Closed alanson101 closed 5 years ago
Wallet version 0.74.2 is too old. You need to use an up-to-date version. The following documents are useful in troubleshooting this kind of problem:
Thanks. Have updated to 83.0 however blockchain is not 100% synchronized. Dated from July 19,2018. Will it get it synced over time or does it need procedure?
On Wed, Sep 12, 2018 at 5:35 PM zenportodev notifications@github.com wrote:
Wallet version 0.74.2 is too old. You need to use an up-to-date version. The following documents are useful in troubleshooting this kind of problem:
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Downloaded 83.0 but need to get blockcain 100% synchronized. Not finding any guidance on how to.... Appreciate any help. thanks
If the blockchain stops getting synchronized on date "July 19th, 2018" even with the latest version of the wallet and if even re-indexing does not fix it... one extreme measure may be to try a fresh download/sync of the entire blockchain. Care must be taken not to lose the wallet data!
The wallet.dat needs to be backed up regularly to safe storage (not just once - say after every few outgoing transactions) and it MUST also be backed up after creating a new Z address. It may be copied manually when the GUI wallet/zend are not running.
I have not tried reindexing yet.
Do you have video or simple steps to follow? Thanks
On Sat, Sep 15, 2018 at 4:34 AM zenportodev notifications@github.com wrote:
If the blockchain stops getting synchronized on date "July 19th, 2018" even with the latest version of the wallet and if even re-indexing does not fix it... one extreme measure may be to try a fresh download/sync of the entire blockchain. Care must be taken not to lose the wallet data!
The wallet.dat needs to be backed up regularly to safe storage (not just once - say after every few outgoing transactions) and it MUST also be backed up after creating a new Z address. It may be copied manually when the GUI wallet/zend are not running.
— You are receiving this because you authored the thread. Reply to this email directly, view it on GitHub https://github.com/ZencashOfficial/zencash-swing-wallet-ui/issues/131#issuecomment-421541292, or mute the thread https://github.com/notifications/unsubscribe-auth/AgwtgCcq13_a0u4UDNeqM_Sy00Mqh6wEks5ubLuAgaJpZM4Wjv0z .
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This is how I recovered my wallet on Windows 10 :
%APPDATA%\zen\wallet.dat
file (if you can't open the Swing Wallet for some reason)%APPDATA%\zen
directory%APPDATA%\zen\wallet.dat
file there can be version-related issues so you have to extract your private keys from the file :
Can this issue be closed ?
Yes please close Thx
On Sat, Feb 9, 2019 at 8:51 AM St3x notifications@github.com wrote:
This is how I recovered my wallet on Windows 10 :
- Have a backup of your private keys (Wallet -> Export private keys...) or your %APPDATA%\zen\wallet.dat file (if you can't open the Swing Wallet for some reason)
- Uninstall/Delete the existing Swing Wallet and the %APPDATA%\zen directory
- Download, extract and run the latest release https://github.com/ZencashOfficial/zencash-swing-wallet-ui/releases
- Don't replace anything, let it start the synchronization with a brand new and empty wallet
- With the private keys simply use the Wallet -> Import private keys... menu and import your private keys
- With the %APPDATA%\zen\wallet.dat file there can be version-related issues so you have to extract your private keys from the file :
- Go to https://myzenwallet.io/
- Settings (cog) -> Load wallet.dat -> Close (cross)
- Select wallet.dat file
- Export -> Download Private Keys
- Now in the Swing Wallet use the Wallet -> Import private keys... menu and import your private keys
- You will see all your funds when the Swing Wallet will be fully synchronized
Can this issue be closed ?
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@zennermac should be able to close this one.
ZenCash Wallet UI 0.74.2 is not reflecting the test deposits I've made.in the last couple of weeks. The previous deposits were successfully made in late 2017 and I tested a withdrawal in June this year - which worked.
In the lower right corner It says Blockchain synchronized 91.97% Up to July 19th, 2018
Is my wallet out of sync?