Hubs-Foundation / hubs-cloud

Resources for self hosted Hubs Cloud instances
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How to cancel aws or reinstall hubs cloud #203

Open heaversm opened 3 years ago

heaversm commented 3 years ago

Hi - I am locked out of my admin console. I don't get emails when I enter my address to log in. This was a result of some obscure web socket errors I was getting after trying to add CORS domains in the admin console. I did a restore, and now I can't log in. There may also be an issue with having specified two different regions in AWS - one for the server (west) and one for the emails(?) - west.

Regardless, I'd like to completely restart the install process and start fresh. I'd also like to make sure I'm not re-charged for doing so.

As part of that, is there documentation on how to cancel all AWS services?

To Reproduce Steps to reproduce the behavior:

Go to '...' [myhubscloud.com]/admin

Click on '....' enter email address

Scroll down to '....' wait for email address

See error no email arrives

Expected behavior

I receive a link to log in to my hubs cloud instance in my inbox

Screenshots

Hardware

Device: [e.g. Desktop, phone, VR headset] OS: [e.g. Windows, iOS, Linux] Browser: [e.g. Firefox] Additional context

Not showing any emails being sent in SES.

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