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Heroic-Games-Launcher / HeroicGamesLauncher

A games launcher for GOG, Amazon and Epic Games for Linux, Windows and macOS.
https://heroicgameslauncher.com
GNU General Public License v3.0
7.92k stars 417 forks source link

Unable to install any game from GOG #3764

Closed brantg closed 3 months ago

brantg commented 3 months ago

Describe the bug

Starting several months back, all games in my Heroic interface that in GOG appear with the circle-slash symbol that means "Not installable". Looking at the logs I see only this for errors:

(07:49:14) ERROR:   [ExtraGameInfo]:    Was not able to get GamesDB data for 1207659072 undefined
(07:49:14) ERROR:   [ExtraGameInfo]:    Was not able to get GamesDB data for 1207663793 undefined
(07:49:14) ERROR:   [ExtraGameInfo]:    Was not able to get GamesDB data for 1207659068 undefined
(07:49:14) ERROR:   [ExtraGameInfo]:    Was not able to get GamesDB data for 1555921669 undefined

I cleared cache, reset Heroic, logged out/in to GOG, anything I could think of. Finally I installed on another machine and it does the same thing there. At this point, I'm stumped.

Add logs

GitHub refused to accept the full log because it was too big.  Here is a an abbreviated version:
================================================================================================

(06:42:22) INFO:    [Legendary]:        Legendary location: /app/bin/heroic/resources/app.asar.unpacked/build/bin/linux/legendary
(06:42:22) INFO:    [Gog]:              GOGDL location: /app/bin/heroic/resources/app.asar.unpacked/build/bin/linux/gogdl
(06:42:22) INFO:    [Connection]:       Connectivity: check-online
(06:42:22) INFO:    [Connection]:       Pinging external endpoints
(06:42:22) INFO:    [Gog]:              Checking for existing gog manifests
(06:42:22) INFO:    [Nile]:             Refreshing library...
(06:42:22) INFO:    [Nile]:             Refreshing Amazon Games...
(06:42:22) INFO:    [Nile]:             Running command: NILE_CONFIG_PATH=/home/bgardner/.var/app/com.heroicgameslauncher.hgl/config/heroic/nile_config /app/bin/heroic/resources/app.asar.unpacked/build/bin/linux/nile library sync
(06:42:22) INFO:    [Nile]:             Game list updated, got 44 games
(06:42:22) INFO:    [Backend]:          DRM module staus {
  "oimompecagnajdejgnnjijobebaeigek": {
    "status": "new",
    "title": "Widevine Content Decryption Module",
    "version": "4.10.2710.0"
  }
}
(06:42:23) WARNING: [Backend]:          Failed to register protocol with OS.
(06:42:23) INFO:    [Connection]:       Connectivity: online
(06:42:23) INFO:    [Gog]:              Running command: GOGDL_CONFIG_PATH=/home/bgardner/.var/app/com.heroicgameslauncher.hgl/config/heroic/gogdlConfig /app/bin/heroic/resources/app.asar.unpacked/build/bin/linux/gogdl --auth-config-path /home/bgardner/.var/app/com.heroicgameslauncher.hgl/config/heroic/gog_store/auth.json auth
(06:42:23) INFO:    [Gog]:              Checking if login is valid
(06:42:23) INFO:    [Gog]:              Running command: GOGDL_CONFIG_PATH=/home/bgardner/.var/app/com.heroicgameslauncher.hgl/config/heroic/gogdlConfig /app/bin/heroic/resources/app.asar.unpacked/build/bin/linux/gogdl --auth-config-path /home/bgardner/.var/app/com.heroicgameslauncher.hgl/config/heroic/gog_store/auth.json auth
(06:42:23) INFO:    [Backend]:          AreWeAntiCheatYet data downloaded
(06:42:23) INFO:    [Nile]:             Saved user data to config file
(06:42:23) INFO:    [Frontend]:         Refreshing undefined Library
(06:42:23) WARNING: [Backend]:          refresh not implemented on Sideload Library Manager
(06:42:23) INFO:    [Legendary]:        Refreshing library...
(06:42:23) INFO:    [Legendary]:        Refreshing Epic Games...
(06:42:23) INFO:    [Nile]:             Refreshing library...
(06:42:23) INFO:    [Nile]:             Refreshing Amazon Games...
(06:42:23) INFO:    [Nile]:             Running command: NILE_CONFIG_PATH=/home/bgardner/.var/app/com.heroicgameslauncher.hgl/config/heroic/nile_config /app/bin/heroic/resources/app.asar.unpacked/build/bin/linux/nile library sync
(06:42:23) INFO:    [Nile]:             Game list updated, got 44 games
(06:42:23) INFO:    [Gog]:              Running command: GOGDL_CONFIG_PATH=/home/bgardner/.var/app/com.heroicgameslauncher.hgl/config/heroic/gogdlConfig /app/bin/heroic/resources/app.asar.unpacked/build/bin/linux/gogdl --auth-config-path /home/bgardner/.var/app/com.heroicgameslauncher.hgl/config/heroic/gog_store/auth.json auth
(06:42:23) INFO:    [Backend]:          Frontend Ready
(06:42:23) INFO:    [Backend]:          Checking for current version changelog
(06:42:23) INFO:    [Gog]:              Getting GOG library
(06:42:23) INFO:    [Gog]:              Running command: GOGDL_CONFIG_PATH=/home/bgardner/.var/app/com.heroicgameslauncher.hgl/config/heroic/gogdlConfig /app/bin/heroic/resources/app.asar.unpacked/build/bin/linux/gogdl --auth-config-path /home/bgardner/.var/app/com.heroicgameslauncher.hgl/config/heroic/gog_store/auth.json auth
(06:42:25) DEBUG:   [Backend]:          Unable to load Steam Libraries, libraryfolders.vdf not found
(06:42:25) INFO:    [Winetricks]:       Downloading Winetricks
(06:42:28) INFO:    [WineDownloader]:   Updating wine versions info
(06:42:28) INFO:    [WineDownloader]:   Fetching upstream information...
(06:42:28) INFO:    [Legendary]:        Running command: LEGENDARY_CONFIG_PATH=/home/bgardner/.var/app/com.heroicgameslauncher.hgl/config/heroic/legendaryConfig/legendary /app/bin/heroic/resources/app.asar.unpacked/build/bin/linux/legendary list --third-party
(06:42:28) INFO:    [Backend]:          Starting the Download Queue
(06:42:28) INFO:    [Gog]:              Saved username to config file
(06:42:29) INFO:    [Gog]:              Running command: GOGDL_CONFIG_PATH=/home/bgardner/.var/app/com.heroicgameslauncher.hgl/config/heroic/gogdlConfig /app/bin/heroic/resources/app.asar.unpacked/build/bin/linux/gogdl --auth-config-path /home/bgardner/.var/app/com.heroicgameslauncher.hgl/config/heroic/gog_store/auth.json auth
(06:42:30) INFO:    [Gog]:              Running command: GOGDL_CONFIG_PATH=/home/bgardner/.var/app/com.heroicgameslauncher.hgl/config/heroic/gogdlConfig /app/bin/heroic/resources/app.asar.unpacked/build/bin/linux/gogdl --auth-config-path /home/bgardner/.var/app/com.heroicgameslauncher.hgl/config/heroic/gog_store/auth.json auth
(06:42:32) INFO:    [WineDownloader]:   wine versions updated
(06:42:34) INFO:    [Legendary]:        Game list updated, got 109 games & DLCs
(06:42:40) ERROR:   [ExtraGameInfo]:    Was not able to get GamesDB data for 1207658704 undefined
(06:42:40) ERROR:   [ExtraGameInfo]:    Was not able to get GamesDB data for 1207658948 undefined
(06:42:40) ERROR:   [ExtraGameInfo]:    Was not able to get GamesDB data for 1207658887 undefined
(06:42:40) ERROR:   [ExtraGameInfo]:    Was not able to get GamesDB data for 1207659036 undefined

<...snip...>

(06:42:40) ERROR:   [ExtraGameInfo]:    Was not able to get GamesDB data for 1207660953 undefined
(06:42:40) ERROR:   [ExtraGameInfo]:    Was not able to get GamesDB data for 1207658928 undefined
(06:42:40) ERROR:   [ExtraGameInfo]:    Was not able to get GamesDB data for 1207662043 undefined
(06:42:46) INFO:    [Legendary]:        Running command: LEGENDARY_CONFIG_PATH=/home/bgardner/.var/app/com.heroicgameslauncher.hgl/config/heroic/legendaryConfig/legendary /app/bin/heroic/resources/app.asar.unpacked/build/bin/linux/legendary --version
(06:42:46) INFO:    [Gog]:              Running command: GOGDL_CONFIG_PATH=/home/bgardner/.var/app/com.heroicgameslauncher.hgl/config/heroic/gogdlConfig /app/bin/heroic/resources/app.asar.unpacked/build/bin/linux/gogdl --auth-config-path /home/bgardner/.var/app/com.heroicgameslauncher.hgl/config/heroic/gog_store/auth.json --version
(06:42:46) INFO:    [Nile]:             Running command: NILE_CONFIG_PATH=/home/bgardner/.var/app/com.heroicgameslauncher.hgl/config/heroic/nile_config /app/bin/heroic/resources/app.asar.unpacked/build/bin/linux/nile --version
(06:42:46) INFO:    [Backend]:          
System Information:
CPU: 16x Intel(R) Core(TM) i7-10700F CPU @ 2.90GHz
Memory: 67.18 GB (used: 12.33 GB)
GPUs:
  GPU 0:
    Name: Advanced Micro Devices, Inc. [AMD/ATI] Navi 14 [Radeon RX 5500/5500M / Pro 5500M]
    IDs: D=7340 V=1002 SD=2401 SV=148c
    Driver: amdgpu
OS: Debian GNU/Linux 12 (bookworm) (linux)

The current system is not a Steam Deck
We are running inside a Flatpak container

Software Versions:
  Heroic: 2.14.1 Flame Emperor Sabo
  Legendary: 0.20.34 Direct Intervention
  gogdl: 1.0.1
  Nile: 1.0.2 Jonathan Joestar

(06:42:52) ERROR:   [ExtraGameInfo]:    Was not able to get GamesDB data for 1207659044 undefined
(06:42:52) ERROR:   [ExtraGameInfo]:    Was not able to get GamesDB data for 1719198803 undefined
(06:42:52) ERROR:   [ExtraGameInfo]:    Was not able to get GamesDB data for 1207658863 undefined

<...snip...>

(06:43:16) ERROR:   [ExtraGameInfo]:    Was not able to get GamesDB data for 1207658928 undefined
(06:43:16) ERROR:   [ExtraGameInfo]:    Was not able to get GamesDB data for 1207662043 undefined
(06:43:28) INFO:    [Gog]:              Saved games data
(06:43:28) WARNING: [Backend]:          listUpdateableGames not implemented on Sideload Library Manager
(06:43:28) INFO:    [Gog]:              Running command: GOGDL_CONFIG_PATH=/home/bgardner/.var/app/com.heroicgameslauncher.hgl/config/heroic/gogdlConfig /app/bin/heroic/resources/app.asar.unpacked/build/bin/linux/gogdl --auth-config-path /home/bgardner/.var/app/com.heroicgameslauncher.hgl/config/heroic/gog_store/auth.json auth
(06:43:29) INFO:    [Gog]:              Found 0 game(s) to update
(06:43:29) INFO:    [Legendary]:        Checking for game updates: LEGENDARY_CONFIG_PATH=/home/bgardner/.var/app/com.heroicgameslauncher.hgl/config/heroic/legendaryConfig/legendary /app/bin/heroic/resources/app.asar.unpacked/build/bin/linux/legendary list --third-party
(06:43:30) INFO:    [Legendary]:        Found 0 games to update
(06:43:30) INFO:    [Nile]:             Looking for updates...
(06:43:30) INFO:    [Nile]:             Running command: NILE_CONFIG_PATH=/home/bgardner/.var/app/com.heroicgameslauncher.hgl/config/heroic/nile_config /app/bin/heroic/resources/app.asar.unpacked/build/bin/linux/nile list-updates --json
(07:03:30) INFO:    [Legendary]:        Running command: LEGENDARY_CONFIG_PATH=/home/bgardner/.var/app/com.heroicgameslauncher.hgl/config/heroic/legendaryConfig/legendary /app/bin/heroic/resources/app.asar.unpacked/build/bin/linux/legendary --version
(07:03:30) INFO:    [Gog]:              Running command: GOGDL_CONFIG_PATH=/home/bgardner/.var/app/com.heroicgameslauncher.hgl/config/heroic/gogdlConfig /app/bin/heroic/resources/app.asar.unpacked/build/bin/linux/gogdl --auth-config-path /home/bgardner/.var/app/com.heroicgameslauncher.hgl/config/heroic/gog_store/auth.json --version
(07:03:30) INFO:    [Nile]:             Running command: NILE_CONFIG_PATH=/home/bgardner/.var/app/com.heroicgameslauncher.hgl/config/heroic/nile_config /app/bin/heroic/resources/app.asar.unpacked/build/bin/linux/nile --version
(07:03:35) INFO:    [Legendary]:        Running command: LEGENDARY_CONFIG_PATH=/home/bgardner/.var/app/com.heroicgameslauncher.hgl/config/heroic/legendaryConfig/legendary /app/bin/heroic/resources/app.asar.unpacked/build/bin/linux/legendary cleanup
(07:03:35) INFO:    [Frontend]:         Refreshing undefined Library
(07:03:35) WARNING: [Backend]:          refresh not implemented on Sideload Library Manager
(07:03:35) INFO:    [Legendary]:        Refreshing library...
(07:03:35) INFO:    [Legendary]:        Refreshing Epic Games...
(07:03:35) INFO:    [Nile]:             Refreshing library...
(07:03:35) INFO:    [Nile]:             Refreshing Amazon Games...
(07:03:35) INFO:    [Nile]:             Running command: NILE_CONFIG_PATH=/home/bgardner/.var/app/com.heroicgameslauncher.hgl/config/heroic/nile_config /app/bin/heroic/resources/app.asar.unpacked/build/bin/linux/nile library sync
(07:03:35) INFO:    [Nile]:             Game list updated, got 44 games
(07:03:35) INFO:    [Gog]:              Running command: GOGDL_CONFIG_PATH=/home/bgardner/.var/app/com.heroicgameslauncher.hgl/config/heroic/gogdlConfig /app/bin/heroic/resources/app.asar.unpacked/build/bin/linux/gogdl --auth-config-path /home/bgardner/.var/app/com.heroicgameslauncher.hgl/config/heroic/gog_store/auth.json auth
(07:03:35) INFO:    [Legendary]:        Running command: LEGENDARY_CONFIG_PATH=/home/bgardner/.var/app/com.heroicgameslauncher.hgl/config/heroic/legendaryConfig/legendary /app/bin/heroic/resources/app.asar.unpacked/build/bin/linux/legendary list --third-party
(07:03:35) INFO:    [Gog]:              Getting GOG library
(07:03:35) INFO:    [Gog]:              Running command: GOGDL_CONFIG_PATH=/home/bgardner/.var/app/com.heroicgameslauncher.hgl/config/heroic/gogdlConfig /app/bin/heroic/resources/app.asar.unpacked/build/bin/linux/gogdl --auth-config-path /home/bgardner/.var/app/com.heroicgameslauncher.hgl/config/heroic/gog_store/auth.json auth
(07:03:36) INFO:    [Gog]:              Running command: GOGDL_CONFIG_PATH=/home/bgardner/.var/app/com.heroicgameslauncher.hgl/config/heroic/gogdlConfig /app/bin/heroic/resources/app.asar.unpacked/build/bin/linux/gogdl --auth-config-path /home/bgardner/.var/app/com.heroicgameslauncher.hgl/config/heroic/gog_store/auth.json auth
(07:03:37) INFO:    [Gog]:              Running command: GOGDL_CONFIG_PATH=/home/bgardner/.var/app/com.heroicgameslauncher.hgl/config/heroic/gogdlConfig /app/bin/heroic/resources/app.asar.unpacked/build/bin/linux/gogdl --auth-config-path /home/bgardner/.var/app/com.heroicgameslauncher.hgl/config/heroic/gog_store/auth.json auth
(07:03:47) INFO:    [Legendary]:        Game list updated, got 109 games & DLCs
(07:03:48) ERROR:   [ExtraGameInfo]:    Was not able to get GamesDB data for 1207659057 undefined
(07:03:48) ERROR:   [ExtraGameInfo]:    Was not able to get GamesDB data for 1439900139 undefined
(07:03:48) ERROR:   [ExtraGameInfo]:    Was not able to get GamesDB data for 1244373161 undefined
(07:03:48) ERROR:   [ExtraGameInfo]:    Was not able to get GamesDB data for 1432039876 undefined
(07:03:48) ERROR:   [ExtraGameInfo]:    Was not able to get GamesDB data for 1207660173 undefined

<...snip...>

(07:04:36) ERROR:   [ExtraGameInfo]:    Was not able to get GamesDB data for 1207660953 undefined
(07:04:36) ERROR:   [ExtraGameInfo]:    Was not able to get GamesDB data for 1207658928 undefined
(07:04:36) ERROR:   [ExtraGameInfo]:    Was not able to get GamesDB data for 1207662043 undefined
(07:04:38) INFO:    [Gog]:              Saved games data
(07:10:41) INFO:    [ExtraGameInfo]:    Getting ExtraGameInfo data for Cyberpunk 2077
(07:10:41) INFO:    [ExtraGameInfo]:    Getting PCGamingWiki data for Cyberpunk 2077
(07:10:41) INFO:    [ExtraGameInfo]:    Getting HowLongToBeat data for Cyberpunk 2077
(07:10:41) INFO:    [ExtraGameInfo]:    Getting GamesDB data for Cyberpunk 2077
(07:10:41) INFO:    [ExtraGameInfo]:    Getting ExtraGameInfo data for Cyberpunk 2077
(07:10:41) INFO:    [ExtraGameInfo]:    Getting PCGamingWiki data for Cyberpunk 2077
(07:10:41) INFO:    [ExtraGameInfo]:    Getting HowLongToBeat data for Cyberpunk 2077
(07:10:41) INFO:    [ExtraGameInfo]:    Getting GamesDB data for Cyberpunk 2077
(07:10:41) ERROR:   [Frontend]:         Error: Error invoking remote method 'requestSettings': Error: ENOENT: no such file or directory, open '/home/bgardner/.var/app/com.heroicgameslauncher.hgl/config/heroic/GamesConfig/1423049311.json'
(07:10:44) INFO:    [Frontend]:         Refreshing undefined Library
(07:10:44) WARNING: [Backend]:          refresh not implemented on Sideload Library Manager
(07:10:44) INFO:    [Legendary]:        Refreshing library...
(07:10:44) INFO:    [Legendary]:        Refreshing Epic Games...
(07:10:44) INFO:    [Nile]:             Refreshing library...
(07:10:44) INFO:    [Nile]:             Refreshing Amazon Games...
(07:10:44) INFO:    [Nile]:             Running command: NILE_CONFIG_PATH=/home/bgardner/.var/app/com.heroicgameslauncher.hgl/config/heroic/nile_config /app/bin/heroic/resources/app.asar.unpacked/build/bin/linux/nile library sync
(07:10:44) INFO:    [Nile]:             Game list updated, got 44 games
(07:10:44) INFO:    [Gog]:              Running command: GOGDL_CONFIG_PATH=/home/bgardner/.var/app/com.heroicgameslauncher.hgl/config/heroic/gogdlConfig /app/bin/heroic/resources/app.asar.unpacked/build/bin/linux/gogdl --auth-config-path /home/bgardner/.var/app/com.heroicgameslauncher.hgl/config/heroic/gog_store/auth.json auth
(07:10:44) INFO:    [Gog]:              Getting GOG library
(07:10:44) INFO:    [Gog]:              Running command: GOGDL_CONFIG_PATH=/home/bgardner/.var/app/com.heroicgameslauncher.hgl/config/heroic/gogdlConfig /app/bin/heroic/resources/app.asar.unpacked/build/bin/linux/gogdl --auth-config-path /home/bgardner/.var/app/com.heroicgameslauncher.hgl/config/heroic/gog_store/auth.json auth
(07:10:51) ERROR:   [ExtraGameInfo]:    Was not able to get PCGamingWiki data for Cyberpunk 2077 Error: timeout of 10000ms exceeded
    at createError (/app/bin/heroic/resources/app.asar/node_modules/axios/lib/core/createError.js:16:15)
    at RedirectableRequest.handleRequestTimeout (/app/bin/heroic/resources/app.asar/node_modules/axios/lib/adapters/http.js:369:16)
    at RedirectableRequest.emit (node:events:514:28)
    at Timeout.<anonymous> (/app/bin/heroic/resources/app.asar/node_modules/follow-redirects/index.js:210:12)
    at listOnTimeout (node:internal/timers:573:17)
    at process.processTimers (node:internal/timers:514:7)
(07:10:51) ERROR:   [ExtraGameInfo]:    Was not able to get PCGamingWiki data for Cyberpunk 2077 Error: timeout of 10000ms exceeded
    at createError (/app/bin/heroic/resources/app.asar/node_modules/axios/lib/core/createError.js:16:15)
    at RedirectableRequest.handleRequestTimeout (/app/bin/heroic/resources/app.asar/node_modules/axios/lib/adapters/http.js:369:16)
    at RedirectableRequest.emit (node:events:514:28)
    at Timeout.<anonymous> (/app/bin/heroic/resources/app.asar/node_modules/follow-redirects/index.js:210:12)
    at listOnTimeout (node:internal/timers:573:17)
    at process.processTimers (node:internal/timers:514:7)
(07:10:54) ERROR:   [Backend]:          Failed to get epic service status with Error: timeout of 10000ms exceeded
    at createError (/app/bin/heroic/resources/app.asar/node_modules/axios/lib/core/createError.js:16:15)
    at RedirectableRequest.handleRequestTimeout (/app/bin/heroic/resources/app.asar/node_modules/axios/lib/adapters/http.js:369:16)
    at RedirectableRequest.emit (node:events:514:28)
    at Timeout.<anonymous> (/app/bin/heroic/resources/app.asar/node_modules/follow-redirects/index.js:210:12)
    at listOnTimeout (node:internal/timers:573:17)
    at process.processTimers (node:internal/timers:514:7)
(07:10:54) INFO:    [Legendary]:        Running command: LEGENDARY_CONFIG_PATH=/home/bgardner/.var/app/com.heroicgameslauncher.hgl/config/heroic/legendaryConfig/legendary /app/bin/heroic/resources/app.asar.unpacked/build/bin/linux/legendary list --third-party
(07:11:14) INFO:    [Legendary]:        Game list updated, got 109 games & DLCs
(07:17:00) DEBUG:   [Backend]:          SteamDeck data for 1091500 {"success":1,"results":{"appid":1091500,"resolved_category":3,"resolved_items":[{"display_type":4,"loc_token":"#SteamDeckVerified_TestResult_DefaultControllerConfigFullyFunctional"},{"display_type":4,"loc_token":"#SteamDeckVerified_TestResult_ControllerGlyphsMatchDeckDevice"},{"display_type":4,"loc_token":"#SteamDeckVerified_TestResult_InterfaceTextIsLegible"},{"display_type":4,"loc_token":"#SteamDeckVerified_TestResult_DefaultConfigurationIsPerformant"}],"steam_deck_blog_url":"","search_id":null}}
(07:17:00) DEBUG:   [Backend]:          ProtonDB data for 1091500 {"bestReportedTier":"platinum","confidence":"strong","score":0.69,"tier":"gold","total":1841,"trendingTier":"gold"}
(07:17:00) DEBUG:   [Backend]:          SteamDeck data for 1091500 {"success":1,"results":{"appid":1091500,"resolved_category":3,"resolved_items":[{"display_type":4,"loc_token":"#SteamDeckVerified_TestResult_DefaultControllerConfigFullyFunctional"},{"display_type":4,"loc_token":"#SteamDeckVerified_TestResult_ControllerGlyphsMatchDeckDevice"},{"display_type":4,"loc_token":"#SteamDeckVerified_TestResult_InterfaceTextIsLegible"},{"display_type":4,"loc_token":"#SteamDeckVerified_TestResult_DefaultConfigurationIsPerformant"}],"steam_deck_blog_url":"","search_id":null}}
(07:17:00) INFO:    [Gog]:              Running command: GOGDL_CONFIG_PATH=/home/bgardner/.var/app/com.heroicgameslauncher.hgl/config/heroic/gogdlConfig /app/bin/heroic/resources/app.asar.unpacked/build/bin/linux/gogdl --auth-config-path /home/bgardner/.var/app/com.heroicgameslauncher.hgl/config/heroic/gog_store/auth.json auth
(07:17:00) DEBUG:   [Backend]:          ProtonDB data for 1091500 {"bestReportedTier":"platinum","confidence":"strong","score":0.69,"tier":"gold","total":1841,"trendingTier":"gold"}
(07:17:01) INFO:    [Gog]:              Running command: GOGDL_CONFIG_PATH=/home/bgardner/.var/app/com.heroicgameslauncher.hgl/config/heroic/gogdlConfig /app/bin/heroic/resources/app.asar.unpacked/build/bin/linux/gogdl --auth-config-path /home/bgardner/.var/app/com.heroicgameslauncher.hgl/config/heroic/gog_store/auth.json auth
(07:17:12) ERROR:   [ExtraGameInfo]:    Was not able to get GamesDB data for 1221608838 undefined
(07:17:12) ERROR:   [ExtraGameInfo]:    Was not able to get GamesDB data for 1207661453 undefined
(07:17:12) ERROR:   [ExtraGameInfo]:    Was not able to get GamesDB data for 1207658732 undefined
(07:17:12) ERROR:   [ExtraGameInfo]:    Was not able to get GamesDB data for 1207661313 undefined
(07:17:12) ERROR:   [ExtraGameInfo]:    Was not able to get GamesDB data for 1439548178 undefined
(07:17:12) ERROR:   [ExtraGameInfo]:    Was not able to get GamesDB data for 1207667263 undefined
(07:17:12) ERROR:   [ExtraGameInfo]:    Was not able to get GamesDB data for 1668107107 undefined
(07:17:12) ERROR:   [ExtraGameInfo]:    Was not able to get GamesDB data for 1207659231 undefined
(07:17:12) ERROR:   [ExtraGameInfo]:    Was not able to get GamesDB data for 1207660743 undefined

<...snip...>

(07:18:00) ERROR:   [ExtraGameInfo]:    Was not able to get GamesDB data for 1207662043 undefined
(07:18:02) INFO:    [Gog]:              Saved games data
(07:18:02) WARNING: [Backend]:          listUpdateableGames not implemented on Sideload Library Manager
(07:18:02) INFO:    [Gog]:              Running command: GOGDL_CONFIG_PATH=/home/bgardner/.var/app/com.heroicgameslauncher.hgl/config/heroic/gogdlConfig /app/bin/heroic/resources/app.asar.unpacked/build/bin/linux/gogdl --auth-config-path /home/bgardner/.var/app/com.heroicgameslauncher.hgl/config/heroic/gog_store/auth.json auth
(07:18:02) INFO:    [Gog]:              Found 0 game(s) to update
(07:18:12) ERROR:   [Backend]:          Failed to get epic service status with Error: timeout of 10000ms exceeded
    at createError (/app/bin/heroic/resources/app.asar/node_modules/axios/lib/core/createError.js:16:15)
    at RedirectableRequest.handleRequestTimeout (/app/bin/heroic/resources/app.asar/node_modules/axios/lib/adapters/http.js:369:16)
    at RedirectableRequest.emit (node:events:514:28)
    at Timeout.<anonymous> (/app/bin/heroic/resources/app.asar/node_modules/follow-redirects/index.js:210:12)
    at listOnTimeout (node:internal/timers:573:17)
    at process.processTimers (node:internal/timers:514:7)
(07:18:12) INFO:    [Legendary]:        Checking for game updates: LEGENDARY_CONFIG_PATH=/home/bgardner/.var/app/com.heroicgameslauncher.hgl/config/heroic/legendaryConfig/legendary /app/bin/heroic/resources/app.asar.unpacked/build/bin/linux/legendary list --third-party
(07:18:32) INFO:    [Legendary]:        Found 0 games to update
(07:18:32) INFO:    [Nile]:             Looking for updates...
(07:18:32) INFO:    [Nile]:             Running command: NILE_CONFIG_PATH=/home/bgardner/.var/app/com.heroicgameslauncher.hgl/config/heroic/nile_config /app/bin/heroic/resources/app.asar.unpacked/build/bin/linux/nile list-updates --json
(07:19:59) INFO:    [Frontend]:         Refreshing undefined Library
(07:19:59) WARNING: [Backend]:          refresh not implemented on Sideload Library Manager
(07:19:59) INFO:    [Legendary]:        Refreshing library...
(07:19:59) INFO:    [Legendary]:        Refreshing Epic Games...
(07:19:59) INFO:    [Nile]:             Refreshing library...
(07:19:59) INFO:    [Nile]:             Refreshing Amazon Games...
(07:19:59) INFO:    [Nile]:             Running command: NILE_CONFIG_PATH=/home/bgardner/.var/app/com.heroicgameslauncher.hgl/config/heroic/nile_config /app/bin/heroic/resources/app.asar.unpacked/build/bin/linux/nile library sync
(07:19:59) INFO:    [Nile]:             Game list updated, got 44 games
(07:19:59) INFO:    [Gog]:              Running command: GOGDL_CONFIG_PATH=/home/bgardner/.var/app/com.heroicgameslauncher.hgl/config/heroic/gogdlConfig /app/bin/heroic/resources/app.asar.unpacked/build/bin/linux/gogdl --auth-config-path /home/bgardner/.var/app/com.heroicgameslauncher.hgl/config/heroic/gog_store/auth.json auth
(07:19:59) INFO:    [Gog]:              Getting GOG library
(07:19:59) INFO:    [Gog]:              Running command: GOGDL_CONFIG_PATH=/home/bgardner/.var/app/com.heroicgameslauncher.hgl/config/heroic/gogdlConfig /app/bin/heroic/resources/app.asar.unpacked/build/bin/linux/gogdl --auth-config-path /home/bgardner/.var/app/com.heroicgameslauncher.hgl/config/heroic/gog_store/auth.json auth
(07:20:09) ERROR:   [Backend]:          Failed to get epic service status with Error: timeout of 10000ms exceeded
    at createError (/app/bin/heroic/resources/app.asar/node_modules/axios/lib/core/createError.js:16:15)
    at RedirectableRequest.handleRequestTimeout (/app/bin/heroic/resources/app.asar/node_modules/axios/lib/adapters/http.js:369:16)
    at RedirectableRequest.emit (node:events:514:28)
    at Timeout.<anonymous> (/app/bin/heroic/resources/app.asar/node_modules/follow-redirects/index.js:210:12)
    at listOnTimeout (node:internal/timers:573:17)
    at process.processTimers (node:internal/timers:514:7)
(07:20:09) INFO:    [Legendary]:        Running command: LEGENDARY_CONFIG_PATH=/home/bgardner/.var/app/com.heroicgameslauncher.hgl/config/heroic/legendaryConfig/legendary /app/bin/heroic/resources/app.asar.unpacked/build/bin/linux/legendary list --third-party
(07:20:10) INFO:    [Legendary]:        Game list updated, got 109 games & DLCs
(07:27:38) INFO:    [ExtraGameInfo]:    Using cached ExtraGameInfo data for Cyberpunk 2077
(07:27:38) INFO:    [ExtraGameInfo]:    Using cached ExtraGameInfo data for Cyberpunk 2077
(07:36:59) ERROR:   [Gog]:              There was an error getting games library data Request failed with status code 401
(07:36:59) ERROR:   [Gog]:              There was an error Loading games library
(07:36:59) WARNING: [Backend]:          listUpdateableGames not implemented on Sideload Library Manager
(07:36:59) INFO:    [Gog]:              Running command: GOGDL_CONFIG_PATH=/home/bgardner/.var/app/com.heroicgameslauncher.hgl/config/heroic/gogdlConfig /app/bin/heroic/resources/app.asar.unpacked/build/bin/linux/gogdl --auth-config-path /home/bgardner/.var/app/com.heroicgameslauncher.hgl/config/heroic/gog_store/auth.json auth
(07:37:04) INFO:    [Gog]:              Found 0 game(s) to update
(07:37:04) INFO:    [Legendary]:        Checking for game updates: LEGENDARY_CONFIG_PATH=/home/bgardner/.var/app/com.heroicgameslauncher.hgl/config/heroic/legendaryConfig/legendary /app/bin/heroic/resources/app.asar.unpacked/build/bin/linux/legendary list --third-party
(07:37:05) INFO:    [Legendary]:        Found 0 games to update
(07:37:05) INFO:    [Nile]:             Looking for updates...
(07:37:05) INFO:    [Nile]:             Running command: NILE_CONFIG_PATH=/home/bgardner/.var/app/com.heroicgameslauncher.hgl/config/heroic/nile_config /app/bin/heroic/resources/app.asar.unpacked/build/bin/linux/nile list-updates --json
(07:47:53) INFO:    [Gog]:              Logging user out
(07:47:54) INFO:    [Nile]:             Saved user data to config file
(07:47:54) INFO:    [Frontend]:         Refreshing undefined Library
(07:47:54) WARNING: [Backend]:          refresh not implemented on Sideload Library Manager
(07:47:54) INFO:    [Legendary]:        Refreshing library...
(07:47:54) INFO:    [Legendary]:        Refreshing Epic Games...
(07:47:54) INFO:    [Nile]:             Refreshing library...
(07:47:54) INFO:    [Nile]:             Refreshing Amazon Games...
(07:47:54) INFO:    [Nile]:             Running command: NILE_CONFIG_PATH=/home/bgardner/.var/app/com.heroicgameslauncher.hgl/config/heroic/nile_config /app/bin/heroic/resources/app.asar.unpacked/build/bin/linux/nile library sync
(07:47:54) INFO:    [Nile]:             Game list updated, got 44 games
(07:47:54) INFO:    [Backend]:          Checking for current version changelog
(07:47:54) INFO:    [Legendary]:        Running command: LEGENDARY_CONFIG_PATH=/home/bgardner/.var/app/com.heroicgameslauncher.hgl/config/heroic/legendaryConfig/legendary /app/bin/heroic/resources/app.asar.unpacked/build/bin/linux/legendary list --third-party
(07:47:55) INFO:    [Legendary]:        Game list updated, got 109 games & DLCs
(07:47:55) WARNING: [Backend]:          listUpdateableGames not implemented on Sideload Library Manager
(07:47:55) INFO:    [Legendary]:        Checking for game updates: LEGENDARY_CONFIG_PATH=/home/bgardner/.var/app/com.heroicgameslauncher.hgl/config/heroic/legendaryConfig/legendary /app/bin/heroic/resources/app.asar.unpacked/build/bin/linux/legendary list --third-party
(07:47:56) INFO:    [Legendary]:        Found 0 games to update
(07:47:56) INFO:    [Nile]:             Looking for updates...
(07:47:56) INFO:    [Nile]:             Running command: NILE_CONFIG_PATH=/home/bgardner/.var/app/com.heroicgameslauncher.hgl/config/heroic/nile_config /app/bin/heroic/resources/app.asar.unpacked/build/bin/linux/nile list-updates --json
(07:48:12) INFO:    [Gog]:              Logging using GOG credentials
(07:48:12) INFO:    [Gog]:              Running command: GOGDL_CONFIG_PATH=/home/bgardner/.var/app/com.heroicgameslauncher.hgl/config/heroic/gogdlConfig /app/bin/heroic/resources/app.asar.unpacked/build/bin/linux/gogdl --auth-config-path /home/bgardner/.var/app/com.heroicgameslauncher.hgl/config/heroic/gog_store/auth.json auth --code <redacted>
(07:48:13) INFO:    [Gog]:              Login Successful
(07:48:13) INFO:    [Gog]:              Checking if login is valid
(07:48:13) INFO:    [Gog]:              Running command: GOGDL_CONFIG_PATH=/home/bgardner/.var/app/com.heroicgameslauncher.hgl/config/heroic/gogdlConfig /app/bin/heroic/resources/app.asar.unpacked/build/bin/linux/gogdl --auth-config-path /home/bgardner/.var/app/com.heroicgameslauncher.hgl/config/heroic/gog_store/auth.json auth
(07:48:13) INFO:    [Gog]:              Saved username to config file
(07:48:13) INFO:    [Frontend]:         Refreshing gog Library
(07:48:13) INFO:    [Gog]:              Running command: GOGDL_CONFIG_PATH=/home/bgardner/.var/app/com.heroicgameslauncher.hgl/config/heroic/gogdlConfig /app/bin/heroic/resources/app.asar.unpacked/build/bin/linux/gogdl --auth-config-path /home/bgardner/.var/app/com.heroicgameslauncher.hgl/config/heroic/gog_store/auth.json auth
(07:48:13) INFO:    [Gog]:              Getting GOG library
(07:48:13) INFO:    [Gog]:              Running command: GOGDL_CONFIG_PATH=/home/bgardner/.var/app/com.heroicgameslauncher.hgl/config/heroic/gogdlConfig /app/bin/heroic/resources/app.asar.unpacked/build/bin/linux/gogdl --auth-config-path /home/bgardner/.var/app/com.heroicgameslauncher.hgl/config/heroic/gog_store/auth.json auth
(07:48:14) INFO:    [Gog]:              Running command: GOGDL_CONFIG_PATH=/home/bgardner/.var/app/com.heroicgameslauncher.hgl/config/heroic/gogdlConfig /app/bin/heroic/resources/app.asar.unpacked/build/bin/linux/gogdl --auth-config-path /home/bgardner/.var/app/com.heroicgameslauncher.hgl/config/heroic/gog_store/auth.json auth
(07:48:15) INFO:    [Gog]:              Running command: GOGDL_CONFIG_PATH=/home/bgardner/.var/app/com.heroicgameslauncher.hgl/config/heroic/gogdlConfig /app/bin/heroic/resources/app.asar.unpacked/build/bin/linux/gogdl --auth-config-path /home/bgardner/.var/app/com.heroicgameslauncher.hgl/config/heroic/gog_store/auth.json auth
(07:48:26) ERROR:   [ExtraGameInfo]:    Was not able to get GamesDB data for 1439900139 undefined
(07:48:26) ERROR:   [ExtraGameInfo]:    Was not able to get GamesDB data for 1244373161 undefined
(07:48:26) ERROR:   [ExtraGameInfo]:    Was not able to get GamesDB data for 1432039876 undefined
(07:48:26) ERROR:   [ExtraGameInfo]:    Was not able to get GamesDB data for 1207660173 undefined

<snip...>

(07:49:14) ERROR:   [ExtraGameInfo]:    Was not able to get GamesDB data for 1207658928 undefined
(07:49:14) ERROR:   [ExtraGameInfo]:    Was not able to get GamesDB data for 1207662043 undefined
(07:49:16) INFO:    [Gog]:              Saved games data

Steps to reproduce

  1. Install Heroic (flatpak).
  2. Log into GOG through Heroic.
  3. Wait.
  4. See "not installable" symbol on all GOG entries: image

Expected behavior

Games should be installable.

Screenshots

No response

Heroic Version

Latest Stable

System Information

Additional information

No response

arielj commented 3 months ago

duplicate of https://github.com/Heroic-Games-Launcher/HeroicGamesLauncher/issues/3636

will be fixed in the next release (in the mean time you can use a build from github)