Creating session failure

[youngrichu]

After I enter the AvatarName and VoiceID, when I try to create a session it gets stuck on "Creating new session... please wait" and in the console log I get the below error: " Failed to load resource: the server responded with a status of 401 ()"

[Germancitoz]

Same here!

[kazmaw]

Same here. If I remove the avater_name and voice parameters from the body of newSession it works. https://github.com/HeyGen-Official/StreamingAvatar/blob/3ec29dc911234f837665c5845616e7ff4bbea6e9/index.js#L195-L198

[oskrocha]

I've encountered the same issue as previously reported. The functionality works as expected when not using an AvatarID and VoiceID. However, when these are provided, the following error is thrown in the console when creating a new session:

Uncaught (in promise) TypeError: Cannot destructure property 'sdp' of 'sessionInfo' as it is undefined. at HTMLButtonElement.createNewSession (index.js:40:16)

[pechaut78]

If you look at the pricing, it says: custom streaming avatar if you have the creator level, so I guess that explains it.

[MohitPanpaliya]

After removing the avatar avater_name and voice parameters from the body of newSession then I try to give different avatar Id's, it didn't showed different Avatars, it only showed the same girl speaking in her language . Can anyone suggest how to try with different avatars or why am i unable to do it ?

[ari7cr]

last week it worked for me, now suddenly the same issue..

[MohitPanpaliya]

If you look at the pricing, it says: custom streaming avatar if you have the creator level, so I guess that explains it.

With Creator Plan you can use the custom avatar, but still I am unable to change the voice even if I put in different voice_id. Can anyone explain this ?