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HorizenOfficial / zencash-mobile

Mobile Wallet for ZENCash
MIT License
55 stars 68 forks source link

Lost of Coins #124

Open Paultsebee22 opened 3 years ago

Paultsebee22 commented 3 years ago

I activated my wallet yesterday ,the coins sent to my account were removed on same spot and I lost coins equivalent to 279 dollars I want to know why the coins were credited and later debited on same spot without any reason or apologies thank you Paul Tsebee

herbertsa666 commented 3 years ago

Eu perdi 350$ triste que tenham perdido várias moedas

angievi commented 3 years ago

I activated my wallet yesterday ,the coins sent to my account were removed on same spot and I lost coins equivalent to 279 dollars I want to know why the coins were credited and later debited on same spot without any reason or apologies thank you Paul Tsebee

Hi @Paultsebee22 can you please open a support ticket here so we can have more details: https://horizenofficial.atlassian.net/servicedesk/customer/portal/1/group/1/create/562 thanks!

angievi commented 3 years ago

Eu perdi 350$ triste que tenham perdido várias moedas

Hi @herbertsa666 can you please give more details about your issue here: https://horizenofficial.atlassian.net/servicedesk/customer/portal/1/group/1/create/562

reedniv commented 3 years ago

Yes many people Lost of coin, maybe need update and need attention about that

Paultsebee22 commented 3 years ago

So what am I expecting, my coins will be returned or they are lost forever???

Which ever one its not fair to have such an experience with you guys

On Mon, Apr 26, 2021, 10:15 AM reedniv @.***> wrote:

Yes many people Lost of coin, maybe need update and need attention about that

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