Open puresystems opened 4 years ago
Can you provide a more specific example? Any steps to reproduce and examples of what you expected to see versus what you saw would be key to figuring out what to do and how to proceed.
Would it help if we got you access to the site in question so you can see for yourself? It's probably easier than trying to demonstrate it on another system.
From: Will Strohl notifications@github.com Sent: Friday, May 15, 2020 8:19:56 AM To: HotcakesCommerce/hotcakes-commerce-core hotcakes-commerce-core@noreply.github.com Cc: puresystems daniel.rice@outlook.com; Author author@noreply.github.com Subject: Re: [HotcakesCommerce/hotcakes-commerce-core] Dashboard "Sales over time" output seems incorrect (#242)
Can you provide a more specific example? Any steps to reproduce and examples of what you expected to see versus what you saw would be key to figuring out what to do and how to proceed.
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It would be best to have specific steps to reproduce that others can verify and/or test the use case and related updates.
I can only go on what we're seeing on a particular instance and so I can't supply steps to repeat. As per my opening issue, it would appear that the dashboard sales graph is a day off. I will reconfirm with the customer and post back results.
From: Will Strohl notifications@github.com Sent: Tuesday, May 19, 2020 9:04:49 PM To: HotcakesCommerce/hotcakes-commerce-core hotcakes-commerce-core@noreply.github.com Cc: puresystems daniel.rice@outlook.com; Author author@noreply.github.com Subject: Re: [HotcakesCommerce/hotcakes-commerce-core] Dashboard "Sales over time" output seems incorrect (#242)
It would be best to have specific steps to reproduce that others can verify and/or test the use case and related updates.
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Thanks, @puresystems . In order for anyone to properly troubleshoot and resolve any issue, we'll need to have specific steps for another person to reproduce the issue in another environment. As you may know, sometimes issues like this can be influenced by things that may be unique to the implementation. :)
On the Dashboard, the Year Sales and Week Sales graphs are showing incorrect data. (See screen shots below showing Week and Year graphs)
The Week view shows the wrong value for the current day (which is the last bar in the graph). It's showing approx. £750 but the value via the Reports->Summary Report for 12/06/2020 (en-GB format) is £122.06. The Week view seems to be a day ahead. On the Week view for Thursday, it appears to be Fridays sales, Wednesday is Thursdays sales, etc. This has been verified by viewing the sales via the "Reports->Summary report" for each day and comparing.
The "Sales Over Time - Year" graph appears to be displaying wrong June data. The June bar is showing approx £28,000 but via the "Reports - summary report" view for "This Month" it's showing £12,307.52. The other month values appear to be correct in the bar graph when comparing to the "Reports - summary report" for each month.
Steps to reproduce the behavior:
Dashboard and Reports should be showing the same values.
Dashboard and Reports are not showing the same values.
Week sales
Year sales
None
None
Interesting. Do you think this is specific to localized stores?
We've just set everything back to en-US across Dnn and HC but the results are still the same.
On the eCommerce dashboard page, the "sales over time" bar chart seems to be a day out. It appears to be showing a day ahead but i am not sure where the data is coming from for the current day. But on ours it's definately a day wrong.
Has anyone else experienced this?
Thanks! Dan