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HitkoDev / Videobox-Joomla

Video player and gallery for Joomla!
https://hitko.eu/videobox/
GNU General Public License v3.0
5 stars 3 forks source link

Install, usage, uninstall issues #54

Open b3taman opened 4 years ago

b3taman commented 4 years ago

Hi,

I was very happy when I discovered your plugin, as it seems to have exactly what I need. Unfortunately the installation gave the following error:

An error has occurred. Cannot create references to/from string offsets

When I looked at the list of extensions, the library was enabled but the System plugin was disabled. Enabling it also didn't work, and when I tried to uninstall, the following error was returned:

JInstaller: :Install: Can't find Joomla XML setup file.

System information which might help:

Database Type mysql Database Version 5.5.5-10.1.45-MariaDB-1\~stretch Database Collation utf8_general_ci Database Connection Collation utf8mb4_general_ci PHP Version 7.3.20-1+0\~20200710.65+debian9\~1.gbpc9cbeb Web Server Apache WebServer to PHP Interface fpm-fcgi Joomla! Version Joomla! 3.9.20 Stable [ Amani ] 14-July-2020 15:00 GMT Joomla! Platform Version Joomla Platform 13.1.0 Stable [ Curiosity ] 24-Apr-2013 00:00 GMT

I would greatly appreciate it if you would be able to look into this.

Thanks in advance.

8-) John

Upon trying to uninstall it,

gigarun commented 4 years ago

Hi ; exactly the same problem for me...