Android Cellular Data / Network Connection Bug

Hivemapper / Community

A repo for product feedback intake from the Hivemapper Network community.

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Android Cellular Data / Network Connection Bug #52

Closed jayalberts closed 1 year ago

jayalberts commented 1 year ago

@alexhivemapper Bug report Mobile app, Android Build Android 12 devices are experiencing issues in relation to wifi/cellular data toggle.

Although set to manual and modified in advanced settings, it remains on wifi therefore not allowing cellular data use for other app.s

Step 1 pair dashcam
Visit settings toggle to cellular preference
Go to advanced settings, set to preferred cellular
Go back to app, you can see it remain on wifi preffered
HDC
Galaxy S20, Galaxy S22+
Android 12

jayalberts commented 1 year ago

Appreciate the details Alex, we're looking into Android connection problems now. TBD if this will be solved along with it or this is a separate issue.

jayalberts commented 1 year ago

We have been able to gather a lot more data points on this. Seems mostly related to Samsung devices. We are actively investigating but don't have a timetable yet.

jayalberts commented 1 year ago

We've identified the problem and have POC solution that needs to be heavily tested. No timetable for rollout yet.

jayalberts commented 1 year ago

Solution is in development and hoping for delivery next week.

jayalberts commented 1 year ago

Team made more progress today. Hoping to start testing by end of this week.

jayalberts commented 1 year ago

The community has found temporary workarounds to this problem (manually adding wifi network); however, we are still working on more permanent fix with WiFi direct. The system is in place but it is not very user friendly yet. We are iterating on functionality and design, expecting driving tests to begin next week.

jayalberts commented 1 year ago

We were not happy with our Wi-Fi Direct solution after some experimentation. It had two pitfalls:

Potential to lock dashcam in Wi-Fi Direct mode without easy way to return back to regular Wi-Fi state
Inability to automatically reconnect

We have been working on another solution that appears promising. It is a programmatic approach to the manual workaround found by the community. It uses existing Wi-Fi connection so it is less risky. Once we feel confident about automatic reconnections to the network and do some UI clean up then we can release to the community.

Unfortunately this means the fix needs to get pushed out again.

jayalberts commented 1 year ago

Initial results with new solution is promising. Moving into testing phase.

jayalberts commented 1 year ago

In testing this week

jayalberts commented 1 year ago

Released in 5.4.14