Hubs-Foundation / hubs-cloud

Resources for self hosted Hubs Cloud instances
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Failed to open scene on hubs which is community edition deployed on Azure #331

Closed nakae-giken closed 4 months ago

nakae-giken commented 5 months ago

Describe the bug I deployed community edition on Azure as the instllaction of guide. https://hubs.mozilla.com/labs/installing-mozilla-hubs-community-edition-on-your-own-microsoft-azure-kubernetes-service And when I tried to open scene, I got the error says "gltf-model-plus.js:51 Releasing uncached gltf #spawn-point" as pasted picture below and failed to load the scene.

To Reproduce Steps to reproduce the behavior:

  1. deploy community edition on Azure as following guild. https://hubs.mozilla.com/labs/installing-mozilla-hubs-community-edition-on-your-own-microsoft-azure-kubernetes-service
  2. open scene.

Expected behavior successfully enter the scene

Screenshots image

Desktop (please complete the following information):

mikemorran commented 4 months ago

Hello @nakae-giken, I don't believe this is a bug, more likely it is an issue with your configuration. Are you able to send over your reticulum pod logs when this user attempts to join? Additionally, what kind of scene are you attempting to use? Is this a scene you have created?

mikemorran commented 4 months ago

FYI, for help with your deployment, I recommend connecting with me in the #community-edition channel of our discord server

nakae-giken commented 4 months ago

@mikemorran thanks for your replying! Actually I could solved this problem few days ago after remake them from first step. Sorry for that I didn't text that. But now I have next question so I will go to the channel.

mikemorran commented 4 months ago

@nakae-giken glad it got figured out!