2OTg3Njc1NjkyNzg0NDAwLFwicHJvZHVjdF9pZFwiOjEyMzg2NTMyMzAsXCJwYXRoXCI6XCJcXFwvc2VjdXJlXFxcL2xpbnV4X29mZmxpbmVzXFxcLzEyMzg2NTMyMzBcXFwvMTIzODY1MzIzMFxcXC81NzI2NDY4MDE3MjIzNDYyMlxcXC8yNzQ5XFxcL2ZhY3RvcmlvXzFfMV8xMDRfNzExOTcuc2hcIn0iLCJleHAiOiIxNzEwNzIzOTg5In0.YiqkuFOVjIppCS4WBqneMPaSQAS3VKyPGnyutUM6FKo&access_token=RsPxqs7tE3nl-Geks_KHiVlv8ARS1u3diL0wKPExyiGu5D71JDfA4dp1RzM4JK0gdHdEf61wmIFDjHJ89VrMq8zMHCZ_9SSNBHwLPGotm5QSHAdhWC2HGl3gC5XflqGdhKaS45UhC2b_zYCfcgazBw HTTP/1.1" 302 960
[urllib3.connectionpool] DEBUG: https://gog-cdn-fastly.gog.com:443 "GET /token=nva=1710723989~dirs=6~token=0094e57d65e6caeb19a8b/secure/linux_offlines/1238653230/1238653230/57264680172234622/2749/factorio_1_1_104_71197.sh HTTP/1.1" 206 524288
[urllib3.connectionpool] DEBUG: https://gog-cdn-fastly.gog.com:443 "GET /token=nva=1710723989~dirs=6~token=0094e57d65e6caeb19a8b/secure/linux_offlines/1238653230/1238653230/57264680172234622/2749/factorio_1_1_104_71197.sh HTTP/1.1" 206 100
[urllib3.connectionpool] DEBUG: https://gog-cdn-fastly.gog.com:443 "GET /token=nva=1710723989~dirs=6~token=0094e57d65e6caeb19a8b/secure/linux_offlines/1238653230/1238653230/57264680172234622/2749/factorio_1_1_104_71197.sh HTTP/1.1" 206 1975650
[urllib3.connectionpool] DEBUG: Starting new HTTPS connection (1): embed.gog.com:443
[urllib3.connectionpool] DEBUG: https://embed.gog.com:443 "GET /user/data/games HTTP/1.1" 200 5004
Traceback (most recent call last):
  File "gogdl/cli.py", line 67, in <module>
  File "gogdl/cli.py", line 62, in main
  File "gogdl/dl/managers/manager.py", line 58, in calculate_download_size
  File "gogdl/dl/managers/linux.py", line 158, in get_download_size
  File "gogdl/dl/managers/linux.py", line 135, in calculate_download_sizes
AttributeError: 'InstallerHandler' object has no attribute 'central_directory'
[16] Failed to execute script 'cli' due to unhandled exception!
SteveMunday commented 3 months ago

Confirming i can reproduce on my Steam Deck OLED, this was very frustrating. Adding my system info.

As a workaround I just opened GOG store in the webview and downloaded the installer manually. Since its native linux it doesn't need a wine prefix and runs fine.

CPU: 8x AMD Custom APU 0932
Memory: 15.53 GB (used: 5.67 GB)
GPUs:
  GPU 0:
    Name: Advanced Micro Devices, Inc. [AMD/ATI] Sephiroth [AMD Custom GPU 0405]
    IDs: D=1435 V=1002 SD=0123 SV=1002
    Driver: amdgpu
OS: SteamOS 3.5.17 holo (linux)

The current system is a Steam Deck (model: OLED) in desktop mode
We are running inside a Flatpak container

Software Versions:
  Heroic: 2.13.0 Dorry & Broggy
  Legendary: 0.20.34 Direct Intervention
  gogdl: 1.0.0
  Nile: 1.0.1 Jonathan Joestar
imLinguin commented 3 months ago

I just pushed new commit on gogdl repo that should resolve the issue. I don't own the game, so I'm unable to verify this myself
commit: https://github.com/Heroic-Games-Launcher/heroic-gogdl/commit/c0b996083cb27abebd3811904392b8700071a27a actions run available here: https://github.com/Heroic-Games-Launcher/heroic-gogdl/actions/runs/8316960653

SteveMunday commented 3 months ago

I just installed the new gogdl from this build and can confirm that it works for me now, thanks!

TheCycoONE commented 3 months ago

Works for me as well, excellent!

marcinkoza0922 commented 2 months ago

I get this exact same error on Song of Syx and Rimworld as well.