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HeyPuter / puter

🌐 The Internet OS! Free, Open-Source, and Self-Hostable.
https://puter.com
GNU Affero General Public License v3.0
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Media corrupted (File) #263

Closed bobanilic closed 2 months ago

bobanilic commented 5 months ago

Issue Description I stored simple media file (4mb) which got corrupted. Uploaded 10days+ ago and it worked fine till today. Steps to Reproduce Healthy file > Few days > Corrupted file

Expected & Actual Behavior To play simple media file as before(4mb) > Corrupted media file (1kb) Addition Information or Screenshots (if applicable) Both self-hosted puter and puter.com dont work. Apps from store don't work on "local development" (they work on puter.com)

Tooling

Puter version (if accessible) Version: v1.2.42-beta-72-g48672fe4 • Server: frankfurt • Deployed: Wed Apr 10 2024 19:27:02 GMT+0200 (Central European Summer Time)

KernelDeimos commented 5 months ago

Both self-hosted puter and puter.com dont work

Can you elaborate on this? Did you encounter two corrupted files - one on each deployment?

bobanilic commented 5 months ago

Can you elaborate on this? Did you encounter two corrupted files - one on each deployment?

I logged in with 1 account I made on puter.com and used it on localhost too, therefore it had the same file. I hoped I could use my own storage on local host but I couldn't (domain:4000)

EDIT: I tried installing on arm64 "npm WARN EBADENGINE Unsupported engine {" - so best ignore my localhost deployment. However, that shouldn't affect/corrupt puter.com/account data I think

KernelDeimos commented 5 months ago

and used it on localhost too

Thanks, that makes a lot more sense. You're running a relatively old version of this repo before the self-hosted backend was available, so we would consider that to still be puter.com rather than self-hosted. The current self-hosted version doesn't (currently) allow login via puter.com and it does store files locally.

As for the corrupted file, please link this issue thread in an email to support@puter.com and we can help you further. I'll leave this issue open until we know what the cause is.