400112 error on streaming.new

HeyGen-Official / StreamingAvatarSDK

Streaming Avatar SDK

MIT License

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400112 error on streaming.new #3

Open flvlef opened 1 month ago

flvlef commented 1 month ago

Hello there,

I'm able to get a token and both avatar and voice IDs but once starting I keep having 401 (400112) errors Avatar and voice IDs are working just fine on the Web console at app.heygen.com/streaming-avatar.

agmmnn commented 1 month ago

For avatars: Not every avatar is supported in the API. You can use some avatars from the avatar library like josh_lite3_20230714 or Lily_public_pro1_20230614. Also, you can upgrade your custom avatar to a streaming avatar for a certain fee, which will then be supported in both the API and the interface.
For voices: Use our v1/voice.list endpoint. If the voice returned has "support_realtime": true, then the streaming API supports that voice. [Screenshot]

flvlef commented 1 month ago

Thank you @agmmnn , I have the following error while requesting v1/voice.list or v2/voices: {"code":400599,"message":"Your account doesn't have API access"} I do have an enterprise account with an API key works ;)