Notifications

[valdrinkoshi]

TBD

[marcandreoli]

@valdrinkoshi @lucasnoah Below are the message templates for the three types of notifications (in-app, SMS, and email). If said notification is not necessary for alpha it is indicated in parentheses Let me know if anything is missing...

For Buyers:

Upon placing order

SMS:

Elizabeth will have your meal waiting for you between 6 and 8 PM on Saturday July 25th. Pick-it up at 1555 Cole Street, Apartment 104, San Francisco. View your order here.

In-app (nice to have):

Elizabeth will have your meal waiting for you between 6 and 8 PM on Saturday July 25th. Pick-it up at 1555 Cole Street, Apartment 104, San Francisco.

Email (nice to have):

Subject HomeCooked Order Content Elizabeth will have your meal waiting for you between 6 and 8 PM on Saturday July 25th. Pick-it up at 1555 Cole Street, Apartment 104, San Francisco. View your order here (mobile only).

Receipt:

In case of cancellation:

SMS:

Bad news! Elizabeth has cancelled your HomeCooked order for Saturday July 25th. Place a new order here.

In-app (nice to have):

Bad news! Elizabeth has cancelled your HomeCooked order for Saturday July 25th.

Email (nice to have):

Subject HomeCooked cancellation. Content Bad news! Elizabeth has cancelled your HomeCooked order for Saturday July 25th. Log back into HomeCooked to place a new delicious order.

10 minutes before meal is ready:

SMS (nice to have):

Your meal is ready in 10 minutes! Pick-it up between 6-8pm from Elizabeth at 1555 Cole Street, San Francisco. View your order here.

In-app (nice to have):

Your meal is ready in 10 minutes! Pick-it up between 6-8pm from Elizabeth at 1555 Cole Street, San Francisco.

After order is complete

Email:

Subject HomeCooked Receipt Content Thanks for ordering from Elizabeth Pick-up: 1555 Cole Street, San Francisco Time: 6-8PM Saturday July 25 Meal: Cajun Crab Curry Price charged to card: $6.75

For Sellers:

New order received

SMS:

Congrats! For $22, Amy just ordered 3 Lasagnas Milanese for pick-up between 6-8pm on Saturday July 25th. Tap HERE view your orders.

In-App:

Congrats! For $22, Amy just ordered 3 Lasagnas Milanese for pick-up between 6-8pm on Saturday July 25th. Tap HERE to view your orders.

Email (nice to have):

Subject HomeCooked Order Content Congrats! For $22, Amy just ordered 3 Lasagnas Milanese for pick-up between 6-8pm on Saturday July 25th. Tap HERE to view your orders.

When seller wants to cancel an allocated order:

In-app:

Are you sure? If you cancel you will receive a zero star rating for each cancelled order.

Buyer has arrived:

SMS:

Amy is here to pick-up 3 lasagnas Milanese

In-app:

Amy is here to pick-up 3 lasagnas Milanese

[valdrinkoshi]

@marcandreoli, will go ahead and modify your list (formatting), then provide my feedback ;)

[marcandreoli]

Sorry about the crappy format and Thanks :)

[valdrinkoshi]

no pb @marcandreoli, now it is done! Ok so I think that after the order is completed should also have a reminder to rate the dish + a link that redirects to the dish reviews

[valdrinkoshi]

or even better have a separate notification after 1 hour (e.g. only in app)

[marcandreoli]

@valdrinkoshi : No, I think that the rating should happen on the first screen when the user logs back on. That way, we can make it mandatory to fill in a rating before placing another order. This is just like Uber / Lyft

[valdrinkoshi]

i see what you mean, but HC is slightly different because we have to wait at least 1 hour before asking for the review, while Uber asks for the review right after the ride. Shall we force the user to give the review when he wants to place a new order? (e.g. you cannot order food if you don't review the previous dish before) What I would like to avoid is the user opening the app right after the pickup and see the popup "so how was the dish?"

[valdrinkoshi]

shall we have a page "pending reviews" on the side menu?

[marcandreoli]

@valdrinkoshi : That is a great idea!

[marcandreoli]

No reminders though. The tab should be obvious enough for them to see

[valdrinkoshi]

ok sounds good, will update the issues accordingly then.

[lucasnoah]

@valdrinkoshi tell me more about what these links at the end of the text messages are supposed to be.

[valdrinkoshi]

good question @lucasnoah. We can try to use the same url schema for ios & android (e.g. homecooked://), so the links should be the same no matter the device http://mcgivery.com/using-custom-url-schemes-ionic-framework-app/ You can get the urls from the browser:

• homecooked://index.html#/seller/ = chef batches page
• homecooked://index.html/#/orders/ = buyer orders page
• homecooked://index.html/#/pending-reviews/ = buyer pending reviews page

these should be enough for the notifications

[valdrinkoshi]

Alright we got the notifications working! now we need to tell the client to which state it should go

• app.seller --> chef batches page
• app.orders --> buyer orders page
• app.pending-reviews --> pending reviews

Could we have this info sent by the push notification somehow?