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HorizenOfficial / zencash-swing-wallet-ui

ZENCash Desktop GUI Wallet
MIT License
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deposits not showing #131

Closed alanson101 closed 5 years ago

alanson101 commented 6 years ago

ZenCash Wallet UI 0.74.2 is not reflecting the test deposits I've made.in the last couple of weeks. The previous deposits were successfully made in late 2017 and I tested a withdrawal in June this year - which worked.

In the lower right corner It says Blockchain synchronized 91.97% Up to July 19th, 2018

Is my wallet out of sync?

zenportodev commented 6 years ago

Wallet version 0.74.2 is too old. You need to use an up-to-date version. The following documents are useful in troubleshooting this kind of problem:

https://zencash.atlassian.net/wiki/spaces/ZEN/pages/7176693/ZENCashWallet+Swing+Wallet+-+Backup+Upgrade+and+Troubleshooting

https://zencash.atlassian.net/wiki/spaces/ZEN/pages/7176630/Full+Client+Swing+Wallet+-+Update+Troubleshoot

alanson101 commented 6 years ago

Thanks. Have updated to 83.0 however blockchain is not 100% synchronized. Dated from July 19,2018. Will it get it synced over time or does it need procedure?

On Wed, Sep 12, 2018 at 5:35 PM zenportodev notifications@github.com wrote:

Wallet version 0.74.2 is too old. You need to use an up-to-date version. The following documents are useful in troubleshooting this kind of problem:

https://zencash.atlassian.net/wiki/spaces/ZEN/pages/7176693/ZENCashWallet+Swing+Wallet+-+Backup+Upgrade+and+Troubleshooting

https://zencash.atlassian.net/wiki/spaces/ZEN/pages/7176630/Full+Client+Swing+Wallet+-+Update+Troubleshoot

— You are receiving this because you authored the thread. Reply to this email directly, view it on GitHub https://github.com/ZencashOfficial/zencash-swing-wallet-ui/issues/131#issuecomment-420805967, or mute the thread https://github.com/notifications/unsubscribe-auth/AgwtgOH9VxqZ-jca8SvuGG5bVGSA7p7Kks5uaX4ggaJpZM4Wjv0z .

alanson101 commented 6 years ago

Downloaded 83.0 but need to get blockcain 100% synchronized. Not finding any guidance on how to.... Appreciate any help. thanks

zenportodev commented 6 years ago

If the blockchain stops getting synchronized on date "July 19th, 2018" even with the latest version of the wallet and if even re-indexing does not fix it... one extreme measure may be to try a fresh download/sync of the entire blockchain. Care must be taken not to lose the wallet data!

The wallet.dat needs to be backed up regularly to safe storage (not just once - say after every few outgoing transactions) and it MUST also be backed up after creating a new Z address. It may be copied manually when the GUI wallet/zend are not running.

alanson101 commented 6 years ago

I have not tried reindexing yet.

Do you have video or simple steps to follow? Thanks

On Sat, Sep 15, 2018 at 4:34 AM zenportodev notifications@github.com wrote:

If the blockchain stops getting synchronized on date "July 19th, 2018" even with the latest version of the wallet and if even re-indexing does not fix it... one extreme measure may be to try a fresh download/sync of the entire blockchain. Care must be taken not to lose the wallet data!

The wallet.dat needs to be backed up regularly to safe storage (not just once - say after every few outgoing transactions) and it MUST also be backed up after creating a new Z address. It may be copied manually when the GUI wallet/zend are not running.

— You are receiving this because you authored the thread. Reply to this email directly, view it on GitHub https://github.com/ZencashOfficial/zencash-swing-wallet-ui/issues/131#issuecomment-421541292, or mute the thread https://github.com/notifications/unsubscribe-auth/AgwtgCcq13_a0u4UDNeqM_Sy00Mqh6wEks5ubLuAgaJpZM4Wjv0z .

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ghost commented 5 years ago

This is how I recovered my wallet on Windows 10 :

Can this issue be closed ?

alanson101 commented 5 years ago

Yes please close Thx

On Sat, Feb 9, 2019 at 8:51 AM St3x notifications@github.com wrote:

This is how I recovered my wallet on Windows 10 :

  • Have a backup of your private keys (Wallet -> Export private keys...) or your %APPDATA%\zen\wallet.dat file (if you can't open the Swing Wallet for some reason)
  • Uninstall/Delete the existing Swing Wallet and the %APPDATA%\zen directory
  • Download, extract and run the latest release https://github.com/ZencashOfficial/zencash-swing-wallet-ui/releases
    • Don't replace anything, let it start the synchronization with a brand new and empty wallet
  • With the private keys simply use the Wallet -> Import private keys... menu and import your private keys
  • With the %APPDATA%\zen\wallet.dat file there can be version-related issues so you have to extract your private keys from the file :
    • Go to https://myzenwallet.io/
    • Settings (cog) -> Load wallet.dat -> Close (cross)
    • Select wallet.dat file
    • Export -> Download Private Keys
    • Now in the Swing Wallet use the Wallet -> Import private keys... menu and import your private keys
  • You will see all your funds when the Swing Wallet will be fully synchronized

Can this issue be closed ?

— You are receiving this because you authored the thread. Reply to this email directly, view it on GitHub https://github.com/ZencashOfficial/zencash-swing-wallet-ui/issues/131#issuecomment-462046221, or mute the thread https://github.com/notifications/unsubscribe-auth/AgwtgJYRtGc_xT_3zKQrtgu8IVlu4KObks5vLtJcgaJpZM4Wjv0z .

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Sto1cNate commented 5 years ago

@zennermac should be able to close this one.