search

Heroic-Games-Launcher / HeroicGamesLauncher

A games launcher for GOG, Amazon and Epic Games for Linux, Windows and macOS.
https://heroicgameslauncher.com
GNU General Public License v3.0
8.23k stars 428 forks source link

Window not displayed #772

Closed TomDev234 closed 2 years ago

TomDev234 commented 2 years ago

IMPORTANT! Do not erase this template!

Is this a game issue? If YES please use our Discord to get help.

Open here only issues with Heroic like: Heroic doesn't open, some button is out of place, Heroic closes unexpectedly, installs got interrupted, etc.

Try to get help on our Wiki first: https://github.com/Heroic-Games-Launcher/HeroicGamesLauncher/wiki/Troubleshooting

Describe the bug The Heroic window is not displayed, only the window title bar appears, when running from Mac Crossover 21.1 on Monterey 12.0.1

Add Logs

To Reproduce Steps to reproduce the behavior:

try to start it from Crossover

Expected behavior

Screenshots

Desktop (please complete the following information):

Additional context Add any other context about the problem here.

flavioislima commented 2 years ago

Have you tried any of the betas?

We also need more logs. Check the wiki on how to run Heroic from the terminal on Mac.

Kaylebor commented 2 years ago

I have the same issue (although I don't start the launcher from Crossover, but from the bundled stable binary downloaded from GitHub).

Here is an attempt at running it from the terminal, which I left running for 15 minutes or so:

INFO: [Legendary]: Location: /Applications/Heroic.app/Contents/Resources/app.asar.unpacked/build/bin/darwin/legendary
INFO: [Backend]:
  Heroic Version: 2.1.0 Rayleigh
  Legendary Version:  0.20.25 Our Benefactors
  OS: macOS KERNEL: 21.3.0 ARCH: x64
  CPU: Intel Core™ i7-1068NG7 @2.3
  RAM: Total: 17.2 GB Available: 10.1 GB
  GRAPHICS: GPU0: Intel Iris Plus Graphics VRAM: 1536MB DRIVER:

WARNING: [Backend]: Protocol already registered.
INFO: [Frontend]: Refreshing Library
INFO: [Legendary]: Refreshing library...
INFO: [Legendary]: Refreshing Epic Games...
INFO: [Legendary]: Refreshing Epic Games...
INFO: [Legendary]: [cli] INFO: Logging in...

INFO: [Legendary]: [Core] INFO: Trying to re-use existing login session...

INFO: [Backend]: checking for heroic updates
INFO: [Legendary]: [cli] INFO: Getting game list... (this may take a while)

INFO: [Legendary]: Updating game list
INFO: [Legendary]: Game List Updated
INFO: [Legendary]: Checking for game updates
INFO: [Legendary]: Found 0 game(s) to update

Of note: When I first logged in, the login process didn't seem to work too well (it never actually finished), but switching tabs made the launcher try to load my game library anyway. Restarting the launcher after that broke it, and here we are.

In the meantime, a workaround is probably to delete my current Heroic profile, but I don't know where they are (would deleting configs be enough?)

flavioislima commented 2 years ago

@Kaylebor check if you have write permission on the user.name/.config folder.

Kaylebor commented 2 years ago

Is this good?

I don't have issues with other stuff on ~/.config, like yarn

ls -ld ~/.config
drwxr-xr-x  27 <user.name>  staff  864 Jan 19 15:34 /Users/<user.name>/.config

ls -ld ~/.config/heroic
drwxr-xr-x  6 <user.name>  staff  192 Jan 30 10:23 /Users/<user.name>/.config/heroic

ls -ld ~/.config/legendary
drwxr-xr-x  11 <user.name>  staff  352 Jan 30 10:24 /Users/<user.name>/.config/legendary
TomDev234 commented 2 years ago

How can I run Heroic with Wine from a Terminal?

imLinguin commented 2 years ago

https://github.com/Heroic-Games-Launcher/HeroicGamesLauncher/wiki/Troubleshooting#running-heroic-from-terminalpowershell-to-debug-errors @TomDev234

TomDev234 commented 2 years ago

Here is a log file heroic.log .

Nocccer commented 2 years ago

Looks like you are missing something. Which os you are using and which heroic version? Do you run the appimage ?

TomDev234 commented 2 years ago

I am using macOS 12.1 Monterey, Crossover 21.1, a Windows 7 64-bit Bottle and Heroic.2.1.1.exe

Nocccer commented 2 years ago

There you have it. Use the heroic mac version not the windows version

Follow this guide after you installed the heroic dmg to setup crossover for heroic:

https://www.codeweavers.com/support/wiki/mac/mactutorial/heroiclauncher

TomDev234 commented 2 years ago

Oh sorry. Thanks for clearing up this misunderstanding.

philipwilk commented 2 years ago

Incorrect binary used, non-issue.

Kaylebor commented 2 years ago

Is it really a non-issue? I ran the Mac binary from Brew and also ran into this problem, as seen a few comments above

I don't have it installed on my system anymore, but I will reinstall and try again to see if the issue persists. I'm just saying this so that a potential bug on the launcher is not discarded exclusively from user error, since I am 100% positive I didn't use the Windows Heroic Launcher binary.

flavioislima commented 2 years ago

@Kaylebor try the beta 2.3.0

philipwilk commented 2 years ago

Is it really a non-issue? I ran the Mac binary from Brew and also ran into this problem, as seen a few comments above

I don't have it installed on my system anymore, but I will reinstall and try again to see if the issue persists. I'm just saying this so that a potential bug on the launcher is not discarded exclusively from user error, since I am 100% positive I didn't use the Windows Heroic Launcher binary.

If you think this may be an issue with the right binary, please could you check for us? I dont think any of us have a macos machine to check this and it would be much appreciated.

Kaylebor commented 2 years ago

Nevermind - I installed the latest hotfix 2.2.6 (hotfix # 5) from GitHub and it shows the window properly now.

So whatever happened, it's been fixed.

I'll let you know if it happens again, sorry, and thanks!