HitsparkInteractive / NinOnline

Public Nin Online Repository for Bug Tracking
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Unable to launch game #29

Closed Gaara1024 closed 3 years ago

Gaara1024 commented 3 years ago

My game crashes when I select a server. I have tried different characters and it happens to both.

Launch the game, select login, selecting my character to log in, server select comes up.

1.I have tried to select the server by clicking on it 2.By pressing enter

Observed result

Same result

More details

Affected Client Version:

Inochi Client

I first noticed it today, after the most recent update

Error Logs

N/A

PASTE HERE

Gaara1024 commented 3 years ago

Also, losing out on time to complete the event is kind of unfair. I would love to see a slight extension or I let the quest part that you are on stick around after the event but not progress. For example, I hit level 40 before the end of the event I can complete the level 50 quest when I hit 50 but I do not get the level 60 quest. I think that would be a fair compromise.

RorySoh commented 3 years ago

Hi there,

Can you check your log files as per the instructions of the bug report template? Has this just started today?

RorySoh commented 3 years ago

Can you see if you can access this site? https://api.ipify.org

Does it return an IP for you?

Gaara1024 commented 3 years ago

it did just start today. It does not return and IP address when I try to browse to it. I tried to ping it and got nothing.

Flushed my DNS just now and couldn't ping it again.

Gaara1024 commented 3 years ago

I tried to disconnect from the VPN and tested it again and still nothing.

I do have the latest security patches from windows 10.

How do I check the error logs?

Gaara1024 commented 3 years ago

Also, I'm an ERP (Enterprise Resource Planning) developer for a steel company. Not your normal user, if need be I have tools at my disposal like wire shark and whatnot. Let me know what you want me to do and I can do it.

jc132333 commented 3 years ago

I may also "still" have the same problem as him. I can access it with my phone but not my computer, so are there settings to be turned off or on in gathering IP? maybe disabling some sites and such or other things? Edit: when i cleared my DNS for every device i use, not one of them can access it anymore

This is for the launcher logs in my case ########## Tue Aug 17 19:53:51 2021 - Log start [INFO] Tue Aug 17 19:53:51 2021 - Successful lock on ".lock" [INFO] Tue Aug 17 19:53:51 2021 - Updating the patcher [INFO] Tue Aug 17 19:53:51 2021 - Getting the latest app version for app "9e04617386ce3791f5ad8ff39be86d9f" [INFO] Tue Aug 17 19:53:51 2021 - Executing GET "1/apps/9e04617386ce3791f5ad8ff39be86d9f/versions/latest/id" [INFO] Tue Aug 17 19:53:51 2021 - Downloading from "https://api2.patchkit.net/1/apps/9e04617386ce3791f5ad8ff39be86d9f/versions/latest/id" with timeout 10000 [INFO] Tue Aug 17 19:53:52 2021 - Checking whether patcher is installed. [INFO] Tue Aug 17 19:53:52 2021 - Installation found. Checking version compatibility. [INFO] Tue Aug 17 19:53:52 2021 - Reading version info of installed patcher. [INFO] Tue Aug 17 19:53:52 2021 - Parsing version info to number - "63" [INFO] Tue Aug 17 19:53:52 2021 - Local patcher id - "04617386ce3791f5ad8ff39be86d" [INFO] Tue Aug 17 19:53:52 2021 - Local version - 63 [INFO] Tue Aug 17 19:53:52 2021 - Latest version is already installed [INFO] Tue Aug 17 19:53:52 2021 - Starting patcher. [INFO] Tue Aug 17 19:53:52 2021 - Reading patcher manifest. [DEBUG] Tue Aug 17 19:53:52 2021 - Preparing execute target: "C:/Program Files (x86)/Nin Online/patcher/Patcher.exe" with arguments: ("--installdir", "C:/Program Files (x86)/Nin Online/app", "--lockfile", "C:/Program Files (x86)/Nin Online/.lock", "--secret", "N/+T/zX/kf+d/zv/m/+X/zX/Of85/zf/O/+d/5v/Nf+d/zv/mf+N/4//m/8z/5X/Of81/5H/kf87/zf/nf+f/w==", "--online") [INFO] Tue Aug 17 19:53:52 2021 - Unlocking the lock file. [INFO] Tue Aug 17 19:53:52 2021 - Launcher has finished successfully [INFO] Tue Aug 17 19:53:52 2021 - Close window request. [INFO] Tue Aug 17 19:53:52 2021 - Allowing the window to be closed.

And the error logs 17/08/2021 8:02:25 PM The following error occured 'The remote name could not be resolved: 'api.ipify.org'' at ' at System.Net.WebClient.DownloadDataInternal(Uri address, WebRequest& request) at System.Net.WebClient.DownloadString(Uri address) at client.modAuth.mv69VToU9gx3i16IWCF(Object , Object ) at client.modAuth.GetIPAddress() in D:\NinOnlineSrc\Core\ninonline-c-client\modAuth.cs:line 35 at client.modClientTCP.ConnectToServer() in D:\NinOnlineSrc\Core\ninonline-c-client\modClientTCP.cs:line 80 at client.modAuth.M7RO5KrNniMFuYB4eKa() at client.modAuth.ServerSelect(Int32 ServerSelection) in D:\NinOnlineSrc\Core\ninonline-c-client\modAuth.cs:line 268 at client.modInterfaceEvents.btnSSSelect_MouseUp(Int32 CurWindow, Int32 CurControl, Int32 Var, Int32 ExtraVar) in D:\NinOnlineSrc\Core\ninonline-c-client\modInterfaceEvents.cs:line 564 at client.modInterfaceEvents.HandleGuiMouse(entStates entState) in D:\NinOnlineSrc\Core\ninonline-c-client\modInterfaceEvents.cs:line 371 at client.modInterfaceEvents.HandleMouseInput() in D:\NinOnlineSrc\Core\ninonline-c-client\modInterfaceEvents.cs:line 139 at client.modGameLogic.aMZMdawYQm2UXcWZYWf2() at client.modGameLogic.MainLoop() in D:\NinOnlineSrc\Core\ninonline-c-client\modGameLogic.cs:line 4296'. [Info] This is an Unhandled Exception! Please Report this!

Gaara1024 commented 3 years ago

How did you pull your error logs? Via the event viewer?

On Tue, Aug 17, 2021, 8:29 PM blue c @.***> wrote:

I may also "still" have the same problem as him. I can access it with my phone but not my computer, so are there settings to be turned off or on in gathering IP? maybe disabling some sites and such or other things?

This is for the launcher logs in my case ########## Tue Aug 17 19:53:51 2021 - Log start [INFO] Tue Aug 17 19:53:51 2021 - Successful lock on ".lock" [INFO] Tue Aug 17 19:53:51 2021 - Updating the patcher [INFO] Tue Aug 17 19:53:51 2021 - Getting the latest app version for app "9e04617386ce3791f5ad8ff39be86d9f" [INFO] Tue Aug 17 19:53:51 2021 - Executing GET "1/apps/9e04617386ce3791f5ad8ff39be86d9f/versions/latest/id" [INFO] Tue Aug 17 19:53:51 2021 - Downloading from " https://api2.patchkit.net/1/apps/9e04617386ce3791f5ad8ff39be86d9f/versions/latest/id" with timeout 10000 [INFO] Tue Aug 17 19:53:52 2021 - Checking whether patcher is installed. [INFO] Tue Aug 17 19:53:52 2021 - Installation found. Checking version compatibility. [INFO] Tue Aug 17 19:53:52 2021 - Reading version info of installed patcher. [INFO] Tue Aug 17 19:53:52 2021 - Parsing version info to number - "63" [INFO] Tue Aug 17 19:53:52 2021 - Local patcher id - "04617386ce3791f5ad8ff39be86d" [INFO] Tue Aug 17 19:53:52 2021 - Local version - 63 [INFO] Tue Aug 17 19:53:52 2021 - Latest version is already installed [INFO] Tue Aug 17 19:53:52 2021 - Starting patcher. [INFO] Tue Aug 17 19:53:52 2021 - Reading patcher manifest. [DEBUG] Tue Aug 17 19:53:52 2021 - Preparing execute target: "C:/Program Files (x86)/Nin Online/patcher/Patcher.exe" with arguments: ("--installdir", "C:/Program Files (x86)/Nin Online/app", "--lockfile", "C:/Program Files (x86)/Nin Online/.lock", "--secret", "N/+T/zX/kf+d/zv/m/+X/zX/Of85/zf/O/+d/5v/Nf+d/zv/mf+N/4//m/8z/5X/Of81/5H/kf87/zf/nf+f/w==", "--online") [INFO] Tue Aug 17 19:53:52 2021 - Unlocking the lock file. [INFO] Tue Aug 17 19:53:52 2021 - Launcher has finished successfully [INFO] Tue Aug 17 19:53:52 2021 - Close window request. [INFO] Tue Aug 17 19:53:52 2021 - Allowing the window to be closed.

And the error logs 17/08/2021 8:02:25 PM The following error occured 'The remote name could not be resolved: ' api.ipify.org'' at ' at System.Net.WebClient.DownloadDataInternal(Uri address, WebRequest& request) at System.Net.WebClient.DownloadString(Uri address) at client.modAuth.mv69VToU9gx3i16IWCF(Object , Object ) at client.modAuth.GetIPAddress() in D:\NinOnlineSrc\Core\ninonline-c-client\modAuth.cs:line 35 at client.modClientTCP.ConnectToServer() in D:\NinOnlineSrc\Core\ninonline-c-client\modClientTCP.cs:line 80 at client.modAuth.M7RO5KrNniMFuYB4eKa() at client.modAuth.ServerSelect(Int32 ServerSelection) in D:\NinOnlineSrc\Core\ninonline-c-client\modAuth.cs:line 268 at client.modInterfaceEvents.btnSSSelect_MouseUp(Int32 CurWindow, Int32 CurControl, Int32 Var, Int32 ExtraVar) in D:\NinOnlineSrc\Core\ninonline-c-client\modInterfaceEvents.cs:line 564 at client.modInterfaceEvents.HandleGuiMouse(entStates entState) in D:\NinOnlineSrc\Core\ninonline-c-client\modInterfaceEvents.cs:line 371 at client.modInterfaceEvents.HandleMouseInput() in D:\NinOnlineSrc\Core\ninonline-c-client\modInterfaceEvents.cs:line 139 at client.modGameLogic.aMZMdawYQm2UXcWZYWf2() at client.modGameLogic.MainLoop() in D:\NinOnlineSrc\Core\ninonline-c-client\modGameLogic.cs:line 4296'. [Info] This is an Unhandled Exception! Please Report this!

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jc132333 commented 3 years ago

Nin online folder then, launcher log or logs/bin file

jc132333 commented 3 years ago

data files/logs/errors

Playble now thx

Gaara1024 commented 3 years ago

8/17/2021 7:57:42 PM The following error occured 'The underlying connection was closed: Could not establish trust relationship for the SSL/TLS secure channel.' at ' at System.Net.WebClient.DownloadDataInternal(Uri address, WebRequest& request) at System.Net.WebClient.DownloadString(Uri address) at client.modAuth.E3PvmMlXPNkJYZyOCo3(Object , Object ) at client.modAuth.GetIPAddress() in D:\NinOnlineSrc\Core\ninonline-c-client\modAuth.cs:line 35 at client.modClientTCP.ConnectToServer() in D:\NinOnlineSrc\Core\ninonline-c-client\modClientTCP.cs:line 80 at client.modAuth.ROXrMcXAYdRGDvftKQP() at client.modAuth.ServerSelect(Int32 ServerSelection) in D:\NinOnlineSrc\Core\ninonline-c-client\modAuth.cs:line 268 at client.modInterfaceEvents.btnSSSelect_MouseUp(Int32 CurWindow, Int32 CurControl, Int32 Var, Int32 ExtraVar) in D:\NinOnlineSrc\Core\ninonline-c-client\modInterfaceEvents.cs:line 564 at client.modInterfaceEvents.UM85kidF11ukXG0qxKVE(Object , Int32 CurWindow, Int32 CurControl, Int32 KeyAscii, Int32 ExtraVar) at client.modInterfaceEvents.HandleGuiMouse(entStates entState) in D:\NinOnlineSrc\Core\ninonline-c-client\modInterfaceEvents.cs:line 371 at client.modInterfaceEvents.ktJPsvdFa6PlyeQXBx3b(entStates entState) at client.modInterfaceEvents.HandleMouseInput() in D:\NinOnlineSrc\Core\ninonline-c-client\modInterfaceEvents.cs:line 139 at client.modGameLogic.PwM1PYdJolQBp3f307rY() at client.modGameLogic.MainLoop() in D:\NinOnlineSrc\Core\ninonline-c-client\modGameLogic.cs:line 4296'. [Info] This is an Unhandled Exception! Please Report this!

8/17/2021 10:09:51 PM The following error occured 'The underlying connection was closed: Could not establish trust relationship for the SSL/TLS secure channel.' at ' at System.Net.WebClient.DownloadDataInternal(Uri address, WebRequest& request) at System.Net.WebClient.DownloadString(Uri address) at client.modAuth.E3PvmMlXPNkJYZyOCo3(Object , Object ) at client.modAuth.GetIPAddress() in D:\NinOnlineSrc\Core\ninonline-c-client\modAuth.cs:line 35 at client.modClientTCP.ConnectToServer() in D:\NinOnlineSrc\Core\ninonline-c-client\modClientTCP.cs:line 80 at client.modAuth.ROXrMcXAYdRGDvftKQP() at client.modAuth.ServerSelect(Int32 ServerSelection) in D:\NinOnlineSrc\Core\ninonline-c-client\modAuth.cs:line 268 at client.modInterfaceEvents.btnSSSelect_MouseUp(Int32 CurWindow, Int32 CurControl, Int32 Var, Int32 ExtraVar) in D:\NinOnlineSrc\Core\ninonline-c-client\modInterfaceEvents.cs:line 564 at client.modInterfaceEvents.UM85kidF11ukXG0qxKVE(Object , Int32 CurWindow, Int32 CurControl, Int32 KeyAscii, Int32 ExtraVar) at client.modInterfaceEvents.HandleGuiMouse(entStates entState) in D:\NinOnlineSrc\Core\ninonline-c-client\modInterfaceEvents.cs:line 371 at client.modInterfaceEvents.ktJPsvdFa6PlyeQXBx3b(entStates entState) at client.modInterfaceEvents.HandleMouseInput() in D:\NinOnlineSrc\Core\ninonline-c-client\modInterfaceEvents.cs:line 139 at client.modGameLogic.PwM1PYdJolQBp3f307rY() at client.modGameLogic.MainLoop() in D:\NinOnlineSrc\Core\ninonline-c-client\modGameLogic.cs:line 4296'. [Info] This is an Unhandled Exception! Please Report this!

Gaara1024 commented 3 years ago

awesome, thanks!

Saltydiceg commented 3 years ago

i got the same error too. i am also having trouble figuring out whats wrong for days now. at first i thought my computer is busted but after seeing the logs of others i also has the same error not sure what to do.

Edit: Sorry i feel like an idiot but here hope this helps. but this guide work for me. just change your DNS to 8.8.8.8 and 8.8.4.4

Link: https://nestify.io/blog/the-easy-guide-to-fix-dns_probe_finished_nxdomain-error/

17/08/2021 9:54:12 pm The following error occured 'The remote name could not be resolved: 'api.ipify.org'' at ' at System.Net.WebClient.DownloadDataInternal(Uri address, WebRequest& request) at System.Net.WebClient.DownloadString(Uri address) at client.modAuth.mv69VToU9gx3i16IWCF(Object , Object ) at client.modAuth.GetIPAddress() in D:\NinOnlineSrc\Core\ninonline-c-client\modAuth.cs:line 35 at client.modClientTCP.ConnectToServer() in D:\NinOnlineSrc\Core\ninonline-c-client\modClientTCP.cs:line 80 at client.modAuth.M7RO5KrNniMFuYB4eKa() at client.modAuth.ServerSelect(Int32 ServerSelection) in D:\NinOnlineSrc\Core\ninonline-c-client\modAuth.cs:line 268 at client.modInterfaceEvents.btnSSSelect_MouseUp(Int32 CurWindow, Int32 CurControl, Int32 Var, Int32 ExtraVar) in D:\NinOnlineSrc\Core\ninonline-c-client\modInterfaceEvents.cs:line 564 at client.modInterfaceEvents.HandleGuiMouse(entStates entState) in D:\NinOnlineSrc\Core\ninonline-c-client\modInterfaceEvents.cs:line 371 at client.modInterfaceEvents.HandleMouseInput() in D:\NinOnlineSrc\Core\ninonline-c-client\modInterfaceEvents.cs:line 139 at client.modGameLogic.aMZMdawYQm2UXcWZYWf2() at client.modGameLogic.MainLoop() in D:\NinOnlineSrc\Core\ninonline-c-client\modGameLogic.cs:line 4296'. [Info] This is an Unhandled Exception! Please Report this!

RorySoh commented 3 years ago

I think we fixed this in the latest update. But yeah changing your DNS should help!