Closed murugancmi closed 4 weeks ago
Hi @murugancmi, you can get the contact info from calleeInfo and the objectId is 120513766
here. We have submitted a request to update the public documentation with calleeInfo. Cc @alonso-cadenas
@esme, thank you for digging into this. I've submitted a second request to our technical writers so we can update the documentation.
@murugancmi, apologies for any inconvenience!
@esme Thank you for the earlier response regarding retrieving contact info from calleeInfo. We've implemented the suggested changes, but we’re facing an issue when dialing contacts mapped to companies.
When calling a contact associated with a company, the objectId and calleeId differ, which are unable to post the call log.
Checklist
Description When we click the call button from contact, We receive the contact Object onDialNumber but it contains in 0 in objectId
Expected behaviour Contact object should contain objectId
To Reproduce
Screenshots/source code { phoneNumber: 'xxxx', phone_number: 'xxxx, countryCode: 'IN', calleeInfo: { calleeId: 120513766, calleeObjectTypeId: '0-1' }, ownerId: 295128649, subjectId: 0, objectId: 0, startTimestamp: 1723291227334, portalId: 81431, toPhoneNumberSrc: 'phone', threadId: 0 }
Device information
Device: Mac book pro OS: macOS Sonam 14.5 Browser: [chrome] Browser Version: [126.0.6478]