search

Hubs-Foundation / hubs-cloud

Resources for self hosted Hubs Cloud instances
Mozilla Public License 2.0
151 stars 90 forks source link

Locked out of admin instance - phoenix.js:844 WebSocket connection failed #202

Open heaversm opened 3 years ago

heaversm commented 3 years ago

I set up a hubs cloud instance and was trying to add CORS domains (unsuccessfully) in order to insert a custom script into my home page <head>. I was still getting CORS errors, and made some sort of change to that field and my admin console would no longer render. I'm now getting this error in the browser:

phoenix.js:844 WebSocket connection to 'wss://[mydomain.com]/socket/websocket?vsn=2.0.0' failed:

I can access the signin page, and when I enter my email to get a login link, I never receive anything.

I saw this issue for hubs which is probably related - at this point I'd be happy just to revert to a working version of Hubs Cloud but I'm not sure how to restore the DB or whatever this user was able to do.

┆Issue is synchronized with this Jira Task

gdmtech commented 2 years ago

Same issue for us template 1.1.2

alfainfotech commented 2 years ago

Same issue for us too template 1.1.2

nupur711 commented 2 years ago

@alfainfotech same issue for me. any solution?

alfainfotech commented 2 years ago

@alfainfotech same issue for me. any solution?

Yes, I resolved my issue by deleting that stack. And reinstalling hubs cloud from fresh resolved the issue. But still I'm curious to know what if that error returns. I guess solution or feedback needs to come from hubs team support.

nupur711 commented 2 years ago

Thank you so much for the quick reply...How did you delete that stack? Reinstalling hubs cloud means the whole server or pulling the repository to the VS code?

alfainfotech commented 2 years ago

I'm not sure where you are working, I installed mine on AWS so I just deleted whole stack application and redo from beginning.

nupur711 commented 2 years ago

Okay. I am using AWS only. Does it take too much of time to reinstallation? I am asking this because there is different team who is taking care of AWS server.